SAP SuccessFactors HCM vs. SmarterU.com

It is a strong system that pays off once it's fully tailored to your organization. If your company has well-defined HR processes, SuccessFactors will likely integrate seamlessly. We've automated processes that previously required departments to spend weeks on back-and-forth emails. We've partnered with Capgemini to fully suck out the most out of its technical customization.

Incentivized

I think that SmarterU can be implemented in any organization in any industry. Especially in industries with more complex training requirements. The administration of the system is simple and the usability of the system to end users is even more simple

Incentivized

• The product is straightforward to use. The product allows instant edits if a mistake is made and is very helpful in keeping track of individual employee working hours.
• Use of the platform ensures that your business is connected to a global workforce experience powered by modern HR technologies and AI.
• Implementation of the software ensures an excellent workforce experience and accelerates overall business performance.

Incentivized

• Software works on multiple devices: computer, iPad, iPhone, Chromebook, etc.
• Easy to navigate

Incentivized

• I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.

Incentivized

• Reporting System can be improved.

Incentivized

It is the product that the Business is fully committed to for co-ordinately HR processes. Employee and Manage Self-Service has allow our business to reduce the overheads in our HR operating mode. The integration with 3rd party products is now in place and further developments will only increase its importance. SuccessFactors provide regular enhancements and has a support model in line with our business requirements.

Incentivized

Generally works as it needs to but there is room for improvement. Notifications are an example where they come from different places whereas they should be centralised and standardised. We would love to have time management and award interpretation in SAP SuccessFactors HCM instead of a third party system however the lack of rostering functionality makes this unusable

Incentivized

Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.

Incentivized

The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.

Incentivized

SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.

Incentivized

Really good support initially, now support is OK but we have fewer needs.

Incentivized

The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS

Incentivized

We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.

Incentivized

As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.

Incentivized

SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.

Incentivized

Most online LMS systems work really well to track and manage training that the system is delivering. However, most systems are not very good at managing training requirements which are delivered outside of the system. For example, First Aid training, or license requirements are accomplished through third party. SmarterU was the only system we evaluation that was able to track these items with the ability to monitor the renew dates properly.

Incentivized

Not applicable.

Incentivized

The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.

Incentivized

Once time we need to change the datacenter and we made this with the professional services from SAP... everything goes just fine. excelent service.

Incentivized

• It helps better in the tedious task of job posting, it's automated to social handles.
• Better performance in speed, UI, performance management, skill management, talent onboarding, and finding candidates in the talent pool.
• Reduces most of the cost in HR operations and future-proof technology with continuous improvement.

Incentivized

• It has helped us to make sure our training is consistent across multiple locations and trainers and ensured less drift.
• The course tracking and certification allows us to manage new hires and make sure they complete all required training to later achieve an RBT certification.

Incentivized