Red Hat Enterprise Linux (RHEL) is very good at simple server and desktop workloads if much isn't expected out of the functionality provided out of the box, but relying just purely on Red Hat Enterprise Linux (RHEL) does not provide enough for broader use. It's common to rely on EPEL for this, but Red Hat doesn't offer support for EPEL.
Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
Virtualization, like the operating system level task. I see this product is very good and it blends very well with the middleware components like all the JBoss and other things. And other than that, either you install it or a virtual machine or physical servers, it works seamlessly anywhere. And if you want to go further, like Red Hat OpenShift or those things also work very nice with it.
Price. Red Hat Enterprise Linux (RHEL) can be cheaper for us to use. We pay a lot for these software packages.
Perpetual licensing. Buy it and forget it would be great, with support as an option. this would be a great option for products that can ship with the OS and will see little internet use.
The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
It seems the whitelisting on the cloud platform could use some work.
In order to securely deploy Red Hat Enterprise Linux (RHEL) it has to be installed without a user interface. Administrative tasks through a command line interface can be challenging. Looking up commands and testing them, documentation is often required in order to run the same commands in the future if the changes are infrequent and not practiced often by an administrator.
The rating reflects Symantec Endpoint Security's ability to balance enterprise grade security with user-friendly workflows or advanced configurations require extra effort. For most organizations, the streamlined management and robust automation justify the high score. Management GUI is old fashined and need to be improve. Older devices may experience slowdowns during full scans without careful configuration.
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
Red Hat support has really come a long way in the last 10 years, The general support is great, and the specialized product support teams are extremely knowledgeable about their specific products. Response time is good and you never need to escalate.
Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
It's superior. I mean they're all Linux so it's all that code, but I find that the intangibles that you get with Red Hat, meaning the enterprise support, the lifecycle, that's what clearly makes it better than the rest of them.
Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
