SAP Jam vs Workplace from Facebook

• Managing members with the communities is easy (including inviting them to join).
• Publishing and editing content is easy with the platform.
• The interface is easy to use and navigate.

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• It provides a user interface that is familiar and proven to assist in engaging people to use the platform. The layout is clean and minimal and pleasing and that helps staff become comfortable with interacting with one another.
• Group insights are a fantastic feature that allows you to see how a certain topic, discussion or file is performing with the staff or audience. If you are seeking feedback on a particular memo, for instance, the insights will catalog who has viewed, how many comments, questions or interactions, etc. It helps to see in real-time, the things staff or clients are excited about and then the items where no one comments.
• Cataloging of historical information is a real benefit. The dashboard has a notes section where I will keep a lot of private and or personal reflections that I can reference at a later time. I may jot a few notes about a project so I can recall them at a later point. Many programs do this, but again, this is all within the same house and for time and memory sake, this really works well.
• Segmenting is very easy to do. We have set up Groups for various projects, teams, clients or cohorts. You can segment as much as you want and one person may be in more than one group but maybe not all groups. Basic segmenting that works well. Notifications are sent when new posts or news is released.
• The platform is not the same portal as Facebook so there is no chance that posts get put on the wrong timeline. With this said, what I like most is the ease of onboarding and no one has had any trouble getting up and going on Workplace. It is like Facebook, easy and something most if not all will have familiarity in navigation.

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• Sometimes users get too many notifications from the system which can be overwhelming if they haven't set up their notifications to their standards.
• Analytics on engagement aren't great.

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• There's a slight concern over the privacy and security of company and employee information. This concern is increasing with each revelation about Facebook's use of data.
• I am not a fan of the Messenger and Workplace App being separate; just like with regular Facebook. I wish they were combined in the same app.
• Although overall I do find Workplace by Facebook productive, occasionally I find myself losing time by scrolling and clicking too much on company gossip and news.

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• Our constituents value community and this has enabled us to be able to bring people together in a secure, virtual space.
• We are a national association and many of the people that need to collaborate on work projects aren't physically in the same place, so this virtual space has improved work output.

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• We can meet the project times, that with the communication in real time.
• We provide solutions to our suppliers in a reliable and efficient manner.
• When a business can save time and at the same time respond to the demands of customers, this translates into greater market capture of action for the company.

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