TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ReachMail

    Score9.9 out of 10
    N/AReachMail focuses on assisting email marketers in achieving delivery success, and present their services a a guide in the ever-changing world of marketing and transactional email. ReachMail includes tools like optimized time-of-day sending, integrated list hygiene and expert support.

    $9

    per month

    Squarespace

    Score8.4 out of 10
    N/ASquarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

    $25

    per month

    Pricing
    ReachMailSquarespace
    Editions & Modules
    Basic
    $9.00
    per month
    Prro
    $29.00
    per month
    Basic
    $25
    per month
    Core
    $36
    per month
    Plus
    $56
    per month
    Advanced
    $139
    per month
    Offerings
    Pricing Offerings
    ReachMailSquarespace
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—28% to 36% discount available for annual pricing.
    More Pricing Information
    Community Pulse
    ReachMailSquarespace
    Considered Both Products
    ReachMail, Inc
    No answer on this topic
    Squarespace
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    35 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    35 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    34 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    33 Answers
    Features
    ReachMailSquarespace
    Email & Online Marketing
    Comparison of Email & Online Marketing features of ReachMail and Squarespace
    Feature
    ReachMail
    9.2
    9 Ratings
    14% above category average
    Squarespace
    -
    Ratings
    WYSIWYG email editor9.07 Ratings00 Ratings
    Dynamic content10.06 Ratings00 Ratings
    Ability to test dynamic content10.06 Ratings00 Ratings
    Landing pages5.04 Ratings00 Ratings
    A/B testing10.05 Ratings00 Ratings
    Mobile optimization9.05 Ratings00 Ratings
    Email deliverability reporting10.08 Ratings00 Ratings
    List management10.09 Ratings00 Ratings
    Triggered drip sequences10.02 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of ReachMail and Squarespace
    Feature
    ReachMail
    9.7
    9 Ratings
    24% above category average
    Squarespace
    -
    Ratings
    Dashboards10.08 Ratings00 Ratings
    Standard reports9.09 Ratings00 Ratings
    Custom reports10.05 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of ReachMail and Squarespace
    Feature
    ReachMail
    9.8
    1 Ratings
    18% above category average
    Squarespace
    -
    Ratings
    URL Validation10.01 Ratings00 Ratings
    Link Tracking10.01 Ratings00 Ratings
    Image Validation9.01 Ratings00 Ratings
    Inbox Display10.01 Ratings00 Ratings
    Email Accessibility Tools10.01 Ratings00 Ratings
    Spelling and Grammar Check9.01 Ratings00 Ratings
    Spam Testing10.01 Ratings00 Ratings
    Email Previews10.01 Ratings00 Ratings
    Security
    Comparison of Security features of ReachMail and Squarespace
    Feature
    ReachMail
    -
    Ratings
    Squarespace
    8.4
    67 Ratings
    2% above category average
    Role-based user permissions00 Ratings8.467 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of ReachMail and Squarespace
    Feature
    ReachMail
    -
    Ratings
    Squarespace
    6.6
    58 Ratings
    17% below category average
    API00 Ratings7.051 Ratings
    Internationalization / multi-language00 Ratings6.237 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of ReachMail and Squarespace
    Feature
    ReachMail
    -
    Ratings
    Squarespace
    7.5
    99 Ratings
    4% below category average
    WYSIWYG editor00 Ratings9.284 Ratings
    Code quality / cleanliness00 Ratings6.778 Ratings
    Admin section00 Ratings7.398 Ratings
    Page templates00 Ratings7.099 Ratings
    Library of website themes00 Ratings7.296 Ratings
    Mobile optimization / responsive design00 Ratings8.195 Ratings
    Publishing workflow00 Ratings8.386 Ratings
    Form generator00 Ratings6.580 Ratings
    Web Content Management
    Comparison of Web Content Management features of ReachMail and Squarespace
    Feature
    ReachMail
    -
    Ratings
    Squarespace
    6.1
    89 Ratings
    21% below category average
    Content taxonomy00 Ratings7.376 Ratings
    SEO support00 Ratings6.380 Ratings
    Bulk management00 Ratings5.851 Ratings
    Availability / breadth of extensions00 Ratings5.565 Ratings
    Community / comment management00 Ratings5.567 Ratings
    Best Alternatives
    ReachMailSquarespace
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Square Online
    Score7.7 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ReachMailSquarespace
    Likelihood to Recommend
    10.0
    (11 ratings)
    8.6
    (100 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (4 ratings)
    Usability
    10.0
    (2 ratings)
    8.5
    (14 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    ReachMailSquarespace
    Likelihood to Recommend
    ReachMail, Inc
    The free Reachmail account (which I have used for several small organizations) is a good tool where there are limited or zero email marketing dollars, a contact audience of up to 5,000 subscribers, and a max of 15,000 monthly emails. The pricing levels are really reasonable for volume requirements, including custom plans for infrequent mailings. If there are constraints (time and/or design experience) that require a large choice of ready-made contemporary templates without graphic or font modifications, then this probably isn't a good email marketing tool.
    Incentivized
    Read full review
    Squarespace
    Squarespace is one of the best solutions out there for building a website or web experience that looks good, has great functionality and is cost-effective, even for smaller businesses. Although most people in marketing will find most of the elements intuitive, if the creator is struggling with any of the functionality, there are many, many support options and other users who can offer assistance.
    Incentivized
    Read full review
    Pros
    ReachMail, Inc
    • I have a $10 account, but customer support treat me like a princess. They even added a feature to one page to remedy a problem I was having with that page. They care about their customers.
    • ReachMail Features (or at least, these are the ones I know they have): WYSIWYG Email Editor, Template Management, Mobile Optimized Emails, Dynamic Content, Subscribe/Unsubscribe, Mailing List Management, Drip Campaigns, Auto-Responders, Image Library, A/B Testing, Customer Surveys, CAN SPAM Compliance, Reporting/Analytics.
    • These folks know what they’re doing. I can’t speak highly enough about ReachMail.
    Incentivized
    Read full review
    Squarespace
    • Stupid simple to use. I know very creative people who cannot code and this is probably the easiest ever platform for them!
    • Pretty website templates and great functionality with showing off portfolios.
    • They've already figured out what are the problems that non-coding people have when creating websites and they've figured out a simple solution for all of it.
    Incentivized
    Read full review
    Cons
    ReachMail, Inc
    • There are no batch report downloads. When I have multiple variations and waves in a campaign, I have to download reports individually. I'd like for a way to download one report of all sends during a certain time period, or given another set of parameters.
    • It would save a lot of time if we had the ability to upload multiple images or assets at once.
    • There's only a two-level "tree" of organization of lists and suppression lists. It would be great if we had the abililty to nest lists into better categories, rather than having to scroll through one giant list of suppressions or deployment lists. Something like a 2015 folder, then inside that a Business Unit folder, then inside that, a Campaign folder, etc. This would make things much easier to find.
    Incentivized
    Read full review
    Squarespace
    • Customizing the sites can be highly UN intuitive
    • Navigation for editing the sites can be difficult and frustrating
    • Squarespace has different versions and it's hard to know which version you're on. You can't switch after you start making a site with one version.
    Incentivized
    Read full review
    Likelihood to Renew
    ReachMail, Inc
    No answers on this topic
    Squarespace
    Unless our website requires significantly more functionality in the future, I can't see us terminating our contract
    Incentivized
    Read full review
    Usability
    ReachMail, Inc
    Their team is knowledgable and willing to help offer insight and support to build out the right campaigns to fit our business needs and goals
    Incentivized
    Read full review
    Squarespace
    It's simple to use for someone who is really good with computers as well as those who are not. I've been using my personal squarespace for years and have also helped clients build a starting page which they are later able to manage theirselves.
    Incentivized
    Read full review
    Support Rating
    ReachMail, Inc
    No answers on this topic
    Squarespace
    Help is available directly from the back end and uses full sentence searching to find answers to questions others may have asked before. With a ton of articles and support questions documents, it is very likely that your question has been answered. If not each page has the ability to open a direct email to support. Each case has a number and can be followed. Responses are often quick and have links and directions clearly stated
    Incentivized
    Read full review
    Alternatives Considered
    ReachMail, Inc
    In my opinion, ReachMail is a good competitor to Mailchimp, probably has more features though and analytics to help organize information. There are also a lot more third party integrations that have helped us compared to other apps that we've tried before, but ReachMail has been the most useful, for me personally and my team
    Incentivized
    Read full review
    Squarespace
    Squarespace was quicker to set up and more accessible to manipulate the theme, pictures, and content. The page layouts are more versatile and fluid. With WordPress, more time-consuming efforts go into making a template work the way you want it to (because of the lack of the drag-and-drop grids that Squarespace has).
    Incentivized
    Read full review
    Return on Investment
    ReachMail, Inc
    • None. I signed up for a pay account so only had to spend a dollar for the first month. Even that was a waste as I simply can't send emails out with their forced unsubscribe header. If it was the typical CAN-SPAM footer it would be fine, but it just looks awful.
    Incentivized
    Read full review
    Squarespace
    • The cost is reasonably decent. My client says they spent about $20 a month or $240 a year. I asked her if she could add Google AdSense to her blog one day, and they believe they can. They said a custom site would cost them $3000-10,000 depending on who does it. And I agreed, but I found the website they created was on the lower end of that range.
    Incentivized
    Read full review
    ScreenShots