Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Punchpass
Score 0.0 out of 10
N/A
N/AN/A
Zoom Workplace
Score 8.4 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$2.49
per month per user
Pricing
PunchpassZoom Workplace
Editions & Modules
No answers on this topic
Add-On Zoom Translated Captions
$5
per month per license
Pro
$16.99
per month per user
Business
$21.99
per month per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Zoom Whiteboard
starting at $2.49
per month per user
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
PunchpassZoom Workplace
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual billing.
More Pricing Information
Community Pulse
PunchpassZoom Workplace
Considered Both Products
Punchpass

No answer on this topic

Zoom Workplace
Chose Zoom Workplace
Zoom I feel is more like Google Meet the way I use it, which is just the video conference platform. I'd say Microsoft Teams has the most integrated and polished suite but they won't let you meet with users outside of your business without having to setup accounts first. Zoom, …
Chose Zoom Workplace
It's stabel and intuitive it was accepted quickly by all of our users

Chose Zoom Workplace
In Google Meet, we cannot access the screen, and in AnyDesk, we cannot talk with the person we connected with. But in Zoom Meeting, we can do all 3 things together. And the addon features are document sharing, an AI companion. These are the differentiators that are taking Zoom …
Chose Zoom Workplace
I have been using Zoom Workplace from the very beginning. It is something I am used to so suddenly changing to other application were not so comfortable since i know this application were not so comfortable since i know this application too wel and I like all it's features be …
Chose Zoom Workplace
As I said I have been using since my early college days so this is something I know very well compared to these two tools, so when I workplace had this tool in the option I obviously picked this tool and from then it's never let me down and other tool features are very …
Chose Zoom Workplace
Zoom Workplace is a simpler and easy to deploy software and can be run on low performance machines too. Its UI, wide use and data encryption policies made it a perfect choice.
Chose Zoom Workplace
Zoom seems like a better total experience than Teams. It offers a more consistent experience and an easier-to-use GUI. It manages meetings against your calendar more nicely and allows you to join meetings when the room isn't booked more easily than its counterparts.
Chose Zoom Workplace
With Skype for Business being discontinued, it was no longer an option for us to use. The older technology does not compare to Zoom Workplace. Microsoft Teams is just as reliable as Zoom Workplace for video conferencing and chat. The integration that Microsoft Teams has with …
Chose Zoom Workplace
Compared to them the webinars and video meeting environment is much better here and it's much more reliable here. Also we saw audio and video quality here.
Chose Zoom Workplace
I prefer Zoom as AI Companion is included at no extra cost, therefore can be used at a larger scale by the organization.
Chose Zoom Workplace
Zoom Workplace has more features but the fact I need a paid plan for recording and or 1 hour meetings vs Meet being included in my Zoom Workplace plan
Chose Zoom Workplace
Zoom Workplace is more of robust program, however I have found the alternatives to be good as well at no or much less of a cost.
Chose Zoom Workplace
Zoom is approximately equal to Webex in terms of features and functionality but integrates poorly with other M365 platforms as well as 8x8, so we chose Teams as our primary meeting and calling platform to have a more successful rollout and integration with our existing …
Chose Zoom Workplace
I prefer Teams overall and would place Google in third with Zoom in third, however all are functional. Zoom was not ultimately selected as the long term solution but would have been fine if it had been. If meeting software was Apple vs Android, Zoom would be Apple, and I'm a …
Chose Zoom Workplace
Zoom seems more user-friendly, and employees report fewer issues with its overall functionality.
Chose Zoom Workplace
Each product has its unique features. Zoom has been in production long enough to earn confidence in its accessibility and reliability.
Chose Zoom Workplace
Again, I think Zoom is easier to use, offers more features, and has much better video and audio quality than its competitors. We were able to consolidate tools with Zoom and remain in compliance with our internal security policies. It is also just super easy to use.
Chose Zoom Workplace
Zoom is the mothership of all meeting products. It has stood the test of time through Covid, and all the other platforms are constantly playing catch-up, with features like backgrounds, filters, audio settings, captions, and transcripts. It's great to be able to move camera …
Chose Zoom Workplace
Going to the meeting was more difficult for the external stakeholders. Zoom allowed people outside of our org to easily join a meeting without forcing them to download anything.
Chose Zoom Workplace
I'm generally more confident in moving around Zoom, perhaps simply because of the frequency of use and the universality of acceptance.
Chose Zoom Workplace
I personally like Zoom the best. The interface is super easy to use and I really like the quality of the sound and the video. I would put it as a clear leader compared to Meet and Teams.
Chose Zoom Workplace
MS Teams is currently being used internally, it is also a very good product. MS Teams is excellent when connection to office applications and office personel are crucial in a secure Microsoft environment. Zoom is better for non-technical persons.
Chose Zoom Workplace
Zoom Workplace stacks up better than Microsoft Teams in terms of general meeting capabilities, webinar and live event capabilities, user experience, and how slick it is generally - it's a nicer environment where things feel more intuitive and professional. Teams is laggy and …
Chose Zoom Workplace
- Less aggravation for our clients - better quality audio and video - better whiteboarding - AI summarization - all in one collaboration - ubiquitous, known and familiar to most people around the world - simple, very easy to set up and use - ease of scheduling meetings - …
Chose Zoom Workplace
As I mentioned before, Zoom Workplace offers many more options (integration with multiple apps, AI support, high-quality recordings, multi-participant meetings, etc.). Furthermore, since Zoom Workplace is the leading platform, it's easier for my clients and other professionals …
Features
PunchpassZoom Workplace
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Punchpass
-
Ratings
Zoom Workplace
8.4
Ratings
2% above category average
High quality audio00 Ratings8.70 Ratings
High quality video00 Ratings8.90 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Punchpass
-
Ratings
Zoom Workplace
8.7
Ratings
4% above category average
Desktop sharing00 Ratings9.30 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Punchpass
-
Ratings
Zoom Workplace
8.6
Ratings
3% above category average
Calendar integration00 Ratings8.80 Ratings
Meeting initiation00 Ratings9.10 Ratings
Record meetings / events00 Ratings9.10 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Punchpass
-
Ratings
Zoom Workplace
8.4
Ratings
3% above category average
Live chat00 Ratings9.00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Punchpass
-
Ratings
Zoom Workplace
8.8
Ratings
14% above category average
User authentication00 Ratings8.80 Ratings
Participant roles & permissions00 Ratings8.60 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Punchpass
-
Ratings
Zoom Workplace
7.9
Ratings
6% below category average
Hosted PBX00 Ratings8.00 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings7.60 Ratings
Directory of employee names00 Ratings8.20 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Punchpass
-
Ratings
Zoom Workplace
8.0
Ratings
6% below category average
Answering rules00 Ratings8.50 Ratings
Call recording00 Ratings8.60 Ratings
Call park00 Ratings7.60 Ratings
Call screening00 Ratings7.80 Ratings
Message alerts00 Ratings8.00 Ratings
Business SMS/External Messaging00 Ratings8.00 Ratings
Voicemail Transcription00 Ratings7.70 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Punchpass
-
Ratings
Zoom Workplace
8.7
Ratings
1% above category average
Mobile app for iOS00 Ratings8.60 Ratings
Mobile app for Android00 Ratings8.80 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Punchpass
-
Ratings
Zoom Workplace
8.5
Ratings
4% above category average
Centralized communications management00 Ratings8.70 Ratings
Team messaging00 Ratings8.70 Ratings
Team document sharing00 Ratings8.40 Ratings
Call and meeting analytics00 Ratings8.30 Ratings
Best Alternatives
PunchpassZoom Workplace
Small Businesses
vcita
vcita
Score 9.0 out of 10
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.2 out of 10
Medium-sized Companies
LeanData
LeanData
Score 8.8 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.7 out of 10
Enterprises
Zoom Workplace
Zoom Workplace
Score 8.4 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PunchpassZoom Workplace
Likelihood to Recommend
-
(0 ratings)
8.6
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
9.3
(0 ratings)
Availability
-
(0 ratings)
9.1
(0 ratings)
Performance
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
6.3
(0 ratings)
In-Person Training
-
(0 ratings)
9.1
(0 ratings)
Implementation Rating
-
(0 ratings)
6.3
(0 ratings)
Configurability
-
(0 ratings)
9.1
(0 ratings)
Ease of integration
-
(0 ratings)
7.3
(0 ratings)
Product Scalability
-
(0 ratings)
9.7
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(0 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(0 ratings)
User Testimonials
PunchpassZoom Workplace
Likelihood to Recommend
No answers on this topic
Zoom Workplace is ideal for many businesses, more so because it saves money by uniting different functionalities into one app - meetings, messaging, phone, and scheduling. The tool keeps teams connected thanks to the amazing collaboration and communication features. In addition, Zoom Workplace is helpful for businesses with a hybrid team, thanks to its effortless connections.
Read full review
Pros
No answers on this topic
  • It offers amazing unified collaboration features, including Zoom whiteboard, Zoom team chat, and integrated mail and calendar.
  • Zoom is a great meeting solution, with features like smart recording, breakout rooms, and personalized video and audio, making it a functional business meeting tool.
  • It is equipped with amazing AI features that help summarize meetings, generate content, and provide quick catch-up, allowing one to ask AI questions without interrupting meetings.
Read full review
Cons
No answers on this topic
  • Love notes - allow insertion of table or grid
  • Allow admin to turn off DND
  • Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
Read full review
Likelihood to Renew
No answers on this topic
Because every other conference tool is expensive, bloated, or fails to make it easy to just have a call with someone.
Read full review
Usability
No answers on this topic
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
Read full review
Reliability and Availability
No answers on this topic
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
No answers on this topic
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Read full review
Support Rating
No answers on this topic
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
Read full review
Implementation Rating
No answers on this topic
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
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Alternatives Considered
No answers on this topic
As I said I have been using since my early college days so this is something I know very well compared to these two tools, so when I workplace had this tool in the option I obviously picked this tool and from then it's never let me down and other tool features are very overlapping or hidden this tools layout is very clear and transparent the customer service is great timely response which is an another add on.
Read full review
Scalability
No answers on this topic
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Read full review
Return on Investment
No answers on this topic
  • Zoom saved my business during the pandemics.
  • Zoom's functionality was far ahead of anything available in the early days of the pandemic.
  • In the last few months, the annual subscription has not appropriate for my use, so I might cancel it because I rarely use the extended session feature anymore.
  • I wish there were a one-shot option to purchase a single 2-hour session with all the full features (AI, recording, etc.) instead of an annual subscription.
Read full review
ScreenShots

Zoom Workplace Screenshots

Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.