ScienceLogic AI Platform vs. SolarWinds Security Event Manager (SEM) vs. WatchGuard Network Security

For Windows, the issue is in higher resource consumption related to WinRM monitoring, which provides better options then the SNMP monitoring, which on the other hand is less resource intensive. The problem is also with support for OS with other than English language.

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Optimal for SolarWinds Security Event Manager needs for smaller companies - it is a very cool product but has some limitations around EPS (which gets chewed up quickly if you're doing it the right way & adding servers/storage/FW & other network devices)... Also pricing model is GREAT (not consumption-based, which is the greatest grift the SIEM industry has created).

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It's well suited for businesses that want better features than a standard router, but are willing to pay the extra price for the product and someone to configure, set up and maintain the router. It's probably less desirable for home users or very small home offices or unqualified network users.

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• Best overall coverage of montioring different technologies.
• Easy to use in any environment
• Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
• Have very good out of the box integrations with other monitoring solutions such as ServiceNow
• Always improving and regularly releasing new versions and upgrades to the system/DA's.
• Interactive community

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• It does a great job of notifying us when accounts have been locked out. We can then find out the device on the network where the login attempt occurred.
• Searching for incidents is now a lot faster with the implementation of the HTML 5 interface.

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• Incoming Torrent attempts were blocked, but outgoing (by a user) were permitted. Similarly, other direct attempts were summarily blocked.
• provides full administrative support for analysis of usage and scope.
• strong Wi-Fi support and security - area wi-fi maps
• They think of all the things secure and I don't have to worry about it.
• I have not identified anything else that needs improvement - I am well satisfied.

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• Dashboards are quite old and are of Iron age. Need to have AP2 dashboards only instead of AP1 and consistent new design across all functionalities.
• Reporting is not improved since Y2020 and need to revamp completely. Need to integrate Dashboards and Reporting. PowerBI Like functionality to be given OOTB. Reports should be extracted in Excel, PDF, HTML and should be heavily automated.
• Create and Open APIs for basic and advanced monitoring data extraction.
• Topology based Event Correlation and Suppression should be improved drastically. Need to identify critical network interfaces based on Topology and monitor them. Basic customization of Dynamic App and/or Powerpack to exclude/include certain metrics/events to be permitted OOTB instead of customizations.
• Integration with ServiceNow to be improved and to be taken to next level. Automation Powerpack should be made available OOTB as part of base product and to be priced attractively.
• Take product to next level where we can monitor actual impacted IT or Business Service instead of metrics and events BSM and Topology map to be auto discovered and identify the network dependencies and alternate paths automatically instead of manual creation of BSM.

• All SolarWinds product suffer from slow response times in management portals. SolarWinds SEM is no exception. While it is much preferred over a "thick client" there is much room for improvement in speed.
• If you use the email alert features with SolarWinds make sure to prepare you staff and team for the large amount of emails they could receive. Make sure to reduce the number of alerts so your team does not ignore the alerts.

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• Better integration with VoIP services, such as templates for policies handling traffic for Bria or Asterisk endponts and servers.
• Get webblocker to work without breaking secure websites.
• Lower cost on endpoint agents for antivirus and include application control and webblocker with the agents.
• Make the cost per endpoint with TDR and Netowrk access control lower than the cost of Antivirus licensing that is not integrated.
• Make it easier to set up network access control and VLAN assignment by device, perhaps with templates.
• Get webblocker and application control working with QUIC.

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It is simply because of all the best possible autonomy solutions it is providing and getting better day by day. Using AI and Devops along with handy automation, The monitoring and Management of devices becomes much easier and the way it is growing in all the aspects is one the best reasons too. Evolution of the SL1 platform in the autonomy monitoring and management is quite appreciable.

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It is pretty likely that we will renew SEM when the time comes up. It is easy to use and maintain so there isn't much of a need to replace this product. It is also a pretty fair price for the capabilities provided by the SEM

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We have been renewing and purchasing new equipment for the last 20 years. This is because the equipment is easy to use and manage and also quite affordable. Compared to other products, Watchguard just works and has not had the issues with device security seen in other products. They have been a reliable partner.

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The core functions are there.
The complexity is due to the complexity of the space.
The score is based on comfort (I no longer notice the legacy UI) and the promise that I see in the 8.12 Unified UI (a vast improvement).
It is also based on the fact that with 8.12, you can now do everything in the new UI but you still have the legacy UI as a fallback (which should now be unnecessary for new installations)

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If you are familiar with SolarWinds then you can use this product it's as easy as that. If you have never used a SolarWinds product then it will take a minute to get how they do reports and make dashboards but that being said the tool is great and can make things very easy once you get a feel for how it works and get everything setup how you like it.

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Although it might take some time to figure out, we have been able to use WatchGuard's online reference library and tech support to create/implement/modify all of our filtering rules and exceptions needed. There really has not been a shortcoming other than perhaps a learning curve.

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SL is always there and online when you need to get info from it. The only times when SL was not available in our own data center, was when network links from out side of the data center was down and those links were not in our controll. Having a central database and people accessing it all over the world, may put a bit of constarin on the performance of the dashboards when reports gets generated, but that is far and few n between.

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Availability has always been a strong point of this product, it is rare that watchguard does not have a solution for customers' network monitoring needs.

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SceinceLogic SL1 architecture helps the platform to give a top-notch performance in every respect, Data collection to reporting happens very smoothly. With the new user interface pages load much faster. Individual appliances carrying the individual task ensure things are working without lag. Integration with ticketing tool(SNOW) is well managed by the ScienceLogic, no issue or much delay has been observed while interacting with an external tool.

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The performance of WatchGuard Network Security is very good, in the years that we have used the solution we have only had a single error and Watchguard itself was able to solve it. Furthermore, when purchasing any product, the partner always evaluates the capacity of the solution to recommend the most appropriate product for our needs.

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So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.

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The quality of support can vary depending on whom you end up speaking with. I was fortunate enough to work with a support representative who was very familiar with the product. He had even authored some of the support documentation on the website. On the flip side, I had two other experiences where I was simply directed to online training material.

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We have only had to contact them once during the initial set up to help bring the internet back on line. After that for the most part our systems have been automated, and could easily be checked form their online FAQ and Knowledge base that they provide. Everything else is easily handled from their browser based interface

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It was good, Do the online training first and understand it and you will get the most out of the in-person training that way. This also takes you to an advanced level which is very good and the training as been overhauled once again along with new product coming in such as Zebruim / Skylar, worth going through again if it a while back that you first did this.

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We participate to a in person training and the three days of learning was really useful and complete to gain skill to solve the major part of the problem we encounter during our life. And more the in person training give us the opportunity to create a network with other WatchGuard partner.

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There are a lot of educational materials and courses on the SL1 training site (Litmos university). However the recording quality is sometimes not very good - screen resolution is low. There is a lack of professional rather than user-oriented documents and there are mistakes in documentation and education is not well structured.

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Online training is good for learning how to use the product. It does not teach security strategy because that is not its intent.

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Implementation is smooth if we are to just support the out-of-the-box features available in ScienceLogic. For any custom requirement, having to go to SL1 Professional Services is the worst part of procuring this suite. And more often than not, SL1 Professional Services also ask to raise feature request. So, you subscribe to Professional Services to only hear back from them that "This feature is not supported and needs to have a separate feature request". At times frustrating.

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WatchGuard Network Security offers varied methods of implementation. Their devices are very easy to set up manually, and for a more automated setup where many devices need to be deployed, they have different offerings like RapidDeploy (prepopulate a config for a specific device in the portal), registering the device's serial number to manage it through cloud services on first boot (including the option to populate a USB stick with basic interface setup if required) and the ability to run your own Management Server and register to be deployed serial numbers, so the device connects to your own hosted management server on first boot.

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Science logic SL1 is so user friendly and it's really easy to navigate between function. I would recommend Sciene logic SL1 to all of them who are looking for really useful monitoring tool and expecting easy way of managing it.

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Fortianalzyer can only do logs from FortiGate so usefulness is limited. Elasticsearch was a lot slower than Solarwinds and the filters were a lot harder to set up and use. The connectors for SEM were far more stable.

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I was not involved with the decision making for WatchGuard versus another product. However, I know WatchGuard is significantly less expensive than other brands. My overall preference would be Ubiquiti due to their continuous improvement of the product with tons of great features. I know WatchGuard is making great advances, but the progress seems slower in comparison.

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Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)

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This product is very scalable since previously everything related to Watchguard was on premises but that has now changed with the inclusion of watchguard cloud. Now the product has evolved to have full control of firewalls at the cloud level.

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• Once a powerpack is developed and configured for a device for one customer, it is easy to deploy the same powerpack on a second customer estate and configure specifically for that customer without having to reinvent the powerpack. This saves time and therefore money.
• Once the customer estate tuning is complete, the Operations team have come trust the alerts. This is especially true when transient or self-correcting alerts are automatically cleared without ops team involvement, but a record is still available for audit and debugging purposes. This saves time and therefore money.
• When setup correctly, it provides good visibility into applications, devices and whole customer estates. This saves time and therefore money when issues arise.

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• For the price, it produced a decent value. It did a lot of the easy stuff well. I can't give any specific data given the objective of the product was to monitor very basic events in the environment.
• There are free options that can do a better job.

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• We are blocking about 90% of malicious traffic coming into our network.
• Our firewall allows us to setup a secondary WAN interface for redundancy.
• We can isolate issues and determine whether traffic is being dropped outside our network or on the LAN.

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