What users are saying about
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Top Rated
530 Ratings
109 Ratings
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Score 7.8 out of 100

Xero

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Top Rated
530 Ratings
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Score 8.7 out of 100

Feature Set Ratings

  • QuickBooks Desktop for Mac ranks higher in 5 feature sets: Payroll Management, Security, Reporting & Analytics, Inventory Management, Order Management
  • Xero ranks higher in 2 feature sets: Customization, General Ledger and Configurable Accounting

Payroll Management

9.9

QuickBooks Desktop for Mac

99%
8.3

Xero

83%
QuickBooks Desktop for Mac ranks higher in 5/5 features

Pay calculation

9.9
99%
9 Ratings
8.2
82%
64 Ratings

Benefit plan administration

9.9
99%
6 Ratings
8.2
82%
23 Ratings

Direct deposit files

9.9
99%
8 Ratings
8.9
89%
49 Ratings

Salary revision and increment management

9.9
99%
5 Ratings
8.8
88%
41 Ratings

Reimbursement management

10.0
100%
7 Ratings
7.6
76%
54 Ratings

Customization

6.1

QuickBooks Desktop for Mac

61%
7.7

Xero

77%
Xero ranks higher in 2/2 features

API for custom integration

6.0
60%
7 Ratings
7.3
73%
78 Ratings

Plug-ins

6.2
62%
10 Ratings
8.1
81%
85 Ratings

Security

9.8

QuickBooks Desktop for Mac

98%
8.6

Xero

86%
QuickBooks Desktop for Mac ranks higher in 2/2 features

Single sign-on capability

9.8
98%
20 Ratings
8.7
87%
72 Ratings

Role-based user permissions

9.8
98%
17 Ratings
8.4
84%
114 Ratings

Reporting & Analytics

9.7

QuickBooks Desktop for Mac

97%
8.2

Xero

82%
QuickBooks Desktop for Mac ranks higher in 3/3 features

Dashboards

9.6
96%
19 Ratings
8.0
80%
129 Ratings

Standard reports

9.8
98%
22 Ratings
8.7
87%
132 Ratings

Custom reports

9.8
98%
22 Ratings
7.9
79%
121 Ratings

General Ledger and Configurable Accounting

5.2

QuickBooks Desktop for Mac

52%
8.0

Xero

80%
Xero ranks higher in 21/21 features

Accounts payable

6.8
68%
24 Ratings
8.7
87%
130 Ratings

Accounts receivable

6.8
68%
23 Ratings
8.7
87%
131 Ratings

Cash management

5.6
56%
18 Ratings
8.1
81%
121 Ratings

Bank reconciliation

7.1
71%
24 Ratings
8.9
89%
137 Ratings

Expense management

5.7
57%
20 Ratings
8.1
81%
125 Ratings

Time tracking

5.6
56%
12 Ratings
6.9
69%
42 Ratings

Fixed asset management

5.6
56%
14 Ratings
7.2
72%
86 Ratings

Multi-currency support

1.6
16%
10 Ratings
8.2
82%
82 Ratings

Multi-division support

5.5
55%
11 Ratings
7.5
75%
74 Ratings

Regulations compliance

5.6
56%
10 Ratings
8.3
83%
67 Ratings

Electronic tax filing

6.7
67%
15 Ratings
8.3
83%
65 Ratings

Self-service portal

5.6
56%
13 Ratings
7.8
78%
80 Ratings

Global Financial Support

1.5
15%
7 Ratings
8.1
81%
36 Ratings

Primary and Secondary Ledgers

5.6
56%
13 Ratings
7.8
78%
34 Ratings

Intercompany Accounting

5.4
54%
14 Ratings
7.4
74%
40 Ratings

Localizations

1.1
11%
6 Ratings
8.2
82%
40 Ratings

Journals and Reconciliations

5.8
58%
17 Ratings
8.7
87%
89 Ratings

Enterprise Accounting

5.5
55%
5 Ratings
7.4
74%
33 Ratings

Configurable Accounting

5.5
55%
9 Ratings
8.3
83%
59 Ratings

Centralized Rules Framework

5.5
55%
9 Ratings
8.0
80%
33 Ratings

Standardized Processes

5.6
56%
13 Ratings
8.4
84%
59 Ratings

Inventory Management

7.6

QuickBooks Desktop for Mac

76%
6.8

Xero

68%
QuickBooks Desktop for Mac ranks higher in 2/4 features

Inventory tracking

5.7
57%
14 Ratings
6.1
61%
60 Ratings

Automatic reordering

7.8
78%
10 Ratings
7.0
70%
24 Ratings

Location management

7.0
70%
9 Ratings
7.7
77%
29 Ratings

Manufacturing module

10.0
100%
8 Ratings
6.3
63%
16 Ratings

Order Management

8.2

QuickBooks Desktop for Mac

82%
7.7

Xero

77%
QuickBooks Desktop for Mac ranks higher in 4/7 features

Pricing

9.8
98%
17 Ratings
7.3
73%
61 Ratings

Order entry

9.9
99%
16 Ratings
7.8
78%
56 Ratings

Credit card processing

9.7
97%
17 Ratings
8.6
86%
57 Ratings

Cost of goods sold

9.7
97%
16 Ratings
8.1
81%
65 Ratings

Order Orchestration

5.7
57%
6 Ratings
7.3
73%
21 Ratings

End-to-end order visibility

6.7
67%
7 Ratings
7.4
74%
24 Ratings

Order exception Resolution

5.6
56%
6 Ratings
7.4
74%
17 Ratings

Attribute Ratings

  • Xero is rated higher in 5 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Implementation Rating
  • QuickBooks Desktop for Mac and Xero are tied in 1 area: Availability

Likelihood to Recommend

7.1

QuickBooks Desktop for Mac

71%
32 Ratings
8.8

Xero

88%
155 Ratings

Likelihood to Renew

8.0

QuickBooks Desktop for Mac

80%
9 Ratings
8.8

Xero

88%
29 Ratings

Usability

5.3

QuickBooks Desktop for Mac

53%
6 Ratings
8.9

Xero

89%
80 Ratings

Availability

9.0

QuickBooks Desktop for Mac

90%
2 Ratings
9.0

Xero

90%
20 Ratings

Performance

QuickBooks Desktop for Mac

N/A
0 Ratings
10.0

Xero

100%
16 Ratings

Support Rating

5.3

QuickBooks Desktop for Mac

53%
5 Ratings
7.1

Xero

71%
37 Ratings

In-Person Training

QuickBooks Desktop for Mac

N/A
0 Ratings
9.1

Xero

91%
1 Rating

Online Training

QuickBooks Desktop for Mac

N/A
0 Ratings
10.0

Xero

100%
5 Ratings

Implementation Rating

5.0

QuickBooks Desktop for Mac

50%
2 Ratings
9.5

Xero

95%
18 Ratings

Product Scalability

QuickBooks Desktop for Mac

N/A
0 Ratings
10.0

Xero

100%
6 Ratings

Likelihood to Recommend

QuickBooks Desktop for Mac

If you're a freelancer or running a very small business where you do your own bookkeeping I think this is a great option, especially if you're familiar with accounting and bookkeeping in general. If you're not so familiar with bookkeeping, I would say that the learning curve is too steep and you might want to look elsewhere for a more intuitive solution
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Xero

Xero is a 10-point software since it streamlines accounting and financial processes with great agility, generating immediate productivity. I recommend using all its features since, from creating reports to paying bills, the whole process is easy and does not require much knowledge. We can use it remotely with our phones and still build fluidity, plus it can be integrated with Salesforce, building even more power for short-term results.
Bernadette Johnsen | TrustRadius Reviewer

Pros

QuickBooks Desktop for Mac

  • The program is very easy to learn, the interface is incredibly user-friendly and there are tons of free resources and tutorials available
  • It makes managing payroll really easy for the employee and accountant on staff. No more lost time sheets or late paychecks!
  • Managing bills and paying them has become streamlined and it's great having everything in one place so we don't lose track of things.
Anonymous | TrustRadius Reviewer

Xero

  • Reporting (customizing look and contents and the ability to add multiple comparative periods is brilliant and not found in many other competitors.
  • Bank feeds. The way they organize bank feed and subsequent matching or coding is very user-friendly for non-accountants and fast for accountants.
  • Can file VAT returns and is MTD compliant in UK.
  • Customer support has been helpful (at least in my experience).
Mohsin Ejaz | TrustRadius Reviewer

Cons

QuickBooks Desktop for Mac

  • The #1 complaint is that setting it up right is a challenge. People waste time trying to figure it out only to realize that they don't know accounting so of course they don't know how an accounting program should be set up. Like any time you are in over your head, reach out to your network and find someone who can log onto your computer and walk you through it.
  • If you need to track the cost of wages to jobs you can't do it with the online payroll, but check for yourself because it's a function that landscaping companies and construction businesses usually need, so maybe they have added it by now. That would really help!
  • It's premise-based software and that means you take on the role of hardware admin, and it's a lot of work for what is increasingly becoming a smaller gap in the functionality between QuickBooks for Mac and QuickBooks Online.
  • QuickBooks for Mac 2015 has been updated consistently over the last 3 years and continues to provide for the bookkeeping needs of small companies using Macs in their offices. However, it has limited job costing functionality. It is similar in functionality to the 2010 version of QuickBooksPro which runs on Windows.
Shelly Robbins | TrustRadius Reviewer

Xero

  • Overall it is a great platform and quite comprehensive for US based users.
  • However, if we focus on multinational companies that want to integrate the information of different companies in several countries within the same solution, we find the need to carry out reports outside the platform to provide the accounting structure and compliance necessary in countries outside the US.
Anonymous | TrustRadius Reviewer

Pricing Details

QuickBooks Desktop for Mac

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

QuickBooks Desktop for Mac Editions & Modules

Additional Pricing Details

Xero

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$11 per month

Xero Editions & Modules

Edition
Early$111
Growing$321
Established$621
  1. per month
Additional Pricing Details

Likelihood to Renew

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 8.0
Based on 9 answers
I haven't spent that much time with the newer versions of QuickBooks for Mac, but I think I'm seeing it make the much-needed improvements. For example, something as simple as undoing the previous reconciliation was a terrible chore, and I'm glad that feature has been included in the newer versions of QuickBooks for Mac
Spencer Judd | TrustRadius Reviewer

Xero

Xero 8.8
Based on 29 answers
In addition to the matters covered in this review, my reason for renewing this product is that Xero's functionality and the constant updates that the company provides, makes the software even more business friendly. The software therefore builds a brand loyalty among customers.
Sarang Mandke | TrustRadius Reviewer

Usability

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 5.3
Based on 6 answers
The Mac version is OK overall. I find the Windows versions to be much more robust but Mac is quite good for Mac users. Though I think die hard Mac users should consider QuickBooks Online instead as there is a new QB for Mac app that makes using QBO much better!
Robyn Smithson, CB | TrustRadius Reviewer

Xero

Xero 8.9
Based on 80 answers
It has deep functionality, and it's easy to use for invoicing, quoting, financial reporting, and customer management. This product manages financial information for small business owners in a unique way. The phone interface is really good as well-meaning I can keep on top of the finances on my phone and feel confident about the financial decisions I'm making.
Carolyn Swora | TrustRadius Reviewer

Reliability and Availability

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 9.0
Based on 2 answers
I've been using the QuickBooks online version for a little over 6 months now (upgraded from Mac desktop) and I haven't had any access issues. There have been times when it was down for service/upgrade however there is always plenty of notification time given by the Quick Books Online Support team. These upgrade maintenance time frames are always over night hours and on the weekends so everything can be worked around very easily.
Ann Shallcross | TrustRadius Reviewer

Xero

Xero 9.0
Based on 20 answers
We have been actively using and 100% Xero based for our ecommerce accounting practice for over 4 years. There has on been one real outage for more than 5 minutes. Xero was open and transparent about the outage, what they were doing to resolve the issue, and provided 15 minute updates. Showing how they care about their customers and partners. Plus, showing that their customers care too, were understanding, and went surfing or in our case took a nap. Couldn't run our business without Xero as a partner.
Scott Scharf | TrustRadius Reviewer

Performance

QuickBooks Desktop for Mac

No score
No answers yet
No answers on this topic

Xero

Xero 10.0
Based on 16 answers
Pages generally load quickly, but it's a fairly common occurrence to have pages taking a bit longer than I'd like to load (as in, 4+ seconds). Occasionally I have to refresh a page to get it to work. Bank feed and integrations tend to be slow in general, but that could easily be due to API latency on the side of the other parties. Most of the time, though, the bank feeds refresh before I login so it's not a huge problem. Not necessarily good performance compared to a local app like QuickBooks desktop, but definitely good performance for a cloud application. Room for growth? yes.
Anonymous | TrustRadius Reviewer

Support Rating

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 5.3
Based on 5 answers
Fortunately, I haven't had to reach out much for support.
Jennifer Horvath | TrustRadius Reviewer

Xero

Xero 7.1
Based on 37 answers
Support has always been responsive and quickly resolved any questions I have. The only reason I don't give full points is because there's no way to call for immediate help. I'm fine with this because I don't need it badly enough to pay for it
Dave Olsen | TrustRadius Reviewer

In-Person Training

QuickBooks Desktop for Mac

No score
No answers yet
No answers on this topic

Xero

Xero 9.1
Based on 1 answer
The format was great; someone was there to ask questions or help if you were stuck.
Garreth Collard | TrustRadius Reviewer

Online Training

QuickBooks Desktop for Mac

No score
No answers yet
No answers on this topic

Xero

Xero 10.0
Based on 5 answers
All of Xero's training is online and available for anyone (business owner or accountants) to learn and become experts in their system. There is a range of content from product training to real world webinars from their partners. Xero is beautiful accounting software and their training is the same.
Scott Scharf | TrustRadius Reviewer

Implementation Rating

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 5.0
Based on 2 answers
No answer on this topic is available.

Xero

Xero 9.5
Based on 18 answers
If it can be done, time the implementation near a new fiscal year so you can start clean. Otherwise, you have to go back and do historical data from the beginning of the fiscal year, which can be brain draining.
Andre Yeu | TrustRadius Reviewer

Alternatives Considered

QuickBooks Desktop for Mac

I love using Quickbooks compared to other software we've tried. QuickBooks Online and TSheets interface. Customer service and problem resolution are generally excellent, with well-trained and proficient agents taking calls or on chat. Ease of use and accessibility via the mobile app. Great courses were available to help with learning the basics and some advanced accounting background. I love learning! Online accessibility - it can work anywhere with an internet connection. Linking to bank and credit card accounts is handy.
Anonymous | TrustRadius Reviewer

Xero

Solely the ease of use. This has saved me so much time on day-to-day tracking it is astonishing. Not only does it make it super easy to send invoices, but it also makes it easy to print invoices off, eases the process of partial payments, and keeps good track of all notes made to the account.
Molly Felber | TrustRadius Reviewer

Scalability

QuickBooks Desktop for Mac

No score
No answers yet
No answers on this topic

Xero

Xero 10.0
Based on 6 answers
Over 600 plus apps available for integration and easy to create standard charts of account and report templates to implement across multiple entities. Same pricing regardless of number of transactions or users. Real benefit is variety of integrated apps that allow you to automate processes and have functionality that 10 years ago was only available in ERP systems costing hundreds of thousands.
Anonymous | TrustRadius Reviewer

Return on Investment

QuickBooks Desktop for Mac

  • The ROI was good for when we were a smaller company because it is a lot cheaper than other more sophisticated programs.
  • The negative impact is that it caused a lot of extra manual entering and data entry that too often resulted in mistakes.
Luke O'Neill | TrustRadius Reviewer

Xero

  • Makes bookkeeping easier for clients or for us to do on behalf of clients.
  • Time saving reports for BAS preparation.
  • Picks up on potential issues in General Ledger Exceptions report.
  • Dashboard can show accounts watchlist and current payables/receivables.
  • Matches bills/sales to bank feed transactions and you can select multiple or split payments.
Lauren Boyle | TrustRadius Reviewer

Screenshots

QuickBooks Desktop for Mac

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