SAP Commerce Cloud vs. Handshake by Shopify (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Commerce Cloud
Score 8.3 out of 10
N/A
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
Handshake by Shopify (discontinued)
Score 8.4 out of 10
N/A
The Handshake B2B Commerce platform from Shopify (acquired May 2019), was an ecommerce tool designed to make buying and selling simple, intuitive and mobile. The product has been discontinued, and is no longer sold or supported.N/A
Pricing
SAP Commerce CloudHandshake by Shopify (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SAP Commerce CloudHandshake by Shopify (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP Commerce CloudHandshake by Shopify (discontinued)
Top Pros
Top Cons
Features
SAP Commerce CloudHandshake by Shopify (discontinued)
Online Storefront
Comparison of Online Storefront features of Product A and Product B
SAP Commerce Cloud
8.2
68 Ratings
6% above category average
Handshake by Shopify (discontinued)
-
Ratings
Product catalog & listings8.464 Ratings00 Ratings
Product management8.965 Ratings00 Ratings
Bulk product upload8.663 Ratings00 Ratings
Branding8.163 Ratings00 Ratings
Mobile storefront8.161 Ratings00 Ratings
Product variations8.360 Ratings00 Ratings
Website integration8.364 Ratings00 Ratings
Visual customization7.761 Ratings00 Ratings
CMS7.461 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
SAP Commerce Cloud
8.1
62 Ratings
7% above category average
Handshake by Shopify (discontinued)
-
Ratings
Abandoned cart recovery8.015 Ratings00 Ratings
Checkout user experience8.261 Ratings00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
SAP Commerce Cloud
8.2
54 Ratings
1% below category average
Handshake by Shopify (discontinued)
-
Ratings
eCommerce security8.254 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
SAP Commerce Cloud
7.8
61 Ratings
4% above category average
Handshake by Shopify (discontinued)
-
Ratings
Promotions & discounts7.760 Ratings00 Ratings
Personalized recommendations8.155 Ratings00 Ratings
SEO7.452 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
SAP Commerce Cloud
8.9
62 Ratings
13% above category average
Handshake by Shopify (discontinued)
-
Ratings
Multi-site management8.658 Ratings00 Ratings
Order processing9.260 Ratings00 Ratings
Inventory management9.255 Ratings00 Ratings
Shipping8.856 Ratings00 Ratings
Custom functionality8.759 Ratings00 Ratings
Best Alternatives
SAP Commerce CloudHandshake by Shopify (discontinued)
Small Businesses
Shopify Plus
Shopify Plus
Score 8.9 out of 10

No answers on this topic

Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10

No answers on this topic

Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
SAP Commerce CloudHandshake by Shopify (discontinued)
Likelihood to Recommend
8.6
(70 ratings)
8.5
(3 ratings)
Likelihood to Renew
10.0
(2 ratings)
9.1
(1 ratings)
Usability
9.0
(2 ratings)
9.1
(1 ratings)
Support Rating
10.0
(3 ratings)
9.1
(1 ratings)
Implementation Rating
9.1
(2 ratings)
9.1
(1 ratings)
Ease of integration
8.9
(48 ratings)
-
(0 ratings)
Product Scalability
9.1
(48 ratings)
-
(0 ratings)
User Testimonials
SAP Commerce CloudHandshake by Shopify (discontinued)
Likelihood to Recommend
SAP
SAP commerce cloud helps greatly with inventory tracking. It also helps cut down on code issues when special codes are added to the site. The ease of inventory and reorder is a time saver. Month end is easier than it was before using the platform. It is suitable for b2b applications.
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Discontinued Products
My boss implemented Shopify with his Developer two years ago and handed off the support role to me. I manage user access, training, support, and product setup with our website. We are growing our use of this system by adding a variety of products and payment types for credit card processing.
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Pros
SAP
  • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
  • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
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Discontinued Products
  • An effective and productive way to increase sales on E-commerce platforms. Simple order entry and increased revenue. There are various ways to search for an item.
  • Handshake B2B Commerce, from Shopify, allowed high-resolution images and was geared toward visual presentation.
  • it is so easy to add products to the online store.
  • It's easy to change prices and make status active or inactive. clean and basic layout, Good for new users.
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Cons
SAP
  • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
  • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
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Discontinued Products
  • Improve the performance on load page for all Handshake skins.
  • Need an easier way to understand creating and debugging Handshake skins.
  • They should improve on customer support.
  • Their Jump Start for Intranet portal should be more user friendly and easier to implement in reality, not just in theory.
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Likelihood to Renew
SAP
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
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Discontinued Products
We started using Shopify and we are growing its usefulness in our business. I am in the process of helping our reps we gave access and provided training to create all the products they need. We still have most of the new products to be setup.
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Usability
SAP
The SAP Commerce Cloud product has powerful content management that identifies products, catalogs, and promotions. In addition, it has a feature where inventory is tracked integrated with existing ERP (SAP and/or non-SAP) systems. With SAP Commerce Cloud, we can enable transactions to trigger all processes to integrate with existing ERP systems. In this way, it is possible to manage the system from end to end.
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Discontinued Products
Extremely easy to use and very useful records available to verify payment processing.
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Support Rating
SAP
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
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Discontinued Products
Shopify has been successfully implemented in a short period of time, and support has been easy to provide. THe system is very easy to adapt to our needs and I am able to train users quickly.
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Implementation Rating
SAP
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
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Discontinued Products
Everything is working fine with each phase we implemented. More of our staff is aware of the system and are enjoying how user-friendly the system is for them.
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Alternatives Considered
SAP
SAP Commerce Cloud stands out due to its robust customization options, scalability, and omnichannel capabilities, allowing us to tailor experiences across various touchpoints seamlessly. We selected it because of its proven track record in handling complex e-commerce needs, aligning perfectly with our goal to provide a highly personalized and scalable online shopping experience.
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Discontinued Products
Because its innovative and tons of features to boost sales and its ease of use is the reason why I have chosen Handshake B2B Commerce, from Shopify, over other competitors.
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Scalability
SAP
The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
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Discontinued Products
No answers on this topic
Return on Investment
SAP
  • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
  • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
  • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
  • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
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Discontinued Products
  • We were able to quickly put out a portal using Handshake on SharePoint online when our firm was merging with another firm.
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ScreenShots

SAP Commerce Cloud Screenshots

Screenshot of Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of Commerce sites on two different mobile devicesScreenshot of Landing page from an e-commerce siteScreenshot of Web page with product categories and search results from an e-commerce siteScreenshot of Screenshot displaying headless commerce storefronts