What users are saying about
190 Ratings
22 Ratings
190 Ratings
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Score 8.2 out of 100
22 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

SAP Business One

SAP Business One provides a comprehensive and sophisticated financial system that also easily extends to add the functions of a true ERP system including modules for production, HR, CRM, and MRP. I think it represents the company's small to midsize enterprise offering.
Some important benefits of choosing SAP Business One is that it is a complete [set of] small-business essentials in a single system and it helps you to save money for implementation.
Anonymous | TrustRadius Reviewer

TaxJar

If you aren't a tax professional, this is a must. Trying to manually calculate which county/city/state sales tax is owed will break your brain. Actually, even if you were a tax professional, why would you want to manually do it when you could just have a tool like this to calculate it for you. I wish it was also affordable to have it file for you and there are some crunchy bits, but its pros definitely outweigh the cons.
Jessica Meadows Rich | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

SAP Business One
9.8
TaxJar
Pay calculation
SAP Business One
9.7
TaxJar
Benefit plan administration
SAP Business One
9.8
TaxJar
Direct deposit files
SAP Business One
9.7
TaxJar
Salary revision and increment management
SAP Business One
9.9
TaxJar
Reimbursement management
SAP Business One
9.7
TaxJar

Customization

SAP Business One
8.5
TaxJar
API for custom integration
SAP Business One
8.7
TaxJar
Plug-ins
SAP Business One
8.3
TaxJar

Security

SAP Business One
8.6
TaxJar
Single sign-on capability
SAP Business One
8.6
TaxJar
Role-based user permissions
SAP Business One
8.6
TaxJar

Reporting & Analytics

SAP Business One
8.8
TaxJar
Dashboards
SAP Business One
8.4
TaxJar
Standard reports
SAP Business One
8.8
TaxJar
Custom reports
SAP Business One
9.2
TaxJar

General Ledger and Configurable Accounting

SAP Business One
6.4
TaxJar
Accounts payable
SAP Business One
8.8
TaxJar
Accounts receivable
SAP Business One
9.1
TaxJar
Global Financial Support
SAP Business One
8.8
TaxJar
Primary and Secondary Ledgers
SAP Business One
8.1
TaxJar
Intercompany Accounting
SAP Business One
8.3
TaxJar
Localizations
SAP Business One
8.8
TaxJar
Journals and Reconciliations
SAP Business One
9.0
TaxJar
Enterprise Accounting
SAP Business One
8.6
TaxJar
Configurable Accounting
SAP Business One
8.0
TaxJar
Centralized Rules Framework
SAP Business One
8.0
TaxJar
Standardized Processes
SAP Business One
8.6
TaxJar

Inventory Management

SAP Business One
8.7
TaxJar
Inventory tracking
SAP Business One
9.1
TaxJar
Automatic reordering
SAP Business One
8.8
TaxJar
Location management
SAP Business One
8.5
TaxJar
Manufacturing module
SAP Business One
8.4
TaxJar

Order Management

SAP Business One
8.8
TaxJar
Pricing
SAP Business One
8.6
TaxJar
Order entry
SAP Business One
9.1
TaxJar
Credit card processing
SAP Business One
8.5
TaxJar
Cost of goods sold
SAP Business One
8.4
TaxJar
Order Orchestration
SAP Business One
8.8
TaxJar
End-to-end order visibility
SAP Business One
8.9
TaxJar
Order exception Resolution
SAP Business One
9.0
TaxJar

Subledger and Financial Process

SAP Business One
8.4
TaxJar
Automated Invoice Processing
SAP Business One
8.3
TaxJar
Shared Services Payments
SAP Business One
7.6
TaxJar
Billings Management
SAP Business One
7.8
TaxJar
Customer Receipt Applications
SAP Business One
8.8
TaxJar
Customer Collections
SAP Business One
8.1
TaxJar
Revenue Recognition
SAP Business One
8.4
TaxJar
Cash Management
SAP Business One
8.2
TaxJar
Asset Management
SAP Business One
8.9
TaxJar
Travel & Expense Management
SAP Business One
8.5
TaxJar
Budgetary Control & Encumbrance Accounting
SAP Business One
8.2
TaxJar
Period Close
SAP Business One
8.6
TaxJar
Transactions Tax
SAP Business One
8.6
TaxJar
Subledger Reconciliations
SAP Business One
8.3
TaxJar
3rd Party Accounting Systems
SAP Business One
9.1
TaxJar

Project Financial Management

SAP Business One
8.8
TaxJar
Budgeting and Forecasting
SAP Business One
8.5
TaxJar
Project Costing
SAP Business One
8.9
TaxJar
Cost Capture
SAP Business One
9.0
TaxJar
Capital Project Management
SAP Business One
8.9
TaxJar
Customer Invoicing
SAP Business One
9.4
TaxJar
Customer Contract Compliance
SAP Business One
8.9
TaxJar
Project Revenue Recognition
SAP Business One
9.0
TaxJar
Project Financial Performance Analysis
SAP Business One
8.8
TaxJar
Project Financials Dashboard
SAP Business One
9.5
TaxJar
Real-time Financial Reporting
SAP Business One
9.7
TaxJar
Embedded Business Intelligence
SAP Business One
7.7
TaxJar
Project Planning Collaboration
SAP Business One
7.6
TaxJar

Project Execution Management

SAP Business One
9.5
TaxJar
Project Planning and Scheduling
SAP Business One
8.9
TaxJar
Project Manager Dashboard
SAP Business One
9.7
TaxJar
Resource Manager Dashboard
SAP Business One
9.7
TaxJar
Task Insight for Project Managers
SAP Business One
9.5
TaxJar
Project Manager Mobile Functionality
SAP Business One
9.4
TaxJar
Team Member Task Collaboration
SAP Business One
9.5
TaxJar
Team Member Mobile Functionality
SAP Business One
9.6
TaxJar
Project Candidate Search
SAP Business One
9.5
TaxJar
Project Candidate Comparison and Analysis
SAP Business One
9.7
TaxJar
Defineable Resource Pools
SAP Business One
9.5
TaxJar
Defineable Resource Pools
SAP Business One
9.6
TaxJar
Talent Profiles
SAP Business One
10.0
TaxJar
Real-Time Project Reporting
SAP Business One
8.4
TaxJar
Absence Management
SAP Business One
9.8
TaxJar
Product Lifecycle Management
SAP Business One
9.6
TaxJar

Grants Management

SAP Business One
7.9
TaxJar
Award Lifecycle Management
SAP Business One
7.5
TaxJar
Spending Control
SAP Business One
8.0
TaxJar
Indirect Cost Management
SAP Business One
7.8
TaxJar
Billing
SAP Business One
8.3
TaxJar

Procurement

SAP Business One
8.6
TaxJar
Sourcing Team Collaboration
SAP Business One
8.8
TaxJar
Sourcing Analysis
SAP Business One
9.2
TaxJar
Bids Analyzed and Compared
SAP Business One
9.3
TaxJar
Catalog Shopping E-Commerce for Employees
SAP Business One
9.3
TaxJar
Contract Authoring
SAP Business One
7.6
TaxJar
Contract Compliance Management
SAP Business One
8.8
TaxJar
Contract History
SAP Business One
7.7
TaxJar
Contract Renewal Automation
SAP Business One
7.7
TaxJar
Contract Repository
SAP Business One
8.9
TaxJar
Contract Standardization and Enforcement
SAP Business One
8.9
TaxJar
Electronic Signatures
SAP Business One
8.8
TaxJar
Invoice Automated Matching
SAP Business One
8.8
TaxJar
Purchasing Risk and Compliance Management
SAP Business One
8.9
TaxJar
Requisitions-to-Purchase Orders Integrated
SAP Business One
8.4
TaxJar
Spend Compliance Management
SAP Business One
9.5
TaxJar
Supplier Assessment
SAP Business One
8.0
TaxJar
Supplier Communication and Collaboration
SAP Business One
7.5
TaxJar
Supplier Management
SAP Business One
7.5
TaxJar
Supplier Portal
SAP Business One
9.4
TaxJar

Risk Management

SAP Business One
8.4
TaxJar
Risk Repository
SAP Business One
8.5
TaxJar
Control Management
SAP Business One
8.9
TaxJar
Control Mapping
SAP Business One
8.0
TaxJar
Control Efficiency Assessments
SAP Business One
7.9
TaxJar
Automated Control Assessments
SAP Business One
9.3
TaxJar
Assessment Capture
SAP Business One
8.0
TaxJar
Issue Detection
SAP Business One
8.4
TaxJar
Automatic Notification
SAP Business One
8.9
TaxJar
Remediation and Certification
SAP Business One
8.0
TaxJar

Logistics

SAP Business One
8.4
TaxJar
Transportation Planning and Optimization
SAP Business One
8.4
TaxJar
Transportation Sourcing Management
SAP Business One
8.9
TaxJar
Transportation Process Integration
SAP Business One
8.6
TaxJar
Transportation Execution Management
SAP Business One
8.9
TaxJar
Freight Payment Automation
SAP Business One
8.3
TaxJar
Trade Management
SAP Business One
8.0
TaxJar
Trade Regulatory Compliance Management
SAP Business One
7.9
TaxJar
Customs Entry Management
SAP Business One
8.2
TaxJar
Customs Document Management
SAP Business One
8.0
TaxJar
Customs Document Collaboration
SAP Business One
8.0
TaxJar
Fulfillment Management
SAP Business One
8.2
TaxJar
Inventory Visibility
SAP Business One
9.1
TaxJar
Warehouse Workforce Management
SAP Business One
9.0
TaxJar

Manufacturing

SAP Business One
8.4
TaxJar
Production Process Design
SAP Business One
8.3
TaxJar
Supply Chain Business Flows
SAP Business One
8.9
TaxJar
Production Management
SAP Business One
8.4
TaxJar
Contracted Manufacturing Management
SAP Business One
8.8
TaxJar
Configuration Management
SAP Business One
7.9
TaxJar
Work Definition
SAP Business One
8.5
TaxJar
Work Execution
SAP Business One
8.4
TaxJar
Advanced Fulfillment
SAP Business One
8.0
TaxJar
Manufacturing Costs
SAP Business One
8.4
TaxJar

Supply Chain

SAP Business One
8.6
TaxJar
Forecasting
SAP Business One
9.1
TaxJar
Inventory Planning
SAP Business One
8.3
TaxJar
Multi-tier Supply Chain Planning
SAP Business One
8.2
TaxJar
Performance Monitoring
SAP Business One
8.8
TaxJar

Product Lifecycle Management

SAP Business One
9.4
TaxJar
Ideation Management
SAP Business One
9.4
TaxJar
Requirements Management
SAP Business One
9.3
TaxJar
Proposal Management
SAP Business One
9.4
TaxJar
Innovation Portfolio Management
SAP Business One
9.8
TaxJar
Product Master Data Management
SAP Business One
8.9
TaxJar
Vendor Portal
SAP Business One
9.2
TaxJar
Project Portfolio Management
SAP Business One
9.8
TaxJar

Type of tax

SAP Business One
TaxJar
9.3
Sales and Use Taxes
SAP Business One
TaxJar
9.7
Cross-border Taxes
SAP Business One
TaxJar
9.0

Tax Reporting & Compliance

SAP Business One
TaxJar
9.6
Geolocation for Tax Assessment
SAP Business One
TaxJar
10.0
3rd-Party Software Integrations
SAP Business One
TaxJar
8.7
Tax Data Reporting
SAP Business One
TaxJar
9.8
Compliance Administration Management
SAP Business One
TaxJar
9.5
Tax Exemption Processing
SAP Business One
TaxJar
10.0
Tax Document Management
SAP Business One
TaxJar
9.5
Complex Tax Scenario Management
SAP Business One
TaxJar
10.0

Pros

SAP Business One

  • It allows making a real follow-up of the state of the company, without the need to wait for periodic reports. This provides a corrective tool for situations that deviate from the standard.
  • It prevents the business areas from working separately so the information is not duplicated and is managed effectively by all involved. thus avoiding conflicts and optimizing resources.
  • It allows the proper management of the client portfolio, accurately projecting the inputs and outputs of resources, products, orders, and invoices. Therefore, the inventory and cash flow are properly managed.
  • By correctly managing cash inflows and customer requirements, a real plan of goals can be established that is adjusted to the company's capabilities.
  • It is a standardized program in its use, with a parent company with decades in the market and renowned, which provides adequate user support to the tool.
Ronald Socorro | TrustRadius Reviewer

TaxJar

  • The CSV upload for clients that do not have or want to connect directly is very good. It allows us to get a lot of the information done quickly.
  • The cost is very competitive.
  • According to our clients, the integration is relatively easy.
  • For the most part, the reports are accurate.
George Sleeman | TrustRadius Reviewer

Cons

SAP Business One

  • Following a bench mark process - this seems contradicting to flexibility however we have wished we could follow more of an industry benchmark. Our challenge as a small company has been knowing how to properly use the system. We have discovered that we have set up the system wrong based and are using it improperly which has cause a lot work to correct.
  • Better live reporting options - current we are on prem SQL. Yes SAP is moving to HANA however smaller companies like ourselves are not ready for that. We need to be able to maintain our existing SQL DB. We also have a demand for live BI Reporting. It has been difficult to do this with our current set up.
  • Error handling - have found it very difficult to troubleshoot. Errors are not always clear and answers are hard to find.
John SCOTT Livingston | TrustRadius Reviewer

TaxJar

  • Continually increase its native integration features with BigCommerce, which recently just opened up more Checkout APIs and Sales Tax APIs.
  • The Amazon integration is confusing only because Amazon (sometimes?) calculates and collects sales tax on your behalf. It's not clear what's best-- to let Amazon do it for you or for TaxJar to handle it.
  • Onboarding could be a bit easier and guided.
Stephen Steinberg | TrustRadius Reviewer

Likelihood to Renew

SAP Business One

SAP Business One 7.3
Based on 9 answers
I cannot run my business without SAP Business One in place. I only consult on on product and that is SAP Business One. Business volume goes to zero if I don't use SAP Business One. It is the best product on the market - head and shoulders above other ERP packages I have looked at or implemented in the past.
Dr. Don Maes | TrustRadius Reviewer

TaxJar

No score
No answers yet
No answers on this topic

Usability

SAP Business One

SAP Business One 8.2
Based on 10 answers
I would like to give 8 out of 10 rating for SAP Business One because SAP Business One is a good choice for the mostly used business management solutions for the small and medium-sized companies. SAP Business One can help in optimizing the existing business process and enables streamline business processes for the daily activities for all users across the entire organization. The importance realization of SAP Business One implementation is based on the selection of the good reputation partner and its approach for the entire implementation. SAP Business One is a user-friendly and easy to use Enterprise system that the organization can benefit its features and functionalities by utilizing it.
Ye Yint Moe | TrustRadius Reviewer

TaxJar

No score
No answers yet
No answers on this topic

Reliability and Availability

SAP Business One

SAP Business One 9.0
Based on 3 answers
The SAP Business One software is up and running every time
you need it as it was planned. In more than 6 years that we have been
using the product, it has never been unavailable and if it ever was, it was because of a planned maintenance window scheduled in the company.
Guillermo Villamizar | TrustRadius Reviewer

TaxJar

No score
No answers yet
No answers on this topic

Performance

SAP Business One

SAP Business One 8.0
Based on 1 answer
SAP Business One performance depends mostly on the speed of your internal servers, should you have the solution on premise as we do. Sometimes the system tends to be a little slower for some users when others are executing really big reports of performing some batch loads, but generally, the performance is acceptable to all the users.
Guillermo Villamizar | TrustRadius Reviewer

TaxJar

No score
No answers yet
No answers on this topic

Support Rating

SAP Business One

SAP Business One 8.2
Based on 10 answers
I rate my experience with SAP Business One's support team as excellent (10). They are easy to contact and effortless to work with on any issue or concern. I like the support SAP provides for any of their products. SAP has a great backing and I would recommend them to any of my colleagues.
Anonymous | TrustRadius Reviewer

TaxJar

TaxJar 7.5
Based on 4 answers
We had a few questions about integrations & onboarding, and support answered quickly and in-depth. They understood our questions - which were a bit technical in nature - and were able to provide an explanation in a timely and specific manner that allowed us to get the system up and running quickly.
Stephen Steinberg | TrustRadius Reviewer

In-Person Training

SAP Business One

SAP Business One 7.7
Based on 2 answers
The training I get was a consultant level training, so it's basically a 6 weeks training covering every aspect and every module of the system. It covered most common use cases and exercise training so you can get along with the software, as well as examples so there culd be a better understanding.
Guillermo Villamizar | TrustRadius Reviewer

TaxJar

No score
No answers yet
No answers on this topic

Online Training

SAP Business One

SAP Business One 4.5
Based on 2 answers
Over the past two years SAP has added a great deal of new SAP Business One on-line training for version 9.0 and 9.1. Most of the training is very strong, but some is difficult to understand and follow. Additionally, SAP still has a few holes in their on-line training around Production, Bill-of-Materials, MRP and Service.
Robert Markley, Jr. | TrustRadius Reviewer

TaxJar

No score
No answers yet
No answers on this topic

Implementation Rating

SAP Business One

SAP Business One 7.9
Based on 27 answers
These implementations are not easy. Even a standard implementation can be difficult. With a never-been-done-before implementation, the implementation team and the user team need to be thorough with planning, make a decision on key points, and stick to them before any design happens. Our biggest challenge was not from StellarOne, rather it was from the mid-implementation decisions from our internal team. StellarOne did a great job warning us, implementing our decision, and then helping us adjust our SAP to handle the new direction we took.
Jose Arreola | TrustRadius Reviewer

TaxJar

No score
No answers yet
No answers on this topic

Alternatives Considered

SAP Business One

SAP provides the most robust solution, with modules available for all department managers and even options for customization according to the company's special needs. We especially used the Crystal reports options to provide reports for each module. Overall, even if it's not the least expensive option, it has the best value for money.
Anonymous | TrustRadius Reviewer

TaxJar

TaxJar is less expensive, simpler to integrate and their billing is straightforward so that you don't have to worry about huge surprises at the end of a month or quarter. They spend a lot less time on sales/marketing but their support is excellent and overall we have had a much better experience with TaxJar.
Jeff McRitchie | TrustRadius Reviewer

Scalability

SAP Business One

SAP Business One 9.0
Based on 2 answers
For most small businesses, the only way you outgrow SAP Business One is if the nature of your business changes radically. Going from 1 to 50 users is quite easy with SAP B1. Going beyond 50 may require moving to the Hana SAP B1 platform to maintain or improve performance, but the path is there.
Add-ons to SAP B1 can also be added as specific needs are encountered that are not closely met by the standard product. These may be required early in the product life because of the nature of your business, or as you expand the use of SAP B1.
Dr. Don Maes | TrustRadius Reviewer

TaxJar

No score
No answers yet
No answers on this topic

Return on Investment

SAP Business One

  • Employee efficiency has definitely increased with SAP Business One. This is attributed in a lot of ways to information visibility. Our employees are able to gather the data they need, quickly, and effectively.
  • Identifying inconsistencies in pricing has also been accomplished through use of reporting off individual tables. Previously, we weren't able to access our data in such a way as to enable us to write custom reports in-house.
  • We have also benefited greatly from having a single source of all business information. We utilize SAP Business One exclusively in-house. All documentation is attached to specific orders and Business Partners, as well as serialized equipment that has been sold.
John Bird | TrustRadius Reviewer

TaxJar

  • With regards to ROI, it definitely saves time. And time, as they say, is money. It may be hard to put a particular dollar sign on this, but it definitely has provided a positive return.
  • It keeps me aware of where I have sales tax nexus that I might not know about otherwise. This is important. Even if I have to check it manually, at least I am made aware of where I need to file.
  • It allows me to track how much in sales tax we've paid year over year, which is a good indication of how our sales are doing.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Screenshots

Pricing Details

SAP Business One

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP Business One Editions & Modules

Edition
Starter$110.001
Limited$99.001
Pro$132.001
  1. per month
Additional Pricing Details

TaxJar

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$0

TaxJar Editions & Modules

Edition
Starter$191
Professional$991
PremiumCustom
  1. for up to 200 orders/month
  2. none
Additional Pricing Details
30 day free trial. No obligation, no activation fees. Upgrade, downgrade or cancel anytime. Pricing based on order volume. Transactions are equal to -Orders imported into TaxJar with one or more line items -SmartCalcs API pushed sales tax calculation If you go over your transaction limit during a single month, we will charge you the difference between the plan you’re on and the next highest plan. The next month you’ll start back on the original plan that you subscribed to, and the process will repeat itself again. This is all done automatically. Your plan will never be interrupted and you will not have to speak with a salesperson.

Rating Summary

Likelihood to Recommend

SAP Business One
8.7
TaxJar
9.3

Likelihood to Renew

SAP Business One
7.3
TaxJar

Usability

SAP Business One
8.2
TaxJar

Reliability and Availability

SAP Business One
9.0
TaxJar

Performance

SAP Business One
8.0
TaxJar

Support Rating

SAP Business One
8.2
TaxJar
7.5

In-Person Training

SAP Business One
7.7
TaxJar

Online Training

SAP Business One
4.5
TaxJar

Implementation Rating

SAP Business One
7.9
TaxJar

Scalability

SAP Business One
9.0
TaxJar

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