Proliant vs. Rippling

This is solely based on two things: the fact that we have been unable to have issues fixed after more than a year of dealing with them AND since a key contact for us left we are unable to get a fast turnaround on many questions unless we contact the person who handles our payroll. I like the platform and it's easy to use, but when it's not functioning how we need it to, that's a problem. I still cannot see what my actual PTO balance is on my dashboard (the same for three other employees). This is an issue.

Incentivized

As an employee, I found Rippling super helpful and easy to use to check my benefits and also have a nice overview of my available PTO. Another thing and the one I love the most is being able to request PTO trhough the app without having to reach out/follow up directly with my supervisors for the request and approval. Everything is done on the app and is reflected on our calendars which saves time and makes it easier.

Incentivized

• Fantastic customer service!!
• Well implemented products.
• Well rounded choices for all HR needs.

Incentivized

• Refer a friend or colleague for a job opening.
• Apply yourself for a new position.
• The PTO and vacation process is very simple, fully online, and the forms are easy to fill out. Reports are quickly sent to our managers for approval. Maybe it sounds like I’m exaggerating, but I’m really not — maybe it's just something we take for granted. I used to work at a great company with an absolutely terrible system. For over ten years, they couldn’t manage to replace it. Simple things like requesting time off, getting a raise, or uploading documents took forever — sometimes months — and even the IT team struggled with it. Compared to that, Rippling truly feels like magic.
• Again: Intuitive, simple, just how it should be! We already have work and tasks that are often complicated! An HR system that is meant to help employees shouldn’t add to our workload, stress, or become a source of problems.

Incentivized

• Improve customer service turn around time for end of year changes/essentials.

Incentivized

• The complex customized report is still a challenge between two departments. Comparison reports still lack across the departments.
• The icons can be more visualized for better search, otherwise it will take time to go with menus.
• The alignment in data points should be more accurate and specific with centralized key points according to their menu.
• The help and reference links should always be their on each page to switch quickly.

Incentivized

Rippling continues to innovate and amaze me with their new innovations and features. Product feedback is taken seriously so I always give it whenever I can and end up seeing results. Rippling is the new wave of HRIS that cannot compare against others in the industry just due to the fact they are super user friendly!

Incentivized

If I can use it anyone can use it. I am tech savvy but let's face it, it's tough going from one program to the next and then adding in all the constant upgrades and updates that various entities have it gets difficult to keep up. Rippling makes it easy and to make it one of the best companies around they have a vast archive of quick, to the point instructional videos to help on a myriad of issues that may come up.

Incentivized

I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.

Incentivized

Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.

Incentivized

Because they respond really fast, I feel like they are really there to support all my needs if I have any questions. If I have any questions, they are there to give me assistance. I think that they are the best resource for the company. Rippling is great!

Incentivized

It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!

Incentivized

Proliant is the only payroll software I have used, and I don't plan on changing that anytime soon. It gives me everything I need in simple, easy-to-use software. If I have questions they have quality customer service. I get calls weekly to change to other payroll services, and I don't consider changing because there is no need to change - I have everything I need here. Proliant does exactly the job I am looking for it to do.

Incentivized

Rippling is Known for its intuitive and user-friendly interface, making it easy for both administrators and employees to navigate. It is Highly customizable, allowing businesses to tailor workflows and processes to their specific needs. Rippling Excels in automating administrative tasks, reducing manual work and the risk of errors. It is Generally more cost-effective with transparent pricing

Incentivized

I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.

Incentivized

• I've been able to better track PTO and call-outs, as well as tardiness (for those on phones).
• The electronic onboarding has saved so much time and paper

Incentivized

• The company has many employees more than 70, having the possibility of reducing workloads for the human resources team reduces costs substantially.
• Employees can significantly reduce minor procedures by having the ability to make changes to their contracts immediately. The system automates these reports so that the HR team can obtain all statuses in real time.
• The peace of mind that comes from having the system periodically report the status of a payment reduces the number of queries and potential inconveniences to the employer.

Incentivized