PRTG Network Monitor vs. SolarWinds Papertrail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PRTG
Score 8.7 out of 10
N/A
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
$1,750
perpetual license
SolarWinds Papertrail
Score 8.9 out of 10
N/A
Austin based SolarWinds acquired log management tool Papertrail in April, 2015.N/A
Pricing
PRTG Network MonitorSolarWinds Papertrail
Editions & Modules
PRTG 500
1,750
perpetual license
PRTG 1,000
3,200
perpetual license
PRTG 2,500
6,500
perpetual license
PRTG 5,000
11,500
perpetual license
PRTG XL 1
15,500
perpetual license
PRTG Enterprise
Custom Pricing
subscription license
No answers on this topic
Offerings
Pricing Offerings
PRTGSolarWinds Papertrail
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PRTG Network MonitorSolarWinds Papertrail
Top Pros
Top Cons
Features
PRTG Network MonitorSolarWinds Papertrail
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
PRTG Network Monitor
8.1
61 Ratings
3% below category average
SolarWinds Papertrail
-
Ratings
Automated network device discovery9.054 Ratings00 Ratings
Network monitoring9.360 Ratings00 Ratings
Baseline threshold calculation8.051 Ratings00 Ratings
Alerts8.761 Ratings00 Ratings
Network capacity planning7.243 Ratings00 Ratings
Packet capture analysis6.231 Ratings00 Ratings
Network mapping7.943 Ratings00 Ratings
Customizable reports7.852 Ratings00 Ratings
Wireless infrastructure monitoring7.743 Ratings00 Ratings
Hardware health monitoring8.958 Ratings00 Ratings
Best Alternatives
PRTG Network MonitorSolarWinds Papertrail
Small Businesses
NinjaOne
NinjaOne
Score 9.2 out of 10
Amazon CloudWatch
Amazon CloudWatch
Score 8.3 out of 10
Medium-sized Companies
PingPlotter
PingPlotter
Score 9.5 out of 10
PRTG
PRTG
Score 8.7 out of 10
Enterprises
Nmap
Nmap
Score 9.5 out of 10
PRTG
PRTG
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PRTG Network MonitorSolarWinds Papertrail
Likelihood to Recommend
9.0
(61 ratings)
8.6
(19 ratings)
Likelihood to Renew
10.0
(3 ratings)
9.1
(1 ratings)
Usability
10.0
(2 ratings)
9.1
(1 ratings)
Support Rating
8.0
(18 ratings)
9.1
(1 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
PRTG Network MonitorSolarWinds Papertrail
Likelihood to Recommend
Paessler
PRTG is well suited for networks of all sizes, however it can be a bit cost-prohibitive when needing to monitor slightly more than their no-cost tier offers, or if you need to monitor roughly have of the amount of devices offered in their first paid tier. That said, it scales and works well in our small network of 300+ devices. It would likely excel in larger enterprise/data-center type of networks as well. It also works very well for remote-site monitoring, which reduces our need for on-site IT staff at our other location.
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SolarWinds
As a 3rd party endpoint, SolarWinds Papertrail did exactly what it needed to. My hesitation is on the technical aptitude of the colleague receiving the recommendation, as the overall level of command line skill/understanding would have to be high. Web applications are a great solution here, but MOST of them already provide some sort of logging output. The scenario would definitely be in the situation where logging wasn't readily available in the current solution space. IF something like SolarWinds Papertrail was needed, it's probably the de facto thing that I would recommend.
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Pros
Paessler
  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
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SolarWinds
  • Free configuration on how Papertrail will alert you
  • Easy to setup with your server/application
  • Very intuitive and easy to use
  • Fair pricing policy/plan
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Cons
Paessler
  • Licensing on a per entity basis can be cumbersome for devices which have a ton of monitoring points like network switches\routers. Each sensor may count against a license, which could be a lot of you were monitoring every TX\RX of an SFP for example
  • A better method to easily template\copy monitors across devices
  • The navigation in the web GUI could be a little more straightforward in terms of the hierarchy
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SolarWinds
  • The CLI was a bit clunky and required some Linux-y thought to get right (obviously more designed with scripting in mind)
  • Tracking logs in real time (think something like `tail`) wasn't wildly intuitive
  • Accessing/searching archives required a lot of CLI-style pulling/extracting/reg-exing
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Likelihood to Renew
Paessler
We love PRTG Network Monitor. We think that the product could be better with new funtionalities but today we are facinating with it.
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SolarWinds
We are definitely going to continue using Papertrail. It's been a lifesaver.
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Usability
Paessler
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
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SolarWinds
It's extremely easy to use. I and new colleagues have never had any issues configuring this tool or setting it up, it works almost out of the box with very simple instructions to follow to configure it to our own environment. I would highly recommend it on that ability alone.
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Support Rating
Paessler
PRTG does everything we need it to do and more. Ease of use, ease of management and maintenance and clarity of monitoring of hundreds of different types of device and service gives this a large advantage over other products on the market that I have tried. I would definitely recommend it to anyone who needs a network monitoring product in their environment and even to people who don't know they need a solution yet!
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SolarWinds
I honestly have never had the need to use the support team, as we have not run into any issues so far. If we did however, judging from how the tool itself works, I don't doubt that the team would provide excellent support for any issues that we may possibly run into.
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Implementation Rating
Paessler
It's very important that de project's teams have different member of the TI. We have learned too late the importa of Security Analyst at the design architecture moment. We have to rebuild part of the implementation for made this big mistake.
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SolarWinds
No answers on this topic
Alternatives Considered
Paessler
I have deployed and tested three products for evaluation I found [PRTG Network Monitor] very easy to deploy, the deployment literally took not more than one hour including basic configuration and network discovery. After deployment few configuration changes and creation of maps, reports and little tweaking is required. [Then] it would go through its process of recommendation that took some time to complete, while [on] other hand other software's took lot of time to install and configure. And features were also missing, which resulted in decision in favor of [PRTG Network Monitor].
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SolarWinds
CloudWatch, by itself, is terrible at search. CloudWatch Insights works great and has powerful search capabilities, but it's more difficult to set up alerts. Also, because Insights charges per search, you have the potential to accumulate a large bill if you need to do many searches. I like that SolarWinds Papertrail has a known monthly cost.
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Return on Investment
Paessler
  • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
  • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
  • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
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SolarWinds
  • SolarWinds Papertrail cost compared to the benefits it provides is a win.
  • When the logs are flooded, and the monthly limits are reached, the failure to post new logs may be a significant drawback.
  • The great search/filter capabilities is key for speedy and precise debugging of incidents that may happen during testing and operation.
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ScreenShots

SolarWinds Papertrail Screenshots

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