ReputationStacker vs. Yext

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ReputationStacker
Score 10.0 out of 10
N/A
ReputationStacker's review management software helps businesses get more reviews, rank higher in local search, and win customers automatically. It is offered as a completely hands-off online reputation management system. ReputationStacker’s reporting suite turns qualitative feedback from reviews and NPS surveys into quantified, actionable data which can be used to improve a business, driving more positive reviews and better…
$79
per month
Yext
Score 8.9 out of 10
N/A
Yext is a digital experience software provider headquartered in New York, New York.N/A
Pricing
ReputationStackerYext
Editions & Modules
Lite
$79
per month
Standard
$99
per month per location
Professional
$124
per month per location
No answers on this topic
Offerings
Pricing Offerings
ReputationStackerYext
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeRequiredOptional
Additional DetailsDiscount available for annual billing.The cost of Yext varies depending on a number of factors such as package type, business size, entity count, and more. To create a solution that fits your business goals, please contact us or request a demo.
More Pricing Information
Community Pulse
ReputationStackerYext
Features
ReputationStackerYext
Security
Comparison of Security features of Product A and Product B
ReputationStacker
-
Ratings
Yext
10.0
3 Ratings
19% above category average
Role-based user permissions00 Ratings10.03 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
ReputationStacker
-
Ratings
Yext
9.8
3 Ratings
17% above category average
API00 Ratings10.03 Ratings
Internationalization / multi-language00 Ratings9.73 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
ReputationStacker
-
Ratings
Yext
9.0
1 Ratings
20% above category average
Admin section00 Ratings9.01 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
ReputationStacker
-
Ratings
Yext
8.0
2 Ratings
15% above category average
SEO support00 Ratings5.01 Ratings
Bulk management00 Ratings9.52 Ratings
Availability / breadth of extensions00 Ratings9.52 Ratings
Results and Analysis
Comparison of Results and Analysis features of Product A and Product B
ReputationStacker
-
Ratings
Yext
10.0
1 Ratings
22% above category average
Conversion tracking00 Ratings10.01 Ratings
Digital Experience Platform
Comparison of Digital Experience Platform features of Product A and Product B
ReputationStacker
-
Ratings
Yext
8.9
3 Ratings
2% below category average
Cloud enablement00 Ratings7.01 Ratings
Content aggregation00 Ratings9.01 Ratings
Content classification00 Ratings8.01 Ratings
DXP Third-Party Integrations00 Ratings10.02 Ratings
Multi-website management00 Ratings10.02 Ratings
Digital asset management00 Ratings9.52 Ratings
Best Alternatives
ReputationStackerYext
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Medium-sized Companies
Yext
Yext
Score 8.9 out of 10
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Score 9.0 out of 10
Enterprises
Yext
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Score 8.9 out of 10
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User Ratings
ReputationStackerYext
Likelihood to Recommend
-
(0 ratings)
9.0
(25 ratings)
Usability
-
(0 ratings)
9.2
(4 ratings)
Support Rating
-
(0 ratings)
6.3
(12 ratings)
User Testimonials
ReputationStackerYext
Likelihood to Recommend
ReputationStacker
It's amazing for getting new Google reviews, responding to reviews, and tracking reviews. It also makes it easy for us to follow up with our clients, helping us manage expectations and resolve issues. It's not a full customer support system (and it doesn't try to be).
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Yext
We have multiple branch locations throughout our market area. It's very challenging to manage the web listings for each location, with a large volume of listings across numerous platforms for each of those locations. Yext significantly reduces the workload by allowing me to make a single update and Yext automatically pushes the notifications across the other platforms
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Pros
ReputationStacker
  • Review generation.
  • Review monitoring.
  • Review responses.
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Yext
  • Yext is very, very user-friendly and easy to use.
  • Yext provides information within the portal on how you can enhance your listings as well as how you can fix any issues with your listings that may exist.
  • Yext's dedicated account managers can help you with any issues that may arise. For example our location pin on Apple Maps was wrong on one of our clinic listings and our Yext account manager reached out directly to Apple support and fixed the issue.
Read full review
Cons
ReputationStacker
  • Drill deeper in reports.
Read full review
Yext
  • Cost. This platform offers a lot of powerful features, but it has an expensive barrier to entry.
  • Annual contracts limit flexibility for smaller companies
  • The biggest drawback is that you need to keep your subscription active or listings/citation data will revert back to what it was pre-Yext implementation
Read full review
Usability
ReputationStacker
We had our marketing person set it up, and now it automatically gets us Google reviews. It couldn't be easier.
Read full review
Yext
Yext is pretty easy and straightforward to utilize out of the box. While I work for a digital marketing agency, and this is second nature to me at this point, I do believe the average SMB owner with zero digital marketing experience could be a proficient Yext user within 1 hour or so of usage. It's easy
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Support Rating
ReputationStacker
We don't require much support, but when we need it, they are very responsive and helpful.
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Yext
Have been very impressed with the support we receive from Yext. I always feel I am listened to and if I have any problems or concerns they are quickly addressed. I have multiple ways to obtain support, either technical or strategic support, and they are responsive. I couldn't ask for more.
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Alternatives Considered
ReputationStacker
We did demos with all of them. Birdeye and Podium seem to handle reviews well, but they also have a lot of other features we'd never use. We chose ReputationStacker because of its dedicated focus on reviews (getting them, monitoring them, responding to them). That's all we wanted, and it's exactly what ReputationStacker does.
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Yext
We initially chose Yext because it provided the greatest control for our multiple listings. Plus, it had access to the most publishers. However, when evaluating Synup we were very impressed. You would not go wrong to choose either!
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Return on Investment
ReputationStacker
  • The ROI is tremendous, given how it keeps us ranking high in Google local search.
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Yext
  • Consistency in business listing management - without Yext, we would surely have more inconsistencies with our business address across the web. This can lead to poor communication to our customers, and potentially lost business if we lose trust as a reputable business.
  • Yext saves me hours of legwork to manage numerous web listing platforms individually.
Read full review
ScreenShots

ReputationStacker Screenshots

Screenshot of ReputationStacker's review management interface, which helps businesses of all sizes get more reviews, respond to them, share them on social media & their own websites, and manage their entire online reputation from a single dashboard.Screenshot of ReputationStacker's review monitoring dashboard. It monitors reviews from over 100 review sites, from Google to industry-specific review sites (like Avvo for lawyers and Healthgrades for doctors).

The user can respond to reviews directly from the ReputationStacker dashboard, and assign reviews to teammates for follow-up, share reviews as posts on social media pages, and share reviews on a company's website via the Review Feed widget.Screenshot of ReputationStacker's reports. These help to turn the qualitative feedback from online reviews and customer feedback into quantified data.

ReputationStacker works for single-location SMBs, but for multi-location online reputation management, the system is not only designed for automatic review generation, but also to run apples-to-apples comparisons of a business's locations to discover what customers really care about, including what's being done right, to where improvements can be made.Screenshot of ReputationStacker’s automated review generation, which requires no manual follow-up. The system lets you set your ideal timing and delivery method (email, text message, or both) so each review request feels natural.

Review request templates in ReputationStacker are also customizable. So if you want to sound more casual or more formal you can customize them to fit your brand.

ReputationStacker's review request forms are on-brand and customizable so you can collect more customer feedback on the frontend, or streamline things and send customers directly to the review sites that are most important (Google, of course, but also niche and industry specific review sites).Screenshot of ReputationStacker's AI review responses stand out for a few reasons: 

1) Their prompting allows you to dial-in your brand voice so responses sound like they're coming from you and not some generic review response generator.

2) You can train the system on your previous responses so AI-generated review responses sound just like how you've replied to reviews in the past. 

3) You can set the threshold at which the system automatically responds to reviews (for example: "Only auto-respond to 5-star reviews") and when to let you approve, re-generate or edit the response before you send it.Screenshot of ReputationStacker's review widgets can showcase reviews on a company website. You can choose which reviews you want to show (for example, you can create a Google review widget that only displays Google reviews that mention a specific service), and every time a new review comes in that meets your criteria, the system will automatically add it to the widget.

The widget can be customized with a few clicks. Copy the embed code and paste it on a website wherever the review should appear.

You can even add multiple review widgets on your site to highlight specific services or locations.

Yext Screenshots

Screenshot of Yext Knowledge GraphScreenshot of Yext ListingsScreenshot of Yext PagesScreenshot of Yext ReviewsScreenshot of Yext SearchScreenshot of Yext Analytics