Recurly vs. Saleo

Recurly is great for tracking transactions and reviewing payment method declines. The platform is extremely helpful when dealing with scenarios where someone believes they have been fraudulently charged for the product. Recurly allows for transaction filtering, which is very helpful when trying to find possibly fraudulent charges very easy. If expecting precise, detailed information about a card decline, Recurly would not be very helpful.

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Well suited as a post demo or high level demo resource. I believe initial demos live should use your normal platform but any follow up material would be great with Saleo.

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• It handles 1:1 and 1:many accounts to subscription set up.
• It has a good billing customization option (cadence, pricing, etc.)
• Can easily set up a customer account and invoice - billing link can be generated so no need to take credit card info over chat, phone, or email.
• Great and responsive customer support.
• Supports multi-language.

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• Industry Templates that can be easily shared and used by sales
• Creation of custom demo's by Sales Engineers in minutes
• Reducing prep time for demos. Click on a template and go.

• I really can't think of any shortcomings on Recurly because they have tried to cover all bases well. However, I believe that pricing could be little competitive because Recurly can become quite expensive when you have acquired a good number of subscribers. So apart from price, there are no shortcomings I can think of on product side.

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• Self-serve modeling options for new features

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I believe we would continue to use Recurly because they have shown that they are continually improving their software, and they listen to their customers

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Recurly is very good at showing all the data we need to see on a day to day basis. Keeping track of invoices and subscriptions across many markets helps us see the overall map of our business operations. Our representatives that do not work in billing can easily understand from viewing the platform of our progress.

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Invited by TrustRadius (TR) on Vendor's Behalf

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It is good... not super intuitive, sort of slow to build, and takes a minute to capture the screen and ensure. Everything loads correctly. And adding in additional screen captures is a manual/annoying process.

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They have always been quick to respond and help. I love their chat feature at the bottom right-hand corner of the platform.

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Recurly does a much better job at handling subscription payments than QuickBooks Online. We only use QuickBooks Online when we have a client who cannot pay via credit/debit card. In those cases, we send out automatic invoices via QuickBooks Online instead. 95% of our clients are processed through Recurly.

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Saleo is way easier to use and allows you to be more guided. Figma was more complicated and feels like it lacks a lot of functionality or usability. I don't need to train someone on how to use a Saleo click through demo like I feel I would need to do with Figma

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• Providing an interface for our subscribers to manage their own accounts has simplified our business tremendously. This alone has freed up hours of our staff's time each day.
• Many customers receive new credit cards due to expiration or fraud. The time we spent in updating this information prior to using Recurly's Revenue Recovery feature versus now is significant.

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Independently Invited by TrustRadius

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• We've reduced prep time for demo's by hours per demo
• Our commercial sales (velocity business) now demo's on their own with no help from SolCon
• For large enterprise deals, we create a custom demo every time now. That was not possible before Saleo