RoboForm vs. Skyvia Backup

I use it on an almost hourly basis. With probably 10+ years of use, I have used it for everything and have found very little that it won't complete, but it isn't very good on mobile devices. I use it on my phone strictly as a reference because it does not work with either Samsung internet browser or Chrome for Android.

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Skyvia Backup is well suited for Salesforce backup creation, retention, and partial restoration.

• It remembers all our logons
• It has a good alphabetizing system
• You can store multiple users
• It also has a mobile app which is great

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• Skyvia Backup is a web tool, that's why we don't need to install and maintain it. The interface is pretty intuitive and you can clearly see what's going on with your backups, compare backup versions, and restore specific records per request.

• Recommend periodic purging of unused passwords.
• Offer a "compromised password" alert feature.
• Don't remind me about a recent update as often as you do now. (I might be able to control this on my desktop's notification settings?)

• We'd like some improvement on backup email notification - we receive emails if the backup creation has failed for some reason, but we don't receive them when it has been completed, or when we run out of disk space. It requires spending some additional time to log in and check whether the disk space is still enough. Would be great to save this time for other tasks.

it is simple and intuitive

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Easy to configure, not much technical knowledge required

For the few times, in the many years that I have used RoboForm, and that I have needed to contact support they were very responsive.

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I love their Customer Care Team.

The number one alternative we see is LastPass. Many of our clients use it and are happy with it and I'm sure it's very close to RoboForm. I have personally used RoboForm for at least 10 years and have been extremely happy with it, so we did not do much comparing recently.

We evaluated Spanning Backup for Salesforce, but it didn't match our business scenario, as they create daily incremental backups without a possibility for retention.

• It helps to keep my business secure.
• Saves time filling out forms.
• Saves more time than writing out all of your passwords with pen and paper.

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• We haven't measured the ROI yet, but the fact that we don't have to pay per each user that accesses our backup account is very beneficial to us, as we are a small organization.