TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Square 9 Softworks

Please fill out the form below to get in touch.

Square 9 Softworks

Connect with Square 9 Softworks

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Square 9 Softworks so that Square 9 Softworks and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Plone

    Score10 out of 10
    N/APlone is a free and open source content management system built on top of the Zope application server. Plone can be used for any kind of website, including blogs, internet sites, webshops, and internal websites.N/A

    Square 9 Softworks

    Score9.3 out of 10
    N/AFor document-intensive companies looking to improve business efficiency, Square 9 Softworks develops solutions for process automation that aim to drive increased productivity across all business applications.

    $250

    per month 5 users

    Pricing
    PloneSquare 9 Softworks
    Editions & Modules
    No answers on this topic
    Square 9 Process Automation Essentials
    $50
    per month per user (5 User Minimum)
    Square 9 Digital Transformation Essentials
    $68
    per month per user (5 User Minimum)
    Square 9 Enterprise Essentials
    $75
    per month per user (10 User Minimum)
    Offerings
    Pricing Offerings
    PloneSquare 9 Softworks
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—Offered via a three-tier pricing model that allows customers to scale their solution up or down based on the changing needs of their organization. Pricing excludes professional services and implementation fees
    More Pricing Information
    Community Pulse
    PloneSquare 9 Softworks
    Considered Both Products
    Plone
    No answer on this topic
    Square 9 Softworks
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    68 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    63 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    68 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    48 Answers
    Implementation went as expected
    No answers on this topic
    88%
    Implementation went as expected
    50 Answers
    Features
    PloneSquare 9 Softworks
    Security
    Comparison of Security features of Plone and Square 9 Softworks
    Feature
    Plone
    10.0
    5 Ratings
    19% above category average
    Square 9 Softworks
    -
    Ratings
    Role-based user permissions10.05 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Plone and Square 9 Softworks
    Feature
    Plone
    10.0
    5 Ratings
    25% above category average
    Square 9 Softworks
    -
    Ratings
    API10.05 Ratings00 Ratings
    Internationalization / multi-language10.05 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Plone and Square 9 Softworks
    Feature
    Plone
    9.4
    6 Ratings
    18% above category average
    Square 9 Softworks
    -
    Ratings
    WYSIWYG editor10.06 Ratings00 Ratings
    Code quality / cleanliness10.05 Ratings00 Ratings
    Admin section10.05 Ratings00 Ratings
    Page templates10.05 Ratings00 Ratings
    Library of website themes5.05 Ratings00 Ratings
    Mobile optimization / responsive design10.05 Ratings00 Ratings
    Publishing workflow10.05 Ratings00 Ratings
    Form generator10.05 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of Plone and Square 9 Softworks
    Feature
    Plone
    9.4
    5 Ratings
    22% above category average
    Square 9 Softworks
    -
    Ratings
    Content taxonomy10.05 Ratings00 Ratings
    SEO support10.04 Ratings00 Ratings
    Bulk management10.05 Ratings00 Ratings
    Availability / breadth of extensions8.05 Ratings00 Ratings
    Community / comment management9.05 Ratings00 Ratings
    Best Alternatives
    PloneSquare 9 Softworks
    Small Businesses
    Umbraco CMS
    Score7 out of 10
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    Square Online
    Score7.7 out of 10
    Esker
    Score7.4 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PloneSquare 9 Softworks
    Likelihood to Recommend
    10.0
    (13 ratings)
    9.3
    (75 ratings)
    Likelihood to Renew
    10.0
    (11 ratings)
    4.9
    (7 ratings)
    Usability
    10.0
    (1 ratings)
    8.0
    (6 ratings)
    Availability
    10.0
    (1 ratings)
    7.3
    (2 ratings)
    Performance
    10.0
    (2 ratings)
    7.3
    (2 ratings)
    Support Rating
    8.0
    (1 ratings)
    7.9
    (26 ratings)
    In-Person Training
    10.0
    (1 ratings)
    7.3
    (1 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.4
    (3 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Ease of integration
    10.0
    (1 ratings)
    4.5
    (2 ratings)
    Product Scalability
    10.0
    (1 ratings)
    7.3
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    PloneSquare 9 Softworks
    Likelihood to Recommend
    Plone
    The larger your organization, the more appropriate Plone will be. This is not to say that Plone is a worse choice for small websites, only that the minimum investment for a Plone site is certainly higher than for other platforms. If you already use Plone for your site and are looking for a redesign or an overhaul, I would only advise switching to a different platform such as WordPress or Drupal if your organization is downsizing. For any other situation, Plone is the natural choice for your growth.
    Read full review
    Square 9 Softworks
    Square 9 Softworks is really good for internal and external filing services. Square 9 Softworks is also an application that can be utilized for databases to store and extract data. If the volume of your filing isn’t heavy or on a day-to-day basis then I wouldn’t recommend Square 9 Softworks.
    Incentivized
    Read full review
    Pros
    Plone
    • Plone is a folder-based system, organising content in a similar way desktop-users are doing for the last two decades. No need to teach non-tech customers some relational-database like paradigm for content management.
    • Plone is secure. It is the most secure CMS you can get your hands on.
    • Plone is flexible, and makes fast development easy.
    Read full review
    Square 9 Softworks
    • The software is very flexible, and the technicians were great at implementing our customizations for the PO project.
    • While indexing fields in Global Search, the Key Free tool works great.
    • Global Search is well-organized. It's easy to navigate and find your documents.
    • The process for completing your project was well done. Communicating with individuals at Square 9 who were responsible for different aspects of the project was easy.
    Incentivized
    Read full review
    Cons
    Plone
    • Not everything is configurable or editable by Plone, and when you need to adjust or add custom pieces in, you need to deal with Zope. Zope has an ugly, confusing and difficult UI and structure as a backend.
    • Using 3rd party products is difficult to do - there are a few different ways to get them installed, all of which take a bit of luck to get right.
    • Building custom products for Plone is not fun. You've got to deal with an archaic framework to tie in that is not well documented (there is documentation about many things, but not great documentation and there are a lot of holes in the documentation).
    Read full review
    Square 9 Softworks
    • GlobalSearch could use some enhancements in layout - THIS IS FIXED WITH THE NEWEST VERSION OF GLOBALSEARCH 6.3 and their Sleek GUI GlobalSearch GO! - WELL DONE!
    • GlobalSearch could use external sharing of documents THIS IS FIXED WITH THE NEWEST VERSION OF GLOBALSEARCH 6.3 and their Sleek GUI GlobalSearch GO! - WELL DONE!
    • GlobalForms could have better formatting tools to enhance the fields and text formatting
    Incentivized
    Read full review
    Likelihood to Renew
    Plone
    We have critical systems running on Plone so will need it in the future.
    Free to use since its Open source, so we don't have to worry about licence costs.
    We know how to use and develop Plone and it has no limits.
    Read full review
    Square 9 Softworks
    We absolutely can't imagine not continuing software maintenance as there are always new additions that improve the system not to mention the excellent tech support when issues are encountered. Response times for troubleshooting are very quick and usually, my issue is resolved in less than an hour after connecting with support.
    Incentivized
    Read full review
    Usability
    Plone
    Compared to the amount of Plone sites, users and customizations we have in our organization, the amount of support requests and training needed is really small.
    The new user interface in Plone 6 is even better, it is super fast, has lots of different blocks for enhancing the page, has flexible layout system and is easy to extend with more features.
    Read full review
    Square 9 Softworks
    The items I am searching for are easily found. They are found in at least 95% of the searches. The failure rate generally is related to another employees user error or a template error set up by our Square 9 team in house.
    Incentivized
    Read full review
    Reliability and Availability
    Plone
    Our Plone sites are very robust. We have critical systems on Plone and we have been running sites on Plone for over 20 years with very little unexpected downtime.
    Read full review
    Square 9 Softworks
    Square-9 can get this product out to you in almost the same hour your order it. We got ours very fast.
    Read full review
    Performance
    Plone
    Plone is very intensive in its operations, and if not configured well it can be slow. However it is designed and built with speed in mind and with proper use of coding, templates and caching can perform extremely well under high loads. It is capable of scaling to very high load availability environments with no specific coding requirements.
    Read full review
    Square 9 Softworks
    With the PDF projected viewer, the document retrieval-to-display can drag for a second more than some systems, and the capture workflow if you overload a server array can also drag, but those are the only two issues we've ever seen with this product, and they are not serious issues at all.
    Read full review
    Support Rating
    Plone
    There are not too many Plone companies in the world. But the ones who are, are high level professionals
    Read full review
    Square 9 Softworks
    We had one "production down" incident that took about a day to get help on. I think that's a bit too long. The support people seem confident but not that friendly. I feel like I'm bothering them when I get help, but they get the job done.
    Incentivized
    Read full review
    In-Person Training
    Plone
    I have been participating Plone training and the trainers have always been professional. Materials were good and the instructions clear
    Read full review
    Square 9 Softworks
    It would have been higher, but the training is a bit muted for the lesser qualified office equipment vendors who signed up as partners to sell and support it. The more experienced ECM vendors and customer end-users will find the training very good, but a bit slow.
    Read full review
    Online Training
    Plone
    Well organized, professional training with good materials and instructions
    Read full review
    Square 9 Softworks
    No answers on this topic
    Implementation Rating
    Plone
    No answers on this topic
    Square 9 Softworks
    I think the implementation could have gone a little smoother than it did. Now that I know how to use the software, I could do it myself. I feel that as an organization, we could have been a little better prepared. If the consultant was more aware of what we were looking for, they could have assisted in setting up some workflows for us as per the contract. But because we were not prepared, the initial implementation process was a little painful. That said, adding a document management system to ANY business kinda means everyone has to re-think the way they do their work which can be difficult for some staff.
    Incentivized
    Read full review
    Alternatives Considered
    Plone
    Drupal: Plone is cheaper, so with Drupal is more complex to reach the required ROI. However, Drupal has a lower learning curve WordPress: For our necessities it has a more expensive learning curve than plone. Joomla, is easier to use. However, it have some issues on security and web content where Plone is much better
    Incentivized
    Read full review
    Square 9 Softworks
    We tried Etrieve before Square 9 and it never got off the ground. Our requirements were too complex and the platform could not accommodate them. Square 9 offered the flexibility and customization we needed from the start. Support worked with us to build workflows that actually fit our processes instead of forcing us into a rigid structure.
    Incentivized
    Read full review
    Scalability
    Plone
    Plone has no limits. We have massive sites and can run them just fine
    Read full review
    Square 9 Softworks
    The scale-ability is quite good actually, but you need competent sales/support folks providing it to you, so the scale is set right for the demands of your system use. Some resellers are not good at doing this, some are fantastic. If you are scaled correctly at first implementation, you'll be very happy with this system.
    Read full review
    Return on Investment
    Plone
    • The impact Plone has had at the University of Oshkosh is as follows: this software allows student workers to learn about IT departments and CMS's in a user-friendly way. It gives many students great jobs that look great on their resumes.
    • Since there are great training manuals for Plone, there is increased employee efficient in the workplace. Training doesn't take long, and if there's ever a question, the Plone manual is a great tool to refer to.
    • If an employee using Plone quits, its easy to find someone to replace them with quick training and great resources.
    Read full review
    Square 9 Softworks
    • Reduction in human error through manual data entry process now being automated
    • Reduction in cost due to automation allowing the function to not require a full time employee
    • Reduction in time spent performing the previous manual tasks. Example: on our consolidated shipment days, it could take doc clerk 2-3 hours to prepare master document package. This has been reduced to 30 minutes or less (depending on size of shipment and time needed for OCR to complete)
    Incentivized
    Read full review
    ScreenShots

    Square 9 Softworks Screenshots

    Screenshot of GlobalSearch Go, which organizes documents based on extracted data.Screenshot of InquireAI, which offers AI-driven data extraction of invoice and receipt fields to eliminate the need for manual data entry.Screenshot of a contract. Contracts are a complex document format that can require contextual understanding to collect accurate data points.Screenshot of the invoice review process, where users can be notified by email when a pending approval is available.Screenshot of a fully indexed document. These can be released for secure access within GlobalSearch or sent to other repositories, including QuickBooks, Dynamics 35 Business Central, Citrix ShareFile, or Google Drive.Screenshot of Documents are stored in a secure, searchable archive.