Salesforce Lightning Components & Developer Experience vs. WizeHive Zengine

If you have a large customer base and a large amount of data on each of your customers, it is really strong in creating personalized content that your salespeople can use in their pitch meetings—and then setting up workflows for automated for lifecycle journey creations to automatically go out to customers.

Incentivized

I highly recommend this software, as it has allowed us to be much more transparent with the delivery of benefits and their applications, also the hours of work in this regard are less, allowing staff to devote to other tasks. A very useful and necessary software.

Incentivized

• It has a very smooth integration with Salesforce and third-party tools, ensuring easy tracking of policies and assets.
• It also has impressive security features like used-based permissions and encrypted data.
• Everything can be managed from a centralized place which saves a lot of time.

Incentivized

• It has made the application, which is almost identical to the application questions previously displayed by our old service, seem less daunting and more user friendly to grant applicants.
• The grant review team has exclaimed that the side-by-side review option is the best feature ever invented and has saved them loads of paper.
• Internally, I appreciate the ease of use of the back end system. Being able to easily assign grants to reviews both in and outside the organization, easily create queries for the stats I need, and the ability to move application through the steps of the system seamlessly make this my top choice since I'm the only staff member dedicated to the Foundation which leaves me with lots on my plate to balance.

Incentivized

• It takes a while before it recognizes bounced emails.
• We get so many notifications from a single action. Not sure if this can be modified in the settings though.
• Error messages are sometimes unclear which makes it hard for us to identify the problem.

• It's messy- we can only apply a question to a certain amount of applications so we have 2-3 of a lot of questions
• The affiliate directors can't export an excel file from their dashboard
• If a question changes or becomes required or not required it impacts all past applications

Incentivized

We are so happy with the service that we just signed the contract for another year.

Incentivized

It's very good, but it's still living in a little bit in an older design aspect, but I think a lot of it is about to come out, just hasn't quite gotten there yet. Still a little clunky from a you have to know it to know it or you know it to use it. It takes a little bit of training to get into it. It's not quite the, anybody can come in and start using it immediately, type feel.

Incentivized

The platform is very basic. On the other and, our staff does not take advantage of its full capabilities because such features did not work well for us/fit our needs

Incentivized

I am not an administrator so there may very well be outstanding Support and I am just not privy to it. On a user level it's hard to gauge the effectiveness and responsiveness of Support because nearly everything has to go through an administrator

Incentivized

We didn’t really use their support. I wish they would have told us more about the fact they were changing to get rid of the flash player as that was the main reason we left.

Incentivized

Their design team gave us the option to save some money by creating the forms ourselves for both the submission and review portals. This also allowed us to get to a point where we felt very comfortable in any future changes that would need to be made to forms since we were so immersed in creating them.

Incentivized

We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.

Incentivized

SurveyMonkey and SurveyGizmo are great to use for other programs and events that require collecting fairly basic responses and feedback, however, these don't provide the level of information and data that is needed for our grants processes. WizeHive provides a number of tools and other benefits that are just beyond these products' capabilities

Incentivized

• Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions.
• Tracking of current jobs and relating them to past jobs is very useful.
• More efficient use of Sales Reps time.
• Sales Managers have good visibility into how their people are working.

Incentivized

• Zengine is definitely a time-saver, but there are a myriad of grant management software platforms on the market that save just as much time, some even more time-saving. But if you have a basic need to offer an application process of any sort (grant, scholarship, etc.) to the public, Zengine can be very helpful in saving time and keeping everything related to the grant handy in one location, and all connected (application, reviews, final reports, etc.).

Incentivized