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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Quadient Inspire

    Score9.5 out of 10
    Enterprise companies (1,001+ employees)
    Quadient Inspire offers a customer experience management portfolio that provides human-centric communication solutions that span the entire customer lifecycle, to help organizations to create meaningful connections with their customers, wherever, whenever they prefer.N/A

    Teamspective

    Score9.1 out of 10
    N/ATeamspective is an employee engagement and performance management platform used by tech companies, that offers "3 unique twists": 1). Teamspective's in-Slack user experience: From data collection to receiving insights, action suggestions and 1-to-1 notes capturing, employees can do it all without leaving Slack. 2). Teamspective uses AI to enable leaders to action: Teamspective platform uses AI and large language models…

    $3

    per month per user

    Pricing
    Quadient InspireTeamspective
    Editions & Modules
    No answers on this topic
    Personal feedback
    $3
    per month per user
    Pulse survey
    $3
    per month per user
    Organizational Network Analysis
    $4
    per month per user
    Pulse, Feedback & Evaluations
    $6
    per month per user
    Offerings
    Pricing Offerings
    Quadient InspireTeamspective
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe solution is highly modular. Pricing may differ a lot depending on usage and configuration.Teamspective also provide other consulting services to help users make the most of survey results as well as to develop the organization and feedback culture.
    More Pricing Information
    Community Pulse
    Quadient InspireTeamspective
    Considered Both Products
    Quadient
    No answer on this topic
    Teamspective
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    33 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    30 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    33 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    23 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    28 Answers
    No answers on this topic
    Best Alternatives
    Quadient InspireTeamspective
    Small Businesses
    GoTo Connect
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    GoTo Connect
    Score8 out of 10
    Quantum Workplace Engagement Surveys and Pulses
    Score10 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Quadient InspireTeamspective
    Likelihood to Recommend
    9.5
    (38 ratings)
    9.1
    (2 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    9.1
    (1 ratings)
    Usability
    9.5
    (22 ratings)
    9.1
    (1 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.9
    (21 ratings)
    9.1
    (2 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    Configurability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.3
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    1.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    8.9
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Quadient InspireTeamspective
    Likelihood to Recommend
    Quadient
    Scenarios where Quadient Inspire is well suited - When we want to create some content which can be reused, as we create blocks in Quadient which has some data in it, and these blocks can be reused. When we want to create consistent content and want to deliver it through omni-channel medium in large volume, as Quadient Inspire makes delivery of large volume communications possible, and it does so in mere seconds. Scenarios where Quadient Inspire is less appropriate - sometimes it feels like editing in a Word document is easier than Quadient Inspire, e.g., when we need to add bullet points in the content.
    Incentivized
    Read full review
    Teamspective
    I have also recommended Teamspective many times! I think it's the best choice for a modern organisation who wants to support its people to take responsibility for their learning & development and not just passively wait for managers to do that. Teamspective integrates very well with Slack, so I recommend it to everyone who wants to have the feedback tool as a part of their other tools that are already used daily by the employees.
    Read full review
    Pros
    Quadient
    • Highly flexible data ingestion
    • Clear and powerful workflow design that makes support easy to understand as teams evolve
    • Great internal debugging tool that simplifies and accelerates the development cycle
    • Powerful scripting structure available at nearly every aspect of data management, composition, and finishing allowing for specialized requirements not available in the standard toolset to be met
    Incentivized
    Read full review
    Teamspective
    • Easy of use
    • In-depth analytics based not only on direct question to answer, but the broad analytics database in background that links the questions to scientifically studied relations to broader analytics. As an example the importance of feedback and its correlation to motivation and wellbeing
    • Ease of implementation
    • Constant development of the tool in collaboration with other customers and Teamspective
    • Customer support and customer relationship management by the whole Teamspective team from Founders to developers
    Read full review
    Cons
    Quadient
    • Within CJM: Not easy to share maps with a large group of people, still needs to be done on an individual basis which is time-consuming.
    • Not able to unload all file types into maps. It would be great to have video.
    • There are a lot of third-party suppliers that make up the full services in Inspire. This limits the development that Quadient can do to.
    Read full review
    Teamspective
    • Performance evaluation feature that would match perfectly with project-based organisation needs (I think all feedback tools should improve in this!)
    Read full review
    Likelihood to Renew
    Quadient
    We are using Quadient Inspire products since last 5 years. And we are able to achieve everything with respect to the customer's needs and desired output. Quadient is adding new very important features every day that make document structure very easy for developers and end users. We would like to stick with Quadient for a long time.
    Read full review
    Teamspective
    tool has been shown to be exactly what we have wished for and the constant collaboration and development together with Teamspective and other customer community supports that we should and we are continuing the collaboration with them in the future as well
    Read full review
    Usability
    Quadient
    There are parts of the product that are extremely easy to use, but it can be hard to build it up to get to that point. I'm a power user and I know I've only barely scratched the surface, but the transactional users barely have to lift a finger to get their letters out. There's a lot more that can be done if I had the time and resources to devote to improving our letters more and there are times when the interface is in my way as to meeting those goals, but by and large, it's a swift and easy to use program.
    Read full review
    Teamspective
    Teamspecitve does not need heavy support organisation and tool it self is very self guiding. We have only 2 main administrators for the tool and the need from these perosons is very minimal. Tool provides easy to use interface and one glance reports from team to company level in one page. Our survey reponse rates in whole company levels are constantly around 85-90%, so it gives good analytics on the current status in multiple areas.
    Read full review
    Reliability and Availability
    Quadient
    I am giving this rating because Quadient products are highly available. Most of the time all Quadient products are available. In some cases Quadient always follows the planned schedule and maintenance. They always inform all the partners and clients a day or two in advance so that the clients can work accordingly.
    Read full review
    Teamspective
    No answers on this topic
    Performance
    Quadient
    I want you to rate the performance of the Quadient Inspire 9 out of 10. Because every time we work with Quadient products I never feel any sluggishness and any performance issue. Along with this, one thing that we all should understand is that the performance of any application also depends on the computer hardware. So along with the software application, your hardware should also meet the minimum requirements.
    Read full review
    Teamspective
    No answers on this topic
    Support Rating
    Quadient
    Overall Quadient team is very responsive and willing to come to the table and provide valuable information and resolution for problems. What tier of support you have would defiantly impact the experience you have. Had some challenges with a few members of the support team , but when brought up with the vendor it was quickly resolved
    Incentivized
    Read full review
    Teamspective
    Teamspective answers quickly and really puts an effort to fix a problem. There have been several requests for the product to support our use cases that Teamspective has made true.
    Read full review
    In-Person Training
    Quadient
    I had a couple of weeks of training back in 2005 on the Quadient premises in Hradec Kralowe. The instructor was just great! Besides showing as normal functionalities, he went so far to solve our concrete challenges. He actually encouraged me to become a "real" programmer. I have written my first lines of code in Inspire (GMC PrintNetT) and never looked back.
    Read full review
    Teamspective
    No answers on this topic
    Online Training
    Quadient
    Quadient offers online training for all of its products (paid service). You can choose your pace and go through the material and then solve real challenges. At the end, you can choose to take a final assignment and get certification which is a really good thing to do. If you get stuck, the training team will answer any of your questions and give you guidance.
    Read full review
    Teamspective
    No answers on this topic
    Implementation Rating
    Quadient
    As you consider your digital transformation, think of the people who may object. They have valid criticisms, valuable insights and information critical to your success. Quadient’s advice is to build a strong internal team and confront these questions early. When everyone understands the project from their perspective, the project has a better chance of success.
    Read full review
    Teamspective
    Involve key users from day one as in any implementation project. Describe the need, benefit and use cases for easier implementation. Communicate actively
    Read full review
    Alternatives Considered
    Quadient
    The above drop down would not allow me to pick the similar products that I have used previously. Planet Pres : Good in its time. Now very slow compared with Quadient. Compart: As quick... If not slightly quicker than Quadient. This does not counteract how difficult this software is to use. It has no GUI interface and even advanced programmers struggle to use it. Both of these products are inferior to Quadient when it comes to implementing within a normal organisation.
    Read full review
    Teamspective
    We did a wide comparison and ended up using Teamspective as we felt that they are offering exactly those features we needed but nothing "extra," meaning we only pay for the things we need. Also, Teamspective seemed simple enough, and on the other hand, we appreciated their strong investments in developing the product based on customer feedback. The biggest differentiator to the average feedback tools is that Teamspective is not manager-led, so employees will become masters of their own development.
    Read full review
    Contract Terms and Pricing Model
    Quadient
    Not really. It's not cheap, but it's a great value for what you get. This is enterprise-level software and the cost reflects that. The pay-per-page aspect makes sense too. We get a lot of sheets included in our contract and we use them all. It's a good contract with pricing that makes sense.
    Read full review
    Teamspective
    No answers on this topic
    Scalability
    Quadient
    I am giving this rating because Quadient products are very reliable. Quadient products can be deployed across multiple departments and sites as needed. We can integrate Quadient products with other applications and tools in a very effective, efficient and flexible way. We can deploy Quadient products in Cloud as well.
    Read full review
    Teamspective
    No answers on this topic
    Professional Services
    Quadient
    The PSO team is very involved and knowledgeable. Some times there are availability issues due to the number of companies they are supporting but they do their best to deliver on time. PSO cost aren't cheap, but they deliver a big bang for the buck especially on critical projects or involving them in strategic approaches/decisions.
    Incentivized
    Read full review
    Teamspective
    No answers on this topic
    Return on Investment
    Quadient
    • Since purchasing Inspire we have won many business opportunities as it enables us to create documents we couldn't do before, for example: Council Tax Bills.
    • It is a lot faster at processing than our previous software. We had one job we had to extract addresses from, it was 56,000 records from a 5.5million line text file. Our previous software took 26 hours to pull out the addresses, Quadient Inspire took 43 seconds!
    • We are able to automate processes through Inspire via CLI batch files, where a job would normally take 30 minutes to set up and process, a bit of time spent on the workflow and automation script means we can just double click a batch file for repeat jobs and the print file is created in seconds.
    Incentivized
    Read full review
    Teamspective
    • Teamspective has helped in building our feedback culture, which is often mentioned by our employees as one of the positive things in the company.
    • Teamspective helps our people give professional-level feedback independently, effectively, and respectfully. Feedback skills are important for any professional today.
    Read full review
    ScreenShots

    Quadient Inspire Screenshots

    Screenshot of Inspire's customer journey mapping , used to identify gaps and pain points in the customer journey.Screenshot of the Quadient Digital Advantage Suite, which enables users to develop personalized mobile and web experiences that are integrated with core systems and aligned with non-digital communication channels.Screenshot of Inspire’s omnichannel preview, which lets users see how the communication will look on a variety of devices and screens.Screenshot of the Inspire Interactive interface used to create personalized ad-hoc communications with pre-approved blocks of content.Screenshot of where users can accept or reject content changes via a ‘change tracking feature that maintains a real-time audit trail.Screenshot of Quadient-hosted public Container Registry, which allows users to download and configure pre-built container images of Inspire Flex, saving dev time.

    Teamspective Screenshots

    Screenshot of Answer engagement surveys directly in Slack or MS teams (in under 30 seconds).Screenshot of Provide personalized coaching, task automation, and conversational guidance to each manager with platform's AI functionality.Screenshot of Run effective 360 rounds inside Slack.Screenshot of Improve 1:1s quality and use data-based discussion points (Engagement, 360 Feedback, Network).Screenshot of Overlay engagement and performance data with network insights.Screenshot of Create anonymous feedback inboxes in Slack. Each customizable inbox has it’s own purpose, recipients, protocol, and user guidance.