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Salesforce Agentforce 360 for Nonprofits vs. WizeHive Zengine

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agentforce 360 for Nonprofits

    Score8.5 out of 10
    N/ASalesforce for Nonprofits, the Salesforce.org Nonprofit Cloud, is a nonprofit constituent relationship management platform from Salesforce, which supports constituent engagement, fundraising, and grants. Nonprofit editions contain Salesforce Lightning Edition along with the former Nonprofit Success Pack (NPSP) combined.

    $36

    per month per user

    WizeHive Zengine

    Score9.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    Wizehive offers Zengine, a cloud-based submission management platform for grants, awards, scholarships and other kinds of awards ands applications. Zengine can be used to track customers, job candidates, projects or more and replaces paper processes, outgrown spreadsheets, or generic software products.N/A
    Pricing
    Agentforce 360 for NonprofitsWizeHive Zengine
    Editions & Modules
    Sales Cloud - EE
    $36
    per month per user
    Sales + Service Cloud - EE
    $48
    per month (billed annually) per user
    Nonprofit Cloud - EE
    $60
    per month (billed annually) per user
    Nonprofit Cloud - UE
    Contact
    No answers on this topic
    Offerings
    Pricing Offerings
    Agentforce 360 for NonprofitsWizeHive Zengine
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Zengine by WizeHive is a flexible platform that can be set up to directly address the needs and requirements of your organization. As such, pricing is determined after a thorough discussion about your process and goals. Pricing does typically fall into three areas, each determined by the complexity of program, features required, and the number of programs being managed in the platform.
    More Pricing Information
    Community Pulse
    Agentforce 360 for NonprofitsWizeHive Zengine
    Considered Both Products
    Salesforce
    No answer on this topic
    WizeHive
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    22 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    22 Answers
    60%
    Delivers good value for the price
    3 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    24 Answers
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    14 Answers
    No answers on this topic
    Implementation went as expected
    74%
    Implementation went as expected
    14 Answers
    No answers on this topic
    Best Alternatives
    Agentforce 360 for NonprofitsWizeHive Zengine
    Small Businesses
    Bloomerang CRM
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    DonorPerfect
    Score8.4 out of 10
    No answers on this topic
    Enterprises
    Ellucian CRM Advance
    Score5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Agentforce 360 for NonprofitsWizeHive Zengine
    Likelihood to Recommend
    8.5
    (33 ratings)
    9.4
    (8 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    7.8
    (5 ratings)
    5.0
    (3 ratings)
    Support Rating
    8.2
    (10 ratings)
    6.2
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Agentforce 360 for NonprofitsWizeHive Zengine
    Likelihood to Recommend
    Salesforce
    I’d say it’s very well suited for organizations looking to move toward AI integrations and make more data-driven decisions. As I mentioned, I’ve also used the competing product from Blackbaud, which is a very closed system — you can’t really pull out the data. Salesforce, on the other hand, has a big advantage with its APIs, allowing you to extract data, store it in Data Cloud, and do much more with it.
    However, if your requirements aren’t clearly defined or if there’s heavy customization involved, the implementation can get messy. So I wouldn’t recommend using Salesforce Nonprofit Cloud in cases where the requirements and structure aren’t clearly laid out.
    Incentivized
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    WizeHive
    I highly recommend this software, as it has allowed us to be much more transparent with the delivery of benefits and their applications, also the hours of work in this regard are less, allowing staff to devote to other tasks. A very useful and necessary software.
    Incentivized
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    Pros
    Salesforce
    • NPSP is designed to help with donor management.
    • There are free add-ons for volunteer management.
    • There is a new Program Management Module to better manage program participation and attendance.
    • Campaigns help organize and report on marketing efforts though we use a third-party solution to send out marketing materials.
    Incentivized
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    WizeHive
    • It has made the application, which is almost identical to the application questions previously displayed by our old service, seem less daunting and more user friendly to grant applicants.
    • The grant review team has exclaimed that the side-by-side review option is the best feature ever invented and has saved them loads of paper.
    • Internally, I appreciate the ease of use of the back end system. Being able to easily assign grants to reviews both in and outside the organization, easily create queries for the stats I need, and the ability to move application through the steps of the system seamlessly make this my top choice since I'm the only staff member dedicated to the Foundation which leaves me with lots on my plate to balance.
    Incentivized
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    Cons
    Salesforce
    • Organizations that are new to Salesforce need to be prepared for report building and other configurations. Customization is a great feature, but it can be overwhelming if not impossible for a brand new user.
    • Salesforce Trailhead is robust but can be confusing and overwhelming.
    • I'm currently comfortable with only using Salesforce CMS or any iteration on a desktop.
    Incentivized
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    WizeHive
    • It's messy- we can only apply a question to a certain amount of applications so we have 2-3 of a lot of questions
    • The affiliate directors can't export an excel file from their dashboard
    • If a question changes or becomes required or not required it impacts all past applications
    Incentivized
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    Likelihood to Renew
    Salesforce
    There is really no other tool to compare and especially since Salesforce for Nonprofits is free!!
    Incentivized
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    WizeHive
    We are so happy with the service that we just signed the contract for another year.
    Incentivized
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    Usability
    Salesforce
    Salesforce CMS is very intuitive and easy to use. I have not found where it glitches or crashes out. You can tell where data is "supposed to live" and it you aren't sure, there is an easy search function. Support is made readily available.
    Incentivized
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    WizeHive
    The platform is very basic. On the other and, our staff does not take advantage of its full capabilities because such features did not work well for us/fit our needs
    Incentivized
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    Support Rating
    Salesforce
    I have never had bad conversations with any support people with Salesforce but we also have not used them very much. I put it a little less because we are struggling to switch to lightning (some of our custom features do not migrate well) and it feels like the help and support for a little organization is not incredibly helpful unless we want to spend a lot of money.
    Incentivized
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    WizeHive
    We didn’t really use their support. I wish they would have told us more about the fact they were changing to get rid of the flash player as that was the main reason we left.
    Incentivized
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    Implementation Rating
    Salesforce
    No answers on this topic
    WizeHive
    Their design team gave us the option to save some money by creating the forms ourselves for both the submission and review portals. This also allowed us to get to a point where we felt very comfortable in any future changes that would need to be made to forms since we were so immersed in creating them.
    Incentivized
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    Alternatives Considered
    Salesforce
    As a cloud native organization with no previous Microsoft infrastructure, Salesforce was a more logical and effective option for us. The suite of products was also far more comprehensive and required less customization. We were able to adopt a "configure not code" approach to our development of systems to support our mission that lowered the cost of upgrades.
    Incentivized
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    WizeHive
    SurveyMonkey and SurveyGizmo are great to use for other programs and events that require collecting fairly basic responses and feedback, however, these don't provide the level of information and data that is needed for our grants processes. WizeHive provides a number of tools and other benefits that are just beyond these products' capabilities
    Incentivized
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    Return on Investment
    Salesforce
    • New email platform (integrated with Salesforce and based on Salesforce segmentation) increased open rate by 7%
    • Using Salesforce Flows to design a custom batch process for approving small grants reduced days of work to one or two clicks.
    • We replaced a paper system (walking around with a clipboard) to a virtual system (you can do it from anywhere!) for approving payments.
    Incentivized
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    WizeHive
    • Zengine is definitely a time-saver, but there are a myriad of grant management software platforms on the market that save just as much time, some even more time-saving. But if you have a basic need to offer an application process of any sort (grant, scholarship, etc.) to the public, Zengine can be very helpful in saving time and keeping everything related to the grant handy in one location, and all connected (application, reviews, final reports, etc.).
    Incentivized
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    ScreenShots

    Agentforce 360 for Nonprofits Screenshots

    Screenshot of Case ManagementScreenshot of Contact RecordScreenshot of Home DashboardScreenshot of Management ModuleScreenshot of Marketing Cloud for Nonprofits

    WizeHive Zengine Screenshots

    Screenshot of Admin DashboardScreenshot of Admin Data RviewScreenshot of Submission Portal