PortSwigger Burp Suite vs. Workato

Burp Suite is a good general tool to test websites as long as your website is not too large or you have the time for it to complete. We have some websites that only about five to ten minutes for Burp Suite to complete an attack and a spider only takes about two minutes. Other websites have taken a few hours to complete. I have seen a tester actually run Burp Suite against one of our websites and it took all day to complete.

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Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.

• The passive scan feature is really awesome, it kind of covers areas that you might miss.
• The CSRF POC is really helpful to my team. It helps development team see the issue and understand it.
• Burp intruder and repeater are the features I myself and my team uses the most as it helps us use our payloads in a variety of different ways.
• Active scan helps the team to ensure coverage for the whole application.

• The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
• Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
• Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.

• The interface is a big problem: No matter how many features a software provides you, if the features are not well presented, you will miss most of them when they are actually required. The presentation of the software should be improvised and made more presentable.
• Tutorial videos for beginners: This software lacks a lot in tutorials. A beginner almost wastes most of the time in finding and understanding the features and the implementation of the same. The software vendor should work on providing more in-depth videos so that people can learn and understand the concepts.

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• Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
• Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.

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Independently Invited by TrustRadius

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We need to develop Enterprise Application Integrations and Workato was not designed for this

The workflow between features like Proxy, Scanner, Intruder, and Repeater feels seamless, making it easy to intercept, manipulate, and analyze web traffic. Despite its advanced capabilities, the tool remains accessible and flexible, which significantly speeds up testing without overwhelming the user.

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The sheer work Workato eliminates from people's daily jobs is simply a great contribution to people's productivity and a boost to capability. It actually strikes the balance between business and tech teams. It also reduces dependency on developers, and speeds up their delivery too. The only reason it's not a full 10/10 is for the price - it's a bit expensive for what we'd like, and their batch or high data volume processing can be improved.

BurpSuite does not have an amazing customer support. All the major help that you will find is from public forums and Google. Although you will find all the required information on Google, still at time professional support helps you solve the problem in much less time and make your operations go smoothly.

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They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together

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We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.

Each tool is specific and are good for what they do. While Burp Suite can perform some level of the same functions, somehow security consultants prefer these tools as additional to the Burp Suite. Maybe due to open source and easy setup when compared to Burp Suite. But Burp Suite allows for one tool for many templates for each project.

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We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato. We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.

• Scanned 100% of the orgs public facing web sites with a small team of analysts.
• Provided a reputable second opinion source to back up the other product in use i.e. Webinspect.
• Pro version $350 is amazing ROI, considering the thwarted attacks and that it's competition is priced in the tens of thousands last I checked.
• No successful hacks. Q.E.D. :-)

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Independently Invited by TrustRadius

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• As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
• For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.