Salesforce Maps vs. Xactly AlignStar

If you are a small business or have a small team in the field, anything Salesforce and its components should be avoided. Its price-point and ROI are overstated.

Incentivized

If you have reps and need territories assigned geographically then AlignStar is a great option. While we do not have reps in the field, I can see how powerful it can be in aligning territories not only based on estimated revenue or some other metric but also with rep location and driving in mind.

Incentivized

• Color coding different accounts or data fields.
• Ability to see travel time and not just distance.
• Lots of data fields to pull from - big recent improvement.

Incentivized

• Detailed label options by ZIP code. I know the immediate impact of moving a single ZIP code.
• Territory Optimizer. If we are having trouble figuring out the correct configuration for a particular area, its helpful to see what the program suggests. It may come up with something we hadn't thought of yet.
• Custom layers. I am able to mark the previous territory boundaries, so if we want to undo a change, I know exactly where we started from.

Incentivized

• Lots of glitches
• Get signed out often, which interrupts the day
• Could be more intuitive

Incentivized

• Easier functionality to label the territories. We currently still use the desktop app and labels for any feature are rather small and not intuitive.
• Speed of the application. The desktop version we currently use tends to be a bit slower and runs into the "application not responding" issue quite often.
• Ability for the desktop version to automatically update Salesforce. It would be nice if I could have Alignstar update a field on an account record in Salesforce when I make updates in Alignstar.

Incentivized

Worked well once you figured it out. The 'help portal' was no 'help'. Once you get done self-teaching yourself enough of the terminology and workings, it is pretty quick and easy to use. But the learning curve, again, is not worth the time or effort

Incentivized

Support was comical. It was barely available and the few times I did get help the language barrier was extraordinarily problematic

Incentivized

MapAnything is very easy to use but it appears that similar companies are too. Because of the new pricing structure, they are expensive.

Incentivized

Javelin is another tool that we have used to assist us with territory alignment. Great tool. AlignStar is on par with Javelin.

Incentivized

• Increased efficiency
• Reduced labor time
• Improved visibility

Incentivized

• Easy to continuously plan forward for any potential changes by playing around with the optimization software. Able to more easily adapt our sales team and plan forward

Incentivized