Relias Learning Management System vs. Skilljar’s Customer Education LMS Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Relias Learning Management System
Score 7.4 out of 10
N/A
The Relias Learning Management System is a corporate e-learning platform for healthcare, insurance, and education industries. Features include: automated training enrollment, a library of over 3,000 pre-built courses as well as customizable courses, live training management, and tracking and reporting.N/A
Skilljar’s Customer Education LMS Platform
Score 9.1 out of 10
N/A
Skilljar’s Customer Education LMS Platform is a solution to educate, engage, and retain everyone a business interacts with. Skilljar is an external LMS that is purpose-built for customer and partner education. It enables the user to build courses, design learning paths, monetize training, and improve the customer experience through actionable analytics. Turn new buyers into successful users: Skilljar’s external LMS helps onboard customers and partners and turn them…N/A
Pricing
Relias Learning Management SystemSkilljar’s Customer Education LMS Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Relias Learning Management SystemSkilljar’s Customer Education LMS Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Relias Learning Management SystemSkilljar’s Customer Education LMS Platform
Top Pros
Top Cons
Features
Relias Learning Management SystemSkilljar’s Customer Education LMS Platform
Learning Management
Comparison of Learning Management features of Product A and Product B
Relias Learning Management System
4.0
10 Ratings
69% below category average
Skilljar’s Customer Education LMS Platform
7.5
22 Ratings
0% above category average
Course authoring4.210 Ratings7.318 Ratings
Course catalog or library4.210 Ratings8.521 Ratings
Player/Portal4.07 Ratings8.817 Ratings
Learning content4.210 Ratings00 Ratings
Mobile friendly4.18 Ratings9.117 Ratings
Progress tracking & certifications8.010 Ratings8.622 Ratings
Assignments8.010 Ratings7.415 Ratings
Compliance management1.39 Ratings4.613 Ratings
Learning administration7.09 Ratings9.420 Ratings
Learning reporting & analytics1.210 Ratings7.322 Ratings
Social learning1.16 Ratings3.811 Ratings
Gamification1.01 Ratings7.31 Ratings
Single Sign On (SSO) Enabled Learning4.01 Ratings7.31 Ratings
Customer Training Tools
Comparison of Customer Training Tools features of Product A and Product B
Relias Learning Management System
-
Ratings
Skilljar’s Customer Education LMS Platform
7.0
1 Ratings
0% above category average
Customer Feedback Collection00 Ratings7.31 Ratings
Customer Training Library Curation00 Ratings7.31 Ratings
User Permissioning00 Ratings6.41 Ratings
Best Alternatives
Relias Learning Management SystemSkilljar’s Customer Education LMS Platform
Small Businesses
Tovuti LMS
Tovuti LMS
Score 9.5 out of 10
iSpring Learn
iSpring Learn
Score 8.9 out of 10
Medium-sized Companies
Bridge Learning Platform
Bridge Learning Platform
Score 9.9 out of 10
Intellum
Intellum
Score 9.2 out of 10
Enterprises
Bridge Learning Platform
Bridge Learning Platform
Score 9.9 out of 10
Intellum
Intellum
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Relias Learning Management SystemSkilljar’s Customer Education LMS Platform
Likelihood to Recommend
2.2
(12 ratings)
8.9
(76 ratings)
Likelihood to Renew
2.0
(3 ratings)
8.3
(2 ratings)
Usability
10.0
(1 ratings)
8.7
(53 ratings)
Support Rating
8.5
(4 ratings)
9.0
(54 ratings)
Implementation Rating
10.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
Relias Learning Management SystemSkilljar’s Customer Education LMS Platform
Likelihood to Recommend
Relias LLC
Good for an organization who are in health care and in ABA. Not so good everyone else. There are courses specific to the industry, however, the glitches and the lack of support from the customer service staff makes it hard to recommend the product.
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Skilljar
Skilljar is fantastic for structured onboarding processes. If you're
looking to streamline and standardize the onboarding experience for your
customers, especially for software or complex products, this platform
is a gem. It allows you to create step-by-step courses guiding users
through functionalities, reducing confusion and accelerating their
learning curve.When you need versatility in content delivery, Skilljar is spot-on.
Whether it's video tutorials, interactive quizzes, downloadable
resources, or live webinars, the platform accommodates various formats.
It's perfect for accommodating different learning styles and ensuring
engagement.
For scenarios that demand highly complex simulations or immersive
learning experiences, Skilljar's capabilities might fall short. While it
supports interactive elements, extremely sophisticated simulations
might require additional specialized software or platforms.
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Pros
Relias LLC
  • The gamification elements are fun, and our staff enjoys decorating their crests.
  • The ability to personalize our reminders ensures that compliance stays top-of-mind.
  • User-friendly doesn't do it justice - zero training is needed on how to use the system because it's so intuitive!
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Skilljar
  • Unlimited courses, learning paths, quizzes, pages, plans, and certifications
  • Ease of use for students, administrators, and content creators
  • Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
  • Asking for and listening to customer feedback for enhancements
  • Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site
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Cons
Relias LLC
  • Reporting is abominable, hasn't been updated in over 4 years.
  • Organization of courses, modules, training plans, skills checklists, manuals, and tests— a lot of options and very challenging to differentiate
  • Their mobile application is not user-friendly, it crashes, doesn't load certain courses, doesn't play audio on other ones, and has very poor performance.
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Skilljar
  • Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
  • Features that allow for the translation of content to allow access to content across languages.
  • Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.
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Likelihood to Renew
Relias LLC
RMLS have become an important component of our agency's support systems. It provides consistent context for education and trainings as well as being flexible to allow staff to access it on their time. We have found many of the content sessions to be very useful for staff development and supportive of our overall agency goals and strategies.
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Skilljar
I like what you are using and how we are doing it. Also, changing systems is a lot of work
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Usability
Relias LLC
It's super easy to use.
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Skilljar
The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.
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Support Rating
Relias LLC
Relias staff has been accommodating whenever support is needed. When Relias staff are at booths at conferences, they also engage very positively and are available for support. It seems as if the Relias staff really care about the work they do and the product they offer.
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Skilljar
I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team
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Implementation Rating
Relias LLC
It was very easy to implement. It's cloud based, so the most difficult part was getting users loaded.
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Skilljar
Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process
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Alternatives Considered
Relias LLC
Relias has significantly more and higher quality training courses and video offerings than any competitor in the space. At the end of the day, it's about the caregivers receiving as much information they can to be successful.
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Skilljar
Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive
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Return on Investment
Relias LLC
  • We have been able to manage a large amount of training for a diverse work force more efficiently.
  • We are adding functionality to be able to use the system to circulate materials to our workforce where documentation of knowledge/understanding is needed,
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Skilljar
  • Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
  • So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.
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ScreenShots

Skilljar’s Customer Education LMS Platform Screenshots

Screenshot of From the Skilljar Dashboard, all needed tools are accessed through a single interface.Screenshot of The training portal is the URL where published courses will be located, and where trainees can register for, access and complete training.

This URL can be set up as a custom domain using a website, like training.yoursite.com. Or a Skilljar domain can be used, like yoursite.skilljar.com. The look of the training portal can be customized to match a company's brand and colors.Screenshot of Business impact can be measured and learner progress can be tracked, and content success analyzed with the analytics suite and integrationsScreenshot of A variety of content types can be offered with Skilljar’s authoring tools. Multiple learning pathways based on user role, skillset, or use case can be created, as well as native video and audio with embedding from external hostsScreenshot of Built-in assessment & certifications engine enables users to showcase their expertise with our built-in assessment tools and verifiable badges and certificates.