SAP SuccessFactors HCM vs. TrackerRMS

It is user-friendly and Improves every person's experience, decision, and process. With SAP SuccessFactors solutions, the ease with which our people data flows throughout our organization is superb. This is key to helping us ensure compliance and high data integrity throughout the employee lifecycle, such as recording attendance at a talent review.

Incentivized

Honestly there is no weakness in TrackerRMS. We have great experience in using TrackerRMS

Incentivized

• It is a comprehensive HRMS tool which helps manage employee related activities more efficiently and effectively
• Downtime is not too frequent which helps in providing superior employee experience
• Its UI has gotten better as compared to what it used to be previously

Incentivized

• Follow through with questions
• Resolve any issues that may arise
• Continuing to update their system

Incentivized

• I think because this is such a robust and powerful product that it is quite intricate and it is quite sophisticated, so you do have to stop and take time to learn it. I don't think you can go in with any assumptions that it's like anything else you've used. It's quite intricate and involved and complex. So I think sometimes you need to take a step back and be intentional in taking time to learn it properly because in doing that you'll be able to leverage it to its fullest capacity. That's been a lesson we've learned throughout time that we really do have to slow down and take time to learn it as users and as people that support users.

Incentivized

• Sometimes it sluggish
• Other then this everything is great
• We had great experience using TrackerRMS

Incentivized

We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved

Incentivized

This platform for human capital management is one of the best available in the Industry right now. The workflow for each facilitation offered is well-defined and time-effective. Comprehensive data management for key stakeholders is readily available for effective decision-making. Moreover, the service provider offers easy modifications and good support.

Incentivized

I find it easy to show people now to use all aspects of this software with our business.

Incentivized

Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.

Incentivized

The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.

Incentivized

SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.

Incentivized

Great customer service

Incentivized

The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS

Incentivized

We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.

Incentivized

As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.

Incentivized

SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.

Incentivized

Allows for more detailed information to be listed on each entry.

Incentivized

Not applicable.

Incentivized

The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.

Incentivized

We did use this service to do analysis of the solution being implemented. It was a good check point during the project to see if everything is going as planned.

Incentivized

• As far as ROI, I don't know what the investment is in the product, so I can't give you an exact number of profitability, but I can tell you for ease of use, it has been a lot easier to use the product. I think the only thing that I would prefer is instead of having the print screens, I'd prefer having video modules to explain how to use the different aspects of it.

Incentivized

• Cost effective
• Very efficient

Incentivized