Riskified, headquartered in Tel Aviv, helps businesses to realize the potential of eCommerce by making it safe, accessible, and frictionless. Their eponymous platform allows online merchants to create trusted relationships with their consumers. Leveraging machine learning that benefits from a global merchant network, the platform identifies the individual behind each online interaction, helping merchants eliminate risk and uncertainty.
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Trados Studio
Score5.1 out of 10
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Trados Studio is a translation management and language localization platform, from multinational SDL headquartered in the UK. It is a computer-assisted translation product, designed to be a complete translation environment for language professionals who want to edit, review and manage translation projects whilst in the office or on the move.
Riskified is the perfect tool if your current set up is based in lots of manual review and high chargebacks rate. Once implemented it will inmediately increase the authorization rate as well as decrease the chargeback rate significantly. For a company that needs automated decision on blocking abusers it also makes sense, specially using the Policy protect returns and item limit modules.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
SDL Trados Studio is extremely well suited for expert CAT tool users. More novice users will have trouble getting up to speed. I have an office full of employees that constantly ask questions on how to do specific tasks, mainly because the task sequence is not obvious and is only uncovered by rote repetition of the same things. If you learn and apply the same techniques repeatedly, it becomes easier, but it seems the software was designed by software people, sometimes with little thought to the end users who have to figure it out. I don't know that professional training should be so necessary.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Collaboration; Riskified builds strong relationships with their clients and works to always meet the clients' needs
Ascend; This is a great way for Riskifieds clients to meet, collaborate and learn from each other
Innovations; Riskified puts a huge emphasis on listening to their clients and finding a way to meet their needs, whether it's chargeback related, fraud screening related or abuse related.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Missing functionality/ explanation: not having full understanding why some orders with multiple "red flags" are accepted/approved by Riskified
Missing functionality: It would be great if there was an option to resubmit an order after approving a second look (so that the customer doesn't have to place a second order)
The support I've received isn't always uniform (sometimes the agent will ask me to provide additional information about an order, sometimes they won't. It seems to be random?)
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We are likely to renew our use of Riskified. Their solution has become a critical component of our fraud prevention strategy and day-to-day operations. The combination of increased approval rates, reduced chargeback risk, and operational efficiency has delivered consistent value. Additionally, their collaborative approach and alignment with our customer experience goals reinforce our confidence in continuing the partnership long term.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's very easy to use. When an interaction is declined, there's reasoning located on the right side of the screen. It's incredibly easy to use Single-Sign-On to log into the account, and explaining that to new team members is very easy. The process for adding new team members is easy and the FAQ's are very helpful.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Again, the list of functions is impressive but the way it is organized (not process-driven) and the fact that complex tasks should be close to basic tasks make the product suitable to hardcore users that have a lot of time to research the manuals and blogs. By the way, Nora Diaz is one of the most respectable users of this product. Her videos help a lot!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The account management is great and very responsive, but as previously mentioned, the company does not seem to be very proactive with spotting exiting integration issues or things that could be wrong from technical point of view. I would like to see Riskified doing more proactive integration monitoring and more regular technical reviews.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Support has been fast, precise and thorough. There is support on the web, by chat, by email, from the communities, from the experts, on the product Help section, on YouTube, and other social media. There is also a paid support for companies. This area is where the company stands out. I was not able to evaluate the support in languages other than English.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I would say that the main difference between Riskified and Signifyd is the level of client service, which drives success in other aspects. We did not have a dedicated account manager with Signifyd, so there was no one to deal with issues. Signifyd's billing is also very messy, and we found that they did not reimburse us for a significant amount of chargebacks. Riskified's billing is easy to reconcile, and we've never had that issue.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I tried using memoQ to get used to server-based localization tools, but experienced critical issues such as translation data not being updated on the server so stopped using it before I get used to it, unfortunately. It must be updated and improved by now, so I might try using it again in the near future.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Since implementing and working with Riskified we have seen a steady decrease in our fraud losses on our e-commerce orders. Riskified is able to quickly adjust its models to mitigate new trends
By eliminating the need to "challenge" orders we have been able to save on staffing needed for manual review and we have seen a decrease in callback rates for our fraud reviewed orders.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
