Likelihood to Recommend
Reflektive is well suited for medium to large organizations where cross-functional work is a regular occurrence. It isn't meant to be used for employee reviews, self-reviews, or take the place of a corporate communications platform; rather, it is meant to do one thing - serve as a public soapbox and repository for giving and receiving employee gratitude.
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I think some of my problems with Talentsoft aren't so much the fault of the software as it is how my company is organized. I have to enter many different property levels so that a review gets created, I'm not certain that these fields are required by Talentsoft or by my corporate office. This software is not suited for companies where a segment of the employees do not have a company email address and/or access to a company computer
Read full review Pros In larger organizations, it is difficult to communicate and share news with everyone without sending all-agency emails. Reflektive lets you provide that feedback or recognition for everyone to see, but saves your inbox from unnecessary emails. The weekly roundup email highlights a few of the most recent recognitions. It’s nice to see a brief highlight, without having to get notifications for each post. Reflektive let’s you tag multiple people in a post, so you can thank a whole team in one post. Read full review Having the reviews in Talentsoft makes it much easier for one person to manage the entire process from start to finish. When an employee switches managers during the year, the delegation feature makes it very easy to have the previous manager add their input to the employees review. Being able to have a daily import file from our HR system into Talentsoft helps in having the information in Talentsoft be current. Read full review Cons Reflektive often didn't do the best job informing users about the product changes we could expect to see. Oftentimes, it was hard to know exactly who would see what in the system. We had to go to our customer service rep for a lot of questions that we wished were more thoroughly explained in the help center. Read full review I would like to have access edit and update the goal section throughout the year, not just during the review period. The reporting function is very cumbersome and needs to have easier ways to create custom reports. Streamline the create a review template process. Email notification for employees to let their manager know when they have completed entering information in Talentsoft. Read full review Support Rating
Reflektive is great with support. From the beginning, when it comes to training materials for those new to Reflektive, to clearly rolling out updates in the interface or releasing new features, everything is very clear and communicated solidly. Support is always available when needed, and answers are easy to find when support is not available.
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Reflektive stacks up really well against its competitors because it's in all in one solution. It provides performance management tools, engagement surveys, and analytics. The majority of Reflektive's competitors only provide one of these features at most. Therefore Reflektive's competitors have to purchase multiple tools and HR teams have to use multiple tools for their employees. This creates more work not only for HR teams but for users as well.
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is more flexible to customer needs when creating review templates and allowing access to goals year round. They also track changes for the goals. Talentsoft was selected by our corporate office before I started with the company.
Read full review Return on Investment (+) improved company review process. (+) improved company goal tracking and visibility! (+) evolving product offering with a responsive team (-) Functionality to send rewards/gift cards (-) More format options in text boxes (-) Integration of GIFs to make feedback more fun / personable Read full review Positive - Managers and employees have access to their reviews without having to contact HR. Positive - Management of the entire review process is less manual and takes less time. Read full review ScreenShots