Renderforest Video vs. Sysomos, now part of Meltwater

• Well Suited
• Conveying company growth and progress to employees
• Explaining how products work
• Explaining how to use products (as a users manual)
• Introducing employees to new workflows and IT systems
• Pitching ideas to investors
• Creating visual portfolio maps and growth paths for departments
• Less Appropriate
• Presenting financial figures to shareholders
• For content that requires a lot of focus on specific details for extended periods of time

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Sysomos Expion is best suited, in my opinion, to offices where either you have only one moderator/manager OR where multiple users plan to manage a specific channel. Without live updates, it gets far too complicated for multiple users to manage the exact same workload

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• It's a great place for anyone who wants to improve their business by appearing very professional.
• Easy to use and to create astonishing vibes with your clients.
• Communication is very professional and really, really short response period.
• For those who are more professional but have no time or ideas about what to make for their own business, inspiration is a place called Renderforest

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Invited by the Vendor

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• Ad-hoc research. During planning phase of a campaign it is a helpful tool to understand the marketplace, key influencers and topics that engage a target demographic.
• Post-event hashtag analysis. Rapid generation of reporting on efficacy of a campaign, key voices, topics that resonated, viral reach and more.
• User interface. Friendly and accessible enough to minimize training needs and enable decentralized access, though we have found some hand-holding is still required to get the most out of the platform.

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Independently Invited by TrustRadius

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• Uploading video is slow, processing time and rendering video are often jammed.
• Some templates have more restrictions, such as the number of words in the title, the number of pictures, the size of pictures and so on.
• Prices for individual users are not very friendly.

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• It does not provide a visual for volume over time.
• The visuals aren't excellent, and would require an export to create better looking graphics.
• The interface isn't intuitive and sometimes requires clicking around to find things that seem like they should be under a different title.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

There are two differentiating features that Sysomos MAP has that the competitor tools I have experienced (Radian6, Meltwater Buzz) did not: user-friendly Boolean queries for searches and near-real-time results. The former is important because, of course, your results are only as good as your search/campaign. With Sysomos, once you master Boolean queries (which isn't terribly difficult) you're set for creating any kind of listening report. I strongly prefer this to the "campaign creator" forms that other services provide. Second, Sysomos MAP returns results almost immediately - like a Google search. So if you get your results and see that you need to tweak your query - no big deal. Or if you have a last-minute request for a client - not an issue. Meltwater can take up to 48 hours for a search to fully populate. This is a major issue if you get your full set of results back and see that you need to adjust the query; you're looking at another two days of wait time. A long wait on results can also prove problematic in agency settings where clients or prospective clients often need results with a quick turnaround.

It was very easy. They have a nice help video to guide you along the way that you can turn off if you chose. But It was a quick process and everything tied together very well. I am very pleased with the final product. I will definitely use them again.

The product is very easy to use. The platform is visual and data is easy to read. Boolean construction can sometimes be difficult, but the boolean constructor tool is helpful for boolean beginners. For more experienced boolean constructors, the boolean display at the top is very helpful in identifying where there may be holes in the construction

Not really an availability issue, but concurrency licensing rules mean that only one user can be logged in at a time.

Renderforest Video has great performance. In all the time I have used it, I haven't ever really had to wait for anything to be done, except for the rendering time. The reason for not giving the product a full 10 out of 10 is that the page load times in the wizard have left me frustrated at times. This, though, is most likely the result of internet service in a 3rd world country, as opposed to a slow server.

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Independently Invited by TrustRadius

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This has not been an issue. It is actually beating TweetDeck when we are tagged within a post that TweetDeck is monitoring.

Unfortunately, we have not had a great experience with customer support from Klear. In the sales process, they were very responsive and helpful, but when onboarded, it definitely changed. We are based in the US and our customer service rep is based in Israel, meaning our work hours barely overlap. Oftentimes we're waiting 24+ hours for a response, and when it's a time-sensitive issue (like the platform not pulling in Instagram Story data) we want it to be resolved as quickly as possible. Klear also has a chat feature for more immediate help, but we've experienced a similar situation there where it takes 12+ hours to get a response and it's usually from our customer service rep. Our rep is very nice, but also doesn't seem very knowledgeable about the platform, and usually can't provide an immediate answer to a question we ask and has to "check with her team."

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We had a kick-off training with the whole team where they walked us through the functionality. This was a pretty effective and comprehensive training.

Implementation was so easy I dont even remember it!

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Renderforest is far superior. More intuitive and has a bunch of helpful templates. I've found that iMovie lacked in any direction and though there is a lot of freedom, for people who need to make quick and effective media, Renderforest is the better choice. I have really enjoyed my use of it.

We've used Sprout Social & Hootsuite in the past -- and they all stack up pretty evenly. Sysomos has the same features as Sprout or Hootsuite, except their reports and analytics are a little more detailed. Hootsuite has a better social media management software and dashboard though

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• More time can be spent on interviewing clients and researching and development instead of creating quality graphics.
• The subscription payment option saves money since we know we need them constantly in the future.
• The quality of the content is superior to the ability of our on-site graphic design team at less than half the cost.

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Lowered costs and overhead when Expion got introduced as we now use one centralized solution for all of our social media work
• We can finally calculate ROI with ease and understand our campaign performance through proper tracking and analytics
• Competition tracking was never easier

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info