Easy to use and very reliable!
May 31, 2021

Easy to use and very reliable!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with RingCentral Video

RingCentral is currently being used to communicate with the client, we set meetings and have long conversations using screen sharing, usually without video but with it sometimes. Now, in the work at home part of our life, it is very important to maintain fluent and reliable communication, and RingCentral allows us to do that.
  • Audio quality is always good if we have good internet.
  • Sharing the screen is easy and simple for every user.
  • Reliability, as all the conference software we need to make sure it's there whenever we need it.
  • The software might be a bit heavy at first glance, it's worth it though.
  • Many people are still using other platforms like Zoom, therefore, you may need to wait for them to download the software or answer set-up questions in the first meeting (more advertising from the company would help here as well).
  • It helps us create a better picture of the goals and updates that we need to do to our everyday activities, not relying on emails that may or may not be clear.
  • It's easy for everyone to join and we can coach in a more personal way.
RingCentral was selected by our client because of the ease to be used; I would compare it with Webex in reliability and user-friendliness. Not the same for Google Meet, even when this one is free to use, the tools at your disposal and the UI are surpassed in quality by RingCentral.

Do you think RingCentral Video delivers good value for the price?

Yes

Are you happy with RingCentral Video's feature set?

Yes

Did RingCentral Video live up to sales and marketing promises?

Yes

Did implementation of RingCentral Video go as expected?

I wasn't involved with the implementation phase

Would you buy RingCentral Video again?

Yes

Whenever you want to have a quick conference with a coworker, share screens and draw on boards, RingCentral is good. If the person already has it installed, that is a plus.

RingCentral Video Feature Ratings

High quality audio
10
High quality video
10
Mobile support
9
Desktop sharing
10
Calendar integration
9
Record meetings / events
10