SAP Jam vs Workplace from Meta

When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)

Best suited for cultural enhancement, as it provides open communication, good collaboration between each employee and even companies leaderships specially in large company companies where everyone is sitting somewhere. Nut meta helps and gives a platform to come, contribute and talk each one. It’s like companies social media

• Inventory planning
• Design data storage
• Scheduling
• Production planning
• Material consumption

• 2-sided communications - gathering feedback instantly after the communication is released (comments, reactions)
• recognition (that's the place where we share our top achievements and associates feel appreciated - e.g. it's so cool when CEO can comment that your achievement is important)
• platform for creative formats to engage associates to our communication (live streams, q&a, achievement posts, etc)

• Sometimes users get too many notifications from the system which can be overwhelming if they haven't set up their notifications to their standards.
• Analytics on engagement aren't great.

• Workplace Chat is not reliable in terms of being able to delete a comment you sent...sometimes it works, sometimes it doesn't.
• When viewing a Workplace Live event after it's over, the comments don't always show all of them and in order, even when you choose that option.
• Your "status" (on vacation, in a meeting, whatever) is a bit too subtle and easy for folks not to notice. We've created "badges" to use in place of our profile photo as a workaround for that, but it would be nice if Workplace had provided something like that itself.

We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.

It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around

Having to download multiple apps just to use the tool is very cumbersome. Facebook would have make this better by wrapping it in as a main feature within their app, but having to use multiple apps to see discussions and walls is so frustrating.

We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.

Workplace by Facebook is an excellent fit in respect of support and documentation. It has excellent tutorials and documentation, as well. The UI and UX are already great as it is developed and maintained by Facebook, so most of the times, there is no need for any support or documentation.

I have tried a host of products and found Workplace to be superior to many others based on pricepoint, user interface, features I need and use, and adding some great features I now use. The integration of Live into the Workplace platform is great for team meets, big announcements and an occasional shout out to someone who did something great. Again, the interface is comfortable and that means something when other systems have great features, but no one knows how to use them without going through training after training. Workplace gets you set up and going almost immediately. I tested Clink, Huddle, Trello, Podio (I like Podio quite a bit), ProofHub, and one or two more. I use Trello now and find it to be very useful but very difficult to get comfortable using.

• Automation in process
• Ease of communication
• Lack of change notification
• Lack of multiple selection search

• It's made it easier to find which employees are assigned to which projects in the company. This used to be a much harder and time consuming task.
• It's nice to get instant access to the status of projects. This has improved accountability and helps with projects getting done faster.
• Overall we've seen an uptick in morale and camaraderie in the workplace since using Workplace by Facebook.