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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Rakuten Viber | Score9.3 out of 10 | N/A | Viber, now from Rakuten (acquired 2014) is an instant messaging and cross-platform VoIP software solution designed for personal use and available for both desktops and as a mobile app. It includes features such as video and audio calls, instant message, and unlimited-member group chats. Users can also make paid international calls. | $0.02 Per Minute |
Telegram | Score8.8 out of 10 | N/A | Telegram is an open source and free messaging app with a focus on speed and security. Telegram can be used on all devices at the same time — messages sync across any number of phones, tablets or computers. Telegram boasts over 500 million monthly active users and is one of the 10 most downloaded apps in the world. | N/A |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Rakuten Viber | Telegram | |
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| Considered Both Products | ||
| Key User Insights | ||
| Would buy again | ||
67% Would buy again 6 Answers | 100% Would buy again 8 Answers | |
| Delivers good value for the price | ||
89% Delivers good value for the price 8 Answers | 100% Delivers good value for the price 8 Answers | |
| Happy with the feature set | ||
89% Happy with the feature set 8 Answers | 100% Happy with the feature set 8 Answers | |
| Lived up to sales and marketing promises | ||
No answers on this topic | 86% Lived up to sales and marketing promises 6 Answers | |
| Implementation went as expected | ||
83% Implementation went as expected 5 Answers | 100% Implementation went as expected 8 Answers | |
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| Rakuten Viber | Telegram | |
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| Small Businesses | CallFire Score9.7 out of 10 | WhatsApp Business Score9 out of 10 |
| Medium-sized Companies | Fuze Score8.2 out of 10 | WhatsApp Business Score9 out of 10 |
| Enterprises | Cisco Unified Communications Manager (Call Manager) Score8.3 out of 10 | WhatsApp Business Score9 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Rakuten Viber | Telegram | |
|---|---|---|
| Likelihood to Recommend | 9.6 | 9.9 |
| Support Rating | 9.4 | - |
| Rakuten Viber | Telegram | |
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