SAP S/4HANA Cloud vs. Zoho One

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP S/4HANA Cloud
Score 8.5 out of 10
N/A
SAP S/4HANA Cloud is a modular ERP that enables users to run mission-critical operations in real time from anywhere, introduce new business models in any industry, and expand globally. SAP S/4HANA Cloud is a SaaS product and can also be deployed in a hybrid landscape for quicker time to value.​ ​​ SAP S/4HANA Cloud is a foundational component of the SAP…N/A
Zoho One
Score 9.3 out of 10
N/A
Zoho One is a suite product from Zoho Corporation, that combines their sales and marketing application, and also gives organizations a comprehensive set of tools to organize finances, track payables, and manage bills and expenses.
$45
per month per employee
Pricing
SAP S/4HANA CloudZoho One
Editions & Modules
No answers on this topic
All Employee Pricing
$444
per year per employee (Must purchase license for ALL employees)
Flexible User Pricing
$1080
per year Licenses for any no. of users
Offerings
Pricing Offerings
SAP S/4HANA CloudZoho One
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsPer user, per monthMonth-to-month plans available.
More Pricing Information
Community Pulse
SAP S/4HANA CloudZoho One
Considered Both Products
SAP S/4HANA Cloud
Chose SAP S/4HANA Cloud
Zoho is much cheaper for startups
Zoho One

No answer on this topic

Features
SAP S/4HANA CloudZoho One
Payroll Management
Comparison of Payroll Management features of Product A and Product B
SAP S/4HANA Cloud
8.1
389 Ratings
10% above category average
Zoho One
9.5
4 Ratings
26% above category average
Pay calculation7.8340 Ratings9.73 Ratings
Benefit plan administration7.8331 Ratings9.24 Ratings
Direct deposit files7.6329 Ratings9.73 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP S/4HANA Cloud
7.7
594 Ratings
4% above category average
Zoho One
8.6
7 Ratings
15% above category average
API for custom integration7.8569 Ratings8.67 Ratings
Plug-ins7.7525 Ratings8.57 Ratings
Security
Comparison of Security features of Product A and Product B
SAP S/4HANA Cloud
8.3
684 Ratings
0% below category average
Zoho One
9.1
9 Ratings
9% above category average
Single sign-on capability8.5642 Ratings9.49 Ratings
Role-based user permissions8.1673 Ratings8.99 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
SAP S/4HANA Cloud
7.7
693 Ratings
5% above category average
Zoho One
8.5
9 Ratings
15% above category average
Dashboards7.7641 Ratings8.59 Ratings
Standard reports7.8681 Ratings8.59 Ratings
Custom reports7.6631 Ratings8.69 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
SAP S/4HANA Cloud
8.3
709 Ratings
8% above category average
Zoho One
7.6
6 Ratings
1% below category average
Accounts payable8.2693 Ratings8.06 Ratings
Accounts receivable8.2664 Ratings8.26 Ratings
Global Financial Support7.9218 Ratings7.34 Ratings
Primary and Secondary Ledgers7.9225 Ratings6.03 Ratings
Journals and Reconciliations8.0243 Ratings7.54 Ratings
Configurable Accounting8.0224 Ratings8.04 Ratings
Standardized Processes8.3252 Ratings8.06 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
SAP S/4HANA Cloud
8.3
600 Ratings
5% above category average
Zoho One
9.5
4 Ratings
18% above category average
Inventory tracking8.3588 Ratings9.54 Ratings
Automatic reordering7.8508 Ratings9.33 Ratings
Location management7.9484 Ratings9.74 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
SAP S/4HANA Cloud
8.2
607 Ratings
5% above category average
Zoho One
9.0
7 Ratings
14% above category average
Pricing7.9581 Ratings9.17 Ratings
Order entry8.0590 Ratings9.26 Ratings
Credit card processing8.924 Ratings9.34 Ratings
Cost of goods sold8.2554 Ratings9.24 Ratings
Order Orchestration7.8184 Ratings8.02 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
SAP S/4HANA Cloud
8.4
240 Ratings
12% above category average
Zoho One
7.7
7 Ratings
3% above category average
Billing Management9.01 Ratings7.47 Ratings
Cash and Asset Management7.8218 Ratings7.44 Ratings
Travel & Expense Management10.01 Ratings8.85 Ratings
Budgetary Control & Encumbrance Accounting7.4187 Ratings8.25 Ratings
Period Close7.9235 Ratings6.54 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
SAP S/4HANA Cloud
9.3
1 Ratings
28% above category average
Zoho One
8.0
6 Ratings
13% above category average
Project Planning and Scheduling10.01 Ratings9.56 Ratings
Task Insight for Project Managers8.01 Ratings8.76 Ratings
Project Mobile Functionality10.01 Ratings6.25 Ratings
Definable Resource Pools9.01 Ratings7.54 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
SAP S/4HANA Cloud
8.1
101 Ratings
10% above category average
Zoho One
9.5
2 Ratings
25% above category average
Award Lifecycle Management8.1101 Ratings9.52 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
SAP S/4HANA Cloud
7.9
199 Ratings
12% above category average
Zoho One
8.1
3 Ratings
15% above category average
Bids Analyzed and Compared7.7138 Ratings9.03 Ratings
Contract Authoring7.8142 Ratings7.52 Ratings
Contract Repository7.6137 Ratings7.52 Ratings
Requisitions-to-Purchase Orders Integrated8.1178 Ratings8.01 Ratings
Supplier Management7.9176 Ratings8.33 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
SAP S/4HANA Cloud
9.8
1 Ratings
39% above category average
Zoho One
9.1
4 Ratings
32% above category average
Risk Repository10.01 Ratings9.02 Ratings
Control Management10.01 Ratings9.33 Ratings
Control Efficiency Assessments10.01 Ratings8.03 Ratings
Issue Detection9.01 Ratings9.52 Ratings
Remediation and Certification10.01 Ratings9.52 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
SAP S/4HANA Cloud
8.0
160 Ratings
15% above category average
Zoho One
8.4
2 Ratings
20% above category average
Transportation Planning and Optimization8.1143 Ratings9.01 Ratings
Transportation Execution Management7.9139 Ratings8.01 Ratings
Trade and Customs Management7.7126 Ratings8.01 Ratings
Fulfillment Management8.2130 Ratings9.02 Ratings
Warehouse Workforce Management8.0130 Ratings8.01 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
SAP S/4HANA Cloud
8.2
155 Ratings
10% above category average
Zoho One
8.4
1 Ratings
12% above category average
Production Process Design8.2139 Ratings8.01 Ratings
Production Management8.3143 Ratings8.01 Ratings
Configuration Management8.2133 Ratings9.01 Ratings
Work Execution8.2138 Ratings8.01 Ratings
Manufacturing Costs8.1135 Ratings9.01 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
SAP S/4HANA Cloud
7.8
186 Ratings
8% above category average
Zoho One
8.5
3 Ratings
17% above category average
Forecasting7.7164 Ratings7.02 Ratings
Inventory Planning7.9178 Ratings9.01 Ratings
Performance Monitoring7.7170 Ratings9.52 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
SAP S/4HANA Cloud
9.0
170 Ratings
22% above category average
Zoho One
8.5
1 Ratings
16% above category average
Proposal Management10.01 Ratings9.01 Ratings
Product Master Data Management7.9170 Ratings8.01 Ratings
Best Alternatives
SAP S/4HANA CloudZoho One
Small Businesses
Zoho One
Zoho One
Score 9.3 out of 10
Acumatica
Acumatica
Score 8.9 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.5 out of 10
Infor VISUAL
Infor VISUAL
Score 7.5 out of 10
Enterprises
24SevenOffice
24SevenOffice
Score 9.0 out of 10
24SevenOffice
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Score 9.0 out of 10
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User Ratings
SAP S/4HANA CloudZoho One
Likelihood to Recommend
8.3
(738 ratings)
9.4
(12 ratings)
Likelihood to Renew
9.4
(17 ratings)
-
(0 ratings)
Usability
8.0
(631 ratings)
9.0
(10 ratings)
Availability
9.0
(3 ratings)
-
(0 ratings)
Performance
9.0
(2 ratings)
-
(0 ratings)
Support Rating
6.6
(78 ratings)
5.5
(1 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.5
(9 ratings)
-
(0 ratings)
Configurability
8.4
(4 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
4.9
(2 ratings)
-
(0 ratings)
Ease of integration
8.0
(2 ratings)
-
(0 ratings)
Product Scalability
8.0
(2 ratings)
-
(0 ratings)
Professional Services
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
6.8
(3 ratings)
-
(0 ratings)
Vendor pre-sale
7.2
(3 ratings)
-
(0 ratings)
User Testimonials
SAP S/4HANA CloudZoho One
Likelihood to Recommend
SAP
The software reduces the stress of managing multiple departments in the supply chain sector. It offers great performance for both small and large businesses. With the built-in AI, it improves the overall efficiency of the organization and helps in reducing maintenance. The product customer care and support services are available 24/7.
Read full review
Zoho
Zoho One helps me to create and document each of my closures by creating deals. Zoho One helps me to generate reports, which helps me to track my contact. Zoho One helps me on creating tasks and reminds me to get it done on time. Zoho One keeps each steps and actions I took from lead to a deal.
Read full review
Pros
SAP
  • SAP S/4HANA Cloud is entirely based on continuously monitored processes enhanced in numerous operational business areas.
  • The solution allows the immediate analysis of company performance indicators due to enhanced functions.
  • Ideally built on future technologies, the organization’s platform aims at providing a system intended to expand based on business complexity.
Read full review
Zoho
  • Customized dashboards
  • Easy to see the kpis for different aspects of my business
  • And offers a consolidation of CRM campaign and other applications without having to use other technologies from other companies so it's great to consulate consolidated
  • The analytics is great what else
  • Collaboration tools are excellent
Read full review
Cons
SAP
  • The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
  • Implementation of AI bot on common tasks.
  • There are no offline functionality that users can use remotely.
  • As the scalability of the products grows, they become more expensive.
Read full review
Zoho
  • In my opinion, SUPPORT IS AWFUL!!!
  • If you want to get in touch with a support representative, your best bet is to call the sales number and demand to speak with an agent.
  • Each of the tools operates in a silo, from a support perspective. Some applications, like books, have chat-based support and others require an e-mail.
  • In my experience, expect any e-mail to the main support e-mail to go unanswered.
  • The first year of support was great, but after we renewed for the second year, it has become terrible.
Read full review
Likelihood to Renew
SAP
The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
Read full review
Zoho
No answers on this topic
Usability
SAP
Day to day data insight is more accurate for manufacturing industry to procure as per forecasted from supplier. Supply and fulfillment cycle becomes more easier. I would say more about performance as we are using this new server so we can see clear difference between SAP S/4HANA Cloud and ECC. Also it has customized business extensions for rapid development.
Read full review
Zoho
We've been a long time user and are always tweaking our automation to gain efficiencies while improving our service levels. It's pretty easy to come up with what you want to do and then do it yourself. Though, if you're looking to do some really tricked out automations, use of a Zoho Consultant would be a better idea as you'll get exactly what you need much quicker.
Read full review
Reliability and Availability
SAP
I would rate SAP S/4HANA Cloud’s availability as 10 out of 10. The system is generally reliable and accessible whenever needed, with minimal unplanned outages. Occasional minor application errors or brief maintenance windows can occur, but overall the platform provides a high level of uptime and stability, which supports continuous business operations effectively.
Read full review
Zoho
No answers on this topic
Performance
SAP
I would rate SAP S/4HANA Cloud’s performance as 10 out of 10. Most pages load quickly, and reports generally complete in a reasonable time frame, even for complex queries. The system handles integrations with other software smoothly, though in a few high-volume scenarios, certain reports or dashboards may take slightly longer to process. Overall, performance is strong and meets the needs of most business operations effectively.
Read full review
Zoho
No answers on this topic
Support Rating
SAP
The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
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Zoho
Support is great as a customer, as a partner I get moved to that team more often and find issues in the support being provided. It also appears that the support agents do not take into account all the information provided and default back to the "step 1 of the playbook" instead of taking into account the business reason the support is being requested and understanding the steps already taken.
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In-Person Training
SAP
More effective
Read full review
Zoho
No answers on this topic
Online Training
SAP
I gave this rating because the SAP S/4HANA Cloud trainings were well-structured, comprehensive, and practical. They provided clear guidance on system functionality, hands-on exercises, and real-world scenarios that made it easier for our team to understand and adopt the platform. At the same time, there’s room for improvement in providing more role-specific or advanced scenario trainings, which would further enhance learning for specialized users.
Read full review
Zoho
No answers on this topic
Implementation Rating
SAP
SAP requires
a lot of internal and external resources to complete its successful
implementation. The cloud version requires a deeper understanding of the
different capabilities of the local systems (hardware) and the connection
towards your local IT team. We found several problems on our systems that we
couldn't foresee before the implementation and roll out.
Read full review
Zoho
No answers on this topic
Alternatives Considered
SAP
In our quest for an ERP solution, we evaluated alternatives such as Oracle ERP Cloud and Microsoft Dynamics 365. However, SAP S/4HANA Cloud's reputation for advanced analytics, scalability, and seamless integration with other SAP solutions made it the natural choice for our organization's digital journey.
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Zoho
There is nothing quite close to what Zoho offers with Zoho One in terms of breadth and depth of applications integrated together as a single product. Also, you get to manage a single license and user management on Zoho One, whereas you would need to work with multiple vendors and also simultaneously take care of billing and contract management with all of them. It is much easier with Zoho One
Read full review
Scalability
SAP
The platform is highly flexible and cloud-based, allowing deployment across multiple departments, locations, and business units with minimal infrastructure constraints. It supports growth, additional users, and new business processes efficiently. The only reason for a 10 that it’s a perfect that certain highly specialized integrations or legacy system migrations can require extra planning to scale seamlessly, but overall the platform handles expansion very well.
Read full review
Zoho
No answers on this topic
Professional Services
SAP
I would rate the professional services for SAP S/4HANA Cloud as 10 out of 10. The team was highly knowledgeable, responsive, and provided valuable guidance throughout the implementation process. They helped with system configuration, best practices, and troubleshooting, ensuring a smoother deployment and faster user adoption. The only minor area for improvement would be slightly faster turnaround on certain non-critical queries, but overall, the services greatly contributed to the project’s success.
Read full review
Zoho
No answers on this topic
Return on Investment
SAP
  • The financial management part ensures every process is well planned and allocated resources are used efficiently.
  • The development of payroll management ensures that all employees are happily remunerated and, hence, very productive.
  • The creation of solid financial reporting acts as the primary driver in decision-making, which brings more insights into development.
Read full review
Zoho
  • It is hassle-free to access, which saves you a lot of time and manual effort to get the data accessible.
  • Lead status and follow-ups in one place- what you require is a paradise for the Sales team.
  • Reduces the work of HR a lot.
Read full review
ScreenShots

SAP S/4HANA Cloud Screenshots

Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.