What users are saying about
552 Ratings
75 Ratings
552 Ratings
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Score 7.9 out of 100
75 Ratings
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Score 9.2 out of 100

Feature Set Ratings

    BI Standard Reporting

    8.8

    SAP Crystal

    88%

    Visier

    Feature Set Not Supported
    N/A
    SAP Crystal ranks higher in 3/3 features

    Pixel Perfect reports

    8.3
    83%
    111 Ratings
    N/A
    0 Ratings

    Customizable dashboards

    9.0
    90%
    98 Ratings
    N/A
    0 Ratings

    Report Formatting Templates

    9.1
    91%
    116 Ratings
    N/A
    0 Ratings

    Ad-hoc Reporting

    8.7

    SAP Crystal

    87%

    Visier

    Feature Set Not Supported
    N/A
    SAP Crystal ranks higher in 4/4 features

    Drill-down analysis

    8.3
    83%
    116 Ratings
    N/A
    0 Ratings

    Formatting capabilities

    8.8
    88%
    134 Ratings
    N/A
    0 Ratings

    Integration with R or other statistical packages

    8.5
    85%
    64 Ratings
    N/A
    0 Ratings

    Report sharing and collaboration

    9.3
    93%
    119 Ratings
    N/A
    0 Ratings

    Report Output and Scheduling

    9.1

    SAP Crystal

    91%

    Visier

    Feature Set Not Supported
    N/A
    SAP Crystal ranks higher in 5/5 features

    Publish to Web

    9.1
    91%
    90 Ratings
    N/A
    0 Ratings

    Publish to PDF

    9.4
    94%
    132 Ratings
    N/A
    0 Ratings

    Report Versioning

    9.0
    90%
    94 Ratings
    N/A
    0 Ratings

    Report Delivery Scheduling

    9.1
    91%
    96 Ratings
    N/A
    0 Ratings

    Delivery to Remote Servers

    9.2
    92%
    51 Ratings
    N/A
    0 Ratings

    Data Discovery and Visualization

    7.9

    SAP Crystal

    79%

    Visier

    Feature Set Not Supported
    N/A
    SAP Crystal ranks higher in 3/3 features

    Pre-built visualization formats (heatmaps, scatter plots etc.)

    7.6
    76%
    51 Ratings
    N/A
    0 Ratings

    Location Analytics / Geographic Visualization

    8.4
    84%
    75 Ratings
    N/A
    0 Ratings

    Predictive Analytics

    7.8
    78%
    42 Ratings
    N/A
    0 Ratings

    Access Control and Security

    8.4

    SAP Crystal

    84%

    Visier

    Feature Set Not Supported
    N/A
    SAP Crystal ranks higher in 4/4 features

    Multi-User Support (named login)

    8.0
    80%
    81 Ratings
    N/A
    0 Ratings

    Role-Based Security Model

    8.0
    80%
    79 Ratings
    N/A
    0 Ratings

    Multiple Access Permission Levels (Create, Read, Delete)

    8.5
    85%
    79 Ratings
    N/A
    0 Ratings

    Single Sign-On (SSO)

    9.1
    91%
    38 Ratings
    N/A
    0 Ratings

    Mobile Capabilities

    8.5

    SAP Crystal

    85%

    Visier

    Feature Set Not Supported
    N/A
    SAP Crystal ranks higher in 3/3 features

    Responsive Design for Web Access

    8.8
    88%
    62 Ratings
    N/A
    0 Ratings

    Mobile Application

    7.8
    78%
    46 Ratings
    N/A
    0 Ratings

    Dashboard / Report / Visualization Interactivity on Mobile

    8.9
    89%
    57 Ratings
    N/A
    0 Ratings

    Application Program Interfaces (APIs) / Embedding

    8.0

    SAP Crystal

    80%

    Visier

    Feature Set Not Supported
    N/A
    SAP Crystal ranks higher in 6/6 features

    REST API

    7.4
    74%
    8 Ratings
    N/A
    0 Ratings

    Javascript API

    8.4
    84%
    34 Ratings
    N/A
    0 Ratings

    iFrames

    7.1
    71%
    8 Ratings
    N/A
    0 Ratings

    Java API

    8.9
    89%
    34 Ratings
    N/A
    0 Ratings

    Themeable User Interface (UI)

    8.3
    83%
    37 Ratings
    N/A
    0 Ratings

    Customizable Platform (Open Source)

    7.8
    78%
    30 Ratings
    N/A
    0 Ratings

    Workforce Analytics

    SAP Crystal

    Feature Set Not Supported
    N/A
    8.2

    Visier

    82%
    Visier People ranks higher in 9/9 features

    Automated data collection

    N/A
    0 Ratings
    8.5
    85%
    41 Ratings

    Data analysis

    N/A
    0 Ratings
    8.4
    84%
    41 Ratings

    Data integration

    N/A
    0 Ratings
    8.4
    84%
    41 Ratings

    Predictive analytics

    N/A
    0 Ratings
    7.8
    78%
    34 Ratings

    Benchmarking

    N/A
    0 Ratings
    7.2
    72%
    40 Ratings

    Report designer

    N/A
    0 Ratings
    8.4
    84%
    41 Ratings

    Pre-built content

    N/A
    0 Ratings
    8.3
    83%
    41 Ratings

    Data management

    N/A
    0 Ratings
    8.6
    86%
    39 Ratings

    Self-service insights

    N/A
    0 Ratings
    8.2
    82%
    39 Ratings

    Attribute Ratings

    • SAP Crystal is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
    • Visier People is rated higher in 1 area: Implementation Rating

    Likelihood to Recommend

    9.1

    SAP Crystal

    91%
    157 Ratings
    8.7

    Visier

    87%
    42 Ratings

    Likelihood to Renew

    10.0

    SAP Crystal

    100%
    19 Ratings
    9.1

    Visier

    91%
    1 Rating

    Usability

    9.3

    SAP Crystal

    93%
    28 Ratings

    Visier

    N/A
    0 Ratings

    Availability

    8.0

    SAP Crystal

    80%
    2 Ratings

    Visier

    N/A
    0 Ratings

    Performance

    8.0

    SAP Crystal

    80%
    2 Ratings

    Visier

    N/A
    0 Ratings

    Support Rating

    8.3

    SAP Crystal

    83%
    36 Ratings

    Visier

    N/A
    0 Ratings

    In-Person Training

    10.0

    SAP Crystal

    100%
    1 Rating

    Visier

    N/A
    0 Ratings

    Implementation Rating

    8.8

    SAP Crystal

    88%
    28 Ratings
    9.0

    Visier

    90%
    3 Ratings

    Configurability

    8.0

    SAP Crystal

    80%
    1 Rating

    Visier

    N/A
    0 Ratings

    Ease of integration

    7.0

    SAP Crystal

    70%
    1 Rating

    Visier

    N/A
    0 Ratings

    Product Scalability

    7.0

    SAP Crystal

    70%
    1 Rating

    Visier

    N/A
    0 Ratings

    Vendor post-sale

    8.0

    SAP Crystal

    80%
    1 Rating

    Visier

    N/A
    0 Ratings

    Vendor pre-sale

    7.0

    SAP Crystal

    70%
    1 Rating

    Visier

    N/A
    0 Ratings

    Likelihood to Recommend

    SAP

    Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
    Read full review

    Visier

    Visier People is well-suited for organizations that require the ability to record thorough information on analytics of the company, and to have the change of measuring training's productivity impact. The software isn't well-suited for those who tend to feature a lot of models into the software as the platform doesn't record/support most models, so some data isn't able to be recorded.
    Read full review

    Pros

    SAP

    • Crystal Reports allows us to create a consistent template for all of our reports.
    • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
    • Crystal Reports can connect to a wide variety of data sources.
    • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
    Read full review

    Visier

    • The database is very complete and detailed, thus being able to enhance a deep analysis of each user.
    • The Visier dashboard is extremely attractive and friendly, helping staff understand every detail of the analyzes conducted on the company's workforce.
    • Despite not being a great and complete solution to work with HR within this platform, however, data can be shared to exchange information between the head of each department of the company and HR staff and to speed up the analysis process and determine what to do with a low-performing employee.
    • It excellently determines the productivity of each employee and also determines risk by monitoring patterns and behavior.
    Read full review

    Cons

    SAP

    • The export of reports to Excel is very cumbersome and the results are difficult to format.
    • The design of reports and the graphical features (e.g. charts) feel quite rigid.
    • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
    Read full review

    Visier

    • Visier is a people analytics tool, so all data points are tied to employees. It can be difficult to analyze data points that aren't tied to employees (e.g., certain job data) since the data is driven by people metrics.
    • Visier releases updates quarterly. While this cadence does provide room for updates and enhances to be implemented in the tool throughout the year, other software providers operate on a more continuous update schedule.
    Read full review

    Pricing Details

    SAP Crystal

    Starting Price

    $295 per single user license

    Editions & Modules

    SAP Crystal editions and modules pricing
    EditionModules
    SAP Crystal Reports 2020 64-Bit4951
    Upgrade Version to SAP Crystal Reports 20202952
    SAP Crystal Reports 2016 32-Bit4953
    SAP Crystal Server 2020 1 NUL8694
    SAP Crystal Server 2020 5 CAL$8,7445

    Footnotes

    1. per single user license
    2. per single user license
    3. per single user license
    4. per user license + first year maintenance to be added
    5. 5 concurrent users + first year maintenance to be added

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    * SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.

    Visier

    Starting Price

    Editions & Modules

    Visier editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      SAP

      We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
      Read full review

      Visier

      It is an indispensable tool for our organization. We see no comparable substitute.
      Read full review

      Usability

      SAP

      Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
      Read full review

      Visier

      No answers on this topic

      Support Rating

      SAP

      The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
      Read full review

      Visier

      No answers on this topic

      In-Person Training

      SAP

      Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
      Read full review

      Visier

      No answers on this topic

      Implementation Rating

      SAP

      Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
      Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
      Read full review

      Visier

      Visier can move as quickly or as slowly as the client needs. The topic-by-topic approach separates the project in clear phases and allows for focus on specific data. Depending on the size of the implementation team, implementation could move more rapidly if the subject matter experts are responsible for the individual topic data sets.
      Read full review

      Alternatives Considered

      SAP

      Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
      Read full review

      Visier

      Visier People simplifies and automates the most time consuming parts of the people analytic processes. The unique thing about Visier is that it makes things easier for many departments in the company including the IT, finance and the HR departments mainly. It also helps team leaders and department managers like us with guided insights, predictive analytics, data exploration capabilities with the use of AI which assists us with scaling and benchmarking the team we manage. Visier helps the IT department by providing pre built analytics, security and scalability and seamless integration. Therefore with considering all these aspects it is proven that Visier stacks up against all the other software in the market.
      Read full review

      Return on Investment

      SAP

      • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
      • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
      Read full review

      Visier

      • We have had quite a big impact; from the first quarter onward the change was exceptionally noticeable.
      • We solved all reporting errors in real time for our employees. We were also able to improve HR training to avoid any misunderstandings due to updates not being processed in time.
      • Learning time was reduced by 65% and satisfaction increased by 78%.
      Read full review

      Screenshots

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