One stop solution to connect with large number of clients
May 28, 2021

One stop solution to connect with large number of clients

Akhil Jain | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with PowerDialer for Salesforce, from XANT (formerly InsideSales.com)

[PowerDialer for Salesforce, from XANT (formerly InsideSales.com) is] generally used by sales department to connect with the clients on the call.

Pros

  • Dials from a local number
  • Easier to make notes during conversation
  • Record all [your] calls

Cons

  • Some times face issue in Call logs
  • Click to dial have some glitches
  • All data get removed when incoming call come
  • We can connect with more number of clients
  • Easy to use not heavy training required
  • Saves Our Time
  • Freshworks CRM (formerly Freshsales)
[PowerDialer for Salesforce, from XANT (formerly InsideSales.com) is] cost effective and can use it without any training that saves lot of time. It helps to connect more [clients] and getting more business. We can easily track inbound and outbound calling. We can check leads to call. Support team is also there for us to help.

Do you think InsideSales.com / XANT PowerDialer for Salesforce (discontinued) delivers good value for the price?

Yes

Are you happy with InsideSales.com / XANT PowerDialer for Salesforce (discontinued)'s feature set?

Yes

Did InsideSales.com / XANT PowerDialer for Salesforce (discontinued) live up to sales and marketing promises?

Yes

Did implementation of InsideSales.com / XANT PowerDialer for Salesforce (discontinued) go as expected?

Yes

Would you buy InsideSales.com / XANT PowerDialer for Salesforce (discontinued) again?

Yes

They are providing good support. We can contact any time to raise our query.
Its Cost effective, easy to use and user friendly. Each and Every call activity we can track in one go.
PowerDialer [for Salesforce, from XANT (formerly InsideSales.com)] allows us to make [calls] from local [numbers] that increases more chances to connect with customers. Its great to use and make calls in other [countries] also. Its less useful for inbound calls[,] it [makes it] difficult [to execute] and there [are] some [glitches] when [you get an incoming call]. If you report an issue you never get feedback so sometimes it feels like you are wasting time reporting issue[.]

InsideSales.com / XANT PowerDialer for Salesforce (discontinued) Feature Ratings

Dialer Logistics ()
Not Rated
7.3
Contact preview
8
Dialer-CRM integration
8
Call notes & tags
7
Automatic call logging
6
7.0
Outbound dialing
8
Inbound routing
7
Custom caller ID
7
Click-to-call
7
Recorded voicemail drop
6
Dialer contact import
7
Campaign & list management
7
6.7
Follow-up calls
7
Dialer reporting & analytics
6
Dialer compliance
7

Comments

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