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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sangoma Asterisk

    Score8.7 out of 10
    N/AAsterisk is an open source toolkit for building communications applications, now owned and supported by Sangoma (acquired with Digium in 2018). Most Asterisk-based systems and solutions require additional components (e.g. IP-phones, VoIP gateways or telephony interface cards, and other hardware), and expertise.N/A

    Signal

    Score9.2 out of 10
    N/ASignal is an open source cross-platform messaging app featuring end-to-end encryption to keep conversations private and secure, boasting no ads, no affiliate marketers, and no creepy tracking in Signal. Users can focus on sharing the moments that matter.

    $0

    Pricing
    Sangoma AsteriskSignal
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Sangoma AsteriskSignal
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Sangoma AsteriskSignal
    Small Businesses
    Sangoma Communications Platform
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    Medium-sized Companies
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    Enterprises
    Cisco VoIP PBX (discontinued)
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    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sangoma AsteriskSignal
    Likelihood to Recommend
    8.0
    (8 ratings)
    9.0
    (3 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Sangoma AsteriskSignal
    Likelihood to Recommend
    Sangoma
    Digium Asterisk is well suited for a city government as a communications solution for internal and external use. Other options like PBX are more expensive and hard to escalate. VoIP makes it easier to use the communications infrastructure instead that already exists rather than having to wire every phone when the solution is a digital or analog phone. In my city, government offices are not in the same place, which makes it harder to communicate everything together.
    Incentivized
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    Open Source
    Signal is great for high-security applications where privacy is a concern, perhaps because of the sensitive nature of the materials being communicated. For instance, if you are sending sensitive information about a film that hasn't been released yet, and you want to make sure that paparazzi and fans don't get access to spoiler information, Signal is a great way to communicate.
    Incentivized
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    Pros
    Sangoma
    • Easy communication and configuration with many soft phone and hard phone models
    • A great community that helps the software have more and more functionality
    Incentivized
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    Open Source
    • Encryption end to end
    • Audio quality
    • Ability to permanently delete messages and history
    Incentivized
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    Cons
    Sangoma
    • Transferring to a Voicemail is particularly hard to do, and calls tend to drop when transferring.
    • I would like a different interface; the current one feels clumsy
    • Over the weekend, it logs you out, and you have to remember your password or reset it to gain access.
    Incentivized
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    Open Source
    • Backup functionality on iOS devices
    • Sometimes messages can be delayed
    Incentivized
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    Usability
    Sangoma
    User friendly. Very little training to use it
    Incentivized
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    Open Source
    No answers on this topic
    Support Rating
    Sangoma
    I have asked in the not so recent past about having my phone updated with my saved Digium "favorites" list but it doesn't seem that this is possible
    Incentivized
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    Open Source
    I've never contacted support but I see that they are on the ball for bug fixes, highly communicative in release notes, and continually releasing updates to Signal that address common user complaints. Given how responsive the development team is, and how they are continually improving Signal, I think their support is top notch.
    Incentivized
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    Alternatives Considered
    Sangoma
    Recently I've been using Vonage Business, and while it is far more expensive and a lot less configurable than Digium, the mobility is essential for my new role. Digium is ideal for a business with both a very technical staff and a user base that is not remote. Digium was selected due to price and ability to create custom applications.
    Incentivized
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    Open Source
    Signal is far and away better and more feature-rich. Skype is no longer the app it used to be before Microsoft acquired it, and WhatsApp, while trying to be much like Signal with claims, has too many features that lead to a sense of insecurity as it's too widely used and used for too many things.
    Incentivized
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    Return on Investment
    Sangoma
    • being zero cost, we saved at least 3 million on what a legacy pbx would have cost
    • the savings and speed means lower cost on our service making us more competitive
    • stability
    Incentivized
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    Open Source
    • Communication is crucial to accomplishing our mission
    • Cost of similar commercial apps could be very prohibitive
    Incentivized
    Read full review
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