RingCentral Video vs. Signal Open Source Messenger

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RingCentral Video
Score 7.8 out of 10
N/A
RingCentral Video is a video conferencing solution ideal for remote teams and businesses. It includes screen sharing, group messaging, HD quality voice and video, and one-click video meetings.N/A
Signal Open Source Messenger
Score 9.4 out of 10
N/A
Signal is an open source cross-platform messaging app featuring end-to-end encryption to keep conversations private and secure, boasting no ads, no affiliate marketers, and no creepy tracking in Signal. Users can focus on sharing the moments that matter.N/A
Pricing
RingCentral VideoSignal Open Source Messenger
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
RingCentral VideoSignal Open Source Messenger
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
RingCentral VideoSignal Open Source Messenger
Top Pros
Top Cons
Features
RingCentral VideoSignal Open Source Messenger
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
RingCentral Video
8.3
8 Ratings
4% above category average
Signal Open Source Messenger
-
Ratings
High quality audio8.78 Ratings00 Ratings
High quality video8.48 Ratings00 Ratings
Mobile support8.08 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
RingCentral Video
8.2
8 Ratings
3% above category average
Signal Open Source Messenger
-
Ratings
Desktop sharing8.28 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
RingCentral Video
8.2
8 Ratings
0% below category average
Signal Open Source Messenger
-
Ratings
Calendar integration7.88 Ratings00 Ratings
Record meetings / events8.67 Ratings00 Ratings
Best Alternatives
RingCentral VideoSignal Open Source Messenger
Small Businesses
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Zoho Cliq
Zoho Cliq
Score 9.3 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Workvivo
Workvivo
Score 9.3 out of 10
Enterprises
TeamViewer
TeamViewer
Score 8.3 out of 10
Workvivo
Workvivo
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RingCentral VideoSignal Open Source Messenger
Likelihood to Recommend
8.0
(8 ratings)
10.0
(2 ratings)
Usability
10.0
(2 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
10.0
(2 ratings)
User Testimonials
RingCentral VideoSignal Open Source Messenger
Likelihood to Recommend
RingCentral
I would recommend RingCentral Video if a user or company is currently using RingCentral Meetings and is concerned with the security implications of using a Zoom-based platform. I would also recommend it if they are using O365 or G Suite presently. I would not recommend RingCentral Video if they are using MS Exchange on-prem. RingCentral Video is not as good as RingCentral Meetings, at present. It's also not as good as other meeting software, such as Cisco Webex.
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Open Source
Signal is great for high-security applications where privacy is a concern, perhaps because of the sensitive nature of the materials being communicated. For instance, if you are sending sensitive information about a film that hasn't been released yet, and you want to make sure that paparazzi and fans don't get access to spoiler information, Signal is a great way to communicate.
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Pros
RingCentral
  • Audio quality is always good if we have good internet.
  • Sharing the screen is easy and simple for every user.
  • Reliability, as all the conference software we need to make sure it's there whenever we need it.
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Open Source
  • Encryption end to end
  • Audio quality
  • Ability to permanently delete messages and history
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Cons
RingCentral
  • Sometimes, RingCentral Video does not allow users to join a call without the desktop/mobile app.
  • Call recording data is limited to past six months only.
  • The new desktop has some glitches.
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Open Source
  • Update Hassle - While this is also a positive in added security, every time they release an update to the app, you have to update. Since I only use the app occasionally, I have to update probably 1-in-4 times I open the app. It feels laborious as I will sometimes want to send a friend or colleague a message, who only uses Signal, and I open the app to message them and suddenly have to wait 2-4 minutes to update and install the new version.
  • Not Getting Messages - You also no longer send and receive messages until you update. So if you have an outdated version of the app, nobody can get ahold of you and they might not know why you aren't responding.
  • Re-Sync Via QR Code After Update - Every time I update, I have to re-sync my mobile app to the desktop. So it adds another added step. The forced updates and forced resync steps are quite laborious.
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Usability
RingCentral
Ring Central is very easy to navigate and schedule meetings with this. I have tried other video platforms for meetings but they aren't as easy to navigate.
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Open Source
No answers on this topic
Support Rating
RingCentral
Did not require support
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Open Source
You don't really need support as the app just works. In the two plus years I've been using Signal, I've never needed to even look at support documentation to learn how to do something or have the app work. It just does. The best support is not needing to use it, and Signal meets that standard.
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Alternatives Considered
RingCentral
RingCentral Video works basically as well as Google, Skype, and Zoom, however, those apps are more well known and much more industry standards. That is why we prefer them however we do use RingCentral as the backup and for some clients who prefer it for one reason or another. It is firmly on the second tier of options, but it is solid nonetheless.
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Open Source
The closest competitor we've found for Signal is Telegram. We do use Telegram with some clients and individuals who prefer it. Unfortunately, in this climate where there is no clear winner and a lot of diversity in applications, if you work with a lot of clients you're going to have to install a whole suite of instant messaging apps. Still, given the choice, we prefer Signal over its competitors, specifically for applications where high security is a concern.
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Return on Investment
RingCentral
  • It gets the job done and we have probably saved a nominal amount bc we use other features as well compared to competitors
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Open Source
  • I reach people who I need to more quickly.
  • It is a free service.
  • It provides my clients confidence in keeping things confidential that need to be.
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ScreenShots