ReputationStacker vs. Yext

Yext

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ReputationStacker	Score 10.0 out of 10	N/A	ReputationStacker is a Reputation Management platform designed to automate the acquisition of customer reviews and monitor brand sentiment across multiple locations. The solution provides tools for Review Generation, Customer Feedback Collection, and Multi-Location Management. Key Capabilities Automated Review Campaigns: The system triggers automated SMS (Short Message Service) and Email review invitations based on customer transactions. The vendor…	$79 per month
Yext	Score 7.3 out of 10	N/A	Yext is a digital experience software provider headquartered in New York, New York.	N/A

Pricing

ReputationStacker

Yext

Editions & Modules

Lite: $79
per month
Standard: $99
per month per location
Professional: $124
per month per location

No answers on this topic

Offerings

Pricing Offerings
ReputationStacker	Yext
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Required

Optional

Additional Details

Discount available for annual billing.

The cost of Yext varies depending on a number of factors such as package type, business size, entity count, and more. To create a solution that fits your business goals, please contact us or request a demo.

More Pricing Information

Community Pulse
	ReputationStacker	Yext
Considered Both Products	ReputationStacker KB Kelly Boyd Head of Digital Marketing Chose ReputationStacker Swell was too expensive. ReputationStacker does the same things (and more), costs less, and as far as I can tell from the Swell demo we did, a lot easier to use. Incentivized Helpful? AB Austin Brown Manager Chose ReputationStacker ReputationStacker is all about on reviews and customer experience. It's not trying to be more than that and add a bunch of other features that we either wouldn't use or are already part of the other tools that we use. Incentivized Helpful? DM Dave Myers Digital Marketing Lead Chose ReputationStacker We did our research before choosing ReputationStacker. Comparing it to other reputation management software it quickly became obvious that ReputationStacker is the best mix of review generation features, review responses, reporting, affordability, etc, especially for … Incentivized Helpful? AA Alyssa Alvarez Marketing Manager Chose ReputationStacker Podium is great if you use all of its features. But it takes a long time to learn and if you don't use ALL of its features then it's very expensive for what it is. We really just wanted a dedicated focused reputation/review management system, so when our Podium contract ended … Incentivized Helpful? HP Hannah Pritchard Attorney Chose ReputationStacker We did demos with all of them. BirdEye and Podium seem to handle reviews well, but they also have a lot of other features we'd never use. We chose ReputationStacker because of its dedicated focus on reviews (getting them, monitoring them, responding to them). That's all we … Incentivized Helpful?	Yext RM Rusty Mills Director of Marketing Chose Yext Before Yext, I used Moz Local to manage our business listings. Moz Local had fewer listing platforms included with their service. For example, Moz Local did not include Yahoo, and we had issues with inconsistent Yahoo listings. We ultimately switched to Yext and it's been a … Incentivized Helpful? Luke Cutler Performance Marketing Specialist Chose Yext We initially chose Yext because it provided the greatest control for our multiple listings. Plus, it had access to the most publishers. However, when evaluating Synup we were very impressed. You would not go wrong to choose either! Incentivized Helpful? Rod Vedder Director of Business Development/SEO/Social Media Chose Yext We've looked at Brightlocal but Yext is more robust and seems to have better overall reviews. Incentivized Helpful? RH Rich Harrow Owner Chose Yext We use Yext and all the other products mentioned here. Yext overlaps a bit with Brightlocal, but Brightlocal acknowledges Yext and thus makes it easy to avoid duplicated work. Each service provides a unique service that we use with our clients. We have been with Yext since … Incentivized Helpful? Verified User Anonymous Chose Yext Moz Local does not have as good of listings coverage as Yext and their platform does not work as well for at scale changes. Moz Local also does not have the same powered listings partnerships that Yext has for instantaneous changes. For smaller enterprises where there are fewer … Incentivized Helpful? Verified User Anonymous Chose Yext Yext has more functionality and their support team is great[.] Incentivized Helpful? Will Hanrahan Brand Manager Chose Yext Fazoli's is using Yext for response, generation, publishing, analytics, and the knowledge assistant. We implemented a review response strategy out to all our field users and have seen tremendous success from that program. The proposal from Rio Seo only included review … Incentivized Helpful? Verified User Anonymous Chose Yext I looked at a few other competitors and they were significantly cheaper. But they offered fewer directories and fewer additional services. Yext is always expanding their offerings and the other guys seem to be just focused on the SEO benefits, where I see the logistical, … Incentivized Helpful? Verified User Anonymous Chose Yext Yext is the leader of the pack when it comes to local SEO management. Incentivized Helpful? Verified User Anonymous Chose Yext We didn't know about BirdEye until after working with Yext. Definitely excited to work with them and see how their solution stacks up. It seems to be Yext but much more robust and hopefully actually functional. The bedside manner at Yext was the most unprofessional I have ever … Incentivized Helpful? David Renberg Broker/Owner Chose Yext We ended up with Yext after 3 years with a smaller organization because we selected Broadly for our overall SEO management software, and Yext was part of the package. Very happy with this additional service. Incentivized Helpful? Verified User Anonymous Chose Yext Moz Local is a primary alternative to this platform. And while it's not nearly as powerful, customizable, or wide-reaching as Yext, its price point is probably more appropriate for smaller businesses/agencies. Incentivized Helpful? Verified User Anonymous Chose Yext Unlike Yext, which is a subscription model, Whitespark allows you to pay once to disseminate your information throughout their network and offers a very reasonable price to send any updates through the network if your NAP data has changed. Yext offers annual agreements and a … Incentivized Helpful? JM Jimmy Miller Director of Training and Development Chose Yext We have found no viable alternative to Yext. They are a good partner. Incentivized Helpful? LE Lauren Ericksen SEM Analyst Chose Yext Yext allows us to update information across all platforms and keep visitors up to date with what is happening at our client's hotels. SEMRush and Ahrefs do not have this feature in their software making it necessary to have Yext. The customer service at Yext is also incredibly … Incentivized Helpful? Megan Sullivan Marketing Director Chose Yext My company initially used Moz Local to manage our online listings and after we had 10 clinics open, we made a change and switched to Yext. Yext is a lot more user friendly and cost effective. You also have the added benefit of working directly with an Account Manager who can … Incentivized Helpful? Ali Zakeri Data Analyst \| SEO Specialist Chose Yext Yext Knowledge Manager ranks above all other listing management platforms such as MozLocal, Rio SEO, BrightLocal etc with regards to the service they provide. They offer much faster updates, accurate data sync, allow scheduled updates, powerful templates, featured message sync. T… Incentivized Helpful?

Features

ReputationStacker

Yext

Security

Comparison of Security features of Product A and Product B
	ReputationStacker - Ratings	Yext 10.0 Ratings 22% above category average
Role-based user permissions	00 Ratings	10.00 Ratings

Platform & Infrastructure

Comparison of Platform & Infrastructure features of Product A and Product B
	ReputationStacker - Ratings	Yext 9.8 Ratings 20% above category average
API	00 Ratings	10.00 Ratings
Internationalization / multi-language	00 Ratings	9.70 Ratings

Web Content Creation

Comparison of Web Content Creation features of Product A and Product B
	ReputationStacker - Ratings	Yext 9.0 Ratings 24% above category average
Admin section	00 Ratings	9.00 Ratings

Web Content Management

Comparison of Web Content Management features of Product A and Product B
	ReputationStacker - Ratings	Yext 8.0 Ratings 19% above category average
SEO support	00 Ratings	5.00 Ratings
Bulk management	00 Ratings	9.50 Ratings
Availability / breadth of extensions	00 Ratings	9.50 Ratings

Results and Analysis

Comparison of Results and Analysis features of Product A and Product B
	ReputationStacker - Ratings	Yext 10.0 Ratings 22% above category average
Conversion tracking	00 Ratings	10.00 Ratings

Digital Experience Platform

Comparison of Digital Experience Platform features of Product A and Product B
	ReputationStacker - Ratings	Yext 8.9 Ratings 6% above category average
Cloud enablement	00 Ratings	7.00 Ratings
Content aggregation	00 Ratings	9.00 Ratings
Content classification	00 Ratings	8.00 Ratings
DXP Third-Party Integrations	00 Ratings	10.00 Ratings
Multi-website management	00 Ratings	10.00 Ratings
Digital asset management	00 Ratings	9.50 Ratings

Best Alternatives
	ReputationStacker	Yext
Small Businesses	Yext Score 7.3 out of 10	Bloomreach Score 9.2 out of 10
Medium-sized Companies	Yext Score 7.3 out of 10	RWS Tridion Sites Score 9.0 out of 10
Enterprises	Yext Score 7.3 out of 10	RWS Tridion Sites Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	ReputationStacker	Yext
Likelihood to Recommend	10.0 (0 ratings)	9.0 (0 ratings)
Usability	10.0 (0 ratings)	9.2 (0 ratings)
Support Rating	10.0 (0 ratings)	6.3 (0 ratings)

User Testimonials
	ReputationStacker	Yext
Likelihood to Recommend	It's amazing for getting new Google reviews, responding to reviews, and tracking reviews. It also makes it easy for us to follow up with our clients, helping us manage expectations and resolve issues. It's not a full customer support system (and it doesn't try to be). HP Hannah Pritchard Attorney Read full review	Yext is great for bigger clients. If your client has a franchise of any kind, or even multiple locations, that's an ideal use case. For smaller clients, with one location that doesn't change a lot, Yext isn't as viable, and the effort to update maybe ten or fifteen listings would be worth it. Incentivized Verified User Anonymous Read full review
Pros	Online reputation management for multiple locations of our business Review generation for all of our clinics (with a focus on Google reviews) Responding to reviews at scale Review and reputation reporting AA Alyssa Alvarez Marketing Manager Read full review	Making sure our location data is correctly being understood by Google. Taking into account best design principles for our pages layout. Staying on top of Google best practices so we don't have to. Building a very robust place for us to store all our location information. Solid integrations with some of our other key partners, for example Olo, Punchh. Being a very good partner for us, our Client Success Manager is exceptional. Incentivized Will Hanrahan Brand Manager Read full review
Cons	Adding additional locations of our business wasn't obvious at first, but when I figured out how to do it it was easy after that. AA Alyssa Alvarez Marketing Manager Read full review	Cost. This platform offers a lot of powerful features, but it has an expensive barrier to entry. Annual contracts limit flexibility for smaller companies The biggest drawback is that you need to keep your subscription active or listings/citation data will revert back to what it was pre-Yext implementation Incentivized Verified User Anonymous Read full review
Usability	It takes a few minutes to set up and then it is automatic. It literally takes care of everything you need it to do on its own. You can also work with it a little more if you want to assign reviews to other users to follow up with patients (for example), but overall it is extremely easy to use. KB Kelly Boyd Head of Digital Marketing Read full review	Yext is pretty easy and straightforward to utilize out of the box. While I work for a digital marketing agency, and this is second nature to me at this point, I do believe the average SMB owner with zero digital marketing experience could be a proficient Yext user within 1 hour or so of usage. It's easy Incentivized Verified User Anonymous Read full review
Support Rating	I had a question about how to add new locations and the support team got back to me immediately and showed me how to do it. AA Alyssa Alvarez Marketing Manager Read full review	We are a larger company with 26 locations, so we may receive additional attention. But they are always quick to answer our calls or emails. I rarely need support as the software delivers as promised. I will say their staff thus far has been very knowledgable about Yext and some lesser-known features. For us, they really understand our needs and why I'd be asking for certain solutions. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Podium is great if you use all of its features. But it takes a long time to learn and if you don't use ALL of its features then it's very expensive for what it is. We really just wanted a dedicated focused reputation/review management system, so when our Podium contract ended we switched over to ReputationStacker and it's perfect for what we need. AA Alyssa Alvarez Marketing Manager Read full review	Before Yext, I used Moz Local to manage our business listings. Moz Local had fewer listing platforms included with their service. For example, Moz Local did not include Yahoo, and we had issues with inconsistent Yahoo listings. We ultimately switched to Yext and it's been a good fit for us. Incentivized RM Rusty Mills Director of Marketing Read full review
Return on Investment	We have an average of over 30% more clicks on our Google Business Profiles since we started using ReputationStacker (because we now show a lot higher in Google's local search pack). CS Courtney Stewart Paid Media Specialist Read full review	Yext has absolutely strengthened our SEO performance and has driven leads that perform extremely well. Yext has improved our consultation show rate because all of the clinic information for each of our locations is accurate no matter which website our clients are using to search for the clinic info. Yext has allowed our organization to ensure the correct phone numbers are listed across the web, which increased the number of inbound leads that come into our Call Center. Incentivized Megan Sullivan Marketing Director Read full review
ScreenShots	ReputationStacker Screenshots	Yext Screenshots