PRTG Network Monitor vs. Zabbix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PRTG
Score 8.8 out of 10
N/A
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
$1,750
perpetual license
Zabbix
Score 8.7 out of 10
N/A
Zabbix is an open-source network performance monitoring software. It includes prebuilt official and community-developed templates for integrating with networks, applications, and endpoints, and can automate some monitoring processes.N/A
Pricing
PRTG Network MonitorZabbix
Editions & Modules
PRTG 500
1,750
perpetual license
PRTG 1,000
3,200
perpetual license
PRTG 2,500
6,500
perpetual license
PRTG 5,000
11,500
perpetual license
PRTG XL 1
15,500
perpetual license
PRTG Enterprise
Custom Pricing
subscription license
No answers on this topic
Offerings
Pricing Offerings
PRTGZabbix
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PRTG Network MonitorZabbix
Considered Both Products
PRTG
Chose PRTG Network Monitor
PRTG wins on price. Other tools have similar capabilities. However, there was always some trade-off to make. Products like Zabbix and Nagios are overly complicated to configure, so there is a significant time cost. Tools like Datadog and OpManager just cost too much for a small …
Chose PRTG Network Monitor
First of all, PRTG Network Monitor allowed me to use a demo with full functionality with a limited number of sensors, which the others do not allow because the demos with full functionality are for a short period of time. I consider PRTG Network Monitor superior to the others …
Chose PRTG Network Monitor
The native iOS apps and desktop apps for alerts and easy visibility set PRTG Network Monitor apart from others. Websites are available with the others and Checkmk has connections to telegram or splunk to get push notifications, but not as easy to see the whole organization at …
Chose PRTG Network Monitor
PRTG offers more versatility in monitoring when compared to the other solutions we tested. The other solutions were also limited as far as customization options, which made them less adaptable to our networks.

When compared to Auvik, for instance, we prefer PRTG as it offers …
Chose PRTG Network Monitor
PRTG Network Manager is an easy to get going tool, easy to implement, and can go really deep into the monitoring. It's a powerful tool to store monitoring data and to do network dashboards. Paessler, the PRTG Network Monitor proprietary has an excellent partnership with other …
Chose PRTG Network Monitor
I have deployed and tested three products for evaluation I found [PRTG Network Monitor] very easy to deploy, the deployment literally took not more than one hour including basic configuration and network discovery. After deployment few configuration changes and creation of …
Chose PRTG Network Monitor
PRTG is much better than some tools in its class like ManageEngine Application Manager for example due to it's easy to use interface. Its workflow is also more streamlined and intuitive. It is probably more expensive and I am not a fan of the sensor licensing system. For …
Chose PRTG Network Monitor
PRTG has superior performance, a greater community and online documentation, more accurate data collection, and more complete configuration and operating environment than competitors.
Chose PRTG Network Monitor
PRTG is what you'd expect from a solid tool for network and infrastructure monitoring. The hierarchical structure of the device views, the ability to group like sensors with tags, and even the printable QR codes at each level are key usability features that put a wealth of data …
Zabbix
Chose Zabbix
Most of the SolarWinds are separated out, whereas Zabbix includes templates and capabilities for all of them out of the box. Other solutions listed include most or all of them to varying degrees as well.

New Relic is more for Application Monitoring, but the New Relic …
Chose Zabbix
Zabbix has no financial cost, PRTG is very expensive but just as impressive capability wise.
Chose Zabbix
As I have mentioned before, its free, open source, very customizable and easy to use.
I think anybody with minimum networking or computer knowledge can watch tutorials and implement this solution easily.
Also it has great community support and forums
Chose Zabbix
Zabbix is more flexible, highly customizable and low on resource usage.
Chose Zabbix
Zabbix was adopted in our framework due to the value, the hardware requirements, the knowledge we had available and the vast documentation on the internet.
Top Pros
Top Cons
Features
PRTG Network MonitorZabbix
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
PRTG Network Monitor
8.1
64 Ratings
3% below category average
Zabbix
-
Ratings
Automated network device discovery8.257 Ratings00 Ratings
Network monitoring9.563 Ratings00 Ratings
Baseline threshold calculation7.954 Ratings00 Ratings
Alerts9.064 Ratings00 Ratings
Network capacity planning7.345 Ratings00 Ratings
Packet capture analysis6.733 Ratings00 Ratings
Network mapping7.945 Ratings00 Ratings
Customizable reports7.954 Ratings00 Ratings
Wireless infrastructure monitoring8.146 Ratings00 Ratings
Hardware health monitoring8.961 Ratings00 Ratings
Best Alternatives
PRTG Network MonitorZabbix
Small Businesses
NinjaOne
NinjaOne
Score 9.3 out of 10
Pulseway
Pulseway
Score 9.2 out of 10
Medium-sized Companies
PingPlotter
PingPlotter
Score 9.4 out of 10
IBM Instana
IBM Instana
Score 8.9 out of 10
Enterprises
Nmap
Nmap
Score 9.7 out of 10
IBM Instana
IBM Instana
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PRTG Network MonitorZabbix
Likelihood to Recommend
9.1
(64 ratings)
9.1
(25 ratings)
Likelihood to Renew
9.0
(4 ratings)
9.0
(3 ratings)
Usability
9.3
(4 ratings)
6.0
(1 ratings)
Support Rating
8.0
(18 ratings)
5.0
(5 ratings)
Implementation Rating
9.0
(1 ratings)
8.0
(2 ratings)
User Testimonials
PRTG Network MonitorZabbix
Likelihood to Recommend
Paessler
It is well suited for an environment that deploys networking equipment and is needing monitoring 24/7. It works well to deliver real time data and alerts that are suited for taking action and notifying groups of members. It is less appropriate for use cases that involve only a few devices that don’t have dedicated teams looking for problems or uptime.
Read full review
Zabbix
Zabbix is very well suited for infrastructure monitoring i.e. the underlying host servers, basically, compute nodes. However, it has limited FM & PM capabilities for the workloads, i.e., the virtual machines (VMs). Zabbix has an easy-to-use GUI which can be explored easily & provides good filtering of the data.
Read full review
Pros
Paessler
  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
Read full review
Zabbix
  • Collecting hardware data - CPU, Memory, Network, and Disk Metrics are collected and reported on.
  • Flexible design - It is very easy to build out even very large environments via the templating system. You can also start where you are - network monitoring, server monitoring, etc. and then build it out from there as time and resources permit.
  • Provides a "plugin architecture" (via XML templates) to allow end users to extend it to monitor all kinds of equipment, software, or other metrics that are not already added into the software already.
  • Very complete documentation. Almost every aspect of Zabbix has been documented and reported on.
  • Cost - Zabbix is FOSS software and always free. Support is reasonably priced and readily available.
Read full review
Cons
Paessler
  • Licensing on a per entity basis can be cumbersome for devices which have a ton of monitoring points like network switches\routers. Each sensor may count against a license, which could be a lot of you were monitoring every TX\RX of an SFP for example
  • A better method to easily template\copy monitors across devices
  • The navigation in the web GUI could be a little more straightforward in terms of the hierarchy
Read full review
Zabbix
  • In a busy Zabbix environment, it can easily overwhelm the underlying database. Plan on having SSDs and a significant server infrastructure to keep up with more than a hundred hosts.
  • Building out Zabbix metrics that suit your environment can be very time consuming. When choosing a monitoring platform like Zabbix, expect a steep learning curve and to invest significant resources to make the tool valuable.
  • This is less important than it has been in the past, but current versions of Zabbix still do not handle IPMI checks of hardware very well. We needed to write our own wrapper for IPMI checks rather than using the built in IPMI poller.
Read full review
Likelihood to Renew
Paessler
I would renew it because the platform has brought us many technical and economic benefits that make the cost-benefit ratio very good. Additionally, to do so does not require large investments in training, licensing or infrastructure, and at the administration level, extensive knowledge is not required to be able to bear it.
Read full review
Zabbix
It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
Read full review
Usability
Paessler
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
Read full review
Zabbix
If you go deeper than the dashboards, the user friendliness goes away quickly
Read full review
Support Rating
Paessler
PRTG does everything we need it to do and more. Ease of use, ease of management and maintenance and clarity of monitoring of hundreds of different types of device and service gives this a large advantage over other products on the market that I have tried. I would definitely recommend it to anyone who needs a network monitoring product in their environment and even to people who don't know they need a solution yet!
Read full review
Zabbix
The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
Read full review
Implementation Rating
Paessler
It's very important that de project's teams have different member of the TI. We have learned too late the importa of Security Analyst at the design architecture moment. We have to rebuild part of the implementation for made this big mistake.
Read full review
Zabbix
We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option. Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
Read full review
Alternatives Considered
Paessler
PRTG offers more versatility in monitoring when compared to the other solutions we tested. The other solutions were also limited as far as customization options, which made them less adaptable to our networks. When compared to Auvik, for instance, we prefer PRTG as it offers immediate notifications through the desktop client - not limited to email notifications as with Auvik. We also appreciate the fact that PRTG can be self/on-prem hosted vs Auvik's cloud model. This makes for an easier deployment and less firewall adjustments to allow traffic to cloud-hosted solutions.
Read full review
Zabbix
We're using the Solarwinds suite as our global monitoring standard, but it is very complex and its licensing model makes it difficult to monitor a wide range of technologies. So, we're using Zabbix as a complement on our monitoring process. Zabbix is a way more flexible and has free integrations to a wide range of technologies. It is also more 'user friendly' and easy to manage.
Read full review
Return on Investment
Paessler
  • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
  • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
  • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
Read full review
Zabbix
  • Zabbix simply makes it easier to identify, and subsequently resolve problems quickly
  • Zabbix gives one web page to look at to see a list of all on-going issue in a single place
  • Zabbix can automate response to alerts. For example, Zabbix allows you the customization to take a monitored server out of production rotation if it is identified as unhealthy
Read full review
ScreenShots