What users are saying about
206 Ratings
20 Ratings
206 Ratings
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Score 8.2 out of 100
20 Ratings
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Score 9.2 out of 100

Feature Set Ratings

    Payroll Management

    10.0

    SAP Business One

    100%

    TaxJar

    Feature Set Not Supported
    N/A
    SAP Business One ranks higher in 5/5 features

    Pay calculation

    10.0
    100%
    8 Ratings
    N/A
    0 Ratings

    Benefit plan administration

    10.0
    100%
    7 Ratings
    N/A
    0 Ratings

    Direct deposit files

    10.0
    100%
    8 Ratings
    N/A
    0 Ratings

    Salary revision and increment management

    10.0
    100%
    8 Ratings
    N/A
    0 Ratings

    Reimbursement management

    10.0
    100%
    9 Ratings
    N/A
    0 Ratings

    Customization

    6.6

    SAP Business One

    66%

    TaxJar

    Feature Set Not Supported
    N/A
    SAP Business One ranks higher in 2/2 features

    API for custom integration

    6.8
    68%
    33 Ratings
    N/A
    0 Ratings

    Plug-ins

    6.5
    65%
    32 Ratings
    N/A
    0 Ratings

    Security

    8.7

    SAP Business One

    87%

    TaxJar

    Feature Set Not Supported
    N/A
    SAP Business One ranks higher in 2/2 features

    Single sign-on capability

    8.9
    89%
    31 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    8.5
    85%
    38 Ratings
    N/A
    0 Ratings

    Reporting & Analytics

    7.9

    SAP Business One

    79%

    TaxJar

    Feature Set Not Supported
    N/A
    SAP Business One ranks higher in 3/3 features

    Dashboards

    6.9
    69%
    35 Ratings
    N/A
    0 Ratings

    Standard reports

    7.5
    75%
    39 Ratings
    N/A
    0 Ratings

    Custom reports

    9.3
    93%
    35 Ratings
    N/A
    0 Ratings

    General Ledger and Configurable Accounting

    5.8

    SAP Business One

    58%

    TaxJar

    Feature Set Not Supported
    N/A
    SAP Business One ranks higher in 11/11 features

    Accounts payable

    8.1
    81%
    40 Ratings
    N/A
    0 Ratings

    Accounts receivable

    8.3
    83%
    39 Ratings
    N/A
    0 Ratings

    Global Financial Support

    8.1
    81%
    25 Ratings
    N/A
    0 Ratings

    Primary and Secondary Ledgers

    7.7
    77%
    25 Ratings
    N/A
    0 Ratings

    Intercompany Accounting

    7.7
    77%
    25 Ratings
    N/A
    0 Ratings

    Localizations

    6.4
    64%
    25 Ratings
    N/A
    0 Ratings

    Journals and Reconciliations

    7.5
    75%
    32 Ratings
    N/A
    0 Ratings

    Enterprise Accounting

    6.2
    62%
    27 Ratings
    N/A
    0 Ratings

    Configurable Accounting

    6.0
    60%
    30 Ratings
    N/A
    0 Ratings

    Centralized Rules Framework

    5.8
    58%
    27 Ratings
    N/A
    0 Ratings

    Standardized Processes

    7.9
    79%
    35 Ratings
    N/A
    0 Ratings

    Inventory Management

    8.5

    SAP Business One

    85%

    TaxJar

    Feature Set Not Supported
    N/A
    SAP Business One ranks higher in 4/4 features

    Inventory tracking

    8.8
    88%
    39 Ratings
    N/A
    0 Ratings

    Automatic reordering

    8.6
    86%
    28 Ratings
    N/A
    0 Ratings

    Location management

    8.3
    83%
    36 Ratings
    N/A
    0 Ratings

    Manufacturing module

    8.3
    83%
    28 Ratings
    N/A
    0 Ratings

    Order Management

    8.1

    SAP Business One

    81%

    TaxJar

    Feature Set Not Supported
    N/A
    SAP Business One ranks higher in 7/7 features

    Pricing

    8.5
    85%
    36 Ratings
    N/A
    0 Ratings

    Order entry

    8.8
    88%
    37 Ratings
    N/A
    0 Ratings

    Credit card processing

    8.5
    85%
    22 Ratings
    N/A
    0 Ratings

    Cost of goods sold

    8.3
    83%
    37 Ratings
    N/A
    0 Ratings

    Order Orchestration

    8.3
    83%
    29 Ratings
    N/A
    0 Ratings

    End-to-end order visibility

    7.6
    76%
    30 Ratings
    N/A
    0 Ratings

    Order exception Resolution

    6.4
    64%
    25 Ratings
    N/A
    0 Ratings

    Subledger and Financial Process

    7.3

    SAP Business One

    73%

    TaxJar

    Feature Set Not Supported
    N/A
    SAP Business One ranks higher in 14/14 features

    Automated Invoice Processing

    5.8
    58%
    22 Ratings
    N/A
    0 Ratings

    Shared Services Payments

    6.9
    69%
    19 Ratings
    N/A
    0 Ratings

    Billings Management

    7.1
    71%
    29 Ratings
    N/A
    0 Ratings

    Customer Receipt Applications

    8.9
    89%
    21 Ratings
    N/A
    0 Ratings

    Customer Collections

    8.2
    82%
    26 Ratings
    N/A
    0 Ratings

    Revenue Recognition

    5.8
    58%
    24 Ratings
    N/A
    0 Ratings

    Cash Management

    6.0
    60%
    26 Ratings
    N/A
    0 Ratings

    Asset Management

    9.0
    90%
    25 Ratings
    N/A
    0 Ratings

    Travel & Expense Management

    8.9
    89%
    21 Ratings
    N/A
    0 Ratings

    Budgetary Control & Encumbrance Accounting

    5.0
    50%
    25 Ratings
    N/A
    0 Ratings

    Period Close

    8.3
    83%
    31 Ratings
    N/A
    0 Ratings

    Transactions Tax

    8.3
    83%
    26 Ratings
    N/A
    0 Ratings

    Subledger Reconciliations

    7.9
    79%
    23 Ratings
    N/A
    0 Ratings

    3rd Party Accounting Systems

    6.0
    60%
    16 Ratings
    N/A
    0 Ratings

    Project Financial Management

    7.8

    SAP Business One

    78%

    TaxJar

    Feature Set Not Supported
    N/A
    SAP Business One ranks higher in 12/12 features

    Budgeting and Forecasting

    7.6
    76%
    17 Ratings
    N/A
    0 Ratings

    Project Costing

    7.9
    79%
    16 Ratings
    N/A
    0 Ratings

    Cost Capture

    7.9
    79%
    16 Ratings
    N/A
    0 Ratings

    Capital Project Management

    7.9
    79%
    11 Ratings
    N/A
    0 Ratings

    Customer Invoicing

    8.2
    82%
    19 Ratings
    N/A
    0 Ratings

    Customer Contract Compliance

    7.9
    79%
    14 Ratings
    N/A
    0 Ratings

    Project Revenue Recognition

    7.4
    74%
    16 Ratings
    N/A
    0 Ratings

    Project Financial Performance Analysis

    7.4
    74%
    16 Ratings
    N/A
    0 Ratings

    Project Financials Dashboard

    7.1
    71%
    14 Ratings
    N/A
    0 Ratings

    Real-time Financial Reporting

    10.0
    100%
    17 Ratings
    N/A
    0 Ratings

    Embedded Business Intelligence

    7.2
    72%
    13 Ratings
    N/A
    0 Ratings

    Project Planning Collaboration

    7.2
    72%
    13 Ratings
    N/A
    0 Ratings

    Project Execution Management

    9.3

    SAP Business One

    93%

    TaxJar

    Feature Set Not Supported
    N/A
    SAP Business One ranks higher in 15/15 features

    Project Planning and Scheduling

    7.9
    79%
    14 Ratings
    N/A
    0 Ratings

    Project Manager Dashboard

    7.9
    79%
    12 Ratings
    N/A
    0 Ratings

    Resource Manager Dashboard

    7.1
    71%
    11 Ratings
    N/A
    0 Ratings

    Task Insight for Project Managers

    10.0
    100%
    11 Ratings
    N/A
    0 Ratings

    Project Manager Mobile Functionality

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    Team Member Task Collaboration

    10.0
    100%
    9 Ratings
    N/A
    0 Ratings

    Team Member Mobile Functionality

    10.0
    100%
    8 Ratings
    N/A
    0 Ratings

    Project Candidate Search

    10.0
    100%
    6 Ratings
    N/A
    0 Ratings

    Project Candidate Comparison and Analysis

    10.0
    100%
    7 Ratings
    N/A
    0 Ratings

    Defineable Resource Pools

    10.0
    100%
    8 Ratings
    N/A
    0 Ratings

    Defineable Resource Pools

    10.0
    100%
    8 Ratings
    N/A
    0 Ratings

    Talent Profiles

    10.0
    100%
    4 Ratings
    N/A
    0 Ratings

    Real-Time Project Reporting

    6.0
    60%
    12 Ratings
    N/A
    0 Ratings

    Absence Management

    10.0
    100%
    6 Ratings
    N/A
    0 Ratings

    Product Lifecycle Management

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    Grants Management

    7.8

    SAP Business One

    78%

    TaxJar

    Feature Set Not Supported
    N/A
    SAP Business One ranks higher in 4/4 features

    Award Lifecycle Management

    7.2
    72%
    9 Ratings
    N/A
    0 Ratings

    Spending Control

    7.9
    79%
    11 Ratings
    N/A
    0 Ratings

    Indirect Cost Management

    7.9
    79%
    12 Ratings
    N/A
    0 Ratings

    Billing

    8.2
    82%
    15 Ratings
    N/A
    0 Ratings

    Procurement

    8.4

    SAP Business One

    84%

    TaxJar

    Feature Set Not Supported
    N/A
    SAP Business One ranks higher in 19/19 features

    Sourcing Team Collaboration

    7.5
    75%
    12 Ratings
    N/A
    0 Ratings

    Sourcing Analysis

    7.7
    77%
    14 Ratings
    N/A
    0 Ratings

    Bids Analyzed and Compared

    9.4
    94%
    10 Ratings
    N/A
    0 Ratings

    Catalog Shopping E-Commerce for Employees

    9.4
    94%
    10 Ratings
    N/A
    0 Ratings

    Contract Authoring

    7.6
    76%
    11 Ratings
    N/A
    0 Ratings

    Contract Compliance Management

    8.8
    88%
    10 Ratings
    N/A
    0 Ratings

    Contract History

    7.6
    76%
    12 Ratings
    N/A
    0 Ratings

    Contract Renewal Automation

    7.6
    76%
    10 Ratings
    N/A
    0 Ratings

    Contract Repository

    8.8
    88%
    9 Ratings
    N/A
    0 Ratings

    Contract Standardization and Enforcement

    8.8
    88%
    9 Ratings
    N/A
    0 Ratings

    Electronic Signatures

    8.8
    88%
    9 Ratings
    N/A
    0 Ratings

    Invoice Automated Matching

    8.8
    88%
    12 Ratings
    N/A
    0 Ratings

    Purchasing Risk and Compliance Management

    8.8
    88%
    9 Ratings
    N/A
    0 Ratings

    Requisitions-to-Purchase Orders Integrated

    8.3
    83%
    13 Ratings
    N/A
    0 Ratings

    Spend Compliance Management

    10.0
    100%
    9 Ratings
    N/A
    0 Ratings

    Supplier Assessment

    7.8
    78%
    11 Ratings
    N/A
    0 Ratings

    Supplier Communication and Collaboration

    7.2
    72%
    12 Ratings
    N/A
    0 Ratings

    Supplier Management

    7.2
    72%
    12 Ratings
    N/A
    0 Ratings

    Supplier Portal

    10.0
    100%
    8 Ratings
    N/A
    0 Ratings

    Risk Management

    8.2

    SAP Business One

    82%

    TaxJar

    Feature Set Not Supported
    N/A
    SAP Business One ranks higher in 9/9 features

    Risk Repository

    8.4
    84%
    6 Ratings
    N/A
    0 Ratings

    Control Management

    8.9
    89%
    7 Ratings
    N/A
    0 Ratings

    Control Mapping

    7.8
    78%
    6 Ratings
    N/A
    0 Ratings

    Control Efficiency Assessments

    7.8
    78%
    6 Ratings
    N/A
    0 Ratings

    Automated Control Assessments

    9.5
    95%
    6 Ratings
    N/A
    0 Ratings

    Assessment Capture

    7.8
    78%
    6 Ratings
    N/A
    0 Ratings

    Issue Detection

    8.4
    84%
    7 Ratings
    N/A
    0 Ratings

    Automatic Notification

    7.4
    74%
    8 Ratings
    N/A
    0 Ratings

    Remediation and Certification

    7.8
    78%
    6 Ratings
    N/A
    0 Ratings

    Logistics

    7.8

    SAP Business One

    78%

    TaxJar

    Feature Set Not Supported
    N/A
    SAP Business One ranks higher in 13/13 features

    Transportation Planning and Optimization

    7.6
    76%
    13 Ratings
    N/A
    0 Ratings

    Transportation Sourcing Management

    7.8
    78%
    11 Ratings
    N/A
    0 Ratings

    Transportation Process Integration

    7.6
    76%
    11 Ratings
    N/A
    0 Ratings

    Transportation Execution Management

    7.8
    78%
    11 Ratings
    N/A
    0 Ratings

    Freight Payment Automation

    7.1
    71%
    12 Ratings
    N/A
    0 Ratings

    Trade Management

    7.9
    79%
    10 Ratings
    N/A
    0 Ratings

    Trade Regulatory Compliance Management

    7.8
    78%
    9 Ratings
    N/A
    0 Ratings

    Customs Entry Management

    7.5
    75%
    12 Ratings
    N/A
    0 Ratings

    Customs Document Management

    7.9
    79%
    11 Ratings
    N/A
    0 Ratings

    Customs Document Collaboration

    7.9
    79%
    11 Ratings
    N/A
    0 Ratings

    Fulfillment Management

    7.4
    74%
    15 Ratings
    N/A
    0 Ratings

    Inventory Visibility

    9.3
    93%
    18 Ratings
    N/A
    0 Ratings

    Warehouse Workforce Management

    8.0
    80%
    13 Ratings
    N/A
    0 Ratings

    Manufacturing

    8.4

    SAP Business One

    84%

    TaxJar

    Feature Set Not Supported
    N/A
    SAP Business One ranks higher in 9/9 features

    Production Process Design

    8.3
    83%
    17 Ratings
    N/A
    0 Ratings

    Supply Chain Business Flows

    9.0
    90%
    16 Ratings
    N/A
    0 Ratings

    Production Management

    8.3
    83%
    18 Ratings
    N/A
    0 Ratings

    Contracted Manufacturing Management

    9.0
    90%
    11 Ratings
    N/A
    0 Ratings

    Configuration Management

    7.8
    78%
    13 Ratings
    N/A
    0 Ratings

    Work Definition

    8.3
    83%
    14 Ratings
    N/A
    0 Ratings

    Work Execution

    8.3
    83%
    15 Ratings
    N/A
    0 Ratings

    Advanced Fulfillment

    7.8
    78%
    13 Ratings
    N/A
    0 Ratings

    Manufacturing Costs

    8.3
    83%
    15 Ratings
    N/A
    0 Ratings

    Supply Chain

    8.2

    SAP Business One

    82%

    TaxJar

    Feature Set Not Supported
    N/A
    SAP Business One ranks higher in 4/4 features

    Forecasting

    8.4
    84%
    21 Ratings
    N/A
    0 Ratings

    Inventory Planning

    7.7
    77%
    22 Ratings
    N/A
    0 Ratings

    Multi-tier Supply Chain Planning

    7.6
    76%
    16 Ratings
    N/A
    0 Ratings

    Performance Monitoring

    8.9
    89%
    16 Ratings
    N/A
    0 Ratings

    Product Lifecycle Management

    9.8

    SAP Business One

    98%

    TaxJar

    Feature Set Not Supported
    N/A
    SAP Business One ranks higher in 7/7 features

    Ideation Management

    10.0
    100%
    10 Ratings
    N/A
    0 Ratings

    Requirements Management

    10.0
    100%
    11 Ratings
    N/A
    0 Ratings

    Proposal Management

    10.0
    100%
    11 Ratings
    N/A
    0 Ratings

    Innovation Portfolio Management

    10.0
    100%
    7 Ratings
    N/A
    0 Ratings

    Product Master Data Management

    8.9
    89%
    12 Ratings
    N/A
    0 Ratings

    Vendor Portal

    10.0
    100%
    6 Ratings
    N/A
    0 Ratings

    Project Portfolio Management

    10.0
    100%
    6 Ratings
    N/A
    0 Ratings

    Type of tax

    SAP Business One

    Feature Set Not Supported
    N/A
    9.3

    TaxJar

    93%
    TaxJar ranks higher in 2/2 features

    Sales and Use Taxes

    N/A
    0 Ratings
    9.7
    97%
    6 Ratings

    Cross-border Taxes

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Tax Reporting & Compliance

    SAP Business One

    Feature Set Not Supported
    N/A
    9.6

    TaxJar

    96%
    TaxJar ranks higher in 7/7 features

    Geolocation for Tax Assessment

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    3rd-Party Software Integrations

    N/A
    0 Ratings
    8.7
    87%
    6 Ratings

    Tax Data Reporting

    N/A
    0 Ratings
    9.8
    98%
    5 Ratings

    Compliance Administration Management

    N/A
    0 Ratings
    9.5
    95%
    4 Ratings

    Tax Exemption Processing

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Tax Document Management

    N/A
    0 Ratings
    9.5
    95%
    4 Ratings

    Complex Tax Scenario Management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Attribute Ratings

    • SAP Business One is rated higher in 1 area: Support Rating
    • TaxJar is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.2

    SAP Business One

    92%
    45 Ratings
    9.3

    TaxJar

    93%
    13 Ratings

    Likelihood to Renew

    4.8

    SAP Business One

    48%
    9 Ratings

    TaxJar

    N/A
    0 Ratings

    Usability

    7.8

    SAP Business One

    78%
    11 Ratings

    TaxJar

    N/A
    0 Ratings

    Availability

    9.0

    SAP Business One

    90%
    6 Ratings

    TaxJar

    N/A
    0 Ratings

    Performance

    8.0

    SAP Business One

    80%
    2 Ratings

    TaxJar

    N/A
    0 Ratings

    Support Rating

    8.5

    SAP Business One

    85%
    16 Ratings
    7.5

    TaxJar

    75%
    4 Ratings

    In-Person Training

    7.7

    SAP Business One

    77%
    2 Ratings

    TaxJar

    N/A
    0 Ratings

    Online Training

    4.5

    SAP Business One

    45%
    2 Ratings

    TaxJar

    N/A
    0 Ratings

    Implementation Rating

    6.7

    SAP Business One

    67%
    47 Ratings

    TaxJar

    N/A
    0 Ratings

    Ease of integration

    9.0

    SAP Business One

    90%
    1 Rating

    TaxJar

    N/A
    0 Ratings

    Product Scalability

    9.0

    SAP Business One

    90%
    2 Ratings

    TaxJar

    N/A
    0 Ratings

    Vendor post-sale

    8.0

    SAP Business One

    80%
    1 Rating

    TaxJar

    N/A
    0 Ratings

    Vendor pre-sale

    8.0

    SAP Business One

    80%
    1 Rating

    TaxJar

    N/A
    0 Ratings

    Likelihood to Recommend

    SAP

    SAP Business One would be more useful if it contained tools to acommodate the growing need of online sales. A more complete shipping module which handles tracking numbers with the common couriers would be great. A built in warehouse management system would be great designed to be used with barcode scanners
    Read full review

    Stripe

    If you aren't a tax professional, this is a must. Trying to manually calculate which county/city/state sales tax is owed will break your brain. Actually, even if you were a tax professional, why would you want to manually do it when you could just have a tool like this to calculate it for you. I wish it was also affordable to have it file for you and there are some crunchy bits, but its pros definitely outweigh the cons.
    Read full review

    Pros

    SAP

    • SAP Business One is more suitable for small and medium scale enterprises
    • SAP Business One is : analytics, mobile technologies, cloud technologies
    • SAP Business One has exceptional performance in handling business functions such as purchasing and operations and customer relationship management
    • An important key features of SAP Business One is Reporting and Analytics.
    Read full review

    Stripe

    • The CSV upload for clients that do not have or want to connect directly is very good. It allows us to get a lot of the information done quickly.
    • The cost is very competitive.
    • According to our clients, the integration is relatively easy.
    • For the most part, the reports are accurate.
    Read full review

    Cons

    SAP

    • Following a bench mark process - this seems contradicting to flexibility however we have wished we could follow more of an industry benchmark. Our challenge as a small company has been knowing how to properly use the system. We have discovered that we have set up the system wrong based and are using it improperly which has cause a lot work to correct.
    • Better live reporting options - current we are on prem SQL. Yes SAP is moving to HANA however smaller companies like ourselves are not ready for that. We need to be able to maintain our existing SQL DB. We also have a demand for live BI Reporting. It has been difficult to do this with our current set up.
    • Error handling - have found it very difficult to troubleshoot. Errors are not always clear and answers are hard to find.
    Read full review

    Stripe

    • Continually increase its native integration features with BigCommerce, which recently just opened up more Checkout APIs and Sales Tax APIs.
    • The Amazon integration is confusing only because Amazon (sometimes?) calculates and collects sales tax on your behalf. It's not clear what's best-- to let Amazon do it for you or for TaxJar to handle it.
    • Onboarding could be a bit easier and guided.
    Read full review

    Pricing Details

    SAP Business One

    Starting Price

    $99 per month

    Editions & Modules

    SAP Business One editions and modules pricing
    EditionModules
    Starter$110.001
    Limited$99.002
    Pro$132.003

    Footnotes

    1. per month
    2. per month
    3. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    TaxJar

    Starting Price

    $0

    Editions & Modules

    TaxJar editions and modules pricing
    EditionModules
    Starter$191
    Professional$992
    PremiumCustom3

    Footnotes

    1. for up to 200 orders/month
    2. for up to 200 orders/month
    3. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $0

    Additional Details

    30 day free trial. No obligation, no activation fees. Upgrade, downgrade or cancel anytime. Pricing based on order volume. Transactions are equal to -Orders imported into TaxJar with one or more line items -SmartCalcs API pushed sales tax calculation If you go over your transaction limit during a single month, we will charge you the difference between the plan you’re on and the next highest plan. The next month you’ll start back on the original plan that you subscribed to, and the process will repeat itself again. This is all done automatically. Your plan will never be interrupted and you will not have to speak with a salesperson.

    Likelihood to Renew

    SAP

    As I said before, it is a first level tool, well developed, and with very strong development support, although the learning curve, its implementation, the cost-benefit ratio, the price and the user experience is not the most suitable for small and medium-sized companies. It is a company with extensive experience, market positioning, technical support and expanded use
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    Stripe

    No answers on this topic

    Usability

    SAP

    I would like to give 8 out of 10 rating for SAP Business One because SAP Business One is a good choice for the mostly used business management solutions for the small and medium-sized companies. SAP Business One can help in optimizing the existing business process and enables streamline business processes for the daily activities for all users across the entire organization. The importance realization of SAP Business One implementation is based on the selection of the good reputation partner and its approach for the entire implementation. SAP Business One is a user-friendly and easy to use Enterprise system that the organization can benefit its features and functionalities by utilizing it.
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    Stripe

    No answers on this topic

    Reliability and Availability

    SAP

    The SAP Business One software is up and running every time
    you need it as it was planned. In more than 6 years that we have been
    using the product, it has never been unavailable and if it ever was, it was because of a planned maintenance window scheduled in the company.
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    Stripe

    No answers on this topic

    Performance

    SAP

    SAP Business One performance depends mostly on the speed of your internal servers, should you have the solution on premise as we do. Sometimes the system tends to be a little slower for some users when others are executing really big reports of performing some batch loads, but generally, the performance is acceptable to all the users.
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    Stripe

    No answers on this topic

    Support Rating

    SAP

    I rate my experience with SAP Business One's support team as excellent (10). They are easy to contact and effortless to work with on any issue or concern. I like the support SAP provides for any of their products. SAP has a great backing and I would recommend them to any of my colleagues.
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    Stripe

    We had a few questions about integrations & onboarding, and support answered quickly and in-depth. They understood our questions - which were a bit technical in nature - and were able to provide an explanation in a timely and specific manner that allowed us to get the system up and running quickly.
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    In-Person Training

    SAP

    The training I get was a consultant level training, so it's basically a 6 weeks training covering every aspect and every module of the system. It covered most common use cases and exercise training so you can get along with the software, as well as examples so there culd be a better understanding.
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    Stripe

    No answers on this topic

    Online Training

    SAP

    Over the past two years SAP has added a great deal of new SAP Business One on-line training for version 9.0 and 9.1. Most of the training is very strong, but some is difficult to understand and follow. Additionally, SAP still has a few holes in their on-line training around Production, Bill-of-Materials, MRP and Service.
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    Stripe

    No answers on this topic

    Implementation Rating

    SAP

    These implementations are not easy. Even a standard implementation can be difficult. With a never-been-done-before implementation, the implementation team and the user team need to be thorough with planning, make a decision on key points, and stick to them before any design happens. Our biggest challenge was not from StellarOne, rather it was from the mid-implementation decisions from our internal team. StellarOne did a great job warning us, implementing our decision, and then helping us adjust our SAP to handle the new direction we took.
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    Stripe

    No answers on this topic

    Alternatives Considered

    SAP

    SAP provides the most robust solution, with modules available for all department managers and even options for customization according to the company's special needs. We especially used the Crystal reports options to provide reports for each module. Overall, even if it's not the least expensive option, it has the best value for money.
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    Stripe

    TaxJar is less expensive, simpler to integrate and their billing is straightforward so that you don't have to worry about huge surprises at the end of a month or quarter. They spend a lot less time on sales/marketing but their support is excellent and overall we have had a much better experience with TaxJar.
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    Scalability

    SAP

    For most small businesses, the only way you outgrow SAP Business One is if the nature of your business changes radically. Going from 1 to 50 users is quite easy with SAP B1. Going beyond 50 may require moving to the Hana SAP B1 platform to maintain or improve performance, but the path is there.
    Add-ons to SAP B1 can also be added as specific needs are encountered that are not closely met by the standard product. These may be required early in the product life because of the nature of your business, or as you expand the use of SAP B1.
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    Stripe

    No answers on this topic

    Return on Investment

    SAP

    • Employee efficiency has definitely increased with SAP Business One. This is attributed in a lot of ways to information visibility. Our employees are able to gather the data they need, quickly, and effectively.
    • Identifying inconsistencies in pricing has also been accomplished through use of reporting off individual tables. Previously, we weren't able to access our data in such a way as to enable us to write custom reports in-house.
    • We have also benefited greatly from having a single source of all business information. We utilize SAP Business One exclusively in-house. All documentation is attached to specific orders and Business Partners, as well as serialized equipment that has been sold.
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    Stripe

    • With regards to ROI, it definitely saves time. And time, as they say, is money. It may be hard to put a particular dollar sign on this, but it definitely has provided a positive return.
    • It keeps me aware of where I have sales tax nexus that I might not know about otherwise. This is important. Even if I have to check it manually, at least I am made aware of where I need to file.
    • It allows me to track how much in sales tax we've paid year over year, which is a good indication of how our sales are doing.
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