What users are saying about
172 Ratings
6 Ratings
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Score 9.9 out of 100
172 Ratings
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Score 8.3 out of 100

Attribute Ratings

  • Yesware is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.2

SalesDirector.ai

82%
4 Ratings
8.5

Yesware

85%
57 Ratings

Likelihood to Renew

SalesDirector.ai

N/A
0 Ratings
9.0

Yesware

90%
6 Ratings

Usability

SalesDirector.ai

N/A
0 Ratings
7.0

Yesware

70%
1 Rating

Support Rating

SalesDirector.ai

N/A
0 Ratings
8.2

Yesware

82%
23 Ratings

Likelihood to Recommend

SalesDirector.ai, Inc.

It is well suited for any sales organization that is trying to mature its sales process, and continually improve its execution.
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Yesware

It works for my company and my problems. If you need a Sales CRM you can go for higher-end products that will give you what Yesware gives along with other stuff. Wherein we had specific problems we wanted to solve. -We needed a solution for a smaller team within our bigger sales team. -We needed a solution to be easy to use point and click and did not require any setup. -We needed to have a better solution to YAMM.
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Pros

SalesDirector.ai, Inc.

  • I can easily see if there is communication occurring between the sales rep and the appropriate contacts at the prospect company. I can quickly see if the communication stream is a mutual back and forth conversation or if it is mostly a one-way stream from the rep to the prospect. If it is mostly a one-way conversation, this tells me something isn't right about this opportunity.
  • The system looks at this communication and using AI, it highlights if it interprets any negative sentiment from the prospect allowing the rep or the sales manager to dig deeper into the opportunity and see if they can discover the reason for this negative response and correct it if possible.
  • The software "learns" from previous successful deals we have closed and uses this information to alert us if a deal has been in a particular sales stage for longer than similar deals. And it learns who is the business decision maker or technical decision maker is for previously closed deals and points it out to the rep that they should make contact with this same position in the target company.
  • The software coaches sales reps on actions that should be taken, based on our sales process, at each stage of the sales cycle. And it does so without feeling like its looking over your shoulder, by recommending the rep send a "confirmation of needs" email once the deal is moved into the 30% stage.
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Yesware

  • Tracking open rates, link click rates, and reply rates. This allows us to compare different templates in order to see which allows for the most interactions and meetings set directly from email engagement.
  • Seeing exactly when someone opens an email and whether it is in their normal location. Also if they are opening on a mobile device versus a computer to be able to organize the set up of the email in a more beneficial way.
  • Being able to save Templates for Mail Merges to avoid the duplication of effort that other mass email systems utilize.
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Cons

SalesDirector.ai, Inc.

  • It doesn't create a new contact if account doesn't exist . It'll be good if it asks you to map it to the right account
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Yesware

  • The ability to unwrap iframe embeds on email (e.g. if I send a Vimeo link over email, have that video thumbnail show and link out to a video)
  • Removing recipients from a campaign. If my ruleset is to remove a contact from a sequence after he/she replies, sometimes a person will reply from another email and Yesware doesn't recognize it. (e.g. if I add jeff@amazon.com to my campaign and jeff.bezos@amazon.com replies to my thread, Yesware will still send an email to jeff@amazon.com unless he is manually removed)
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Pricing Details

SalesDirector.ai

Starting Price

Editions & Modules

SalesDirector.ai editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Yesware

    Starting Price

    $19 per month

    Editions & Modules

    Yesware editions and modules pricing
    EditionModules
    Pro191
    Premium452
    Enterprise853

    Footnotes

    1. per month
    2. per month
    3. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Annual plans save up to 23%.

    Likelihood to Renew

    SalesDirector.ai, Inc.

    No answers on this topic

    Yesware

    I like the product, but due to the limitations I don't love it. I'm curious to revisit other options, particularly in lieu of Yesware's recent price increases (although I'm on a legacy plan). Some of my challenges to be browser related (I'm on an older computer) -- I'll have to see how things go when I receive my new computer. If the glitches (especially with regard to tracking accuracy and send later feature) go away, I'd be much more inclined to renew
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    Usability

    SalesDirector.ai, Inc.

    No answers on this topic

    Yesware

    Pretty good overall, but again it needs some tweaks to ensure user frustration is kept to a minimum. This would go back to the autosave feature I mentioned which would immediately be a value add but not something that should need a user to move into a paid tier.
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    Support Rating

    SalesDirector.ai, Inc.

    No answers on this topic

    Yesware

    Because it deserves this rating. The features and functionality provided are great. Our Sales team is very satisfied with this software as it integrates very well with our other software like Outlook, Salesforce, etc. Yesware provides great follow up with customers, which is essential for sales. Meeting scheduling is also flawless.
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    Alternatives Considered

    SalesDirector.ai, Inc.

    SalesDirector is more comprehensive and advanced than the add-ins I've tried.
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    Yesware

    All of these tools do what Yesware does, and more; but Yesware does the follow-up email portion best, in my experience. It is reasonably priced and is regularly adding new functionality to make it a sticky license for us to have. Yesware does not have predictive analytics or a particularly strong dialer solution, but it does provide team-wide and template efficacy tracking, and a basic dialer.
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    Return on Investment

    SalesDirector.ai, Inc.

    • Identify close-able deals quicker
    • Real-time sales coaching
    • No more "happy ears" dependence
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    Yesware

    • I think net positive ROI from generating meetings that lead to closed deals. Ultimately very difficult to quantify the ROI since it is essentially automating a lot of the manual prospecting done by BDRs/AEs - so ROI is likely higher than just that quantifiable number around deals closed.
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    Screenshots

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