3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 2.7 out of 100
73 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.3 out of 100

Feature Set Ratings

    Preview Dialer

    Salestools.io (discontinued)

    Feature Set Not Supported
    N/A
    7.3

    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)

    73%
    InsideSales.com / XANT PowerDialer for Salesforce (discontinued) ranks higher in 4/4 features

    Contact preview

    N/A
    0 Ratings
    8.0
    80%
    12 Ratings

    Dialer-CRM integration

    N/A
    0 Ratings
    8.0
    80%
    14 Ratings

    Call notes & tags

    N/A
    0 Ratings
    7.0
    70%
    14 Ratings

    Automatic call logging

    N/A
    0 Ratings
    6.0
    60%
    14 Ratings

    Core Dialer

    Salestools.io (discontinued)

    Feature Set Not Supported
    N/A
    7.0

    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)

    70%
    InsideSales.com / XANT PowerDialer for Salesforce (discontinued) ranks higher in 7/7 features

    Outbound dialing

    N/A
    0 Ratings
    8.0
    80%
    14 Ratings

    Inbound routing

    N/A
    0 Ratings
    7.0
    70%
    11 Ratings

    Custom caller ID

    N/A
    0 Ratings
    7.0
    70%
    12 Ratings

    Click-to-call

    N/A
    0 Ratings
    7.0
    70%
    13 Ratings

    Recorded voicemail drop

    N/A
    0 Ratings
    6.0
    60%
    8 Ratings

    Dialer contact import

    N/A
    0 Ratings
    7.0
    70%
    11 Ratings

    Campaign & list management

    N/A
    0 Ratings
    7.0
    70%
    9 Ratings

    Call Follow-up and Quality Assurance

    Salestools.io (discontinued)

    Feature Set Not Supported
    N/A
    6.7

    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)

    67%
    InsideSales.com / XANT PowerDialer for Salesforce (discontinued) ranks higher in 3/3 features

    Follow-up calls

    N/A
    0 Ratings
    7.0
    70%
    10 Ratings

    Dialer reporting & analytics

    N/A
    0 Ratings
    6.0
    60%
    10 Ratings

    Dialer compliance

    N/A
    0 Ratings
    7.0
    70%
    10 Ratings

    Attribute Ratings

    • InsideSales.com / XANT PowerDialer for Salesforce (discontinued) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    2.7

    Salestools.io (discontinued)

    27%
    3 Ratings
    8.0

    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)

    80%
    32 Ratings

    Usability

    Salestools.io (discontinued)

    N/A
    0 Ratings
    8.0

    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)

    80%
    6 Ratings

    Support Rating

    Salestools.io (discontinued)

    N/A
    0 Ratings
    8.0

    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)

    80%
    1 Rating

    Likelihood to Recommend

    Discontinued Products

    Salestools.io works perfectly for companies using a CRM or whatever other CRM software involving customer data. Also, Salestools.io is perfect to deal with the creation of an outreach campaign in an automatic way. You won't need to do follow-up yourself. However, it needs some training to work with it perfectly. In general is a great outbound sales tool.
    Read full review

    Discontinued Products

    Outbound dialing is where it excels. It's especially good with larger teams of reps. Organizing through campaigns and seek lists is very powerful once you understand how to use it. There is definitely a learning curve with seek lists (I've spent tons of time on the phone with their support staff) but once you understand it the possibilities are endless. You can sort which leads show up by a variety of filters. Even with a list of 10,000+ leads and 5 reps calling on it, you can ensure no leads show up in two reps lists, the reps are calling specific territories, and even skipping leads that are likely on their lunch break! One my of favorite tricks with seek lists and only calling people with titles like Director/VP/C-Level before 8:30am or after 5pm their time, when those people are more willing to pick up the phone. They also appreciate a sales rep who is putting in the extra time to call during those blocks.
    Read full review

    Pros

    Discontinued Products

    • Generating new opportunities
    • Automating our Sales process
    • Accurate and up to date data!
    Read full review

    Discontinued Products

    • Organizes your leads based on the parameters you set so you call the hottest leads first.
    • Connects with your phone so you can dial from your computer without having to enter the numbers every time.
    • It also allows you to record the notes from the call right there and they get added to the completed task in Salesforce.
    Read full review

    Cons

    Discontinued Products

    • You can't have custom fields, so forget about having customized emails other than the basic Name, Title, Company.
    • Salestools is plenty of super cool features, all (at least all the ones we used) are buggy and unusable in the end.
    • Can't have blacklisted addresses and domains.
    • Support will take days to respond, especially if you report a bug (it seems they will work extra hard to fix the bug, and then tell you that it didn't exist in the first place)
    • Virtually every other feature has bugs.
    Read full review

    Discontinued Products

    • No call parking features for inbound calls, if on a call through the dialer, one cannot place that call on hold to take the second call.
    • All notes are lost when another inbound call comes in, whether or not you accept that call.
    Read full review

    Pricing Details

    Salestools.io (discontinued)

    Starting Price

    Editions & Modules

    Salestools.io (discontinued) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      InsideSales.com / XANT PowerDialer for Salesforce (discontinued)

      Starting Price

      Editions & Modules

      InsideSales.com / XANT PowerDialer for Salesforce (discontinued) editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        Required

        Additional Details

        Usability

        Discontinued Products

        No answers on this topic

        Discontinued Products

        I like that it is simple, functional and I can rely on it to help me get my work done everyday. My job became much harder without InsideSales.com. The new CRM I am using has confusing features and too much going on sometimes. There are so many fields and functions that I find unnecessary--what sucks is when I look at my screen at all these empty fields, it makes me feel incomplete. With InsideSales.com, I knew what to put in every box and why it would be important. I could put it in once and whether it was my manager, case admin or data analyst or me, we all knew where to find it. With our new system, I find myself having to do more input and data entry for other people to benefit--no longer a "one shot, one kill" deal.
        Read full review

        Support Rating

        Discontinued Products

        No answers on this topic

        Discontinued Products

        They are providing good support. We can contact any time to raise our query.
        Read full review

        Alternatives Considered

        Discontinued Products

        We have been trying KLENTY mainly, however, the Prospector of Salestools.io is quite superior. For both cases, the preparation of campaigns are not as easy as it sounds, but as soon as you do the first, it will be easier for your business. Salestools.io has a better and easier interface and the webpage is superb. If you are looking just for follow-up, PLENTLY with doing, but if you need to find a prospect, Salestools.io is the service you need.
        Read full review

        Discontinued Products

        I am actually not on the decision making side, but we used PowerDialer because of the easy to use integration with our CRM with Salesforce. Having these two tools in tandem was a great platform for us to do prospecting.
        Read full review

        Return on Investment

        Discontinued Products

        • ROI has been very high!
        • Time saved
        • Predictable pipeline, meaning i know what we can achieve next month!
        Read full review

        Discontinued Products

        • Improved Connect Rates - Knowing when our team has the highest chance of success has helped us optimize our call blocks, leading to an improved connect rate.
        • Dials - With dialer lists and click to call functionality, we are able to make more dials to the right people.
        • Rep achievement - Though harder to quantify, the gamification has focused the team around the right KPIs.
        Read full review

        Screenshots

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