Revel Systems vs. Toast Point of Sale

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Revel Systems
Score 6.2 out of 10
N/A
Revel Systems, from the company of the same name headquartered in San Francisco, is a point of sale (POS) system for restaurants, bars, and related businesses (e.g. bakeries, wineries, etc) which can be extended to provide workforce management, menu and table management, and also a customer loyalty program.
$99
*per month
Toast Point of Sale
Score 7.0 out of 10
N/A
Toast Point of Sale is a cloud-based restaurant point of sale solution provided as the foundation for Toast's all in one restaurant management solution which supports payment processing, as well as customer care, gift cards and loyalty, as well as back of house and back office (HR, payroll, schedule and shift management, etc.).
$69
per month
Pricing
Revel SystemsToast Point of Sale
Editions & Modules
POS software cost
$99
*per month
Starter
$69
per month
Essentials
$99
per month
Growth
$199
per month
Offerings
Pricing Offerings
Revel SystemsToast Point of Sale
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*This rate is available to clients billed annually who include a 3-year Revel Advantage contract. Minimum purchase of two terminals required. Implementation Fee: On-boarding is $674.00. Flat rate processing fee.
More Pricing Information
Community Pulse
Revel SystemsToast Point of Sale
Considered Both Products
Revel Systems

No answer on this topic

Toast Point of Sale
Chose Toast Point of Sale
Overall, Toast Point of Sale was the best system that fit all of our needs and wants in a POS system. For the past five years that we have used them, they have been constantly improving and truly have the best intentions for their customers. Every month they perform updates and …
Top Pros
Top Cons
Best Alternatives
Revel SystemsToast Point of Sale
Small Businesses
Square POS
Square POS
Score 9.1 out of 10
Square POS
Square POS
Score 9.1 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.3 out of 10
Shopify
Shopify
Score 8.8 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Revel SystemsToast Point of Sale
Likelihood to Recommend
10.0
(5 ratings)
5.1
(14 ratings)
Likelihood to Renew
9.0
(1 ratings)
8.0
(1 ratings)
Usability
7.0
(1 ratings)
6.0
(1 ratings)
Support Rating
10.0
(2 ratings)
-
(0 ratings)
Implementation Rating
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
Revel SystemsToast Point of Sale
Likelihood to Recommend
Revel Systems
It is very well suited for a one or two location operation. When we got up into the 7 venues and the high volume of sales/traffic, is where things started to get a little jumbled up. The scanning functions and UPC generation is very effective when dealing with keeping track of 7 locations. The "open check" feature is a BIG problem for us, as orders would be made, but the system allowed you to go onto the next order without collecting payment for the previous
Read full review
Toast
For restaurants it's great, and that's the only scenario I'm really use to seeing it. However I do have to say that during Christmas time, our city has a craft bizarre where local artists are featured and sell their wares, and this Bizarre was using Toast POS. Therefore, I think it can really span across all avenues. It's great because of how it categorizes menus, and how you can run reports like a p-mix to see your top sellers, and bottom sellers, etc. The more I think of it, now, really any business that sells something and needs to track those sales, could use this POS. A tire store? Sure. A hat shop? Absolutely. The great thing about Toast is that it is just SO customizable! You can even make the buttons different colors, that's how customizable it is. Lastly, the ability to sell online has been a game-changer. I wish there was a little bit better formatting for online ordering, but really, you can add pictures, descriptions, modifiers, use discount codes, and accept gift cards all online. We didn't have to build out an online store, we just had to build out our menu buttons and we were all set.
Read full review
Pros
Revel Systems
  • Revel Systems is a very simple POS to operate for our employees
  • They are constantly improving and updating
  • Revel has integrated with COMO
  • Reporting is very straight forward and easy to use
Read full review
Toast
  • The ability for guest to select a receipt type.
  • Allowing to enter in different types of orders (current in-store orders, future orders, house account orders, and more).
  • The convenience of touch screen use and strong calibration.
  • Ability to swivel tablet from employee to guest.
Read full review
Cons
Revel Systems
  • We experienced multiple system failures when first implementing Revel.
  • Occasionally we would have separate orders/tables merge or disappear entirely, which we could not attribute to user error.
  • Some reporting limitations that our finance department needed
Read full review
Toast
  • Though sales details are available in real time, the analytics take 2-3 days to post. So if you are looking for specific modifications you'll have to wait.
  • Though you can edit the menus directly from the devices and move them around like you do on a smartphone, it doesn't give you a sorting option. If you're OCD like me, you have to alphabetize my hand.
Read full review
Likelihood to Renew
Revel Systems
We have put an incredible amount of time into the set up, organization and clean up of this product. Now that it is working and flowing a little better, it would be inconvenient and potentially a bad move if we were to go anywhere else now.
Read full review
Toast
There are many features I wish Toast had that it currently does not, but we are likely to renew this year because given Toast's recent increase in funding and expanding of their staff, we are hopeful some of these issues will finally be resolved in 2019. Plus, though I've never done it, I'd imagine that switching to another POS system would take a ton of time, money, and resources---things most businesses don't have a lot of. So we'll sit tight with Toast for now and see what they come up with this year in terms of fixing our biggest pain-points.
Read full review
Usability
Revel Systems
It can be a bit difficult at the beginning but gets easier as long as you are taking advantage of Revel University, Help, and Customer Service when you get stuck
Read full review
Toast
Toast POS is a great basic POS tool, having some features I didn't think would be possible at this price point, such as:
  • processing CC payments in "offline mode" in case there is an internet outage
  • kitchen display screens
  • collecting payment from customers using a handheld right at their table
  • pre-approving card payments to assure the customer has enough money to pay for their order, etc
That being said, I still feel that Toast misses the mark on some things that I truly would consider 'common-sense' features, such as:
  • providing hardware that connects the Register Screen (Elo) to the Cash drawer so it doesn't fall off the table when flipped over for customer signature
  • accepting physical and e-gift cards as payment on their own online ordering platform (ToastOO)
  • a Rewards Program that allows for online enrollment, rather than holding up quick-serve lines to sign up
  • a Promo code feature that allows you to add basic restrictions such as Limit 1 per customer, or date/time limitations
  • increasing in-store operations efficiency by creating more straight-forward ways to manage restaurant/ToastOO hours, and Delivery/Takeout quote estimates
Facing these issues after 3+ years has been a frustration. We hope Toast has some solutions in mind that they will be implementing in 2019.
Read full review
Support Rating
Revel Systems
We got excellent support from Revel whenever we needed it. I personally worked with several Revel client support reps, and they were all extremely dedicated and helpful in assisting with any problem we had.
Read full review
Toast
No answers on this topic
Implementation Rating
Revel Systems
Not for this one
Read full review
Toast
No answers on this topic
Alternatives Considered
Revel Systems
  • Square - Used Square with our entire menu for over 3 months. Doesn't handle food applications well.
  • Shopkeep - While promising, doesn't offer a delivery management in any way, and online ordering is handled through third-party which is more expensive and more time-consuming to manage.
Read full review
Toast
Toast is so much easier to use than Breadcrumb. The display is so much easier to navigate. The card readers are more quality with Toast. Chownow was hard because it had its own printer, different than our kitchen printer, for to go orders, but now with Toast's all in one ordering we get the to go orders sent to the kitchen with the same ease as if they were getting fired from the main floor.
Read full review
Return on Investment
Revel Systems
  • Huge ROI, we took time to implement and customize our interface and it now saves us loads of time.
  • We have almost endless data to look back on and help make business decisions
  • It's easy to train, which reduces labor.
Read full review
Toast
  • Offline mode has helped with ROI, as we are still able to process credit cards, whereas before we could not and would have to accept cash only.
  • A streamlined and integrated online ordering platform has cut down on the need of a third-party platform.
  • Customer loyalty program has really motivated customers to order more often with higher ticket averages.
Read full review
ScreenShots