Incentivizing Sales Performance Made Easy
January 10, 2024
Incentivizing Sales Performance Made Easy
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Xactly Incent
I am an administrator and help commissionable employees with questions or issues. I use Xactly Incent to troubleshoot issues and for management reporting. Xactly Incent addresses the problem of managing multiple compensation plans that have very complicated calculations that would be challenging with other financial tools.
- General customization and custom reporting
- Calculation of complex plan rules and data
- The application runs quickly and efficiently
- Not much down time with the program
- Document routing and workflow
- I am a little confused by the employee setup and why there is a person and a position record and how they work together. Seems like it could be simpler, maybe just one screen to set up a new employee.
- I would like to have somebody to speak with when submitting support tickets. Some questions are quite complicated and would benefit from discussions, rather than trying to communicate an issue via email.
- I am not aware of the company investment, but the overall result is fantastic. Employees visibility to commissions and components of their commissions is great. They have much more accessibility to their numbers and better understanding of how commissions are calculated. They can also review commissions at their convince on the application.
- There seems to be more employee engagement and satisfaction with the overall commission process and reporting with Xactly Incent.
With more visibility into the process through reporting, employees are better able to understand components of their compensation plans and then suggest improvements that incentivize them more to improve company financials. With the reporting, management can better tailor future plans to their objectives. Specifically, they can better see where the commission money is being spent and change future plans to drive better performance.
I mainly use Xactly Incent as an administrator and do not get into the higher level analysis and decision making. I do think Xactly Incent is good at providing the needed information in a concise manner. And it is much more timely than the previous process.
We do not integrate with other systems at this time. Data into Xactly Incent comes from multiple systems via one data file upload. Output to the Payroll system is a manual process.
Data from Xactly Incent is used mostly by Finance to evaluate commission accrual expense accuracy. It is also used by Sales Operations to determine if our compensation plans are rewarding the correct behaviors.
I have not used or evaluated other products. Previously, we used Excel spreadsheets to calculate and communicate commission information. Xactly Incent is quite an improvement over the old process.
Do you think Xactly Incent delivers good value for the price?
Yes
Are you happy with Xactly Incent's feature set?
Yes
Did Xactly Incent live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Xactly Incent go as expected?
Yes
Would you buy Xactly Incent again?
No