ProcessMaker vs. Trisotech Digital Enterprise Suite

The task mining component is well suited for processes where there are a lot of steps performed in a variety of systems, particularly by a single individual on a team. It also requires a robust activity ID to be able to track an activity. It is not well suited when trying to track a process where the content is in an email.

Incentivized

In my experience, Trisotech Digital Enterprise Suite works well as a tool used by business analyts, process experts, and technology based teams who manage knowledge centrally. In my opinion, it does not work great as a fully fledged knowledge management system with wiki articles, decentralised knowledge management, and governance. Using Trisotech Digital Enterprise Suite with SharePoint, Confluence, or a similar tool would work better, however there are downsides to this approach.

Incentivized

• User interface. It is clean and easy to understand. You won't get overwhelmed the second you log in.
• The workflow maker. With a drag and drop interface, you can easily visualize and implement what you want on the screen. Out of all the programs we tested, this one had the easiest process maker and designer.
• Ease of understanding. My biggest recommendation would be that this program is easy to access for anyone. There are complications (see negatives) but this program can be implemented quickly and efficiently, and nearly anyone can learn to use it. You will not feel like you are in the dark with it.

Incentivized

• Business logic modelling
• Business process flows
• Business rules

Incentivized

• Complications when you get to the more advanced pieces. When trialing, I found that the more advanced a process got, the more complicated it got for me in coding. When you begin using the more advanced features, you will find that you need to have a basic knowledge of coding - otherwise you won't go any further. This was my sole issue. Unfortunately, it was one that would have brought the school to a grinding halt if they were to ever get more complicated than they were.

Incentivized

• Ease of use
• Modern interface design
• Licensing and distrubution

Incentivized

I gave this overall rating for ProcessMaker due to its overall flexibility, design and ease of use for most. Examples of this from us include it being an excellent and trustworthy tool for automating processes, the abilities and capabilities for real-time process tracking and the web-based accessibility and implementation which allows for easy access and management of the tool.

Incentivized

Despite Trisotech Digital Enterprise Suite's great set of features, it's fit will depend on the structure of your business, how you operate, and more importantly - how you want to operate. For us it doesn't provide a complete solution, as we desire to decentralise knowledge management approach with a modern, easy to use system.

Incentivized

Before making the decision to get ProcessMaker, we assessed different and best options in the market, which are also quite competitive. KiSSFLOW, Blueworks Live, and Bizagi, being the most relevant and ADONIS, to mention the ones we consider the most relevant and capable of meeting our needs. In the end, we went for ProcessMaker because of mainly three things as described before: 1. Real-time process status tracking. 2. Metrics and dashboards. 3. Ease of use for constructing diagrams.

Trisotech Digital Enterprise Suite thrives as a process modelling tool, however, in my opinion, it does not compete with SharePoint, which remains a key platform in knowledge management due to it's modern design, ease of use, and ability to customise and manage permissions and sharing easily. I think Process Manager from Nintext also provides better tools for managing knowledge.

Incentivized

The capability is robust and quite industry agnostic. It would benefit significantly with some out of the box models - e.g. procure to pay on SAP and similar. They could also develop industry specific examples which could kickstart the implementation for organizations.

Incentivized

• I'm using Communication edition to introduce BPMN in my organization. I can build the first process in a short time, make my boss more confident with my job.
• But, with ProcessMaker, we need more time to design code to handle the process, and without PHP/Javascript Programmer, it seems hard to work with more and more processes online.
• However, IE Browser is not well supported, somewhat let the user confuse.

Incentivized

• Standardising processes
• Centralising business logic
• Modelling processess

Incentivized