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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Jam

    Score10 out of 10
    N/ASAP Jam is a social network collaboration tool with integrated collaborative processes for knowledge, learning, and HR management. SAP Jam also includes capabilities for the entire sales, marketing, and customer service lifecycles.N/A

    Workplace from Meta (discontinued)

    Score8 out of 10
    N/AWorkplace was a business communication tool from Meta with features like Live Video and Groups, that connected employees. Its discontinuation began in August of 2025, and by June 2026 a full shutdown is anticipated.N/A
    Pricing
    SAP JamWorkplace from Meta (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP JamWorkplace from Meta (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SAP JamWorkplace from Meta (discontinued)
    Considered Both Products
    SAP
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    28 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    19 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    23 Answers
    Features
    SAP JamWorkplace from Meta (discontinued)
    Project Management
    Comparison of Project Management features of SAP Jam and Workplace from Meta (discontinued)
    Feature
    SAP Jam
    7.8
    3 Ratings
    1% above category average
    Workplace from Meta (discontinued)
    -
    Ratings
    Task Management7.92 Ratings00 Ratings
    Gantt Charts8.01 Ratings00 Ratings
    Scheduling9.01 Ratings00 Ratings
    Workflow Automation8.01 Ratings00 Ratings
    Mobile Access8.03 Ratings00 Ratings
    Search8.03 Ratings00 Ratings
    Visual planning tools6.01 Ratings00 Ratings
    Communication
    Comparison of Communication features of SAP Jam and Workplace from Meta (discontinued)
    Feature
    SAP Jam
    7.0
    3 Ratings
    13% below category average
    Workplace from Meta (discontinued)
    -
    Ratings
    Chat7.02 Ratings00 Ratings
    Notifications9.23 Ratings00 Ratings
    Discussions9.23 Ratings00 Ratings
    Surveys6.53 Ratings00 Ratings
    Internal knowledgebase9.33 Ratings00 Ratings
    Integrates with GoToMeeting6.01 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts4.01 Ratings00 Ratings
    Integrates with Outlook5.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of SAP Jam and Workplace from Meta (discontinued)
    Feature
    SAP Jam
    7.0
    3 Ratings
    14% below category average
    Workplace from Meta (discontinued)
    -
    Ratings
    Versioning9.63 Ratings00 Ratings
    Video files7.33 Ratings00 Ratings
    Audio files7.53 Ratings00 Ratings
    Document collaboration6.02 Ratings00 Ratings
    Access control8.93 Ratings00 Ratings
    Advanced security features6.02 Ratings00 Ratings
    Integrates with Google Drive4.01 Ratings00 Ratings
    Device sync7.01 Ratings00 Ratings
    Best Alternatives
    SAP JamWorkplace from Meta (discontinued)
    Small Businesses
    Flock
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Workvivo
    Score9.4 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Workvivo
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP JamWorkplace from Meta (discontinued)
    Likelihood to Recommend
    8.9
    (3 ratings)
    7.8
    (54 ratings)
    Likelihood to Renew
    4.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    5.0
    (1 ratings)
    5.6
    (2 ratings)
    Support Rating
    2.0
    (1 ratings)
    8.4
    (21 ratings)
    User Testimonials
    SAP JamWorkplace from Meta (discontinued)
    Likelihood to Recommend
    SAP
    When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
    Incentivized
    Read full review
    Discontinued Products
    Well suited: - leadership communication. When our CEO posts a video to all company - it always gets the highest engagement - recognition/achievements posts - live streams for education, knowledge sharing - we are a company of 12000 associates and there is no other corporate channel for us to gather more than 500 people in one place. Less appropriate: - sharing some very targetted messages - it's impossible to do at Workplace without creating a group. So we use email channel for such targetted communications - instant communication like in a chat (probably it's less appropriate in our specific case because we use MS Teams for such quick communication instead of WP chats)
    Incentivized
    Read full review
    Pros
    SAP
    • Easy to setup.
    • Template-based group creation.
    • Permissions are either inherited or set at the group-level by group owners.
    Read full review
    Discontinued Products
    • Bring groups of people together to share info, stories, updates, etc.
    • The chat app is pretty decent.
    • Workplace Live is a good large-group meeting broadcast platform.
    • It's pretty intuitive to use for anyone who's used Facebook.
    • It provides different levels of "security" for groups, allowing you to have open, closed, and "secret" groups.
    • It's easy to paste images into your posts and comments, without having to necessarily go through the process of saving an image as a file, etc.
    • It has search capabilities for finding old information.
    • It's available for both desktop/laptop and mobile devices.
    • It's secured to allow only those within the company to see company-related info (but it also has a few inter-company groups, which can be useful, too).
    • Workplace Chat has the ability to set it to Do Not Disturb.
    • You can set notifications, including email notifications, if you want to be alerted to new activity in your groups, etc.
    • You can use Markdown to format your text
    Incentivized
    Read full review
    Cons
    SAP
    • Multiple selection limitations
    • Error proofing in wrong command
    • Multiple time confirmation
    • Multiple time checkbox
    Incentivized
    Read full review
    Discontinued Products
    • It would be helpful if a review confirmation checkbox was able to be placed by files that needed to be read or reviewed. Along the same line, approve, review again, etc. would be helpful checkboxes to add by files, proposals.
    • The layout is clean but suffers a bit from the center column width with two sidebars and a lot of empty space. It almost looks like a going out of business sale retail store where you notice the empty shelves. Workplace feels a bit bare at times. I think some good design modifications can help. Now on mobile, it is a great layout. I am addressing specifically the desktop browser login.
    • An admin control dashboard would be really effective and even more so with more users on the platform.
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    SAP
    It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
    Incentivized
    Read full review
    Discontinued Products
    Having to download multiple apps just to use the tool is very cumbersome. Facebook would have make this better by wrapping it in as a main feature within their app, but having to use multiple apps to see discussions and walls is so frustrating.
    Incentivized
    Read full review
    Support Rating
    SAP
    We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
    Incentivized
    Read full review
    Discontinued Products
    Workplace by Facebook is an excellent fit in respect of support and documentation. It has excellent tutorials and documentation, as well. The UI and UX are already great as it is developed and maintained by Facebook, so most of the times, there is no need for any support or documentation.
    Incentivized
    Read full review
    Alternatives Considered
    SAP
    We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.
    Read full review
    Discontinued Products
    Workplace by Facebook is so much more than just a project management tool like Basecamp or Slack. The ability to disseminate information to employees is easier and better with Workplace by Facebook. It can also be used for informal messaging and sharing of information. It combines the best features of both with the same look and feel as Facebook.
    Incentivized
    Read full review
    Return on Investment
    SAP
    • Automation in process
    • Ease of communication
    • Lack of change notification
    • Lack of multiple selection search
    Incentivized
    Read full review
    Discontinued Products
    • We can meet the project times, that with the communication in real time.
    • We provide solutions to our suppliers in a reliable and efficient manner.
    • When a business can save time and at the same time respond to the demands of customers, this translates into greater market capture of action for the company.
    Incentivized
    Read full review
    ScreenShots