What users are saying about
16 Ratings
8 Ratings
16 Ratings
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Score 8.7 out of 100
8 Ratings
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Score 9 out of 100

Likelihood to Recommend

Postmark

When we receive reports that a client has not received an email, Postmark allows us to review the handshake and whether the message was successfully processed and delivered. If the email was bounced for any reason, Postmark allows us to reenable the account to open the communication channel once again.
No photo available

SparkPost

SparkPost is great for automated sending of transactional emails. It appears to be designed for developers—it does not allow the creation and sending of emails from within the SparkPost user interface. If you're building a software system that needs to send emails, SparkPost is a great choice, but it is not a CRM.
Witt Sparks profile photo

Feature Rating Comparison

Email & Online Marketing

Postmark
SparkPost
8.0
WYSIWYG email editor
Postmark
SparkPost
7.4
Dynamic content
Postmark
SparkPost
7.9
Ability to test dynamic content
Postmark
SparkPost
6.7
Landing pages
Postmark
SparkPost
7.0
A/B testing
Postmark
SparkPost
8.0
Mobile optimization
Postmark
SparkPost
7.0
Email deliverability
Postmark
SparkPost
9.7
List management
Postmark
SparkPost
8.7
Triggered drip sequences
Postmark
SparkPost
10.0

Reporting & Analytics

Postmark
SparkPost
7.5
Dashboards
Postmark
SparkPost
8.9
Standard reports
Postmark
SparkPost
9.2
Custom reports
Postmark
SparkPost
4.4

Pros

Postmark

  • Excellent real time tracking of production server.
  • Automated reporting is very nice. Great to not have to pull reports manually.
  • User management is very easy.
  • Cost effective.
No photo available

SparkPost

  • When you don't want to spent time writing your own code to send emails from your apps
  • When you're looking for a product which provides all that you need regarding email features to make it part of your software
  • When you want to use a product which includes templates that can be re-used instead of writing your own and all the required effort to do that
Rene Enriquez profile photo

Cons

Postmark

  • We have run into some glitches in their system that have causes messages to not get delivered or for delivery to be delayed. I'm not sure what causes this on Postmark's end but it makes for some very angry customers on our end.
No photo available

SparkPost

  • Manual replaying of events
  • N/A
Samir Shamma profile photo

Support

Postmark

Postmark 10.0
Based on 2 answers
Postmark has been an excellent solution for our business needs. We have been with them for years and have no intention of changing providers anytime soon. Support was excellent as we were getting started and their API documentation made implementation quick and easy
No photo available

SparkPost

No score
No answers yet
No answers on this topic

Alternatives Considered

Postmark

We felt Postmark's focus on transactional emails and their use of shared domain reputation made them stand out. We also like their user interface and ability to have many virtual email servers. Pricing was competitive and after a trial we saw a big increase in deliverability rates. Therefore it was an easy decision to use Postmark over other providers.
No photo available

SparkPost

ExactTarget, Marketo CRM. These are completely different types of systems, but their email element is similar.
No photo available

Return on Investment

Postmark

  • Many customers buy our product because of the messaging functionality. Having the ability to send and receive messages through our platform, while having them tracked in one place is a huge advantage.
No photo available

SparkPost

  • As a small business, we appreciate the inexpensive plans that SparkPost offers.
  • SparkPost allows us to fulfill our email needs at low cost.
Witt Sparks profile photo

Pricing Details

Postmark

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SparkPost

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Postmark
8.7
SparkPost
8.7

Support

Postmark
10.0
SparkPost

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