QuickBooks Desktop for Mac vs. SurePayroll By Paychex

If you're a freelancer or running a very small business where you do your own bookkeeping I think this is a great option, especially if you're familiar with accounting and bookkeeping in general. If you're not so familiar with bookkeeping, I would say that the learning curve is too steep and you might want to look elsewhere for a more intuitive solution

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We use SurePayroll to make monthly payrolls in our company, as well as to close the month and year with all the income and expenses and most importantly to make tax payments. The application is perfect for making payrolls when the personnel adapted for it is not in the head office, SurePayroll has an application for mobiles that allows to make these operations remotely. The application is perfect when you want to make immediate payments, at the time of loading the payroll to the system, it proceeds to automatically perform transactions for each employee entered without any error.

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• The program is very easy to learn, the interface is incredibly user-friendly and there are tons of free resources and tutorials available
• It makes managing payroll really easy for the employee and accountant on staff. No more lost time sheets or late paychecks!
• Managing bills and paying them has become streamlined and it's great having everything in one place so we don't lose track of things.

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• Super easy interface - honestly running payroll couldn't be easier on their site.
• Incredible customer service - VERY knowledgeable, professional and friendly. They will walk you through anything you need to do on the site and understand payroll, tax and benefit issues.
• Tax filing and payments and year-end paperwork for 1099 contractors and W-2s. They make it so easy.

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• The #1 complaint is that setting it up right is a challenge. People waste time trying to figure it out only to realize that they don't know accounting so of course they don't know how an accounting program should be set up. Like any time you are in over your head, reach out to your network and find someone who can log onto your computer and walk you through it.
• If you need to track the cost of wages to jobs you can't do it with the online payroll, but check for yourself because it's a function that landscaping companies and construction businesses usually need, so maybe they have added it by now. That would really help!
• It's premise-based software and that means you take on the role of hardware admin, and it's a lot of work for what is increasingly becoming a smaller gap in the functionality between QuickBooks for Mac and QuickBooks Online.
• QuickBooks for Mac 2015 has been updated consistently over the last 3 years and continues to provide for the bookkeeping needs of small companies using Macs in their offices. However, it has limited job costing functionality. It is similar in functionality to the 2010 version of QuickBooksPro which runs on Windows.

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• My chief complaint is the software sometimes requires me to have a code sent to my phone before I can continue with some process. That in itself is fine. The problem is the check box that lets SurePayroll remember the computer doesn't actually do that. I select that check box every time, but the software doesn't remember me or my computer.
• Fees have creeped higher every year over the last two or three years. I feel like I'm nitpicking here, though. What I spend for the service is reasonably priced for the amount of headaches it prevents.
• I have a case where an employee is sometimes salaried and sometimes contract. There's not a way to handle that without terminating him when he needs to switch.

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I haven't spent that much time with the newer versions of QuickBooks for Mac, but I think I'm seeing it make the much-needed improvements. For example, something as simple as undoing the previous reconciliation was a terrible chore, and I'm glad that feature has been included in the newer versions of QuickBooks for Mac

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Very likely, easy to use, support system in place.

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The Mac version is OK overall. I find the Windows versions to be much more robust but Mac is quite good for Mac users. Though I think die hard Mac users should consider QuickBooks Online instead as there is a new QB for Mac app that makes using QBO much better!

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It's a poor user interface. It feels like the interface is twenty years old. If you make a mistake with payroll in their terrible UI, and try to correct it 15 seconds later, they want to charge you $39 to correct your mistake. Overall, a very poor experience in terms of user interface.

I've been using the QuickBooks online version for a little over 6 months now (upgraded from Mac desktop) and I haven't had any access issues. There have been times when it was down for service/upgrade however there is always plenty of notification time given by the Quick Books Online Support team. These upgrade maintenance time frames are always over night hours and on the weekends so everything can be worked around very easily.

Fortunately, I haven't had to reach out much for support.

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SurePayroll was great when we had questions or needed support, ie. if we messed up with a payroll, needed to submit tax documents or get documents. The ease of communication between us and the organization was great and they made it easy for users to call in with support requests.

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They were awesome. They knew the system very well and could help me very much.

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No, I can't think of any.

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I love using Quickbooks compared to other software we've tried. QuickBooks Online and TSheets interface. Customer service and problem resolution are generally excellent, with well-trained and proficient agents taking calls or on chat. Ease of use and accessibility via the mobile app. Great courses were available to help with learning the basics and some advanced accounting background. I love learning! Online accessibility - it can work anywhere with an internet connection. Linking to bank and credit card accounts is handy.

SurePayroll offers a comparable service at a better rate. They are better designed for small companies who need to save money any way they can. Their fees are more appropriate than ADP but the service offerings are just as good.

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In retrospect, I wouldn't change anything.

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We were able to calculate different hourly numbers when we completed Certified Payroll for professional services.

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• It has allowed us to offer multiple bookkeeping softwares for clients that do not want to change from what they have been using.
• Payroll filing has given us ease of mind because we can physically make the filings rather than waiting on payroll software to make them for us.

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• SurePayroll helps us process payroll quickly and effortlessly 97% of the time.
• On the rare occasion when there is an issue SurePayroll needs to address, it can take hours and hours of time over many months to get that issue resolved. Through the process, SurePayroll employees have always been professional and courteous in their communication.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info