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ProcessMaker vs. PeopleDoc / UKG HR Service Delivery (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ProcessMaker

    Score8.8 out of 10
    N/AProcessMaker is a process automation platform that helps organizations optimize and scale their business operations. By combining workflow automation, AI-driven decision-making, and advanced analytics, ProcessMaker empowers businesses to streamline complex processes, improve efficiency, and enhance customer experiences.N/A

    PeopleDoc / UKG HR Service Delivery (discontinued)

    Score5.5 out of 10
    N/APeopleDoc, later UKG HR Service Delivery, was an HR Service Delivery platform used to improve HR agility and ease compliance management. The product is to be discontinued, and will no longer be available for sale.N/A
    Pricing
    ProcessMakerPeopleDoc / UKG HR Service Delivery (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ProcessMakerPeopleDoc / UKG HR Service Delivery (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ProcessMakerPeopleDoc / UKG HR Service Delivery (discontinued)
    Considered Both Products
    ProcessMaker Inc.
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    60%
    Happy with the feature set
    3 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ProcessMakerPeopleDoc / UKG HR Service Delivery (discontinued)
    Customization
    Comparison of Customization features of ProcessMaker and PeopleDoc / UKG HR Service Delivery (discontinued)
    Feature
    ProcessMaker
    7.9
    3 Ratings
    8% above category average
    PeopleDoc / UKG HR Service Delivery (discontinued)
    -
    Ratings
    API for custom integration7.93 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of ProcessMaker and PeopleDoc / UKG HR Service Delivery (discontinued)
    Feature
    ProcessMaker
    8.6
    11 Ratings
    10% above category average
    PeopleDoc / UKG HR Service Delivery (discontinued)
    -
    Ratings
    Dashboards8.811 Ratings00 Ratings
    Standard reports8.811 Ratings00 Ratings
    Custom reports8.09 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of ProcessMaker and PeopleDoc / UKG HR Service Delivery (discontinued)
    Feature
    ProcessMaker
    8.8
    10 Ratings
    19% above category average
    PeopleDoc / UKG HR Service Delivery (discontinued)
    -
    Ratings
    Process designer9.99 Ratings00 Ratings
    Process simulation8.18 Ratings00 Ratings
    Business rules engine9.99 Ratings00 Ratings
    SOA support9.910 Ratings00 Ratings
    Process player7.98 Ratings00 Ratings
    Form builder7.88 Ratings00 Ratings
    Model execution8.18 Ratings00 Ratings
    Business Process Automation
    Comparison of Business Process Automation features of ProcessMaker and PeopleDoc / UKG HR Service Delivery (discontinued)
    Feature
    ProcessMaker
    8.0
    3 Ratings
    16% above category average
    PeopleDoc / UKG HR Service Delivery (discontinued)
    -
    Ratings
    Business Process Modeling8.13 Ratings00 Ratings
    Decision Modeling8.13 Ratings00 Ratings
    Code-Based Automation8.03 Ratings00 Ratings
    No-Code Automation7.63 Ratings00 Ratings
    Best Alternatives
    ProcessMakerPeopleDoc / UKG HR Service Delivery (discontinued)
    Small Businesses
    Bizagi
    Score8.3 out of 10
    No answers on this topic
    Medium-sized Companies
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    No answers on this topic
    Enterprises
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ProcessMakerPeopleDoc / UKG HR Service Delivery (discontinued)
    Likelihood to Recommend
    8.9
    (11 ratings)
    6.9
    (4 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    -
    (0 ratings)
    Usability
    6.6
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    7.6
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    ProcessMakerPeopleDoc / UKG HR Service Delivery (discontinued)
    Likelihood to Recommend
    ProcessMaker Inc.
    The task mining component is well suited for processes where there are a lot of steps performed in a variety of systems, particularly by a single individual on a team. It also requires a robust activity ID to be able to track an activity. It is not well suited when trying to track a process where the content is in an email.
    Incentivized
    Read full review
    Discontinued Products
    A comprehensive HR system like UKG HR Service Delivery has value in unifying the functionality that, for many companies like ours, used to be distributed across multiple point solutions. However, the user experience of most areas of functionality is inferior to most of the best-of-breed point solutions on the market, a trade-off I wish we didn't have to make to have a truly connected system.
    Incentivized
    Read full review
    Pros
    ProcessMaker Inc.
    • User interface. It is clean and easy to understand. You won't get overwhelmed the second you log in.
    • The workflow maker. With a drag and drop interface, you can easily visualize and implement what you want on the screen. Out of all the programs we tested, this one had the easiest process maker and designer.
    • Ease of understanding. My biggest recommendation would be that this program is easy to access for anyone. There are complications (see negatives) but this program can be implemented quickly and efficiently, and nearly anyone can learn to use it. You will not feel like you are in the dark with it.
    Incentivized
    Read full review
    Discontinued Products
    • Business Intelligence Reporting with the data found in the UKG HR Service Delivery system.
    • It is very customizable to fit our company needs.
    • Many opportunities for a workflow to make employee data management more seamless.
    Incentivized
    Read full review
    Cons
    ProcessMaker Inc.
    • Complications when you get to the more advanced pieces. When trialing, I found that the more advanced a process got, the more complicated it got for me in coding. When you begin using the more advanced features, you will find that you need to have a basic knowledge of coding - otherwise you won't go any further. This was my sole issue. Unfortunately, it was one that would have brought the school to a grinding halt if they were to ever get more complicated than they were.
    Incentivized
    Read full review
    Discontinued Products
    • Inability to make changes to deduction plans or business rules after payroll history.
    • More trained ECM/EFM experts.
    • Pre-Built templates in Recruiting Gateway.
    Incentivized
    Read full review
    Likelihood to Renew
    ProcessMaker Inc.
    We are happy with this product
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    ProcessMaker Inc.
    I gave this overall rating for ProcessMaker due to its overall flexibility, design and ease of use for most. Examples of this from us include it being an excellent and trustworthy tool for automating processes, the abilities and capabilities for real-time process tracking and the web-based accessibility and implementation which allows for easy access and management of the tool.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    ProcessMaker Inc.
    Before making the decision to get ProcessMaker, we assessed different and best options in the market, which are also quite competitive. KiSSFLOW, Blueworks Live, and Bizagi, being the most relevant and ADONIS, to mention the ones we consider the most relevant and capable of meeting our needs. In the end, we went for ProcessMaker because of mainly three things as described before: 1. Real-time process status tracking. 2. Metrics and dashboards. 3. Ease of use for constructing diagrams.
    Read full review
    Discontinued Products
    This is an average product with the average partnership.
    Incentivized
    Read full review
    Scalability
    ProcessMaker Inc.
    The capability is robust and quite industry agnostic. It would benefit significantly with some out of the box models - e.g. procure to pay on SAP and similar. They could also develop industry specific examples which could kickstart the implementation for organizations.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    ProcessMaker Inc.
    • I'm using Communication edition to introduce BPMN in my organization. I can build the first process in a short time, make my boss more confident with my job.
    • But, with ProcessMaker, we need more time to design code to handle the process, and without PHP/Javascript Programmer, it seems hard to work with more and more processes online.
    • However, IE Browser is not well supported, somewhat let the user confuse.
    Incentivized
    Read full review
    Discontinued Products
    • Consistent methodology across the company for employee review cycles.
    • Visibility into org chart has been crucial during fast growth of the company.
    Incentivized
    Read full review
    ScreenShots