What users are saying about
521 Ratings
Top Rated
68 Ratings
521 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100
Top Rated
68 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Likelihood to Recommend

SAP Crystal

Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort.Automated report delivery requires the user to be aware of sql which cannot be expected from all users.Should support more document export formats and improve the UI for SAP B1 Users
Issac Paul | TrustRadius Reviewer

Visier

Visier People is well-suited for organizations that require the ability to record thorough information on analytics of the company, and to have the change of measuring training's productivity impact. The software isn't well-suited for those who tend to feature a lot of models into the software as the platform doesn't record/support most models, so some data isn't able to be recorded.
Sam Hunt | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

SAP Crystal
8.4
Visier
Pixel Perfect reports
SAP Crystal
8.4
Visier
Customizable dashboards
SAP Crystal
8.3
Visier
Report Formatting Templates
SAP Crystal
8.5
Visier

Ad-hoc Reporting

SAP Crystal
8.3
Visier
Drill-down analysis
SAP Crystal
8.0
Visier
Formatting capabilities
SAP Crystal
8.5
Visier
Integration with R or other statistical packages
SAP Crystal
8.0
Visier
Report sharing and collaboration
SAP Crystal
8.8
Visier

Report Output and Scheduling

SAP Crystal
8.7
Visier
Publish to Web
SAP Crystal
8.6
Visier
Publish to PDF
SAP Crystal
9.1
Visier
Report Versioning
SAP Crystal
8.4
Visier
Report Delivery Scheduling
SAP Crystal
8.8
Visier
Delivery to Remote Servers
SAP Crystal
8.7
Visier

Data Discovery and Visualization

SAP Crystal
7.7
Visier
Pre-built visualization formats (heatmaps, scatter plots etc.)
SAP Crystal
7.6
Visier
Location Analytics / Geographic Visualization
SAP Crystal
7.8
Visier
Predictive Analytics
SAP Crystal
7.8
Visier

Access Control and Security

SAP Crystal
8.5
Visier
Multi-User Support (named login)
SAP Crystal
8.2
Visier
Role-Based Security Model
SAP Crystal
8.3
Visier
Multiple Access Permission Levels (Create, Read, Delete)
SAP Crystal
8.5
Visier
Single Sign-On (SSO)
SAP Crystal
8.8
Visier

Mobile Capabilities

SAP Crystal
7.9
Visier
Responsive Design for Web Access
SAP Crystal
8.3
Visier
Dedicated iOS Application
SAP Crystal
7.5
Visier
Dedicated Android Application
SAP Crystal
7.8
Visier
Dashboard / Report / Visualization Interactivity on Mobile
SAP Crystal
8.2
Visier

Application Program Interfaces (APIs) / Embedding

SAP Crystal
7.5
Visier
REST API
SAP Crystal
7.4
Visier
Javascript API
SAP Crystal
7.8
Visier
iFrames
SAP Crystal
7.1
Visier
Java API
SAP Crystal
8.1
Visier
Themeable User Interface (UI)
SAP Crystal
7.6
Visier
Customizable Platform (Open Source)
SAP Crystal
7.2
Visier

Workforce Analytics

SAP Crystal
Visier
7.9
Automated data collection
SAP Crystal
Visier
8.0
Data analysis
SAP Crystal
Visier
8.2
Data integration
SAP Crystal
Visier
8.1
Predictive analytics
SAP Crystal
Visier
8.1
Benchmarking
SAP Crystal
Visier
7.2
Report designer
SAP Crystal
Visier
7.9
Pre-built content
SAP Crystal
Visier
8.1
Data management
SAP Crystal
Visier
7.8
Self-service insights
SAP Crystal
Visier
7.9

Pros

SAP Crystal

  • Crystal Reports allows us to create a consistent template for all of our reports.
  • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
  • Crystal Reports can connect to a wide variety of data sources.
  • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
Anonymous | TrustRadius Reviewer

Visier

  • The database is very complete and detailed, thus being able to enhance a deep analysis of each user.
  • The Visier dashboard is extremely attractive and friendly, helping staff understand every detail of the analyzes conducted on the company's workforce.
  • Despite not being a great and complete solution to work with HR within this platform, however, data can be shared to exchange information between the head of each department of the company and HR staff and to speed up the analysis process and determine what to do with a low-performing employee.
  • It excellently determines the productivity of each employee and also determines risk by monitoring patterns and behavior.
Stella Olsson | TrustRadius Reviewer

Cons

SAP Crystal

  • The export of reports to Excel is very cumbersome and the results are difficult to format.
  • The design of reports and the graphical features (e.g. charts) feel quite rigid.
  • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
Frank Hunt | TrustRadius Reviewer

Visier

  • Visier is a people analytics tool, so all data points are tied to employees. It can be difficult to analyze data points that aren't tied to employees (e.g., certain job data) since the data is driven by people metrics.
  • Visier releases updates quarterly. While this cadence does provide room for updates and enhances to be implemented in the tool throughout the year, other software providers operate on a more continuous update schedule.
Shaun Drawdy | TrustRadius Reviewer

Likelihood to Renew

SAP Crystal

SAP Crystal 10.0
Based on 19 answers
We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
Anonymous | TrustRadius Reviewer

Visier

Visier 9.1
Based on 1 answer
It is an indispensable tool for our organization. We see no comparable substitute.
Mark Berry | TrustRadius Reviewer

Usability

SAP Crystal

SAP Crystal 9.0
Based on 29 answers
The interface of SAP Crystal will be very familiar to most users as it follows the same text-based WYSIWYG interface as many other commonplace software. The build-in plugins, adapters and middleware to common data sources makes it rather easy to pull data for visualization and reporting. However, when dealing with less structured data, some more work needs to be done
Anonymous | TrustRadius Reviewer

Visier

No score
No answers yet
No answers on this topic

Support Rating

SAP Crystal

SAP Crystal 7.4
Based on 24 answers
The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
Nathan Patrick Taylor | TrustRadius Reviewer

Visier

No score
No answers yet
No answers on this topic

In-Person Training

SAP Crystal

SAP Crystal 10.0
Based on 1 answer
Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
Anonymous | TrustRadius Reviewer

Visier

No score
No answers yet
No answers on this topic

Implementation Rating

SAP Crystal

SAP Crystal 8.7
Based on 16 answers
Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
John Suit | TrustRadius Reviewer

Visier

Visier 9.0
Based on 3 answers
Visier can move as quickly or as slowly as the client needs. The topic-by-topic approach separates the project in clear phases and allows for focus on specific data. Depending on the size of the implementation team, implementation could move more rapidly if the subject matter experts are responsible for the individual topic data sets.
Christopher Carey, HRIP | TrustRadius Reviewer

Alternatives Considered

SAP Crystal

Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
Anonymous | TrustRadius Reviewer

Visier

We chose Visier People since it offers technology to effectively optimize and streamline our workforce. Visier People can also store a detailed and large database of employees from various departments within a company. By connecting all the right people and business data to reveal connections and correlations, Visier People proves its worth in the market.
Anonymous | TrustRadius Reviewer

Return on Investment

SAP Crystal

  • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
  • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
Rohit Narang | TrustRadius Reviewer

Visier

  • We have had quite a big impact; from the first quarter onward the change was exceptionally noticeable.
  • We solved all reporting errors in real time for our employees. We were also able to improve HR training to avoid any misunderstandings due to updates not being processed in time.
  • Learning time was reduced by 65% and satisfaction increased by 78%.
Jason Kerley | TrustRadius Reviewer

Screenshots

Pricing Details

SAP Crystal

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

SAP Crystal Editions & Modules

Edition
SAP Crystal Reports 2020 64-Bit$4951
Upgrade Version to SAP Crystal Reports 2020$2951
SAP Crystal Reports 2016 32-Bit$4951
SAP Crystal Server 2020 1 NUL$8692
SAP Crystal Server 2020 5 CAL$8,7443
  1. per single user license
  2. per user license + first year maintenance to be added
  3. 5 concurrent users + first year maintenance to be added
Additional Pricing Details
* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.

Visier

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Visier Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

SAP Crystal
8.7
Visier
8.3

Likelihood to Renew

SAP Crystal
10.0
Visier
9.1

Usability

SAP Crystal
9.0
Visier

Reliability and Availability

SAP Crystal
8.0
Visier

Performance

SAP Crystal
8.0
Visier

Support Rating

SAP Crystal
7.4
Visier

In-Person Training

SAP Crystal
10.0
Visier

Implementation Rating

SAP Crystal
8.7
Visier
9.0

Scalability

SAP Crystal
7.0
Visier

Add comparison