TrustRadius: an HG Insights company

QuickBooks Desktop Premier vs. UKG Workforce Central (discontinued)

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    QuickBooks Desktop Premier

    Score8 out of 10
    N/AQuickBooks Desktop Premier is an installed version of QuickBooks for general business, contractors, manufacturing and warehouse accounting, as well as nonprofits, professional services, and retail.N/A

    UKG Workforce Central (discontinued)

    Score5.1 out of 10
    N/AUKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.N/A
    Pricing
    QuickBooks Desktop PremierUKG Workforce Central (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    QuickBooks Desktop PremierUKG Workforce Central (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    QuickBooks Desktop PremierUKG Workforce Central (discontinued)
    Considered Both Products
    Intuit
    No answer on this topic
    Discontinued Products
    Chose UKG Workforce Central (discontinued)
    We evaluated Paychex, Paycor, and Kronos and ending up choosing Kronos essentially because they had the best salespeople.
    Incentivized
    Key User Insights
    Would buy again
    82%
    Would buy again
    14 Answers
    93%
    Would buy again
    14 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    14 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    16 Answers
    93%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    87%
    Lived up to sales and marketing promises
    13 Answers
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    14 Answers
    63%
    Implementation went as expected
    5 Answers
    Features
    QuickBooks Desktop PremierUKG Workforce Central (discontinued)
    Payroll Management
    Comparison of Payroll Management features of QuickBooks Desktop Premier and UKG Workforce Central (discontinued)
    Feature
    QuickBooks Desktop Premier
    8.5
    54 Ratings
    12% above category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Pay calculation9.252 Ratings00 Ratings
    Benefit plan administration8.425 Ratings00 Ratings
    Direct deposit files8.242 Ratings00 Ratings
    Salary revision and increment management8.333 Ratings00 Ratings
    Reimbursement management8.336 Ratings00 Ratings
    Customization
    Comparison of Customization features of QuickBooks Desktop Premier and UKG Workforce Central (discontinued)
    Feature
    QuickBooks Desktop Premier
    7.5
    24 Ratings
    1% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    API for custom integration8.017 Ratings00 Ratings
    Plug-ins7.024 Ratings00 Ratings
    Security
    Comparison of Security features of QuickBooks Desktop Premier and UKG Workforce Central (discontinued)
    Feature
    QuickBooks Desktop Premier
    8.3
    58 Ratings
    1% above category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Single sign-on capability8.450 Ratings00 Ratings
    Role-based user permissions8.249 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of QuickBooks Desktop Premier and UKG Workforce Central (discontinued)
    Feature
    QuickBooks Desktop Premier
    8.3
    69 Ratings
    6% above category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Dashboards8.758 Ratings00 Ratings
    Standard reports8.468 Ratings00 Ratings
    Custom reports7.766 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of QuickBooks Desktop Premier and UKG Workforce Central (discontinued)
    Feature
    QuickBooks Desktop Premier
    7.8
    72 Ratings
    2% above category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Accounts payable8.370 Ratings00 Ratings
    Accounts receivable8.571 Ratings00 Ratings
    Cash management8.765 Ratings00 Ratings
    Bank reconciliation8.769 Ratings00 Ratings
    Expense management8.768 Ratings00 Ratings
    Time tracking7.535 Ratings00 Ratings
    Fixed asset management6.249 Ratings00 Ratings
    Multi-currency support7.623 Ratings00 Ratings
    Multi-division support8.239 Ratings00 Ratings
    Regulations compliance8.224 Ratings00 Ratings
    Electronic tax filing7.836 Ratings00 Ratings
    Self-service portal5.923 Ratings00 Ratings
    Global Financial Support6.09 Ratings00 Ratings
    Primary and Secondary Ledgers7.014 Ratings00 Ratings
    Intercompany Accounting7.917 Ratings00 Ratings
    Localizations7.66 Ratings00 Ratings
    Journals and Reconciliations8.725 Ratings00 Ratings
    Enterprise Accounting8.313 Ratings00 Ratings
    Configurable Accounting7.915 Ratings00 Ratings
    Centralized Rules Framework7.210 Ratings00 Ratings
    Standardized Processes8.315 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of QuickBooks Desktop Premier and UKG Workforce Central (discontinued)
    Feature
    QuickBooks Desktop Premier
    8.0
    43 Ratings
    9% above category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Inventory tracking8.342 Ratings00 Ratings
    Automatic reordering7.321 Ratings00 Ratings
    Location management8.825 Ratings00 Ratings
    Manufacturing module7.722 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of QuickBooks Desktop Premier and UKG Workforce Central (discontinued)
    Feature
    QuickBooks Desktop Premier
    8.2
    47 Ratings
    10% above category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Pricing8.037 Ratings00 Ratings
    Order entry7.838 Ratings00 Ratings
    Credit card processing9.134 Ratings00 Ratings
    Cost of goods sold8.943 Ratings00 Ratings
    Order Orchestration7.58 Ratings00 Ratings
    End-to-end order visibility8.59 Ratings00 Ratings
    Order exception Resolution7.56 Ratings00 Ratings
    Best Alternatives
    QuickBooks Desktop PremierUKG Workforce Central (discontinued)
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Deputy
    Score8.6 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Harri
    Score6 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QuickBooks Desktop PremierUKG Workforce Central (discontinued)
    Likelihood to Recommend
    8.2
    (75 ratings)
    6.6
    (38 ratings)
    Likelihood to Renew
    7.5
    (14 ratings)
    5.0
    (11 ratings)
    Usability
    8.9
    (26 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (6 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    4.0
    (13 ratings)
    7.1
    (8 ratings)
    Online Training
    1.0
    (1 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    7.2
    (7 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (2 ratings)
    -
    (0 ratings)
    CPA Rating
    8.1
    (27 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    6.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    6.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    QuickBooks Desktop PremierUKG Workforce Central (discontinued)
    Likelihood to Recommend
    Intuit
    We really think that ANY typical business would be a reasonable fit for QuickBooks Desktop Premier. While not necessary, even a comparatively unexperienced accounting person could look at the "Home" screen and follow their nose thru typical daily accounting processes without much detailed knowledge. Reporting is simple, looking up customer info and prior transactions is simple, looking up vendors and prior payments is simple... all in all, quite straightforward. I really can't think of an instance where it would be 'less appropriate'.
    Incentivized
    Read full review
    Discontinued Products
    This product was marketed to us as a school and several schools in our area use the program. However, the implementation team we were set-up with had limited school experience and we are still working on the best way to do some of the timekeeping issues where I know that could have been handled better. That being said from a payroll and reporting side it has been great to capture so much data (at times almost too much) and have the system do automatic allocations of salaries and general ledger reports. The reporting takes some getting used to, but overall I've been able to run reports to see and track just about anything I want. Our employees also love the self service compared to our previous products where they can make W4, direct deposit and other updates on their own without having to get HR involved.
    Incentivized
    Read full review
    Pros
    Intuit
    • Employment - it makes creating paychecks a snap and tracks taxes.
    • Invoicing - they have a straightforward approach to creating invoices and you can even email them to your customers.
    • Customers - the program makes tracking customer information and balances easy.
    Incentivized
    Read full review
    Discontinued Products
    • I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
    • Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.
    Incentivized
    Read full review
    Cons
    Intuit
    • Support for older versions of QuickBooks ends after three years, then users must purchase the newest version at full price. Renewals should be deeply discounted for existing users.
    • I would like to see better in-product inventory tracking, so we can choose LIFO or FIFO rather than the ambiguous "average cost" method.
    • I would like to be able to assign payroll taxes to jobs for better job costing.
    Incentivized
    Read full review
    Discontinued Products
    • Reporting - some of the reports' names do not coincide with the data that is pulled from the system
    • System errors - the system crashes regularly on us with no real explanation why
    • Punch accuracy - sometimes the punches from the timeclocks do not feed into the system
    Incentivized
    Read full review
    Likelihood to Renew
    Intuit
    Because we have been extremely happy with the product and our organization tends to be creatures of habit. We rarely leave a product that works this well for the latest and greatest. Typically we follow the "if it's not broken, don't fix it rule". While QB does make changes we typically just roll with it. If we do find something we don't like we work through it until we fully understand its functionality.
    Incentivized
    Read full review
    Discontinued Products
    Now that the system is installed and operational, the "pain is gone"...therefore we see no reason to change to a different application. There is no functionality that is missing from the system that would drive us to consider another solution at this time. Maintenance support from Kronos is sufficient and updates occur regularly.
    Read full review
    Usability
    Intuit
    We switched to a more "robust" software program with the hiring of a new CFO. The migration of historical data and ancillary information has been cumbersome and riddle with errors and issues. In hindsight much of what the new software program was touted to accomplish is not come to fruition. QB Desktop Premier was sufficient for the organization needs
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Reliability and Availability
    Intuit
    This is very reliable software, the desktop version is fast. If there is a problem, it is most likely on your own hardware!
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Intuit
    It takes forever to load.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Intuit
    This is where QuickBooks falls short. Many times my staff has had questions that have not been able to get resolved easily with a chat or call. I personally have had more general questions that have not been answered easily as well. I think QuickBooks needs to provide the resources of having readily accessible help in order to make it simpler to get solutions.
    Incentivized
    Read full review
    Discontinued Products
    Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
    Incentivized
    Read full review
    Implementation Rating
    Intuit
    It is important to do your research. There are tutorial videos online that could help new user of this accounting system. These tutorials are straightforward and easily understandable.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Intuit
    QuickBooks Premier handles most of my business functions efficiently in one package. It is not my "everything." I use Replicon for time rather than QuickBooks. I don't want my WIP data interfering with my accounting. I use PaySimple for it's web interface and back office processing. I don't have security issues since I don't have any credit card data in my possession. With today's identity theft environment, I have to protect myself as much as I can. Not having credit card data in my accounting software lets me sleep much better at night. Quicken will do basic accounting but does not have all the double entry accounting systems contained in QuickBooks. QuickBooks Online does much of the basic business functions but I don't like the pricing structure. As a professional accountant, that is very important to me. Bill.com provided a good service but the ability of QuickBooks to add bills and receipts to transactions makes it redundant.
    Incentivized
    Read full review
    Discontinued Products
    Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay codes. In this context, I would pick Kronos over Dayforce. On the opposite side, Dayforce is extremely user-friendly and has a “cleaner” user interface if that is a contributing factor for anyone. Also, for managers who oversee large teams (30-50 team members) then Dayforce is a bit more simple to approve time cards, hours, and leave. Kronos is a bit clunky with all the clicks, and managing large teams of hourly employees would be a huge time suck to go in to review/approve all.
    Incentivized
    Read full review
    Scalability
    Intuit
    They're getting better. Still room for improvement.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Intuit
    • Most of our business clients use QuickBooks which makes it efficient for us to work on clients that use the program. We can import QuickBooks data into our software which adds efficiencies to our tax practice.
    • Having staff that are familiar with the software enables our firm to provide quality service to the clients that use QuickBooks.
    • We receive referrals from satisfied QuickBooks clients.
    Incentivized
    Read full review
    Discontinued Products
    • Kronos is much more expensive than the previous systems we were using, so at this point the ROI is negative. The idea is that it will allow us to scale and grow the company more easily so time will tell if that is the case.
    Incentivized
    Read full review
    ScreenShots