SAP Jam vs. Workplace from Meta

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Jam
Score 8.7 out of 10
N/A
SAP Jam is a social network collaboration tool with integrated collaborative processes for knowledge, learning, and HR management. SAP Jam also includes capabilities for the entire sales, marketing, and customer service lifecycles.N/A
Workplace from Meta
Score 7.9 out of 10
N/A
Facebook at Work allows users to interact with co-workers through the Facebook interface.
$4
per month per user
Pricing
SAP JamWorkplace from Meta
Editions & Modules
No answers on this topic
Enterprise Live
$2.00
per month per user
Enhanced Admin & Support
$2.00
per month per user
Workplace Core
$4.00
per month per user
Offerings
Pricing Offerings
SAP JamWorkplace from Meta
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
SAP JamWorkplace from Meta
Project Management
Comparison of Project Management features of Product A and Product B
SAP Jam
7.8
3 Ratings
1% below category average
Workplace from Meta
-
Ratings
Task Management7.82 Ratings00 Ratings
Gantt Charts8.01 Ratings00 Ratings
Scheduling9.01 Ratings00 Ratings
Workflow Automation8.01 Ratings00 Ratings
Mobile Access8.03 Ratings00 Ratings
Search8.03 Ratings00 Ratings
Visual planning tools6.01 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
SAP Jam
6.8
3 Ratings
17% below category average
Workplace from Meta
-
Ratings
Chat7.02 Ratings00 Ratings
Notifications8.73 Ratings00 Ratings
Discussions8.73 Ratings00 Ratings
Surveys6.13 Ratings00 Ratings
Internal knowledgebase8.93 Ratings00 Ratings
Integrates with GoToMeeting6.01 Ratings00 Ratings
Integrates with Gmail and Google Hangouts4.01 Ratings00 Ratings
Integrates with Outlook5.01 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
SAP Jam
6.9
3 Ratings
16% below category average
Workplace from Meta
-
Ratings
Versioning9.33 Ratings00 Ratings
Video files6.93 Ratings00 Ratings
Audio files7.13 Ratings00 Ratings
Document collaboration6.02 Ratings00 Ratings
Access control8.83 Ratings00 Ratings
Advanced security features6.02 Ratings00 Ratings
Integrates with Google Drive4.01 Ratings00 Ratings
Device sync7.01 Ratings00 Ratings
Best Alternatives
SAP JamWorkplace from Meta
Small Businesses
Stackby
Stackby
Score 9.6 out of 10
Zoho Cliq
Zoho Cliq
Score 9.2 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Workvivo
Workvivo
Score 9.3 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Workvivo
Workvivo
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP JamWorkplace from Meta
Likelihood to Recommend
8.8
(3 ratings)
7.4
(55 ratings)
Likelihood to Renew
4.0
(1 ratings)
-
(0 ratings)
Usability
5.0
(1 ratings)
5.6
(2 ratings)
Support Rating
2.0
(1 ratings)
8.4
(21 ratings)
User Testimonials
SAP JamWorkplace from Meta
Likelihood to Recommend
SAP
When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
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Meta Platforms Inc
Well suited: - leadership communication. When our CEO posts a video to all company - it always gets the highest engagement - recognition/achievements posts - live streams for education, knowledge sharing - we are a company of 12000 associates and there is no other corporate channel for us to gather more than 500 people in one place. Less appropriate: - sharing some very targetted messages - it's impossible to do at Workplace without creating a group. So we use email channel for such targetted communications - instant communication like in a chat (probably it's less appropriate in our specific case because we use MS Teams for such quick communication instead of WP chats)
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Pros
SAP
  • Easy to setup.
  • Template-based group creation.
  • Permissions are either inherited or set at the group-level by group owners.
Read full review
Meta Platforms Inc
  • Bring groups of people together to share info, stories, updates, etc.
  • The chat app is pretty decent.
  • Workplace Live is a good large-group meeting broadcast platform.
  • It's pretty intuitive to use for anyone who's used Facebook.
  • It provides different levels of "security" for groups, allowing you to have open, closed, and "secret" groups.
  • It's easy to paste images into your posts and comments, without having to necessarily go through the process of saving an image as a file, etc.
  • It has search capabilities for finding old information.
  • It's available for both desktop/laptop and mobile devices.
  • It's secured to allow only those within the company to see company-related info (but it also has a few inter-company groups, which can be useful, too).
  • Workplace Chat has the ability to set it to Do Not Disturb.
  • You can set notifications, including email notifications, if you want to be alerted to new activity in your groups, etc.
  • You can use Markdown to format your text
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Cons
SAP
  • Multiple selection limitations
  • Error proofing in wrong command
  • Multiple time confirmation
  • Multiple time checkbox
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Meta Platforms Inc
  • It would be helpful if a review confirmation checkbox was able to be placed by files that needed to be read or reviewed. Along the same line, approve, review again, etc. would be helpful checkboxes to add by files, proposals.
  • The layout is clean but suffers a bit from the center column width with two sidebars and a lot of empty space. It almost looks like a going out of business sale retail store where you notice the empty shelves. Workplace feels a bit bare at times. I think some good design modifications can help. Now on mobile, it is a great layout. I am addressing specifically the desktop browser login.
  • An admin control dashboard would be really effective and even more so with more users on the platform.
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Likelihood to Renew
SAP
We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
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Meta Platforms Inc
No answers on this topic
Usability
SAP
It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
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Meta Platforms Inc
Having to download multiple apps just to use the tool is very cumbersome. Facebook would have make this better by wrapping it in as a main feature within their app, but having to use multiple apps to see discussions and walls is so frustrating.
Read full review
Support Rating
SAP
We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
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Meta Platforms Inc
Workplace by Facebook is an excellent fit in respect of support and documentation. It has excellent tutorials and documentation, as well. The UI and UX are already great as it is developed and maintained by Facebook, so most of the times, there is no need for any support or documentation.
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Alternatives Considered
SAP
We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.
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Meta Platforms Inc
Workplace by Facebook is so much more than just a project management tool like Basecamp or Slack. The ability to disseminate information to employees is easier and better with Workplace by Facebook. It can also be used for informal messaging and sharing of information. It combines the best features of both with the same look and feel as Facebook.
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Return on Investment
SAP
  • Automation in process
  • Ease of communication
  • Lack of change notification
  • Lack of multiple selection search
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Meta Platforms Inc
  • We can meet the project times, that with the communication in real time.
  • We provide solutions to our suppliers in a reliable and efficient manner.
  • When a business can save time and at the same time respond to the demands of customers, this translates into greater market capture of action for the company.
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ScreenShots

Workplace from Meta Screenshots

Screenshot of Use groups to communicate with a team, region or entire company. Make sure that important updates get to the right people, and listen to feedback through comments and reactions on posScreenshot of News Feed helps every employee stay up to date with the information they care about, without getting distracted by the rest.Screenshot of The Knowledge Library is a new home for your key resources. It's a single place to create, store and share static content such as HR policies or working from home advice on desktop or mobile, so your company knowledge is accessible and discoverable.Screenshot of Go live from a mobile phone or Portal. It's the perfect way to check in with your team, especially when you can't be together in person. And unlike email, you can get feedback or answer questions in real time through comments, likes and reactions.