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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Reflektive

    Score9.5 out of 10
    N/AReflektive is an employee performance management platform from the company of the same name in San Francisco, California.N/A

    SilkRoad Performance

    Score8 out of 10
    N/ASilkRoad Performance (formerly WingSpan) is SilkRoad's employee performance management product and is one component of the Life Suite platform.N/A
    Pricing
    ReflektiveSilkRoad Performance
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ReflektiveSilkRoad Performance
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details
    More Pricing Information
    Features
    ReflektiveSilkRoad Performance
    Performance and Goals
    Comparison of Performance and Goals features of Reflektive and SilkRoad Performance
    Feature
    Reflektive
    10.0
    7 Ratings
    27% above category average
    SilkRoad Performance
    2.3
    1 Ratings
    107% below category average
    Corporate goal setting10.07 Ratings2.01 Ratings
    Subordinate goal setting10.07 Ratings2.01 Ratings
    Individual goal setting10.07 Ratings3.01 Ratings
    Line-of sight-visibility10.05 Ratings00 Ratings
    Performance tracking10.05 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of Reflektive and SilkRoad Performance
    Feature
    Reflektive
    9.4
    7 Ratings
    12% above category average
    SilkRoad Performance
    -
    Ratings
    Performance plans10.07 Ratings00 Ratings
    Plan weighting8.06 Ratings00 Ratings
    Manager note taking10.06 Ratings00 Ratings
    Performance improvement plans10.05 Ratings00 Ratings
    Review status tracking10.07 Ratings00 Ratings
    Rater nomination workflow8.05 Ratings00 Ratings
    Review reminders8.06 Ratings00 Ratings
    Workflow restrictions10.04 Ratings00 Ratings
    Multiple review frequency10.05 Ratings00 Ratings
    Reporting10.05 Ratings00 Ratings
    Best Alternatives
    ReflektiveSilkRoad Performance
    Small Businesses
    15Five
    Score8.1 out of 10
    15Five
    Score8.1 out of 10
    Medium-sized Companies
    15Five
    Score8.1 out of 10
    Reflektive
    Score9.5 out of 10
    Enterprises
    No answers on this topic
    Reflektive
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ReflektiveSilkRoad Performance
    Likelihood to Recommend
    9.0
    (13 ratings)
    1.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ReflektiveSilkRoad Performance
    Likelihood to Recommend
    Reflektive
    Reflektive is well suited for medium to large organizations where cross-functional work is a regular occurrence. It isn't meant to be used for employee reviews, self-reviews, or take the place of a corporate communications platform; rather, it is meant to do one thing - serve as a public soapbox and repository for giving and receiving employee gratitude.
    Incentivized
    Read full review
    SilkRoad
    No, we just had a bad experience unfortunately.
    Incentivized
    Read full review
    Pros
    Reflektive
    • In larger organizations, it is difficult to communicate and share news with everyone without sending all-agency emails. Reflektive lets you provide that feedback or recognition for everyone to see, but saves your inbox from unnecessary emails.
    • The weekly roundup email highlights a few of the most recent recognitions. It’s nice to see a brief highlight, without having to get notifications for each post.
    • Reflektive let’s you tag multiple people in a post, so you can thank a whole team in one post.
    Incentivized
    Read full review
    SilkRoad
    • Unfortunately our experience was very poor, so I don't have anything for what they do "particularly" well.
    Incentivized
    Read full review
    Cons
    Reflektive
    • Reflektive often didn't do the best job informing users about the product changes we could expect to see.
    • Oftentimes, it was hard to know exactly who would see what in the system. We had to go to our customer service rep for a lot of questions that we wished were more thoroughly explained in the help center.
    Incentivized
    Read full review
    SilkRoad
    • Transparency about the capabilities of their system. We would have never chosen WingSpan had we had a clear picture of the limitations of their system.
    • Ease of use - as an administrator we found it to be difficult to work with. Of course, improvements may have been made in this area since we used it last.
    • The user interface could use some updating.
    Incentivized
    Read full review
    Support Rating
    Reflektive
    Reflektive is great with support. From the beginning, when it comes to training materials for those new to Reflektive, to clearly rolling out updates in the interface or releasing new features, everything is very clear and communicated solidly. Support is always available when needed, and answers are easy to find when support is not available.
    Incentivized
    Read full review
    SilkRoad
    No answers on this topic
    Alternatives Considered
    Reflektive
    Reflektive stacks up really well against its competitors because it's in all in one solution. It provides performance management tools, engagement surveys, and analytics. The majority of Reflektive's competitors only provide one of these features at most. Therefore Reflektive's competitors have to purchase multiple tools and HR teams have to use multiple tools for their employees. This creates more work not only for HR teams but for users as well.
    Incentivized
    Read full review
    SilkRoad
    We used Cvent following our WingSpan experience. It worked out much better and had more capability than WingSpan.
    Incentivized
    Read full review
    Return on Investment
    Reflektive
    • (+) improved company review process.
    • (+) improved company goal tracking and visibility!
    • (+) evolving product offering with a responsive team
    • (-) Functionality to send rewards/gift cards
    • (-) More format options in text boxes
    • (-) Integration of GIFs to make feedback more fun / personable
    Incentivized
    Read full review
    SilkRoad
    • I feel it set us back a bit, and also caused us to lose credibility with our management team after it turned out to be a "failed experiment."
    • We have gone back to a manual system of doing goal setting that works better for us.
    Incentivized
    Read full review
    ScreenShots

    Reflektive Screenshots

    Screenshot of Reflektive Product Suite