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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Analytics Cloud

    Score8.1 out of 10
    N/AThe SAP Analytics Cloud solution brings together analytics and planning with integration to SAP applications and access to heterogenous data sources. As the analytics and planning solution within SAP Business Technology Platform, SAP Analytics Cloud supports trusted insights and integrated planning processes enterprise-wide to help make decisions without doubt.

    $36

    per month per user

    Webtrends Analytics

    Score3 out of 10
    N/AWebTrends provides an enterprise web analytics platform and, according to Forrester, has a strong focus on support for mobile and social channels and a very open platform. Webtrends competes directly with Adobe Site Catalyst, IBM Coremetrics. and comScore DigitalAnalytix.N/A
    Pricing
    SAP Analytics CloudWebtrends Analytics
    Editions & Modules
    SAP Analytics Cloud for Business Intelligence
    $36.00
    per month per user
    SAP Analytics Cloud for Planning
    Price upon request
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP Analytics CloudWebtrends Analytics
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA 30-day trial with SAP Analytics Cloud is available, supporting analytics enterprise-wide. A trial can be extended up to 90 days on request.
    More Pricing Information
    Community Pulse
    SAP Analytics CloudWebtrends Analytics
    Considered Both Products
    SAP
    No answer on this topic
    Webtrends
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    313 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    266 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    300 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    85%
    Lived up to sales and marketing promises
    178 Answers
    No answers on this topic
    Implementation went as expected
    85%
    Implementation went as expected
    221 Answers
    No answers on this topic
    Features
    SAP Analytics CloudWebtrends Analytics
    BI Standard Reporting
    Comparison of BI Standard Reporting features of SAP Analytics Cloud and Webtrends Analytics
    Feature
    SAP Analytics Cloud
    7.6
    357 Ratings
    7% below category average
    Webtrends Analytics
    -
    Ratings
    Pixel Perfect reports7.4302 Ratings00 Ratings
    Customizable dashboards7.9345 Ratings00 Ratings
    Report Formatting Templates7.4319 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of SAP Analytics Cloud and Webtrends Analytics
    Feature
    SAP Analytics Cloud
    7.5
    358 Ratings
    6% below category average
    Webtrends Analytics
    -
    Ratings
    Drill-down analysis7.9348 Ratings00 Ratings
    Formatting capabilities7.3345 Ratings00 Ratings
    Integration with R or other statistical packages6.9256 Ratings00 Ratings
    Report sharing and collaboration8.1334 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of SAP Analytics Cloud and Webtrends Analytics
    Feature
    SAP Analytics Cloud
    7.4
    339 Ratings
    10% below category average
    Webtrends Analytics
    -
    Ratings
    Publish to Web7.7290 Ratings00 Ratings
    Publish to PDF7.8321 Ratings00 Ratings
    Report Versioning7.5282 Ratings00 Ratings
    Report Delivery Scheduling7.5278 Ratings00 Ratings
    Delivery to Remote Servers6.758 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of SAP Analytics Cloud and Webtrends Analytics
    Feature
    SAP Analytics Cloud
    7.4
    343 Ratings
    8% below category average
    Webtrends Analytics
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.8325 Ratings00 Ratings
    Location Analytics / Geographic Visualization7.5312 Ratings00 Ratings
    Predictive Analytics7.2312 Ratings00 Ratings
    Pattern Recognition and Data Mining7.099 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of SAP Analytics Cloud and Webtrends Analytics
    Feature
    SAP Analytics Cloud
    8.2
    349 Ratings
    3% below category average
    Webtrends Analytics
    -
    Ratings
    Multi-User Support (named login)8.2323 Ratings00 Ratings
    Role-Based Security Model8.0331 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.1324 Ratings00 Ratings
    Report-Level Access Control8.2134 Ratings00 Ratings
    Single Sign-On (SSO)8.5327 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of SAP Analytics Cloud and Webtrends Analytics
    Feature
    SAP Analytics Cloud
    7.4
    294 Ratings
    4% below category average
    Webtrends Analytics
    -
    Ratings
    Responsive Design for Web Access7.5283 Ratings00 Ratings
    Mobile Application6.8247 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile7.0274 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of SAP Analytics Cloud and Webtrends Analytics
    Feature
    SAP Analytics Cloud
    7.1
    66 Ratings
    9% below category average
    Webtrends Analytics
    -
    Ratings
    REST API7.156 Ratings00 Ratings
    Javascript API7.049 Ratings00 Ratings
    iFrames7.143 Ratings00 Ratings
    Java API7.142 Ratings00 Ratings
    Themeable User Interface (UI)7.451 Ratings00 Ratings
    Customizable Platform (Open Source)6.843 Ratings00 Ratings
    Best Alternatives
    SAP Analytics CloudWebtrends Analytics
    Small Businesses
    Cyfe
    Score4 out of 10
    Matomo Analytics
    Score9 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.2 out of 10
    Lead Forensics
    Score8.9 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    Chartbeat
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Analytics CloudWebtrends Analytics
    Likelihood to Recommend
    8.1
    (382 ratings)
    7.1
    (30 ratings)
    Likelihood to Renew
    8.7
    (22 ratings)
    5.4
    (25 ratings)
    Usability
    7.7
    (307 ratings)
    5.4
    (7 ratings)
    Availability
    5.0
    (1 ratings)
    9.0
    (4 ratings)
    Performance
    4.0
    (1 ratings)
    8.2
    (3 ratings)
    Support Rating
    6.3
    (73 ratings)
    8.8
    (8 ratings)
    In-Person Training
    9.0
    (1 ratings)
    9.7
    (3 ratings)
    Online Training
    5.1
    (2 ratings)
    9.0
    (4 ratings)
    Implementation Rating
    6.3
    (9 ratings)
    9.9
    (5 ratings)
    Configurability
    5.0
    (1 ratings)
    7.1
    (2 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.0
    (61 ratings)
    -
    (0 ratings)
    Data Sources
    8.1
    (61 ratings)
    -
    (0 ratings)
    Ease of integration
    6.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    SAP Analytics CloudWebtrends Analytics
    Likelihood to Recommend
    SAP
    >> Using SAC predictive analytics capabilities for inventory management in a Production line setup has helped generate Purchase Requisitions and Purchase Orders for raw or semi-finished goods without much head-banging into Demand management rules. It does it beautifully with seamless integration with HANA core MM and PP modules, along with BI integration. It has resulted in 30% greater warehouse storage capacity, thereby saving revenue from piled-up inventory and associated manpower costs. >> SAC sometimes shows latency in working out a large data set, thus giving a poor user experience compared to its competition. Also, it may occasionally show misinterpretations when embedding data from 3rd-party systems into the HANA core dataset.
    Incentivized
    Read full review
    Webtrends
    Scenarios 1. If you want to use web server log files as input to your web analytics, then Webtrends will provides a good product, with great ease of implementation. Don't even think about being cheap on hardware, and make sure Webtrends runs on real servers, not in a VM environment. 2. If you want to use Data Tagging, similar to Google Analytics or Site Catalyst, Webtrends has a powerful product, just be prepared to pay. 3. If you are new to Web Analytics, but it is the strategic direction, start with Webtrends on Premises. Questions to Ask 1. What are you trying to accomplish? 2. Can you place a dollar value on the benefit that you expect/need from Webtrends? 3.Can you live with Webtrends running SaaS?
    Read full review
    Pros
    SAP
    • It makes it easier yo analyse order and related records easily.
    • We can easily maintain and track the performance of employees in organisation.
    • Can easily track various aspects for the growth of an organisation thus allowing real time analysis and tracking of organisation's growth and performance.
    Incentivized
    Read full review
    Webtrends
    • Control privacy, data sharing and competitive industrial knowledge using Webtrends on premises
    • Great control over custom reports, custom dimensions and metrics
    • Flexible tool which allows multiple methods of data capture. To my knowledge it was the first tool with a Tag Builder / Tag Management function built in via a supporting website.
    Read full review
    Cons
    SAP
    • Complexity in Data Modeling
    • SAC supports various data sources, but improvements in the ease of connecting to and integrating with certain data repositories, especially non-SAP databases, would enhance the platform's versatility and integration capabilities.
    • An offline mode for SAC could be valuable for users who need to access and analyze data without an internet connection. Additionally, optimizing performance for large datasets and complex visualizations would contribute to a smoother user experience.
    Incentivized
    Read full review
    Webtrends
    • The big downside, the elephant in the room, is that it does not (as of right now) have on-demand segmenting, drilldowns, etc. You have to think of what you want in advance and create those reports then analyze some data. This is huge. You can, of course, re-analyze old data after creating new reports but you still have to wait. (This deficiency may become obsolete with the release of Webtrends Explore later this month (May 2014).)
    • It has fewer mature integrations with other products and databases than competitors do, although I'm told it works with SharePoint better than anything else does.
    • Its attribution modeling capability is behind Google Analytics'. In my humble opinion, this could be changed quickly if Webtrends would make some tweaks to its standard visitor history files (i.e. preserve the order in which past visits were sourced beyond the single most recent one, rather than storing all those past sources as a randomized list).
    • It doesn't incorporate statistical tests, confidence intervals, or statistical associations. However, this same criticism can be applied to its competitors (other than A/B Testing products). It's a tabulation program, as they all are. In this respect, web analytics tools as a group are relatively primitive. Sorry to bring this up as a criticism of Webtrends but it's my pet peeve about the whole industry and I just have to say it. (p.s. take advantage of the heavy-duty Webtrends Scheduled Export functionality to get really granular data that you can feed to a stats program to get significances.)
    • Although the documentation, help screens, phone support and the knowledge base have improved tremendously in recent years, there is still a pretty steep learning curve because it is different from the tools that entry-level users may have already been exposed to. This can be a shock and many users are alienated at first because they just don't get some of the fundamentals at first. I'd like to see much better help screens that are thoroughly interlinked with the KB and documentation. Having superb online support would make a world of difference with the adoption of this basically powerful tool.
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    Likelihood to Renew
    SAP
    We are planning to review the licensing as we have issues with SAC dealing with huge datasets. Analytics area is good for import models but when we have live connections in place that's when we have issue with SAC dealing with huge datasets in live be it BW or be it HANA models in the backend.
    Incentivized
    Read full review
    Webtrends
    I would be willing to try Webtrends again AFTER some research from other users. I would need to see that users mention better and faster customer support on questions and issues that arise while using the software. The software is capable of vast and incredible things, but if it isnt properly set up and supported during use, it is just a big hassel and waste of everyones time and money.
    Read full review
    Usability
    SAP
    I landed on a 7 out of 10 for a few key reasons. The tool is flexible in the sense that we are using very very very (very) little off the shelf solutions and customizing to our needs. Users enjoy having the customized data actions, key variance calculations, and easy to use headcount/salary planning in the same tool. One downside is that users are hard to please when they are used to excel. SAP Analytics Cloud simply is not excel, and the flexibility of excel in a crunch is not there.
    Incentivized
    Read full review
    Webtrends
    If I could give it a 0, I would. Not having an intuitive user interface made it impossible to convince non-analytic business users to use the tool on their own. Even as a seasoned analyst, frequent calls were needed to get what should be simple tasks done. Account managers don't understand the tool either, and have to refer you to technical support
    Read full review
    Reliability and Availability
    SAP
    I would rate SAP Analytics Cloud an 8 out of 10 for scalability. It offers a flexible, cloud-based architecture that supports expansion across departments and geographies. The platform adapts well to growing data volumes and user needs, making it a strong choice for organizations looking to scale analytics capabilities efficiently.
    Incentivized
    Read full review
    Webtrends
    It is much better than average. Down time usually occurs because of a need to refresh the server on our end.
    Read full review
    Performance
    SAP
    I would rate SAP Analytics Cloud’s performance an 8 out of 10. Pages generally load quickly, and reports run within a reasonable time frame, even with complex datasets. Integration with other systems is smooth and doesn’t noticeably affect performance. Overall, it’s a responsive and efficient tool for business analytics. But
    Incentivized
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    Webtrends
    The v9 admin interface and v10 reporting interface work as well as expected, but have a tendency to be pokey, especially for bulky reports and whenever you're connected to wifi. I much prefer using the REST API for all reporting for this reason, which simply dumps out the data and doesn't bother with the user interface.
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    Support Rating
    SAP
    Since the implementation stage, the support team has been very helpful and assisting. Even in the later stages, the tech team had quite a rapid response. In general, SAP has provided us with great customer support, let it be for a specific product of SAP or for integration of different modules.
    Incentivized
    Read full review
    Webtrends
    I once went on to Twitter to ask for help from my network of analytics people, and Webtrends themselves responded. They have been an excellent partner in making sure that their product is being used to the best of it's ability and I greatly appreciate that. Both Omniture and Google Analytics, do not have that level of support over social media
    Read full review
    In-Person Training
    SAP
    Good videos and reference material available in SAP Portal.
    Incentivized
    Read full review
    Webtrends
    The in-person training was comprehensive enough to get you started, but I strongly recommend having a more experienced person when beginning with the tool.
    Read full review
    Online Training
    SAP
    In hindsight, it would have been easier to have someone there in person. Questions were answered, but with 11 participants, it got a bit chaotic online
    Incentivized
    Read full review
    Webtrends
    Webtrends provides several free webinars over the course of the year, many of which I would expect to pay for. The people providing the webinars seem to have a good feel for real-world application of the product.
    Read full review
    Implementation Rating
    SAP
    SAC is a simple solution ad it works fine when connecting it to other SAP tools. On the other hand, connecting it to third party solutions brings difficulties when there's no previous design and the objetives are not clear. It is really important to integrate Business users from the start to provide with valuable business insights
    Incentivized
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    Webtrends
    Careful planning and patience. Use a non-public test site to fine tune tags and reporting. Despite best laid plans, there will be surprises when you collect the data, run the analysis and begin generating reports using the tool. Perform a tag audit to ensure tags fire as desired.
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    Alternatives Considered
    SAP
    SAP Analytics Cloud and Power BI are both tools that help businesses understand their data, but they have some differences. SAC, made by SAP, works well if your company already uses other SAP products. It's in the cloud, easy to use, and has features for analyzing data, getting insights, and planning for the future. Power BI, made by Microsoft, can be used in the cloud or on your own computers. It fits well with Microsoft tools, is easy to use, and can do advanced data analysis. SAC has built-in planning tools, while Power BI needs extra tools for detailed planning
    Incentivized
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    Webtrends
    Webtrends has its work cut out for itself considering you have the behemoth Google Analytics and Google Analytics Premium having a strong offering and brand recognition for the price of free. After reviewing the paid service I'd suggest you start off with GA as a cheaper alternative that is just as robust, if not much more flexible in regards to the reporting and goal tracking needs for our company.
    Incentivized
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    Contract Terms and Pricing Model
    SAP
    unit pricing
    Incentivized
    Read full review
    Webtrends
    No answers on this topic
    Scalability
    SAP
    Is good for use across multiple locations. It allows users to access data and reports from anywhere, regardless of their location. Can consolidate data from various sources, including different SAP systems and external sources, which facilitates cross-location analysis. SAC enables access to data and models from SAP Datasphere to create new stories. Detailed permissions can be defined for cross-departmental use.
    Incentivized
    Read full review
    Webtrends
    No answers on this topic
    Professional Services
    SAP
    very simple
    Incentivized
    Read full review
    Webtrends
    No answers on this topic
    Return on Investment
    SAP
    • Many manual data manipulations and exports in Excel have been replaced by the tool, providing management with improved insight into the amount of time spent at each stage of an invoice's lifetime, allowing bottlenecks to be discovered.
    • We now have more insight into the data, and people with little technical experience can easily build stories.
    Incentivized
    Read full review
    Webtrends
    • Webtrends has had a positive impact on site visitation because it allowed us to understand the sources by domain for site traffic and find out ways to increase visits from those domains.
    • Webtrends has also allowed us to understand areas of optimization on the site, which has had a positive impact on the overall user journey on the site, likely leading to longer site duration and engagement.
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    ScreenShots

    Webtrends Analytics Screenshots

    Screenshot of 450+ out-of-box reports
Unlimited custom reports
Roll-up reports across domains
Out-of-box channel and market-specific reportsScreenshot of Unlimited dimensions
No processing time
Dynamic, on-the-fly segmentation
Create, save and share custom views, measures and segmentsScreenshot of Unlimited custom dashboards
Key metrics, trends, demographics, geo maps, word clouds and more
Drill-throughs to connected reports