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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agentforce Commerce

    Score7.9 out of 10
    N/ASalesforce Agentforce Commerce (formerly Commerce Cloud, and Demandware before that) is a cloud-based eCommerce solution for enterprises with merchandising tools, such as sorting, filtering, and image zooming, allowing customers to browse products.

    $4

    per month

    Semrush

    Score8.5 out of 10
    N/ASemrush is a relatively popular search engine optimization tool set from the company of the same name based in Pennsylvania and founded in 2008. Largely the platforms relies on competitive intelligence, and features SEO staples like backlink checking, keyword analysis to refine SEO and PPC campaigning and locate low-cost / high-yield keywords, analysis of competitors who co-occupy desired ad and listing spaces, domain vs. domain analysis, as well as site audit and domain tracking. Semrush can…

    $139.95

    per month

    Pricing
    Agentforce CommerceSemrush
    Editions & Modules
    No answers on this topic
    Pro
    $139.95
    per month
    Guru
    $249.95
    per month
    Business
    $499.95
    per month
    Offerings
    Pricing Offerings
    Agentforce CommerceSemrush
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsB2B Commerce: Starter - $4 price/order Growth - $6 price/order Plus - $8 price/order B2C Commerce: Starter - 1% Gross Merchandise Value Growth - 2% Gross Merchandise Value Plus - 3% Gross Merchandise Value B2B2C Commerce: 1% Gross Merchandise Value17% discount for annual pricing.
    More Pricing Information
    Community Pulse
    Agentforce CommerceSemrush
    Considered Both Products
    Salesforce
    No answer on this topic
    Semrush
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    21 Answers
    100%
    Would buy again
    107 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    16 Answers
    98%
    Delivers good value for the price
    95 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    21 Answers
    99%
    Happy with the feature set
    106 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    15 Answers
    99%
    Lived up to sales and marketing promises
    97 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    15 Answers
    99%
    Implementation went as expected
    95 Answers
    Features
    Agentforce CommerceSemrush
    Online Storefront
    Comparison of Online Storefront features of Salesforce Agentforce Commerce and Semrush
    Feature
    Salesforce Agentforce Commerce
    8.9
    44 Ratings
    13% above category average
    Semrush
    -
    Ratings
    Product catalog & listings9.339 Ratings00 Ratings
    Product management9.339 Ratings00 Ratings
    Bulk product upload8.138 Ratings00 Ratings
    Branding9.139 Ratings00 Ratings
    Mobile storefront9.335 Ratings00 Ratings
    Product variations9.341 Ratings00 Ratings
    Website integration8.639 Ratings00 Ratings
    Visual customization8.040 Ratings00 Ratings
    CMS9.437 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Salesforce Agentforce Commerce and Semrush
    Feature
    Salesforce Agentforce Commerce
    9.1
    34 Ratings
    17% above category average
    Semrush
    -
    Ratings
    Abandoned cart recovery8.928 Ratings00 Ratings
    Checkout user experience9.234 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of Salesforce Agentforce Commerce and Semrush
    Feature
    Salesforce Agentforce Commerce
    9.5
    33 Ratings
    13% above category average
    Semrush
    -
    Ratings
    eCommerce security9.533 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Salesforce Agentforce Commerce and Semrush
    Feature
    Salesforce Agentforce Commerce
    8.3
    38 Ratings
    8% above category average
    Semrush
    -
    Ratings
    Promotions & discounts8.736 Ratings00 Ratings
    Personalized recommendations8.138 Ratings00 Ratings
    SEO8.233 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Salesforce Agentforce Commerce and Semrush
    Feature
    Salesforce Agentforce Commerce
    9.2
    41 Ratings
    13% above category average
    Semrush
    -
    Ratings
    Multi-site management9.235 Ratings00 Ratings
    Order processing8.938 Ratings00 Ratings
    Inventory management9.237 Ratings00 Ratings
    Shipping9.530 Ratings00 Ratings
    Custom functionality9.338 Ratings00 Ratings
    SEO
    Comparison of SEO features of Salesforce Agentforce Commerce and Semrush
    Feature
    Salesforce Agentforce Commerce
    -
    Ratings
    Semrush
    8.0
    154 Ratings
    4% above category average
    Keyword analysis00 Ratings8.6154 Ratings
    Backlink management00 Ratings8.4147 Ratings
    SERP ranking tracking00 Ratings8.4150 Ratings
    Page grader00 Ratings7.9129 Ratings
    Competitive analysis00 Ratings8.5149 Ratings
    Site audit / diagnostics00 Ratings8.0150 Ratings
    Site recommendations00 Ratings7.7139 Ratings
    Task management00 Ratings6.491 Ratings
    SEO Channels
    Comparison of SEO Channels features of Salesforce Agentforce Commerce and Semrush
    Feature
    Salesforce Agentforce Commerce
    -
    Ratings
    Semrush
    8.2
    140 Ratings
    8% above category average
    Local SEO00 Ratings8.1128 Ratings
    Social SEO00 Ratings8.0106 Ratings
    Mobile SEO00 Ratings8.5113 Ratings
    Global SEO00 Ratings8.1114 Ratings
    SEO Platform & Account Management
    Comparison of SEO Platform & Account Management features of Salesforce Agentforce Commerce and Semrush
    Feature
    Salesforce Agentforce Commerce
    -
    Ratings
    Semrush
    8.4
    125 Ratings
    0% below category average
    Multi-domain support00 Ratings8.1115 Ratings
    Integration with web analytics tools00 Ratings8.7119 Ratings
    Best Alternatives
    Agentforce CommerceSemrush
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Serpstat
    Score10 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Yoast
    Score8.5 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    Google Trends
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Agentforce CommerceSemrush
    Likelihood to Recommend
    8.7
    (55 ratings)
    8.2
    (154 ratings)
    Likelihood to Renew
    7.8
    (11 ratings)
    9.1
    (3 ratings)
    Usability
    9.2
    (11 ratings)
    8.2
    (10 ratings)
    Availability
    8.0
    (1 ratings)
    9.1
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    7.3
    (1 ratings)
    Support Rating
    9.0
    (3 ratings)
    9.9
    (17 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (2 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Agentforce CommerceSemrush
    Likelihood to Recommend
    Salesforce
    Global Sites; larger commerce organizations but not too large where the % rev-share would affect its feasibility in a feature comparison. Salesforce is rock solid in infrastructure and rarely has outages or issues; it scaled appropriately for holiday peak and was able to accomplish anything we put our minds to as long as we staffed development appropriately. The latter, however, is not to be overlooked. Developers are necessary and expensive.
    Incentivized
    Read full review
    Semrush
    This is suited to plan for keywords in a single market, but it struggles when you need to consolidate several markets. It is well-suited to discover new keywords directly related to the ones being used currently to expand the content the company is creating to get better results.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Traffic - When we have sales, our traffic will increase exponentially and their cloud can handle the huge uptick in traffic we receive without overloading our servers.
    • Site updates - it continually monitors in the background for any upgrades or updates needed so we don't have to go in and do it ourselves. A real time saver!
    • Integration - outside plugins and add-ons are easy to install with Salesforce commerce cloud as it allows a seamless integration of extra plug ins onto our site.
    Incentivized
    Read full review
    Semrush
    • Great visuals for keyword position tracking, love that you can see the page that is ranking
    • Enjoyed the auto-generated reporting feature (specifically in the context of keyword position tracking)
    • Shows many different and useful views for competitive research
    • Great templated keyword research tools for those who are not as hands-on with SEO
    • I LOVE the Keyword Magic Tool for honing in on longtail, high-opportunity keywords
    Read full review
    Cons
    Salesforce
    • The UX within the Business Manager portion of Demandware, the primary interface for marketers, is generally a confusing, inconsistent mess. Particularly infuriating are the lack of consistency for search and sort behavior within the tool.
    • A number of useful features, such as the ability to set schedules or tie features to unique customer segments, have seemingly arbitrary limitations imposed.
    • Demandware's idea of leveraging the community to be a learning resource and a sounding board for new ideas and features is a nice theory, but in practice it doesn't work for businesses with a lot of customization. I'm left with the impression that individual support is not a priority.
    Incentivized
    Read full review
    Semrush
    • Extra seats can be expensive, as [an] agency with multiple team members this can be frustrating
    • Backlink data is not great, misses out a lot of backlinks (better off using a specialist backlink tool like Link research tools LRT)
    • Tracking multiple keywords, across multiple clients can be costly
    Read full review
    Likelihood to Renew
    Salesforce
    A huge factor influencing our decision to remain on the Demandware platform is that our new parent company is standardizing all its luxury brands in the US on it. We are fortunate. However, even if we had remained an independent company, I believe we would continue on the Demandware platform for all the reasons outlined in this review. I appreciate the stability the platform has provided to our eCommerce site in the last three years as well as the continuous improvements and technological advances being rolled out that will allow us to keep the site fresh, engaging, modern and stable. I've heard many horror stories from colleagues on other platforms who struggle with the expense and complexity involved with making what should be minor and simple changes and updates to their sites.
    Read full review
    Semrush
    I [previously] used Semrush for many years and I cannot find any other tool being so complete and easy to use.
    Incentivized
    Read full review
    Usability
    Salesforce
    The overall ease of using the system. Consolidation in location for our team members. Mobile application for on the go research, as many of our team members are constantly traveling to job sites or to meet clients. No more duplicate calls to current customers, since we have 12 different divisions that span the company. Mostly the ability to look at the database when our team members begin cultivating a new
    lead/prospect with a potential customer to see if anyone within the team has a
    relationship with that person or the company they work for.
    Incentivized
    Read full review
    Semrush
    The interface is a little less intuitive than it could be. The data is often available but filtering and manipulating the data can be a little difficult at times. Expanded comparisons would be helpful since most of the time seeing more than a few competitors at a time allows for a better sense of how to forecast.
    Incentivized
    Read full review
    Reliability and Availability
    Salesforce
    We have only had one instance where the platform went down in the time we have been using it.
    Read full review
    Semrush
    Semrush available when you need it!
    Read full review
    Performance
    Salesforce
    No answers on this topic
    Semrush
    SemRush performs well with few errors!
    Read full review
    Support Rating
    Salesforce
    They are very responsive and a support technician will be assigned quickly. Even if there is further clarification needed for the ticket, or a solution is not immediately available, you feel that someone is there and staying on top of the issue. Most common issues are resolved quickly and satisfactorily.
    Incentivized
    Read full review
    Semrush
    I'm in a FB group for Semrush paid users and it amazing! They are fast to respond, take suggestions and help with questions. I have not felt alone in using this product at all. Highly recommend their support team. When I had an issue I can jump into the group and they will help get me the right person to help or even tag their programmers to look at something that is going on. Love the group!
    Read full review
    In-Person Training
    Salesforce
    The in-person training was thorough. Trainer was pretty dry, but covered everything really well.
    Read full review
    Semrush
    No answers on this topic
    Implementation Rating
    Salesforce
    Implementation went fairly smoothly.
    Read full review
    Semrush
    I did it by myself and do not have a comment!
    Read full review
    Alternatives Considered
    Salesforce
    When I think of Salesforce products, I sometimes think of them interchangeably as one big lump. It's hard not to be incredibly immersed in the ecosystem day in and day out and taking advantage of resources like Trailhead. While Microsoft Dynamics compares in quality and offerings, it doesn't offer the same engagement and resources as Salesforce in its communications, social, and marketing, which makes a difference in terms of relevance and help. Commerce Cloud comes with the support you need to succeed and the tools you need to grow. In a high demand consumer world, we need products like this to keep up and get ahead. The minute we catch up, we're behind. Salesforce helps you stay on pace and create the unique and personalized experiences customers everywhere expect.
    Incentivized
    Read full review
    Semrush
    We have used both Ahrefs and Semrush extensively at our agency and Semrush remains the tool of choice. We find that Semrush has the largest selection of tools & features to use, with the highest accuracy, and provides top-tier analysis recommendations. It's really is the ultimate all-in-one tool when comparing other performance measurement tools in the digital marketing space.
    Incentivized
    Read full review
    Scalability
    Salesforce
    No answers on this topic
    Semrush
    Semrush is flexible and scalable software which can be deployed across multiple departments and sites as needed.
    Read full review
    Return on Investment
    Salesforce
    • In my experience I see most of the retailers see better sales after moving to Demandware.
    • Site performance is really good if the application built with best practices suggested by Demandware.
    • Service integrations have some limitations in terms of quota etc but still all are inside manageable grounds.
    Incentivized
    Read full review
    Semrush
    • Using Semrush on behalf of our clients, we have seen some impressive growth in organic visibility, traffic, conversion and revenue, across multiple industries.
    • The site checks available with Semrush have helped us to pitch and sell our services, securing new clients.
    Incentivized
    Read full review
    ScreenShots