TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Send Social Media

    Score7.5 out of 10
    N/ASend Social Media is a solution for managing, monitoring, tracking  and measuring marketing efforts. Users can post to over 30+ social media networks like Facebook, Twitter, LinkedIn, Google Plus, Pinterest, YouTube, SlideShare and more! Users can also manage their entire email marketing campaign as well as launch a mobile text messaging strategy. Additionally, users can monitor their brand across the web while measuring results with in-depth reports. This tool also enables users…

    $79

    Manage up to 200 profiles

    SnapSurveys

    Score7.8 out of 10
    N/ASnap Surveys offers both Survey Software and Feedback Management Solutions, including desktop survey software, online feedback management solutions, and survey research services. Snap Surveys offers complete tools for survey design, administration, data collection, and analysis. Snap Surveys supports all survey modes, including: Online, Mobile (including iPad/iPhone/Android), Paper, Kiosk, Phone, Scanning, and Tablet PC, in any language with robust analysis and reporting capabilities,…

    $695

    per year

    Pricing
    Send Social MediaSnapSurveys
    Editions & Modules
    Upgrade Your Account
    $79
    Manage up to 200 profiles
    Online/Mobile
    $695
    per year
    Paper Scanning
    $2,395
    per year
    Paper Scanning - Perpetual License
    3,995
    Online/Mobile - Perpetual License
    5,995
    Offerings
    Pricing Offerings
    Send Social MediaSnapSurveys
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup Fee$39 manage up to 100 profilesNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Send Social MediaSnapSurveys
    Listening/monitoring
    Comparison of Listening/monitoring features of Send Social Media and SnapSurveys
    Feature
    Send Social Media
    6.7
    1 Ratings
    13% below category average
    SnapSurveys
    -
    Ratings
    Boolean keyword searches6.01 Ratings00 Ratings
    Filtering out noise/spam6.01 Ratings00 Ratings
    Sentiment analysis8.01 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Send Social Media and SnapSurveys
    Feature
    Send Social Media
    9.0
    1 Ratings
    10% above category average
    SnapSurveys
    -
    Ratings
    Content planning and scheduling8.01 Ratings00 Ratings
    Audience targeting9.01 Ratings00 Ratings
    Content optimization10.01 Ratings00 Ratings
    Workflow management9.01 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Send Social Media and SnapSurveys
    Feature
    Send Social Media
    9.0
    1 Ratings
    10% above category average
    SnapSurveys
    -
    Ratings
    Automated routing and prioritization9.01 Ratings00 Ratings
    Customer interaction histories9.01 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Send Social Media and SnapSurveys
    Feature
    Send Social Media
    8.0
    1 Ratings
    3% above category average
    SnapSurveys
    -
    Ratings
    Content marketing8.01 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Send Social Media and SnapSurveys
    Feature
    Send Social Media
    8.7
    1 Ratings
    4% above category average
    SnapSurveys
    -
    Ratings
    Twitter8.01 Ratings00 Ratings
    Facebook8.01 Ratings00 Ratings
    LinkedIn9.01 Ratings00 Ratings
    Google+9.01 Ratings00 Ratings
    Instagram9.01 Ratings00 Ratings
    Pinterest9.01 Ratings00 Ratings
    YouTube9.01 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Send Social Media and SnapSurveys
    Feature
    Send Social Media
    8.0
    1 Ratings
    3% above category average
    SnapSurveys
    -
    Ratings
    Campaign success analytics8.01 Ratings00 Ratings
    Real-time tracking9.01 Ratings00 Ratings
    Competitor analysis7.01 Ratings00 Ratings
    Account management
    Comparison of Account management features of Send Social Media and SnapSurveys
    Feature
    Send Social Media
    6.5
    1 Ratings
    20% below category average
    SnapSurveys
    -
    Ratings
    Role-based user permissions & privileges7.01 Ratings00 Ratings
    Mobile access6.01 Ratings00 Ratings
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Send Social Media and SnapSurveys
    Feature
    Send Social Media
    -
    Ratings
    SnapSurveys
    8.0
    2 Ratings
    1% below category average
    Survey templates00 Ratings8.02 Ratings
    Themes00 Ratings8.02 Ratings
    Custom logo/branding00 Ratings8.02 Ratings
    Survey Content
    Comparison of Survey Content features of Send Social Media and SnapSurveys
    Feature
    Send Social Media
    -
    Ratings
    SnapSurveys
    8.0
    2 Ratings
    6% below category average
    Changes to live survey00 Ratings8.02 Ratings
    Question design help00 Ratings8.02 Ratings
    Multiple question types00 Ratings8.02 Ratings
    Survey Logic
    Comparison of Survey Logic features of Send Social Media and SnapSurveys
    Feature
    Send Social Media
    -
    Ratings
    SnapSurveys
    8.0
    2 Ratings
    4% below category average
    Survey logic flexibility00 Ratings8.02 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Send Social Media and SnapSurveys
    Feature
    Send Social Media
    -
    Ratings
    SnapSurveys
    8.0
    2 Ratings
    1% below category average
    Response tracking00 Ratings8.02 Ratings
    Data export00 Ratings8.02 Ratings
    Standard reports00 Ratings8.02 Ratings
    Custom reports00 Ratings8.02 Ratings
    Analytics00 Ratings8.02 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Send Social Media and SnapSurveys
    Feature
    Send Social Media
    -
    Ratings
    SnapSurveys
    8.0
    2 Ratings
    8% below category average
    Access controls00 Ratings8.02 Ratings
    Compliance00 Ratings8.02 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Send Social Media and SnapSurveys
    Feature
    Send Social Media
    -
    Ratings
    SnapSurveys
    8.0
    1 Ratings
    1% below category average
    Vendor-offered crowdsourcing00 Ratings8.01 Ratings
    Respondent restrictions00 Ratings8.01 Ratings
    Best Alternatives
    Send Social MediaSnapSurveys
    Small Businesses
    Sendible
    Score7.2 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Emplifi
    Score8.9 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Send Social MediaSnapSurveys
    Likelihood to Recommend
    7.0
    (1 ratings)
    8.0
    (8 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.3
    (6 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Send Social MediaSnapSurveys
    Likelihood to Recommend
    Send Social Media
    As a social media executive, I can plan and schedule content for the entire week (or month!) ensuring a consistent presence for all social media platforms. I can easily generate reports to track engagement and measure the success of social media strategy.
    Read full review
    Snap Surveys
    I think it is very important to go through their training videos and user guides. Devote the time to learning it correctly from the beginning. In the long run you will enjoy it much more than plowing right into it and then trying to find out if you did it right. Also, while you are not required to buy the annual maintenance contract, I think if you are going to use the program, don't skimp, buy the annual maintenance contract. The free technical support is necessary, especially when you are up against deadlines.
    Read full review
    Pros
    Send Social Media
    • Easy to use due to frienly user interface
    • Saves time as it scedule the post
    • Manage, monitor, and publish content across multiple social media networks from a single dashboard.
    Read full review
    Snap Surveys
    • The training helped me to customize surveys for the different departments that the office of IR served.
    • Surveys were easy to create and gathering information was made easy because SnapsSurveys worked well with SPSS.
    • Once surveys were created I could scan them and have the results to my boss in less than an hour depending on the size of the survey group.
    • Snaps customer service reps were always willing to help.
    Incentivized
    Read full review
    Cons
    Send Social Media
    • trial version duration is very less
    • Not have detailed features best for small buisness
    • quite expensive
    Read full review
    Snap Surveys
    • Though the user interface is easy to navigate, it would be nice to see is design updated to something more aesthetically pleasing.
    Read full review
    Likelihood to Renew
    Send Social Media
    No answers on this topic
    Snap Surveys
    The main reason we will renew is that it does the job, it supports our system, and we have budgeted for it so why change?
    Read full review
    Usability
    Send Social Media
    No answers on this topic
    Snap Surveys
    I think as an organization there is always room to grow, however, this application has really helped us with our dilemma with offline, online, and paper surveys. We are able to make our surveys fun and engaging and the interface for the person creating the survey is user-friendly. Customer service is very helpful if you need additional support.
    Incentivized
    Read full review
    Alternatives Considered
    Send Social Media
    Send Social Media alternatives that social media managers often consider:Hootsuite: A popular platform offering comprehensive social media management features, including scheduling, analytics, and team collaboration.Buffer: Known for its user-friendly interface and focus on content scheduling and queueing.Sprout Social: Offers powerful social listening and engagement tools along with scheduling and reporting functionalities.
    Read full review
    Snap Surveys
    It is an in between option. The options we evaluated were Qualtrics and SurveyGizmo. It's cheaper than Qualtrics and easier to design surveys than SurveyGizmo. Nonetheless it's not the worst option out there like SurveyMonkey.
    Incentivized
    Read full review
    Return on Investment
    Send Social Media
    • Since implementing Send Social Media, our client engagement has skyrocketed by 30%. We've seen a 20% rise in website traffic from social media referrals, translating to a significant boost in qualified leads.
    • The time saved on scheduling has allowed us to focus on strategic content creation, further amplifying our ROI.
    • This translated to a 15% increase in revenue and freed up time for strategic social media planning, leading to a 20% rise in follower engagement.
    Read full review
    Snap Surveys
    • Using a professional survey package enhances my reputation as a research professional.
    • I have been able to use the software's functionality to exceed my clients expectations.
    Read full review
    ScreenShots