Likelihood to Recommend I would recommend
RingCentral Video if a user or company is currently using
RingCentral Meetings and is concerned with the security implications of using a Zoom-based platform. I would also recommend it if they are using O365 or G Suite presently. I would not recommend
RingCentral Video if they are using MS Exchange on-prem.
RingCentral Video is not as good as
RingCentral Meetings , at present. It's also not as good as other meeting software, such as Cisco Webex.
Read full review Signal is great for high-security applications where privacy is a concern, perhaps because of the sensitive nature of the materials being communicated. For instance, if you are sending sensitive information about a film that hasn't been released yet, and you want to make sure that paparazzi and fans don't get access to spoiler information, Signal is a great way to communicate.
Read full review Pros Audio quality is always good if we have good internet. Sharing the screen is easy and simple for every user. Reliability, as all the conference software we need to make sure it's there whenever we need it. Read full review Encryption end to end Audio quality Ability to permanently delete messages and history Read full review Cons Sometimes, RingCentral Video does not allow users to join a call without the desktop/mobile app. Call recording data is limited to past six months only. The new desktop has some glitches. Read full review Update Hassle - While this is also a positive in added security, every time they release an update to the app, you have to update. Since I only use the app occasionally, I have to update probably 1-in-4 times I open the app. It feels laborious as I will sometimes want to send a friend or colleague a message, who only uses Signal, and I open the app to message them and suddenly have to wait 2-4 minutes to update and install the new version. Not Getting Messages - You also no longer send and receive messages until you update. So if you have an outdated version of the app, nobody can get ahold of you and they might not know why you aren't responding. Re-Sync Via QR Code After Update - Every time I update, I have to re-sync my mobile app to the desktop. So it adds another added step. The forced updates and forced resync steps are quite laborious. Read full review Usability Ring Central is very easy to navigate and schedule meetings with this. I have tried other video platforms for meetings but they aren't as easy to navigate.
Read full review Support Rating Did not require support
Read full review You don't really need support as the app just works. In the two plus years I've been using Signal, I've never needed to even look at support documentation to learn how to do something or have the app work. It just does. The best support is not needing to use it, and Signal meets that standard.
Read full review Alternatives Considered RingCentral Video works basically as well as Google,
Skype , and Zoom, however, those apps are more well known and much more industry standards. That is why we prefer them however we do use RingCentral as the backup and for some clients who prefer it for one reason or another. It is firmly on the second tier of options, but it is solid nonetheless.
Read full review The closest competitor we've found for Signal is Telegram. We do use Telegram with some clients and individuals who prefer it. Unfortunately, in this climate where there is no clear winner and a lot of diversity in applications, if you work with a lot of clients you're going to have to install a whole suite of instant messaging apps. Still, given the choice, we prefer Signal over its competitors, specifically for applications where high security is a concern.
Read full review Return on Investment It gets the job done and we have probably saved a nominal amount bc we use other features as well compared to competitors Read full review I reach people who I need to more quickly. It is a free service. It provides my clients confidence in keeping things confidential that need to be. Read full review ScreenShots