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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    QuickBooks Desktop Pro

    Score7.8 out of 10
    N/AQuickbooks Desktop Pro is accounting software from Intuit, Inc. It includes core accounting features, plus analytics and exportable reports. It is offered in on-premise and SaaS forms.N/A

    Salesforce CRM Analytics

    Score8.5 out of 10
    N/ASalesforce CRM Analytics (formerly Tableau CRM) is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.

    $125

    per month

    Pricing
    QuickBooks Desktop ProSalesforce CRM Analytics
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    QuickBooks Desktop ProSalesforce CRM Analytics
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    QuickBooks Desktop ProSalesforce CRM Analytics
    Considered Both Products
    Intuit
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    29 Answers
    73%
    Would buy again
    8 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    28 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    32 Answers
    91%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    20 Answers
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    25 Answers
    90%
    Implementation went as expected
    9 Answers
    Features
    QuickBooks Desktop ProSalesforce CRM Analytics
    Payroll Management
    Comparison of Payroll Management features of QuickBooks Desktop Pro and Salesforce CRM Analytics
    Feature
    QuickBooks Desktop Pro
    6.6
    69 Ratings
    14% below category average
    Salesforce CRM Analytics
    -
    Ratings
    Pay calculation6.364 Ratings00 Ratings
    Benefit plan administration6.338 Ratings00 Ratings
    Direct deposit files6.656 Ratings00 Ratings
    Salary revision and increment management6.352 Ratings00 Ratings
    Reimbursement management7.754 Ratings00 Ratings
    Customization
    Comparison of Customization features of QuickBooks Desktop Pro and Salesforce CRM Analytics
    Feature
    QuickBooks Desktop Pro
    5.7
    43 Ratings
    28% below category average
    Salesforce CRM Analytics
    -
    Ratings
    API for custom integration6.535 Ratings00 Ratings
    Plug-ins5.039 Ratings00 Ratings
    Security
    Comparison of Security features of QuickBooks Desktop Pro and Salesforce CRM Analytics
    Feature
    QuickBooks Desktop Pro
    8.5
    101 Ratings
    4% above category average
    Salesforce CRM Analytics
    -
    Ratings
    Single sign-on capability8.482 Ratings00 Ratings
    Role-based user permissions8.695 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of QuickBooks Desktop Pro and Salesforce CRM Analytics
    Feature
    QuickBooks Desktop Pro
    8.5
    117 Ratings
    8% above category average
    Salesforce CRM Analytics
    -
    Ratings
    Dashboards8.4100 Ratings00 Ratings
    Standard reports8.9117 Ratings00 Ratings
    Custom reports8.1114 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of QuickBooks Desktop Pro and Salesforce CRM Analytics
    Feature
    QuickBooks Desktop Pro
    7.5
    124 Ratings
    2% below category average
    Salesforce CRM Analytics
    -
    Ratings
    Accounts payable9.3119 Ratings00 Ratings
    Accounts receivable9.2121 Ratings00 Ratings
    Cash management9.2107 Ratings00 Ratings
    Bank reconciliation9.7119 Ratings00 Ratings
    Expense management9.4108 Ratings00 Ratings
    Time tracking7.451 Ratings00 Ratings
    Fixed asset management5.669 Ratings00 Ratings
    Multi-currency support6.931 Ratings00 Ratings
    Multi-division support8.958 Ratings00 Ratings
    Regulations compliance8.342 Ratings00 Ratings
    Electronic tax filing8.355 Ratings00 Ratings
    Self-service portal5.941 Ratings00 Ratings
    Global Financial Support4.217 Ratings00 Ratings
    Primary and Secondary Ledgers7.240 Ratings00 Ratings
    Intercompany Accounting7.943 Ratings00 Ratings
    Localizations4.219 Ratings00 Ratings
    Journals and Reconciliations8.876 Ratings00 Ratings
    Enterprise Accounting6.838 Ratings00 Ratings
    Configurable Accounting7.647 Ratings00 Ratings
    Centralized Rules Framework5.427 Ratings00 Ratings
    Standardized Processes8.555 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of QuickBooks Desktop Pro and Salesforce CRM Analytics
    Feature
    QuickBooks Desktop Pro
    5.8
    59 Ratings
    23% below category average
    Salesforce CRM Analytics
    -
    Ratings
    Inventory tracking6.056 Ratings00 Ratings
    Automatic reordering6.035 Ratings00 Ratings
    Location management6.032 Ratings00 Ratings
    Manufacturing module5.218 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of QuickBooks Desktop Pro and Salesforce CRM Analytics
    Feature
    QuickBooks Desktop Pro
    6.8
    77 Ratings
    8% below category average
    Salesforce CRM Analytics
    -
    Ratings
    Pricing7.555 Ratings00 Ratings
    Order entry8.555 Ratings00 Ratings
    Credit card processing7.251 Ratings00 Ratings
    Cost of goods sold8.063 Ratings00 Ratings
    Order Orchestration5.220 Ratings00 Ratings
    End-to-end order visibility6.123 Ratings00 Ratings
    Order exception Resolution5.218 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of QuickBooks Desktop Pro and Salesforce CRM Analytics
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    Salesforce CRM Analytics
    7.8
    48 Ratings
    5% below category average
    Pixel Perfect reports00 Ratings7.541 Ratings
    Customizable dashboards00 Ratings8.548 Ratings
    Report Formatting Templates00 Ratings7.546 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of QuickBooks Desktop Pro and Salesforce CRM Analytics
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    Salesforce CRM Analytics
    7.8
    49 Ratings
    3% below category average
    Drill-down analysis00 Ratings8.548 Ratings
    Formatting capabilities00 Ratings7.548 Ratings
    Integration with R or other statistical packages00 Ratings7.537 Ratings
    Report sharing and collaboration00 Ratings7.546 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of QuickBooks Desktop Pro and Salesforce CRM Analytics
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    Salesforce CRM Analytics
    8.1
    47 Ratings
    1% below category average
    Publish to Web00 Ratings9.037 Ratings
    Publish to PDF00 Ratings7.044 Ratings
    Report Versioning00 Ratings8.543 Ratings
    Report Delivery Scheduling00 Ratings8.540 Ratings
    Delivery to Remote Servers00 Ratings7.534 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of QuickBooks Desktop Pro and Salesforce CRM Analytics
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    Salesforce CRM Analytics
    7.4
    45 Ratings
    8% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings8.042 Ratings
    Location Analytics / Geographic Visualization00 Ratings6.540 Ratings
    Predictive Analytics00 Ratings7.042 Ratings
    Pattern Recognition and Data Mining00 Ratings8.02 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of QuickBooks Desktop Pro and Salesforce CRM Analytics
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    Salesforce CRM Analytics
    9.0
    48 Ratings
    6% above category average
    Multi-User Support (named login)00 Ratings9.046 Ratings
    Role-Based Security Model00 Ratings8.546 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.042 Ratings
    Report-Level Access Control00 Ratings9.02 Ratings
    Single Sign-On (SSO)00 Ratings9.541 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of QuickBooks Desktop Pro and Salesforce CRM Analytics
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    Salesforce CRM Analytics
    6.7
    45 Ratings
    15% below category average
    Responsive Design for Web Access00 Ratings7.543 Ratings
    Mobile Application00 Ratings7.034 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings6.539 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of QuickBooks Desktop Pro and Salesforce CRM Analytics
    Feature
    QuickBooks Desktop Pro
    -
    Ratings
    Salesforce CRM Analytics
    8.2
    33 Ratings
    6% above category average
    REST API00 Ratings8.031 Ratings
    Javascript API00 Ratings8.529 Ratings
    iFrames00 Ratings8.525 Ratings
    Java API00 Ratings8.528 Ratings
    Themeable User Interface (UI)00 Ratings7.528 Ratings
    Customizable Platform (Open Source)00 Ratings8.527 Ratings
    Best Alternatives
    QuickBooks Desktop ProSalesforce CRM Analytics
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QuickBooks Desktop ProSalesforce CRM Analytics
    Likelihood to Recommend
    8.5
    (135 ratings)
    9.1
    (51 ratings)
    Likelihood to Renew
    8.0
    (19 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (42 ratings)
    8.5
    (10 ratings)
    Availability
    8.3
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    1.2
    (29 ratings)
    7.7
    (6 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (6 ratings)
    6.0
    (1 ratings)
    CPA Rating
    8.5
    (22 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.1
    (41 ratings)
    Data Sources
    -
    (0 ratings)
    7.7
    (41 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    QuickBooks Desktop ProSalesforce CRM Analytics
    Likelihood to Recommend
    Intuit
    For a small business, QuickBooks Desktop Pro is great! For a larger, more complex business, another system may be more beneficial. We actually run multiple businesses on QuickBooks Desktop Pro, but all are very small. The help feature is sometimes so beneficial, and sometimes it seems like you just can't get the right answer and need to find a workaround - but this is usually for more complex issues.
    Read full review
    Salesforce
    For us it really comes down to that book management and next best contact for our advisors. When we're thinking about a book of business that may range, depending on the advisor, from 400 clients to a thousand clients, how do they really optimize their time? Who do they call next? Who do they work with to make sure not only they're keeping those clients engaged, they're not leaving the firm going to other advisors who they haven't talked to in a while who might need their attention. That's really where that CRM analytics is really proven pretty powerful for us.
    Incentivized
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    Pros
    Intuit
    • It is easy to manage and adjust inventory on hand.
    • It is easy to make reports and customize them to your needs.
    • We also use it to pay our employees directly.
    • It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.
    Incentivized
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    Salesforce
    • Interactive Dashboards, it [consists] of wide variety of charts
    • Data from different sources can be easily integrated with it
    • Security, it provides easy way to secure and share the information with the users
    • Support actions like opening hyperlink etc
    • Almost everything can be done from configuration
    • Data can easily be managed from dataflow.
    Incentivized
    Read full review
    Cons
    Intuit
    • QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
    • QuickBooks Desktop Pro does not have 2FA.
    • QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.
    Incentivized
    Read full review
    Salesforce
    • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
    • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
    • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
    • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
    Incentivized
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    Likelihood to Renew
    Intuit
    I'd love to keep using it, and do intend to - though we've not been pleased with price increases over the past several years. In fact, we used to subscribe to the payroll service, but QuickBooks priced themselves out of reach for us, so we discontinued that. Currently, pricing would be the primary reason for NOT renewing, if we didn't.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Usability
    Intuit
    The set up was quite easy. I took some online training causes, and figured our the rest pretty quickly. The only issue I had during the implementation process was it was very hard to change some of the GL Account name to reflect the needs of a non-profit organization, such as Net Assets. At the end I had to scratch what I did, and used the existing formats that the third-party bookkeeping firm shared. Everything else is simple and easy to manage and implement.
    Incentivized
    Read full review
    Salesforce
    For someone who don't have coding background, this could be a useful tool and fairly easy to learn and use given the good support. However, if you know other open source tools, it would be much easier to use the other tools and the knowledge is more transferable in the future.
    Incentivized
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    Reliability and Availability
    Intuit
    I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Support Rating
    Intuit
    They are awful. Intuit doesn't spend real money on support. They appear to have typically said, first-level script readers who are sending messages to the senior people for anything even a little bit difficult. Many of them don't speak particularly good English. Considering that they recently doubled (or, if you are paying annually, tripled) their pricing, and touted as one of the benefits that it includes [..] support, it's a real ripoff. However, we have to use the product because it is ubiquitous. I look forward to the day a competitor comes up with something good enough, which has excellent support, that matches all the features QuickBooks Desktop Pro currently has [...] or at least gives us a way to have all the functionality we currently have without excessive sacrifice [...] so that we can switch. I was very satisfied with QuickBooks for many years. This latest [rise] in price, and their sheer gall at touting the benefit of the 100 to 200% increase as being [the] inclusion of support, is what turned me so far against them.
    Incentivized
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    Salesforce
    I was not able to be in interaction much with Salesforce support team since every feature works the way it should be working. So far I have not experienced any bug or major glitches that would delay the result of my work and performance. There is also a hotline in our company for Salesforce issue but so far I have not used it.
    Incentivized
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    In-Person Training
    Intuit
    Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
    Read full review
    Salesforce
    No answers on this topic
    Implementation Rating
    Intuit
    We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
    Incentivized
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    Salesforce
    An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
    Incentivized
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    Alternatives Considered
    Intuit
    We tried switching from QuickBooks Desktop Pro to QuickBooks Online, but there were a lot of issues and bugs so we ultimately decided to stay with Desktop Pro. Unfortunately, we are losing a lot of Online Banking capabilities on 5/31 as we have an older version of QB, but we plan to stick with Desktop Pro. In terms of invoicing, SaaSOptics beats QuickBooks in almost all aspects as it's all automated and takes seconds to create and send invoices. However, SaaSOptics is not really a full ERP program so it wouldn't serve us as a main bookkeeping software like QB.
    Incentivized
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    Salesforce
    Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
    Incentivized
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    Return on Investment
    Intuit
    • Training time is low compared to other accounting packages
    • It was difficult to adapt to DCAA requirements, [which] required [the] hiring of [a] special consultant for that
    • QuickBooks Desktop Pro is a standard for small companies and makes it easy to hire bookkeepers
    Incentivized
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    Salesforce
    • I would say it's been positive just because as a company, anyone that has access to it can go in there and pull any company information and we're very up to date then on all of our client base. So I would say it's been a very positive impact.
    Incentivized
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