Riskified vs. SEON. Fraud Fighters

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Riskified
Score 8.2 out of 10
Enterprise companies (1,001+ employees)
Riskified, headquartered in Tel Aviv, helps businesses to realize the potential of eCommerce by making it safe, accessible, and frictionless. Their eponymous platform allows online merchants to create trusted relationships with their consumers. Leveraging machine learning that benefits from a global merchant network, the platform identifies the individual behind each online interaction, helping merchants eliminate risk and uncertainty.N/A
SEON. Fraud Fighters
Score 8.0 out of 10
N/A
SEON is fraud prevention for businesses that is built to be adaptable and accessible, presented as a risk tech stack for a digital generation, including fintech companies like Revolut, NuBank, Afterpay, and Mollie. SEON boasts a 30-day free trial, rapid integration, and pay-as-you-go flexibility. Social signals combined with digital footprint data detect and prevent fraudulent transactions. AI and machine learning adapt to how different businesses evaluate risk. SEON aims to stop…
$299
per month
Pricing
RiskifiedSEON. Fraud Fighters
Editions & Modules
No answers on this topic
Forever Free
$0
STANDARD PLAN
$299.00
per month
Offerings
Pricing Offerings
RiskifiedSEON. Fraud Fighters
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
User Ratings
RiskifiedSEON. Fraud Fighters
Likelihood to Recommend
8.6
(16 ratings)
8.0
(4 ratings)
Support Rating
7.6
(15 ratings)
7.6
(4 ratings)
User Testimonials
RiskifiedSEON. Fraud Fighters
Likelihood to Recommend
Riskified
Riskified does an outstanding job of taking feedback from us and making improvements to their web app interactive tool to meet our needs, whether it's adding a filter or adding new segments to be screened. They continually strive to make improvements to their tools and take initiative to be proactive in all situations.
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SEON Technologies
It is well suited for smaller businesses that would be a lot more in danger if a bigger amount of fraudulent transactions would come in. SEON is removing threats, bad merchants, and fraudsters from the equation.
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Pros
Riskified
  • Customer Service: Our rep is very quick to respond to issues that come up and build custom workflows to support our business.
  • Admin UI: the actual Riskified admin Portal is great - the Insights provided help our CX team understands why a fraud decision was made and make it easy to pass along the info to our partners.
  • Fraud Check: The product is great at quickly identifying fraud to help avoid our company from taking on financial risk from fraud rings.
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SEON Technologies
  • Transaction Verification
  • order tracking
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Cons
Riskified
  • Missing functionality/ explanation: not having full understanding why some orders with multiple "red flags" are accepted/approved by Riskified
  • Missing functionality: It would be great if there was an option to resubmit an order after approving a second look (so that the customer doesn't have to place a second order)
  • The support I've received isn't always uniform (sometimes the agent will ask me to provide additional information about an order, sometimes they won't. It seems to be random?)
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SEON Technologies
  • We did not really experience any cons of using SEON Sense so far
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Support Rating
Riskified
Since starting to work with Riskified 5 years ago, they have continually put in a significant effort to ensure our company and staff are getting what they need out of their platform. This includes approval rates, enhancements to their user-friendly web app, and working with our team on new fraud trends. Their staff listens to feedback and is constantly striving for improvements to enhance your customer's experience.
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SEON Technologies
Their support is great, but it would be a lot better if they would have agents always ready to help.
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Alternatives Considered
Riskified
We decided in favor of Riskified since cost/benefit wise was the best product. It is maybe less complete than its competitors, but you don't always need to be the "ultimate universal" solution to everything if you do your job well
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SEON Technologies
I have not used another similar product.
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Return on Investment
Riskified
  • Since implementing and working with Riskified we have seen a steady decrease in our fraud losses on our e-commerce orders. Riskified is able to quickly adjust its models to mitigate new trends
  • By eliminating the need to "challenge" orders we have been able to save on staffing needed for manual review and we have seen a decrease in callback rates for our fraud reviewed orders.
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SEON Technologies
  • Helped keep structure reputation.
  • Expedite filtering operations.
  • Prevented chargeback costs.
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