What users are saying about
350 Ratings
10 Ratings
350 Ratings
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Score 8.5 out of 100
10 Ratings
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Score 7.8 out of 100

Feature Set Ratings

    Survey Format & Appearance

    8.4

    Qualtrics

    84%

    REDCap

    Feature Set Not Supported
    N/A
    Qualtrics CoreXM ranks higher in 3/3 features

    Survey templates

    8.6
    86%
    105 Ratings
    N/A
    0 Ratings

    Themes

    8.4
    84%
    108 Ratings
    N/A
    0 Ratings

    Custom logo/branding

    8.3
    83%
    106 Ratings
    N/A
    0 Ratings

    Survey Content

    9.0

    Qualtrics

    90%

    REDCap

    Feature Set Not Supported
    N/A
    Qualtrics CoreXM ranks higher in 3/3 features

    Changes to live survey

    9.4
    94%
    108 Ratings
    N/A
    0 Ratings

    Question design help

    8.3
    83%
    114 Ratings
    N/A
    0 Ratings

    Multiple question types

    9.3
    93%
    124 Ratings
    N/A
    0 Ratings

    Survey Logic

    8.5

    Qualtrics

    85%

    REDCap

    Feature Set Not Supported
    N/A
    Qualtrics CoreXM ranks higher in 1/1 features

    Survey logic flexibility

    8.5
    85%
    124 Ratings
    N/A
    0 Ratings

    Survey Reporting & Analytics

    8.5

    Qualtrics

    85%

    REDCap

    Feature Set Not Supported
    N/A
    Qualtrics CoreXM ranks higher in 5/5 features

    Response tracking

    8.8
    88%
    121 Ratings
    N/A
    0 Ratings

    Data export

    8.8
    88%
    121 Ratings
    N/A
    0 Ratings

    Standard reports

    8.6
    86%
    115 Ratings
    N/A
    0 Ratings

    Custom reports

    8.0
    80%
    104 Ratings
    N/A
    0 Ratings

    Analytics

    8.4
    84%
    109 Ratings
    N/A
    0 Ratings

    Survey Administration & Security

    9.0

    Qualtrics

    90%

    REDCap

    Feature Set Not Supported
    N/A
    Qualtrics CoreXM ranks higher in 2/2 features

    Access controls

    8.8
    88%
    106 Ratings
    N/A
    0 Ratings

    Compliance

    9.1
    91%
    93 Ratings
    N/A
    0 Ratings

    Survey Distribution

    8.5

    Qualtrics

    85%

    REDCap

    Feature Set Not Supported
    N/A
    Qualtrics CoreXM ranks higher in 2/2 features

    Vendor-offered crowdsourcing

    8.1
    81%
    54 Ratings
    N/A
    0 Ratings

    Respondent restrictions

    8.8
    88%
    83 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • REDCap (Research Electronic Data Capture) is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    8.9

    Qualtrics

    89%
    167 Ratings
    9.0

    REDCap

    90%
    4 Ratings

    Likelihood to Renew

    9.4

    Qualtrics

    94%
    41 Ratings

    REDCap

    N/A
    0 Ratings

    Usability

    8.9

    Qualtrics

    89%
    18 Ratings
    10.0

    REDCap

    100%
    1 Rating

    Availability

    9.0

    Qualtrics

    90%
    2 Ratings

    REDCap

    N/A
    0 Ratings

    Performance

    5.5

    Qualtrics

    55%
    2 Ratings

    REDCap

    N/A
    0 Ratings

    Support Rating

    8.4

    Qualtrics

    84%
    30 Ratings
    10.0

    REDCap

    100%
    1 Rating

    Online Training

    8.0

    Qualtrics

    80%
    2 Ratings

    REDCap

    N/A
    0 Ratings

    Implementation Rating

    9.0

    Qualtrics

    90%
    2 Ratings

    REDCap

    N/A
    0 Ratings

    Likelihood to Recommend

    Qualtrics

    Qualtrics is a good medium for creating surveys and getting analytics back for it. I think it's easy to learn if you are in the business of creating surveys or if it's part of your studies. It can be a little overwhelming for a brand new user who has never created a survey for the first time. So onboarding could be better.
    Caroline Wong | TrustRadius Reviewer

    REDCap

    REDCap surveys are very suitable for clinical trials and public health surveys. It's less appropriate for market researches .
    Francis Banda | TrustRadius Reviewer

    Pros

    Qualtrics

    • Qualtrics CoreXM is easy to use for quick one-time surveys or for measuring opinions over time
    • It's great for sending/managing RSVPs for meetings or other gatherings or to collect important data like Conflict of Interest declarations.
    • Qualtrics CoreXM's reporting and crosstab functionality is beefy and gets better all of the time. I'm always amazed at how easy it is to generate reports for sharing my survey response data and research.
    Kevin Bone | TrustRadius Reviewer

    REDCap

    • Customization. I can use HTML to change format but there are also a ton of built in functionality for branching logic, matrix configuration, slider scales, etc.
    • Security. HIPPA compliance is extremely important for medical research and REDCap ensures our data is safe.
    • Variety of use. Being able to send both surveys and create forms for internal use makes the use cases numerous.
    Taylor Read | TrustRadius Reviewer

    Cons

    Qualtrics

    • The collaborate feature can be clunky and sometimes we have to remove access and add a person back in for them to see the survey in their lists
    • We have a contract through our university and more than one person has created their account in the wrong place, causing some administrative headaches as that is fixed so that we can collaborate on surveys with them.
    • I wish it was easier to organize my surveys into folders, there should be a more efficient way to do that.
    Anonymous | TrustRadius Reviewer

    REDCap

    • I don't really see many issues with REDCap.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Qualtrics

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $1,500 per user/per year

    Qualtrics Editions & Modules

    Edition
    Research Core 1$1,5001
    1. per user/per year
    Additional Pricing Details

    REDCap

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    REDCap Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    Qualtrics

    Qualtrics 9.4
    Based on 41 answers
    I was impressed a couple years ago when two heads of market research at Fortune 500 companies told me about them, and I've been even more impressed with the advancements I've seen in the last year. I like where the company is headed, and I look forward to using them again in a future role.
    Ben Lawder | TrustRadius Reviewer

    REDCap

    No score
    No answers yet
    No answers on this topic

    Usability

    Qualtrics

    Qualtrics 8.9
    Based on 18 answers
    All the menus are very user friendly and intuitive. I can always find exactly what I'm looking for and can change anything I need to with ease. All the elements of the survey are adjustable with very little effort and without confusion.
    Brian Harris | TrustRadius Reviewer

    REDCap

    REDCap 10.0
    Based on 1 answer
    It is very interesting to me especially that it meets all my needs. The libraries makes the job even much easier, since you can just make a few adjustments to the appropriate template chosen
    Francis Banda | TrustRadius Reviewer

    Support Rating

    Qualtrics

    Qualtrics 8.4
    Based on 30 answers
    Whenever we have had an issue with trying to figure out how to do something (even though the documentation is incredibly well put together) we have asked Qualtrics support and have always received our answer nearly immediately (I think in maybe 10 times, only once did a support person need to call us back). Qualtrics support is dedicated to solving customer issues right, and in the first contact, if at all possible
    D. SKye Hodges | TrustRadius Reviewer

    REDCap

    REDCap 10.0
    Based on 1 answer
    They respond almost immediately to queries
    Francis Banda | TrustRadius Reviewer

    Online Training

    Qualtrics

    Qualtrics 8.0
    Based on 2 answers
    I still use it. It does everything you need an online survey to do. From heat mapping to complex skip logic and display logic. I use it weekly and it never disappoints
    Michael Climek | TrustRadius Reviewer

    REDCap

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Qualtrics

    Qualtrics 9.0
    Based on 2 answers
    I like being able to easily integrate new colleagues by simply giving them a log in user name and password
    Benjamin Sider | TrustRadius Reviewer

    REDCap

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Qualtrics

    ]Qualtrics] CoreXM is great if you want something that is a little more [long] lasting and impactful than a simple survey engine, but aren't quite ready for something that is a long term sustainable program. I would put [Qualtrics] CoreXM squarely in the large, defined project phase. CX is more of the program phase, and other lessor vendors are great for the pre-project definition phase
    Luke Ferrel | TrustRadius Reviewer

    REDCap

    SurveyMonkey and Google Forms have similar features for surveys but they lack the form options and user interface. They are also not HIPPA compliant so we are not able to collect any identifying information which is usually an issue in research when we are tracking participants. Many institutional review boards won't even approve a study without a HIPPA compliant data collection service.
    Taylor Read | TrustRadius Reviewer

    Return on Investment

    Qualtrics

    • Increased productivity due to the highly intuitive user-interface and template saving capabilities.
    • Reporting and analytics are extremely valuable. Our team can track responses and share feedback/results extremely quickly.
    • If a user has created a great template, they can share to external teams quite easily. It helps other departments!
    Joshua Melder | TrustRadius Reviewer

    REDCap

    • REDCap allowed us to house all patient information in one single portal which helped us eliminate the need for paper copies. We moved our whole filing system to an electronic version when we became "live" on REDCap. It is also very convenient and accessible to have all of this data in one location.
    • A very positive impact is the ability for multiple users to see the same health and wellness information for each specific patient. Instead of constantly having to go back and forth via email, phone, etc. to ask about the patient; we could simply look up their information in REDCap and find all of the answers. It made our business much more efficient and made the patients feel as though we did our research prior to meeting with them.
    Taylor Miron | TrustRadius Reviewer

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