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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ProcessMaker

    Score8.8 out of 10
    N/AProcessMaker is a process automation platform that helps organizations optimize and scale their business operations. By combining workflow automation, AI-driven decision-making, and advanced analytics, ProcessMaker empowers businesses to streamline complex processes, improve efficiency, and enhance customer experiences.N/A

    Zoho Flow

    Score9.8 out of 10
    N/AZoho Flow allows the user to integrate business apps to automate a workflow.

    $29

    per month (for 5k tasks per month)

    Pricing
    ProcessMakerZoho Flow
    Editions & Modules
    No answers on this topic
    Standard
    starting at $29
    per month starting with 5k tasks per month
    Professional
    starting at $49
    per month starting with 10k tasks per month
    Offerings
    Pricing Offerings
    ProcessMakerZoho Flow
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual pricing. Higher monthly task volume available.
    More Pricing Information
    Community Pulse
    ProcessMakerZoho Flow
    Considered Both Products
    ProcessMaker Inc.
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    60%
    Happy with the feature set
    3 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ProcessMakerZoho Flow
    Customization
    Comparison of Customization features of ProcessMaker and Zoho Flow
    Feature
    ProcessMaker
    7.9
    3 Ratings
    8% above category average
    Zoho Flow
    -
    Ratings
    API for custom integration7.93 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of ProcessMaker and Zoho Flow
    Feature
    ProcessMaker
    8.6
    11 Ratings
    10% above category average
    Zoho Flow
    -
    Ratings
    Dashboards8.811 Ratings00 Ratings
    Standard reports8.811 Ratings00 Ratings
    Custom reports8.09 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of ProcessMaker and Zoho Flow
    Feature
    ProcessMaker
    8.8
    10 Ratings
    19% above category average
    Zoho Flow
    -
    Ratings
    Process designer9.99 Ratings00 Ratings
    Process simulation8.18 Ratings00 Ratings
    Business rules engine9.99 Ratings00 Ratings
    SOA support9.910 Ratings00 Ratings
    Process player7.98 Ratings00 Ratings
    Form builder7.88 Ratings00 Ratings
    Model execution8.18 Ratings00 Ratings
    Business Process Automation
    Comparison of Business Process Automation features of ProcessMaker and Zoho Flow
    Feature
    ProcessMaker
    8.0
    3 Ratings
    16% above category average
    Zoho Flow
    -
    Ratings
    Business Process Modeling8.13 Ratings00 Ratings
    Decision Modeling8.13 Ratings00 Ratings
    Code-Based Automation8.03 Ratings00 Ratings
    No-Code Automation7.63 Ratings00 Ratings
    Cloud Data Integration
    Comparison of Cloud Data Integration features of ProcessMaker and Zoho Flow
    Feature
    ProcessMaker
    -
    Ratings
    Zoho Flow
    5.8
    2 Ratings
    32% below category average
    Pre-built connectors00 Ratings9.02 Ratings
    Connector modification00 Ratings2.02 Ratings
    Support for real-time and batch integration00 Ratings2.02 Ratings
    Data quality services00 Ratings8.02 Ratings
    Data security features00 Ratings6.02 Ratings
    Monitoring console00 Ratings8.02 Ratings
    Best Alternatives
    ProcessMakerZoho Flow
    Small Businesses
    Bizagi
    Score8.3 out of 10
    Make
    Score9.3 out of 10
    Medium-sized Companies
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    IBM App Connect
    Score9 out of 10
    Enterprises
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    Workato
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ProcessMakerZoho Flow
    Likelihood to Recommend
    8.9
    (11 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    -
    (0 ratings)
    Usability
    6.6
    (5 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    7.6
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    ProcessMakerZoho Flow
    Likelihood to Recommend
    ProcessMaker Inc.
    The task mining component is well suited for processes where there are a lot of steps performed in a variety of systems, particularly by a single individual on a team. It also requires a robust activity ID to be able to track an activity. It is not well suited when trying to track a process where the content is in an email.
    Incentivized
    Read full review
    Zoho
    For small—to medium-sized connections between different applications, Zoho Flow is quick and easy to set up and test. However, as a Flow becomes more complicated with multiple connections and decisions, it becomes more difficult to track errors and faults and manage changes. Some of this is due to the history not being detailed enough, and some is just the UI, where you can't zoom in and out and clearly see connecting lines for flows.
    Incentivized
    Read full review
    Pros
    ProcessMaker Inc.
    • User interface. It is clean and easy to understand. You won't get overwhelmed the second you log in.
    • The workflow maker. With a drag and drop interface, you can easily visualize and implement what you want on the screen. Out of all the programs we tested, this one had the easiest process maker and designer.
    • Ease of understanding. My biggest recommendation would be that this program is easy to access for anyone. There are complications (see negatives) but this program can be implemented quickly and efficiently, and nearly anyone can learn to use it. You will not feel like you are in the dark with it.
    Incentivized
    Read full review
    Zoho
    • Works with all other Zoho apps to connect them together and share data
    • User interface and dashboard are nice. Gives you a detailed look into flow history and/or audit of your flows
    • The ability to set logic responses and incorporate custom functions makes the app even more powerful
    Incentivized
    Read full review
    Cons
    ProcessMaker Inc.
    • Complications when you get to the more advanced pieces. When trialing, I found that the more advanced a process got, the more complicated it got for me in coding. When you begin using the more advanced features, you will find that you need to have a basic knowledge of coding - otherwise you won't go any further. This was my sole issue. Unfortunately, it was one that would have brought the school to a grinding halt if they were to ever get more complicated than they were.
    Incentivized
    Read full review
    Zoho
    • Some history is missing, and not all error reporting is comprehensive enough on more complex functions.
    • The ability to run tests on custom functions exists in other apps like CRM.
    • Ability to create custom connections for OAuth like in the CRM application.
    Incentivized
    Read full review
    Likelihood to Renew
    ProcessMaker Inc.
    We are happy with this product
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    ProcessMaker Inc.
    I gave this overall rating for ProcessMaker due to its overall flexibility, design and ease of use for most. Examples of this from us include it being an excellent and trustworthy tool for automating processes, the abilities and capabilities for real-time process tracking and the web-based accessibility and implementation which allows for easy access and management of the tool.
    Incentivized
    Read full review
    Zoho
    Flow can accomplish almost anything you want to do. It's imperfect, but it could be with just a few more features and better error management/visibility. For someone who's not a developer, this is a no-brainer. Having used other products in the past, like Zapier, this is as easy to use, if not even easier.
    Incentivized
    Read full review
    Support Rating
    ProcessMaker Inc.
    No answers on this topic
    Zoho
    I've reached out to the support team several times with assistance requests in Zoho Flow. Each time the team has answered my questions promptly and accurately. And because we are mainly integrating other Zoho apps their teams are perfectly positioned to solve our problems.
    Incentivized
    Read full review
    Alternatives Considered
    ProcessMaker Inc.
    Before making the decision to get ProcessMaker, we assessed different and best options in the market, which are also quite competitive. KiSSFLOW, Blueworks Live, and Bizagi, being the most relevant and ADONIS, to mention the ones we consider the most relevant and capable of meeting our needs. In the end, we went for ProcessMaker because of mainly three things as described before: 1. Real-time process status tracking. 2. Metrics and dashboards. 3. Ease of use for constructing diagrams.
    Read full review
    Zoho
    I've used Zapier and both programs are similar. Zapier has deeper integrations or more apps to integrate with but considering Flow's association with other Zoho apps this does it for us!
    Incentivized
    Read full review
    Scalability
    ProcessMaker Inc.
    The capability is robust and quite industry agnostic. It would benefit significantly with some out of the box models - e.g. procure to pay on SAP and similar. They could also develop industry specific examples which could kickstart the implementation for organizations.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    ProcessMaker Inc.
    • I'm using Communication edition to introduce BPMN in my organization. I can build the first process in a short time, make my boss more confident with my job.
    • But, with ProcessMaker, we need more time to design code to handle the process, and without PHP/Javascript Programmer, it seems hard to work with more and more processes online.
    • However, IE Browser is not well supported, somewhat let the user confuse.
    Incentivized
    Read full review
    Zoho
    • Quick and Easy to set up without the need for a Developer.
    • Visibility into the history of flows and the ability to rerun is a big time saver.
    Incentivized
    Read full review
    ScreenShots

    Zoho Flow Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot